Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.7 165 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Springfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 99 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vicki Hemsworth (Manager)
  • Admission Criteria
    • Please contact Springfield directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (99)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Last Refurbishment: 2005

Funding & Fees Guide for Springfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Springfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Springfield.


  • Parking

  • Onsite parking is available, including disabled spaces.


Springfield Reviews (165)

Total of 165, showing 21-40
9.7

Springfield has a Review Score of 9.7 (9.747) out of 10, based on 52 reviews in the last 2 years. Over all time Springfield has 165 reviews.

Overall Experience

  • 123
  • 32
  • 1
  • 5
  • 4

Date Published

165
9
24
52
113

Review from Michael W (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say about the staff on B1, they were absolutely brilliant with my mum who only came to Springfield on the 18th March. Unfortunately, she died this week but the care she received was second to none and it was worth every penny for the way she and our family were treated from day 1 to
the last day. Nothing was too much trouble for any of the staff and we were always informed of what was going on with Mum. You all should feel proud of yourselves in the job that you do.

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Review from Mo P (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to the dementia ward B1, in March 2024. Sadly she passed away in there recently, but she could not have been in a better place.
I have worked in a few homes myself, but I have never come across one as brilliant as Springfield.
The staff are the most caring people I have met
in any home I have been to. They treat everyone in a really friendly manner, and with humour, respect and dignity.
The home is extremely clean, very nicely furnished and extremely homely.
I can't recommend it enough.

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Review from I J (Grandson of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was only at Springfield for 5 weeks, however, to see the compassion, respect and love not only for my nan but the whole family! You are all a credit to yourselves and really proud we chose Springfield for my nan! Thanks to all.

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Review from Julie G (Daughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Springfield for 3 years.
She was cared for and loved. Their care and devotion to Mum was second to none.
Was always treated with respect and kindness.
And so were we.
I am so glad we chose Springfield for Mum.
Thank you, Springfield.

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Review from Demi R (Granddaughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely service at Springfield! We couldn’t have wished any other placement for my grandmother who sadly passed away on March 1st, staff were perfect for her from the start till the very end! Endless phone calls when she was poorly and even when she was passing the staff were there with their
kind words! Not only are they a family member to your loved ones they are a family to us, I will miss coming here daily for visits. Thank you again you did us proud.

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Review from G R (Son of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff can only be described as angels! My mum was cared for and supported at all times with dignity and love. I was happy to leave my mum knowing she was safe.
The staff come to mind for their caring natures, they were excellent.

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Review from Christine R (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away very suddenly on the evening of 19 December. Her carer rang me immediately to let me know she had collapsed and an emergency ambulance had been sent for her. Unfortunately, as I do not live locally, I could not get to her before she died. On arrival, the paramedic took me to one
side to tell me how beautiful Mum's passing was - two of her carers were on the bed with her, one on either side, holding her and speaking to her with such love and affection. I couldn’t be there, but her extended family (which is how we refer to Springfield) were. I could not ask for more.
This is a reflection of the beautiful love and care she received for seven years as a resident of Springfield.

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Review from Val H (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Springfield are truly amazing. There are plenty of staff around the home day and night. Nothing is too much trouble if you ask any of them for any help. Always pleasant and helpful. I highly recommend Springfield.

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Review from Gillian A (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Springfield care home for six months. She says the staff are all very kind and caring, the food is really tasty, and there are plenty of choices, plus if Mum doesn’t fancy the meals, the staff will always make her something different. Mum had a lot of her own things in her cosy room
once she felt cold, but within minutes, they supplied a radiator. There’s always a handyman to sort out any problems. At Christmas time, the staff made sure the residents had a lovely time. They try to have activity sessions, although Mum does struggle to hear sometimes, which makes it difficult. Sometimes the staff can’t answer the call buzzer for a while, but it’s because they are so busy - this isn’t a criticism, it's just they are so busy. They are very caring. If she’s in any pain or discomfort, they try to make her as comfortable as they can access to the local GP isn’t easy for them, but there is a nurse visiting regularly. Springfield is a lovely, caring environment with amazing staff.

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Review from Deborah C (Daughter of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum lived at Springfield for 3 years and 10 months. We were lucky to find such a warm, comfortable home with kind and loving staff who looked after my mum so well throughout all the ups and downs with her worsening dementia. We still managed to have many happy times together. Sadly Mum passed
away recently. She was safe in her own bed with me right beside her for three days and nights. We felt totally supported and loved by the whole team and I will be forever grateful.

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Review from Richard C (Son-in-law of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident at Springfield for 3 years and 6 months. Throughout this time, she was very well looked after and the standard of care and facilities could not be faulted. Her room, food and amenities were of a very high standard. Sadly, she passed away on 12th November in her room,
with her family around her. All staff members were extremely kind, supportive and helpful during this difficult period, allowing us to be with her at all times. This was very gratefully appreciated and I cannot thank everyone at Springfield enough.

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Review from Jane N (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Springfield for 2 years. Throughout her time I found the staff to be very friendly and caring. This service was also extended to the wider family, which is something I didn't expect. My mum was a challenging resident due to her dementia but the staff were very supportive. Unfortunately
Mum had to move due to her nursing requirements.
The home is very stylish and immaculately clean.
I would like to say a huge thank you for all your help and support.

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Review from Elizabeth W (Goddaughter of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent the last six years at Springfield, my godmother sadly passed away in October. She was really happy and content there. The staff are always happy, compassionate, dedicated and friendly, a credit to them all for their hard work, nothing is too much trouble to them. The rooms, lounges and
public areas are spotlessly clean, as is the residents' laundry. The food is good. All in all I would highly recommend Springfield as a safe and happy care home.

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Review from Daniel S (Son of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was a resident at Springfield for five months as a result of ill health, until he passed away. He was always treated with dignity and respect, especially in the last few days of his life. We definitely made the correct choice when my dad needed to move into a care home by choosing Springfield.

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Review from Amanda K (Daughter of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted into Springfield Care Home in June 2023, transferring from a care home that was closing down. From the first moment my sister and myself felt an overwhelming sense of relief. The staff were friendly, caring and understanding, from our initial contact and every since. The care home is
beautifully decorated and clean. It's like walking into someone's home. Dad is very happy.

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Review from H K (Wife of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Springfield for over six years. Throughout his stay his medical condition has significantly deteriorated and the staff have supported him through these difficult changes. I and my family are included in his care and kept informed. Discussion is made between all parties
on his care plan. He is treated with dignity and I am very happy with his care.

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Review from L H (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I knew that, during the last eighteen months, staff had learned Mum's 'little ways', her preferences and needs, even if her dementia meant she could not always verbalise them. I knew staff were kind, competent and helped her feel safe. But, I didn't realise how much all of these skills, and more, would
be offered and be of immense help to me and my family as Mum reached her final days with dementia. A cuppa, a cushion, a reminisce, a smile and a tear, a hug - all offered openheartedly, bravely, sensitively and compassionately by staff, to us all. How lovely for us to be able to come and go anytime, with no pressure and no judgement, just acceptance and facilitation. Staff simply 'coming alongside' and responding. Every comfort and care was afforded to Mum and we were included/encouraged, as much as we wanted to be, to take part. The gentle, empathetic care we all received remains in our memory, helping us as a family to grieve well and remember fondly. The words 'thank you' seem so inadequate.

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Review from Bernice S (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Springfield provides excellent care for my mum and is very friendly and welcoming every time I visit. I have found every member of staff very personable and helpful. Nothing is too much trouble. They are quick to address any health issues and always ensure that Mum understands what is happening
and always go the extra mile to ensure Mum is comfortable and heard.
Mum is always treated with the utmost respect and dignity. The social interaction between the staff and my mum is exactly what she needs as she has a wicked sense of humour.
I cannot thank them enough for the regular telephone updates and the reassurances that provides.
I leave after all my visits knowing that Mum is in a very happy safe environment.

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Review from A D (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum always says the carers are very kind every time I visit. I would to have name badges worn so that we can get to know carers, cleaners cooks and all staff.

Reply from Vicki Hemsworth, Manager at Springfield

Thank you for taking the time to review Springfield and we are pleased that you rate our cleanliness as excellent. It's lovely to know that your mum finds our team kind. We aim to provide every colleague with a name badge, we have recently experienced some issues with our supplier of name badges and hope this is resolved shortly.


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Review from D O (Son of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Springfield for a whole year now. She is comfortable and happy, which we hoped she would be upon arriving here. But, more than that, she has made friends and loves being able to join in with activities. The Springfield team really seem to care about every single resident as if they
were their own family. We are so pleased we chose Springfield for Mum's care. We can rest assured Mum's needs are being cared for, day in, day out. That does mean a lot to us.

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Springfield is calculated as follows: ( (464 Excellents x 5) + (136 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 609 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Springfield directly for further information.


Awards / Recognitions (4)

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