Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.8 166 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Springfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 99 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vicki Hemsworth (Manager)
  • Admission Criteria
    • Please contact Springfield directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (99)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Last Refurbishment: 2005

Funding & Fees Guide for Springfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Springfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Springfield.


  • Parking

  • Onsite parking is available, including disabled spaces.


Springfield Reviews (166)

Total of 166, showing 41-60
9.8

Springfield has a Review Score of 9.8 (9.750) out of 10, based on 53 reviews in the last 2 years. Over all time Springfield has 166 reviews.

Overall Experience

  • 124
  • 32
  • 1
  • 5
  • 4

Date Published

166
10
25
53
113

Review from D O (Son of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Springfield for a whole year now. She is comfortable and happy, which we hoped she would be upon arriving here. But, more than that, she has made friends and loves being able to join in with activities. The Springfield team really seem to care about every single resident as if they
were their own family. We are so pleased we chose Springfield for Mum's care. We can rest assured Mum's needs are being cared for, day in, day out. That does mean a lot to us.

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Review from Valerie B (Sister of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been staying at Springfield care home for the last year and the staff looked after her very well. They are all lovely and caring to both my sister and me. I would recommend Springfield a very homely place. I cannot thank them enough.

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Review from S H (Daughter of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here since 2016. The staff have always been very good to make sure that my mum was looked after really well. They are compassionate and caring, and I couldn't have asked for more. She was definitely part of the Springfield family.
The food was excellent, and the accommodation
was good. We were always welcome and could visit anytime, particularly in the last two weeks of her life. Well done, Springfield and thank you.

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Review from T W (Brother of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was a resident at Springfield Care Home for the last four-plus years suffering from dementia. Overall, I am happy with how my sister was cared for.
The only time I had concerns was when she was moved to another floor at Christmas 2022 after being happy where she was. The move was made with
no consultation with a family member. It was an extremely traumatic experience for my sister and myself. Fortunately, this was seen by management, and my sister was then moved back to where she was before. On returning, her health and happiness improved dramatically, and she was relieved to be back with staff that she knew and familiar surroundings.
She has recently sadly passed away, and I cannot thank the staff enough (where my sister was) for all the love and care they gave her. It is hard to mention any one person, but the team leader who was on duty leading up to her death was outstanding and stayed long passed her shift - true dedication.
Thank you.

Reply from Victoria Hemsworth, Home Manager at Springfield

Thank you for taking the time to review Springfield; we appreciate your feedback and will ensure that our team are made aware of your kind comments. Any decision made regarding the care of our residents is made with the resident’s welfare being our number one priority. At every intervention and decision, those with legal representation to act on our resident’s behalf were consulted alongside the recommendations of the resident’s General Practitioner. If you wish to discuss this further, I am happy to do so at a mutually convenient time.


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Review from Catherine H (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Springfield care home since November 2022. As a family, we made a difficult decision that Mum needed full-time care. The staff made the decision so easy for us. From the minute we entered the building, we knew it was the place for her.
Mum sadly passed away very recently;
however, I can honestly say the last seven months, she has been happy, cherished and safe. We could not have asked for anything better.

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Review from Jill M (Wife of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband died in Springfield care home on April 9th. He had been in Springfield for 18 months with dementia, and he finally had pneumonia. We, as a family, held a vigil at his bedside for the last three days, and the staff were just fantastic, not only with him but with us too. We saw care at its
very best. For 18 months, we have had nothing but praise for Springfield from management to cleaners - they cared.

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Review from Bob M (Son of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Springfield care home for the last 18 months, having suffered from advanced dementia for the last eight years. Words cannot properly describe the care and attention that have been given to my father by staff at Springfield during this time or the support that was given
to my mother, particularly to myself and my brother whilst he spent his last couple of days at the home before his death. Put simply - they are angels! I could not recommend Springfield more. The facilities are very good, but it's the people, the love, the commitment and the care that is so important and that are so good.

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Review from Pamela B (Stepdaughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been cared for by staff at Springfield for several years. They have adapted to her care needs at each stage of her decline with dementia and have been supportive of her and us as a family. We have always been kept up to date with any changes to her condition. The family will be forever
grateful.

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Review from Tracy Y (Daughter-in-law of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving my mother-in-law into Springfield, she has really come into her stride. She is so happy and says it feels like home. The staff are just wonderful, so caring and patient. The residents are always their first thought, and nothing is too much trouble. My mother-in-law has really come out of
her shell since moving in; it's been a blessing for us as a family as we can focus on enjoying spending time with her. Thank you, Springfield.

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Review from Rachael I (Granddaughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been a resident for six months, and we cannot thank the staff enough. He is always well looked after and definitely well-fed. We would highly recommend this home to anyone thinking of moving their loved ones.

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Review from Pat H (Sister of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been at Springfield care home since November 2022, having been assessed as "unsafe" to return home from the hospital because of her failing memory and increasing confusion. She has lived on her own for many years, enjoying her independence and following her many interests, so initially,
she was reluctant about living in residential care. What a difference it has made to her. She settled in remarkably quickly, loves her room, which she has made her own and says she feels safe and comfortable there. She's an enormous fan of the quality and range of meals/food served. She enjoys the general atmosphere of Springfield and is more than appreciative of how staff actively support and encourage her independence and interests whilst at the same time caring for and supporting her needs. It's been a great pleasure and comfort as her family to hear her say how happy she is at Springfield. We love to visit her here too!

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Review from Angela S (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum resided at Springfield, living with dementia for five and a half years. During this time, the staff cared for Mum with love, care and compassion as if she was one of their own. There was always laughter, fun, and cuddles when needed, which were a truly amazing team. The home is very well run with
the manager at the helm, and as a visitor, I always felt welcome on arrival. When Mum passed away, I could not have wished for better care for Mum; the staff were exceptional - true angels.

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Review from Jonny M (Son of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became a resident at Springfield in October 2021 and remained there until he sadly died on Easter Sunday, 2023. He had vascular dementia. I can only say super positive things about Springfield. The staff are like angels! The love, respect and care they gave my dad, and also very obvious to all
the residents, was amazing. In what must be a challenging work environment; their dedication and professionalism is first-class. They were always super friendly to us as a family when we were visiting or needed information. During his last few days, when we, as a family, spent a round-the-clock vigil with my father, the staff could not have been more supportive. For that, we will always be very appreciative. The home itself is very well laid out. The facilities are excellent. Their ability to cope with different dietary needs and cleanliness was always of a high standard. I would highly recommend Springfield to anyone looking for a safe and caring environment for a loved one.

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Review from Sonia S (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Springfield care home now for nearly six years. The staff are amazing and look after her very well. She has her own room and is allowed to have her own personal things in her room. They treat Mum with the dignity she deserves. If there are ever any issues/problems with Mum,
they always telephone me. Lovely, caring staff who have a very difficult job to deal with. They deserve a medal.

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Review from Tim H (Son of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Springfield for over four years. From the start, we felt she was getting great care, and this allowed us to relax, knowing she was safe. She was cared for up to her recent death. The care they provided was exceptional. She was clean, warm and comfy, and he knew she was
valued. We cannot thank the staff enough for their kindness.

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Review from Janet M (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's nearly seven years since we were looking for care for my mum. At that time, we decided that both the facilities and care given to those there made Springfield the best choice within the vicinity. During the period of nearly seven years since, the professionalism and care of everyone there, both
past and present, have confirmed that we made the right choice. She was loved, cared for, and will now be missed by many people, the residents, the staff and her family, who all know that the last years of her life were happy and surrounded by love and respect.

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Review from D C (Nephew of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was kept up to date with changes to my auntie's condition. Staff have always been polite and courteous and showed great care towards my aunty. The staff made the effort to put a blanket with my auntie's dog on it, on the wall. A nice touch. Cleanliness was great. My aunty didn't use the facilities
to the full so I cannot comment fully on activities. Overall, very pleased with the care given.

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Review from Mark S (Son of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff are very friendly and helpful. The place itself is very clean and tidy. There's always snacks and drinks available to make your visit more comfortable. It doesn't smell as you might think it does for a care home and there's always a buzz when you visit (a pleasant vibe), there always
seems to be something going on. I wouldn't hesitate to recommend Springfield.

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Review from Richard H (Son of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found Springfield to be a caring and compassionate environment where the residents were treated with respect and dignity.

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Review from Patricia M (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had three very happy years at Springfield before passing away after a short illness, but basically old age, 92!
Mum was very well cared for and enjoyed various activities, even through lockdowns.
All the staff and carers were kind and welcoming.
I am very grateful.

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Current Review Score: 9.8 (9.750)

Overview of Review Score

The Review Score of 9.8 (9.750) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Springfield is calculated as follows: ( (474 Excellents x 5) + (137 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 620 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Springfield directly for further information.


Awards / Recognitions (4)

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