Very good service and attention. Cannot fault the care provided for my mother.
Philip C (Son of Resident)
As a family, we will always be grateful. Thank you all!
S M (Daughter of Resident)
I could not ask for more for my mum. She is well settled and very well cared for.
Deborah J (Daughter of Resident)
Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.
Visitors are welcome at Springfield.
Onsite parking is available, including disabled spaces.
Springfield has a Review Score of 9.7 (9.747) out of 10, based on 52 reviews in the last 2 years. Over all time Springfield has 165 reviews.
Review from Tricia F (Daughter of Resident) published on 31 October 2022
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Review from G W (Daughter of Resident) published on 31 October 2022
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Review from M H (Son of Resident) published on 12 October 2022
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Review from V H (Daughter of Resident) published on 30 September 2022
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Review from Kevin D (Son of Resident) published on 23 September 2022
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Review from Philip H (Son of Resident) published on 8 September 2022
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Review from D B (Wife of Resident) published on 23 August 2022
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Review from Martin H (Son of Resident) published on 12 August 2022
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Review from G B (Daughter of Resident) published on 3 August 2022
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Review from Victoria W (Granddaughter of Resident) published on 14 July 2022
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Review from Ian H (Son of Resident) published on 20 June 2022
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Review from J M (Daughter of Resident) published on 15 June 2022
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Review from Stella G (Sister of Resident) published on 7 June 2022
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Review from Mary L (Partner of Resident) published on 27 May 2022
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Review from B P (Son of Resident) published on 23 May 2022
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Review from Mary H (Friend of Resident) published on 12 May 2022
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Review from Glenn B (Son of Resident) published on 12 April 2022
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Review from Sandra T (Daughter of Resident) published on 24 January 2022
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Review from Jill M (Wife of Resident) published on 14 January 2022
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Review from Philip J (Son of Resident) published on 21 December 2021
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The Review Score of 9.7 (9.747) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.747 for Springfield is calculated as follows: ( (464 Excellents x 5) + (136 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 609 Ratings = 4.747
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Springfield is based on 52 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 52 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Feb 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have three vacancies for care. Please contact Springfield directly for further information.
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