Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.7 165 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Springfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 99 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vicki Hemsworth (Manager)
  • Admission Criteria
    • Please contact Springfield directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (99)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Last Refurbishment: 2005

Funding & Fees Guide for Springfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Springfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Springfield.


  • Parking

  • Onsite parking is available, including disabled spaces.


Springfield Reviews (165)

Total of 165, showing 81-100
9.7

Springfield has a Review Score of 9.7 (9.747) out of 10, based on 52 reviews in the last 2 years. Over all time Springfield has 165 reviews.

Overall Experience

  • 123
  • 32
  • 1
  • 5
  • 4

Date Published

165
9
24
52
113

Review from Sandra P (Daughter of Resident) published on 13 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were caring, kind and understanding. My mum could be very difficult, but they handled her very well. They kept her safe through Covid, for which, me and my brothers were very grateful for.

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Review from S B (Daughter of Resident) published on 29 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Springfield for over three years. Mum had dementia, and the staff were very kind and helped her keep to a routine and engaged her in activities to keep her stimulated. With the passage of time, her dementia became worse, and Mum became bed-bound, so her care needs changed. It
is a testament to the quality of care she received that Mum survived much longer than expected. Her inevitable death was peaceful. I am so glad we found such an excellent care home for Mum.

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Review from John B (Son of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late father was very comfortable and happy the last three and a half years at Springfield. He was taken to the heart by many of the staff that thought dearly of him and him of them. We, as a family, we’re very satisfied with his care. The staff and managers were all brilliant in all that they do
and did for Dad. I couldn’t thank them enough, best wishes.

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Review from R S (Son of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The only bad experience which was due to Covid was the limits on visiting.

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Review from Alan G (Son of Resident) published on 5 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into Springfield Care Home following a fall and extended stay in hospital.
He was 95 and very fail. As is covid protocol he had to isolate for two weeks and the staff worked hard to facilitate communication via his mobile phone.
All staff were very caring of him and also us as they
managed palliative care and our visits. I am more than happy to recommend their care.

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Review from Rachel C (Daughter of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Springfield for 10 days before he passed away. He was very well cared for during his final days. Staff kept me well informed and he was treated with dignity and respect throughout.

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Review from R B (Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here in Springfield.

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Review from R C (Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Springfield is brilliant! I like living here.

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Review from J S (Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy living in Springfield.
The staff are caring and kind.
I enjoy my time here.

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Review from A H (Daughter of Resident) published on 4 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family have been really pleased with the care Mum has received. The staff have been understanding, receptive and supportive with occasional lapses in communication - but this may not have been due to urgent issues in the home. Covid has been an issue, and more window visiting would have been
appreciated. Overall, we would do it again if the need arises. Thank you.

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Review from Mary G (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Springfield for over two years now. The home is always very clean and Mum is well looked after and cared for. The staff are amazing -helpful, friendly and put themselves out to meet any requests we make. During lockdown, we have been able to have portal calls with Mum which
is a help. Also, I ring and speak to the staff on a weekly basis for an update on how Mum is doing and the staff always make time to talk about her. Hoping we'll be able to see our loved ones in person soon, but in the meantime, the staff are doing their very best to keep everyone safe and happy. Thank you to all at Springfield.

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Review from S W (Son of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are caring, polite and well informed. They have done everything to ensure that residents are not adversely affected by the lockdown. In these difficult times, everyone has helped to keep my mother very well cared for and happy.

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Review from Jane S (Daughter of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The communication in this very difficult time has been outstanding. All the staff are very professional, friendly and polite. When talking to my mum via social media, I can see mum is being kept clean and tidy, she is eating plenty of her favourite foods and she is happy. So thanks Springfield.

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Review from R B (Nephew of Resident) published on 19 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the care received to be on personal preferences and done to a very high level. My uncle is well looked after and all the staff and management put themselves out to make his time there enjoyable and safe. He enjoys his food and there are always snacks available to get him through the
day. He gets involved in activities that are laid on and enjoys the TV in his room as well as watching the one in the lounge area. All the staff know him and chat to him, showing interest in who he is and what he has done. A good social environment.

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Review from A W (Granddaughter of Resident) published on 5 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My wonderful grandfather spent approximately seven to eight months at Springfield. My family decided on Springfield as it appeared to tick all the boxes prior to him becoming a full-time resident. Unfortunately, he had early stages of dementia and asked for nothing. His room was nice and he could have
what he wanted on the walls like family photographs, etc. which meant a lot to him. He enjoyed the food and drinks available. The staff showed a mixture of care, some far more willing to assist than others. My Grandmother was upset on numerous visits, due to finding him wearing other resident's clothing or not having enough on and feeling cold which is simply unacceptable. I did not see activities taking place with the residents, but that is not to say it did not happen. My Grandfather was taken seriously ill from Springfield and into hospital. Heartbreakingly, he passed away within the day from COVID-19. I never got to say my goodbyes to him and miss him so much - Rest In Peace Gramps.

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Review from G P (Friend of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No visiting has been allowed due to covid-19, but I remain in contact. I admire the staff and management for their dedication to continue front-line working and delivering care and support to the highest levels. All my enquiries are most informative and courteous.

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Review from S S (Daughter of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 'lockdown' period, there has been excellent communication/updates fro staff. This has been via telephone/Facetime/Facebook portal etc. It has been very difficult not being able to see Mum 'in person', but the above alternatives have been greatly appreciated. Residents always look happy and
entertained by staff, so a big 'well done and thank you' to all.

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Review from M B (Daughter of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There are no words to express our gratitude and thanks to the wonderful staff at Springfield. Their kindness and care shown to my mum during her time at Springfield especially during lockdown were excellent.

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Review from L W (Granddaughter of Resident) published on 11 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My Grandad was a resident at Springfield. He had a nice room and the care home is clean with colourful pictures on the corridors. Food and drink plentiful and able to make drinks for your relatives too. Some of the staff are less caring at times, ignoring the resident's needs when asking numerous times
to go to the toilet, which is upsetting and frustrating for them and to their relatives. I did not witness activities and interaction with the residents like it would have been nice to see, I realise not all residents are able due to their health conditions or maybe even want to. Very sad and upset that my loving Grandad became a victim of Covid-19 and passed away in less than a day of him being admitted into hospital from the care home.

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Review from C W (Grandson of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Unfortunately, I would be extremely unlikely to recommend Springfield to others. The residents; including my grandfather were not approached with the respect nor dignity that they should have been. My main frustration has been the ongoing inadequacy of information from the management team, from my grandfather's
ill health and falls, to being told he was fine when he most certainly was not.

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Springfield is calculated as follows: ( (464 Excellents x 5) + (136 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 609 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Springfield directly for further information.


Awards / Recognitions (4)

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