Springfield

17 Western Way, Buttershaw, Bradford BD6 2UB
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9.7 165 Reviews
  • Springfield, Bradford
Anchor’s Springfield is located in a quiet location in Buttershaw. The home provides friendly and comfortable residential and dementia care for up to 99 residents in single en suite rooms.

Residents have a choice of five spacious lounges and a landscaped garden area with raised flower beds, with easy access to local travel routes and amenities for those who wish to remain as active as they can amongst the local community.

Care needs are met through individual, detailed care plans which are designed with care staff, residents and their loved ones. The care staff receive on-going dementia training to ensure their approach reflects best practice and they can provide high standards of care for residents with dementia.

Springfield is part of Anchor. Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Springfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 99 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Vicki Hemsworth (Manager)
  • Admission Criteria
    • Please contact Springfield directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (99)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Last Refurbishment: 2005

Funding & Fees Guide for Springfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Springfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Springfield.


  • Parking

  • Onsite parking is available, including disabled spaces.


Springfield Reviews (165)

Total of 165, showing 121-140
9.7

Springfield has a Review Score of 9.7 (9.747) out of 10, based on 52 reviews in the last 2 years. Over all time Springfield has 165 reviews.

Overall Experience

  • 123
  • 32
  • 1
  • 5
  • 4

Date Published

165
9
24
52
113

Review from A H (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Springfield have always made me feel welcome. (I’m reviewing April, but all the time my dad has been in Springfield, I’ve felt the same).
Looking after older people with disabilities is not easy, so I salute the staff for the work they do when in exchange they are not paid well for the
care they give.
The food is excellent, I’ve eaten with my dad twice now, once was on Christmas Day when my mum and I were treated to a delicious three-course meal, which we ate in the dining room with dad - it was really lovely, and the staff on duty worked hard to make sure we had a good time.
Thank you for all you do, and especially now in the current situation, it must be a lot harder emotionally too.

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Review from Kate S (Granddaughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. They look after my Grandad so well and they always welcome us when we visit. They are especially kind to my 4-year-old and my 1-year-old when they join me visiting their Great Grandad.
There is a real family feel in the home and you can tell the staff genuinely care about the
residents. The food always looks delicious and the cleanliness of the communal areas and of my Grandad's room and bathroom is excellent.
The social media updates are very much appreciated at the moment too, the staff are doing a great job. Thank you.

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Review from C N (Daughter of Resident) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, cannot fault this care home, they have been truly amazing. Mum first went into this care home in 2016 with Alzheimer's, and up until her passing this month, has been treated with love, respect and dignity. Mum always seemed happy there, and all the staff were so lovely. We would not
hesitate in recommending this home to anyone, and the support they gave us in Mum's final week/days was outstanding, so glad we chose Springfield - no regrets at all!

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Review from Linda F (Daughter of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Springfield cared for my father with dignity and respect. He was happy and well cared for by staff who really care.
It was a pleasure going to visit, the staff looked after me as well as my father.
I will always recommend this home.

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Review from A D (Daughter of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well staffed. Always someone available to speak to when needed.
The interior decor is lovely.
Generally a good standard of care.

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Review from Ann G (Daughter of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the reception staff to the hands-on carers the staff at Springfield are excellent. I am particularly pleased that my Mum's carers spent time, skill and intuitive care when communicating with her as she was virtually non-verbal. Mum always enjoyed her meals which were tasty and nutritious.
I would
not hesitate to recommend Springfield care home as it had been recommended to me prior to her arrival.

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Review from Nicola W (Niece of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy that my sister and I chose this home after looking at several. The environment is so welcoming. The decor in communal areas is lovely with lots of nostalgic touches for the elderly residents. My uncle loved the jukebox but the main reason for my recommendation is the staff who showed nothing
but the utmost care and compassion.

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Review from R T (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mum received. The home is clean, good food and a lovely garden.

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Review from C D (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love and care from the staff that my mother and myself received through her final days were outstanding, I cannot thank them enough. God was smiling down the day we found Springfield.

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Review from G P (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that the staff gave was good. Very likeable people and caring.

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Review from Luke B (Grandson of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My grandma has stayed for respite in the past without any issues, but on this occasion, we found that communication was poor. We requested that Gran have her hair done but this did not happen. Gran needs support to eat, but when we visited staff had sometimes left her to her own devices, and as a result,
she lost weight whilst there despite being already at risk of weight loss. Unfortunately, we will not be returning.

Reply from Victoria Hemsworth, Manager at Springfield

Thank you for taking the time to review Springfield and we are sorry that your grandma will not be returning to stay with us. We would appreciate the opportunity to discuss your concerns directly, at a time convenient to you.


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Review from A C (Son of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for over 2 years. In all of this time, her treatment was nothing short of first-class. Every single member of staff deserves medals for the way she was looked after.

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Review from J B (Son of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and considerate staff who do a difficult job with kindness and compassion.

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Review from M N (Friend of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and love shown to the lady I visit has been overwhelming. The ways she has been encouraged to take part in all the many varied activities have helped to keep her stimulated. She could not have been looked after any better.

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Review from Steve S (Son of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Building and decor very impressive. Totally surprised by how the design and ambience were achieved for the public spaces.
The personal rooms were basic but clean and well fitted. Lots of flexibility was allowed for personal touches.
The food was good (we are there one lunch and several snack times).
Staff
excellent and plentiful. Always cheerful and patient.
I was very happy to leave my 89-year-old mother in their care.
She has Alzheimer's, is mobile and talkative but forgetful and needs reminding to do basic stuff. Mum liked her stay but forgot it as soon as she left.

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Review from Janet M (Daughter of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming from caring professional backgrounds our priority when Mum required the additional support offered by a care home was that her dignity would be maintained and her care needs met in a place of safety by compassionate professional staff.
Many homes were visited however Springfield immediately
gave us reassurance and confidence that we had found the right place.
All staff were outstanding in their commitment to delivering the very best care for Mum which gave us peace of mind knowing she was in excellent hands and safe. As Mum’s health deteriorated staff were extremely responsive to her additional needs and very quickly engaged other professionals thus ensuring her end of life care was as peaceful and comfortable as possible. Also their support and commitment to us as a family throughout Mum’s time at the home was exceptional.
Mum recently passed away at Springfield. Over the last 18mths, we regularly visited and observed the excellent care and compassion shown by all staff.

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Review from C F (Husband of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has had a lovely, comfortable, very caring two-week respite. We went to Springfield on the recommendations of two close friends/neighbours. I am totally satisfied and looking forward to further respite time next year. My total gratitude to everyone at Springfield, knowing I could go on holiday
and my wife was in good hands. Thank you.

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Review from Pamela H (Great-Niece of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff who have dealt with my aunt were helpful, pleasant and very professional. If we had to use Springfields again I would have no hesitation in using them again, everything was excellent we have no complaints.

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Review from S S (Daughter of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff have an excellent manner towards the residents of the home. We very much appreciate the care that was given to Mum whilst she stayed there. Thank you very much.

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Review from B H (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care and attention our mother has had whilst at Springfield. The staff have been extremely attentive but at the same time have always been professional. We have always felt she has been well looked after during her time there.

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Springfield is calculated as follows: ( (464 Excellents x 5) + (136 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 609 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 52 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Springfield directly for further information.


Awards / Recognitions (4)

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