Very good service and attention. Cannot fault the care provided for my mother.
Philip C (Son of Resident)
As a family, we will always be grateful. Thank you all!
S M (Daughter of Resident)
I could not ask for more for my mum. She is well settled and very well cared for.
Deborah J (Daughter of Resident)
Colleagues at Springfield will be happy to discuss our weekly fees with you and what our fees include.
Visitors are welcome at Springfield.
Onsite parking is available, including disabled spaces.
Springfield has a Review Score of 9.7 (9.747) out of 10, based on 52 reviews in the last 2 years. Over all time Springfield has 165 reviews.
Review from Denis C (Husband of Resident) published on 19 July 2019
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Review from Martin L (Son-in-law of Resident) published on 24 June 2019
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Review from Graham R (Nephew of Resident) published on 15 May 2019
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Review from Judith B (Stepdaughter of Resident) published on 8 May 2019
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Review from Heather B (Resident) published on 11 March 2019
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Review from D B (Son of Resident) published on 26 February 2019
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Review from L C (Daughter of Resident) published on 27 November 2018
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Review from Donald M H (Husband of Resident) published on 8 November 2018
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Review from Kath D (Daughter of Resident) published on 18 October 2018
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Review from Frank C (Son of Resident) published on 8 August 2018
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Review from W M (Son of Resident) published on 7 August 2018
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Review from Wendy C (Daughter of Resident) published on 24 January 2018
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Unfortunately, my mum died a few weeks ago after suffering from dementia for 15 years. The care she received was second to none. I have worked in cancer care for nearly 30 years and have never seen such dedication in providing mum with the very best of end of life care. This enabled me and my family peace of mind, that everything was being done to ensure that she was comfortable and cared for. I am immensely grateful to the wonderful team and am honoured to have known you all. Thank you
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Review from John B (Son of Resident) published on 16 January 2018
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Review from Christine R (Daughter of Resident) published on 7 September 2017
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Review from Fred G (Resident) published on 8 August 2017
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Review from H K (Wife of Resident) published on 5 June 2017
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Review from M G (Son of Resident) published on 17 May 2017
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Review from Robert S (Son of Resident) published on 15 May 2017
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Review from Laurence S (Son-in-law of Resident) published on 15 May 2017
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Review from Brenda G (Friend of Resident) published on 8 May 2017
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The Review Score of 9.7 (9.747) out of 10 for Springfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.747 for Springfield is calculated as follows: ( (464 Excellents x 5) + (136 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 609 Ratings = 4.747
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Springfield is based on 52 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8, which has been reached with 52 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Feb 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have three vacancies for care. Please contact Springfield directly for further information.
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