Well Springs Nursing Home

122 Leylands Lane, Heaton, Bradford BD9 5QU
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Top 20 carehome certificate
9.9 62 Reviews
  • Well Springs Nursing Home, Bradford
Rated "Outstanding" by CQC for Caring (January 2023), Well Springs Nursing Home is set in beautiful mature gardens in Heaton, Bradford. This carefully extended home blends the old with the new to offer superb living accommodation within a truly caring environment.

They have 62 beds with all rooms having en-suite facilities. Five of the rooms are large Victorian rooms and are used for double occupancy when requested.

They have been here as a care home for over 25 years. Their intake of residents relies predominantly on word of mouth, referrals from the hospital and from other homes.

All of the team care deeply about the residents and this is evidenced by the feedback which they receive from residents and their families.

Time after time professionals watch residents' well-being and health improve as a result of their move, and they believe that this is testament to honest care and years of experience.

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Care Provided by Well Springs Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Rossefield Nursing Homes Ltd
  • Person in charge
  • Sue Walsh (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Well Springs Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,450
    • Self-Funded Residential Dementia Care £1,300 – £1,450
    • Self-Funded Nursing Care £1,300 – £1,450
    • Self-Funded Nursing Dementia Care £1,300 – £1,450
    • RESPITE Self-Funded Residential Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Care £1,500 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,500
  • (these prices are only a guideline, please contact Well Springs Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Well Springs Nursing Home Reviews (62)

Total of 62, showing 1-20
9.9

Well Springs Nursing Home has a Review Score of 9.9 (9.910) out of 10, based on 12 reviews in the last 2 years. Over all time Well Springs Nursing Home has 62 reviews.

Overall Experience

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Date Published

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Review from Claire C (Granddaughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we would like to express how wonderful Well Springs Nursing Home is, nothing is ever too much for them, every single member of staff has made the experience for us just so effortlessly easy! We have had a few up and downs over the years with other care homes and now we have found Well Springs
we can rest knowing that our loved one is getting 110% care 24 hours a day. I always recommend the care home to everyone and I will continue to do that, I'm so pleased and thankful we found this home, I really don't know where we would be without them.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for this review. Your kind words will be shared with the whole team. It is a pleasure to look after your grandma and nice to know that you and your family feel at ease with her care now she's here with us at Well Springs. We will keep trying our best every day for your grandma.


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Review from Angela B (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well Springs is a fantastic Nursing Home. All the staff are very kind, compassionate, caring and went out of their way to accommodate my Mum's needs. Mum felt loved and very safe there. She went in during COVID, in the first lockdown, when we couldn't look round or settle her in, but we didn't need
to worry, they became her family, when we couldn't visit, they were very strange times, but I can't praise all the staff enough, the carers, nurses, catering, cleaning, admin staff, are all amazing. Mum was there 4 years and the care she received was the best. They were always there for us too, nothing was too much trouble. The care she received at the end still pulls at my heart, they were all amazing. This is a family run Nursing Home and everyone is treated like family, you will not be disappointed choosing this home for your loved one.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for the lovely review. We loved your mum and can't thank you as a family enough for all the support you gave us during her stay, especially in the tough years of COVID. Her sense of humour and positive outlook always lifted spirits and we were lucky to be able to care for her. Thanks again for taking the time to leave a review.


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Review from Jacqui D (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If anyone ever asks me to recommend a nursing home my answer would be definitely Well Springs. Initially, my parents went in for respite due to my dad's illness & then they became residents. Sadly my dad passed but my wonderful mum is still there. As a couple they had a twin room, which was so lovely
& other nursing homes do not provide this facility. But more than that, the staff, carers & nurses have provided us as a family with not just care but love. They even allowed me to stay for 7 nights to be close to them when Dad was very poorly & I felt honoured to be there when he passed peacefully in the knowledge that he truly had been cared for so well. Mum & I consider the team a second family to us & Mum wanted to stay to be cared for in such a wonderful, friendly, professional, caring home. Nothing is too much trouble & you really do feel the love. 10 out of 10 you can feel the warmth when you come through the door & everyone with a smile. Just first class.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

It was our true pleasure to care for your dad when he needed us most. Thankfully your mum had time to build up the trust with all of us and this has undoubtedly helped her during this difficult time. Your parents were a perfect picture of a long and happy marriage, and seeing them together was always great fun and a privilege. Thank you for this review. You didn't have to leave one as we know how much you love what we do here and you are never shy to tell us! We will continue to work hard to make your mum smile as often as possible, and to ensure she feels the warmth and love our team have in abundance.


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Review from Claire H (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We will be eternally grateful for the care and compassion our mum received from everyone at Well Springs. From our initial enquiry to Mum's final days as a resident, the help and support received was amazing. The facilities and surroundings are of a very high standard but it is the staff who work there
that make Well Springs a very special place. They worked tirelessly to ensure our mum's needs, which were sometimes complex but which they knew very well, were well catered for and they always went above and beyond. There is a true feeling of family amongst staff and towards all residents and the relationships are built on genuine care and love. Mum never wanted to leave her own home but if anywhere could have been a home-from-home then it was Well Springs. The feeling of family extends to visitors too. We as a family got to know the staff really well and their support and friendship will never be forgotten.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for the review. We did love caring for your mum. She was a very special person! The one thing that sets us apart from most care homes is the drive to recruit people who will buy into what we do and avoid agency use. The copious numbers of staff who have been with us for decades, help shape new starters. Our firm belief is, to treat staff as well as possible so they can enjoy their job, and give them the tools to deliver truly authentic care. Your lovely review is something I will share with the whole team and thank you once again for allowing us to care for your beautiful mum.


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Review from C P (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were despairing of finding a good home for our mum, whose condition is not easy and put off the few reasonably good homes we found in our locality. Such a relief to find Well Springs, who were very positive, accommodating, sensitive, knowledgeable and professional from the outset. Well Springs is
far and above the other homes we viewed. The environment is very pleasant. The staff have taken our mum's condition in their stride and done a great deal to make her comfortable and happy. I didn't really understand what caring truly meant until I saw the gentleness, courtesy and good humour of the whole Well Springs team. It's a pleasure to visit and I know my mum is treasured and well cared for. I feel very welcome and cared for too. It was hard to hand over my mum's care to others after caring for her myself for a long time, but Well Springs has put my mind at ease. Highly recommended.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for the kind review! We have loved getting to know your mum. She relies heavily on the relationships in her life and the staff have always wanted to help her feel as though we are simply part of an extended family. She seems to trust us and know we are here for her. I'm very glad you feel so happy and at ease knowing your mum is getting the gentle, good-humored care she so deserves. Thank you once again for leaving this lovely review.


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Review from James D (Grandson of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma stayed at Well Springs from July 2020 (following a brief stay at another home which had proven to be inadequate) until she died in January 2024, aged 99. When my grandma arrived there, we felt that we'd been very fortunate to find Well Springs. The response from the management at the time
was extremely reassuring, especially in the context of the COVID pandemic and our recent experience with the other home. That feeling never changed because our initial impression of Well Springs was repeatedly reinforced over the years by the excellent care that my grandma received, notwithstanding the difficult circumstances, and the support that we received as her family. The staff are all kind, friendly, attentive and hard-working. The building is clean and well-maintained. The food and facilities are excellent. The management are committed and capable. I don't think my grandma could have been in better hands. My family and I are very grateful.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

All of us at Well Springs are so grateful for your kind words. We were privileged to care for your grandma. She was well-loved by all of our staff, especially due to the time she had spent with us. You have such a wonderful family and the plentiful visits, especially by your mum showed how much you all truly cared about your amazing grandma. She's truly missed by all of us at Well Springs! Thank you once again for your review.


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Review from Paul M (Son of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well Springs Nursing Home has done a great job integrating my mother into the care home after being diagnosed with Dementia. Staff go out of their way to try and understand my mother's state of mind on any given day and have learned how best to approach her and look after her depending on her mood.
Staff
have also gone above and beyond when my mother fell during the night; staff were quick to attend and whisked her off to A & E with a broken shoulder. Staff stayed in attendance throughout the hospital visit despite it taking 15 hours to get appropriate treatment and subsequent discharge. As a family, we would not be able to cope with our mother's mental, emotional and physical needs and the staff at Well Springs are highly engaged with us and our mother throughout. Highly recommended.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for your review. It's been a real pleasure helping care for your mum since her move to Well Springs. I have been lucky enough to spend some time with your mum whilst she's been involved in the daily activities which she seems to really enjoy. We have got to know her really well now and that has helped with her feeling safe and less anxious than she once was. We will continue to do all we can to care for your mum in the best way we know how, with love, affection and understanding. Thanks once again for your kind words!


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Review from Neil W (Son of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Well Springs team provide first-class care, support and friendship to residents and their families. It is so reassuring to me to know that my mum lives happily at Well Springs and is safe and so well looked after. Thank you all.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for the great review. We really love what we do and I'm glad this shines through. Your mum is simply delightful and we are grateful to have the opportunity to look after her at this stage in her life.


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Review from Janice H (Wife of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, my husband was 65 when he was diagnosed with PSP which stands for Progressive Supranuclear Palsy (it takes away anything the body does automatically).
There is no cure for this, it's about palliative care. His legs were the first to go, then his speech became quiet and slow. Once he
was no longer able to walk we started to look at nursing homes. As we lived in Clayton there was a place he went to but could not settle so I began to look for somewhere. Someone recommended Well Springs. I rang them and after 2 weeks my husband moved into his new place. He settled in very well. It really was like home from home, the staff are outstanding, nothing is too much trouble, the food is delicious and often they would ask if I wanted some too.
My husband passed away on the 20th May 2023. Staff came to the funeral which was really nice. The donations I got an arbour seat and plaque for the gardens at Well Springs. If I ever need a home I would check myself into Well Springs. 5-star accommodation.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

It truly was our privilege to look after your husband. I was moved to hear the recordings you had put together of when he used to sing at home. It was lovely to see his face light up when we all listened to these together. Thank you for trusting us to care for him. The bench is beautiful and a lovely spot for all of us to sit and remember him. Thank you for this lovely review. We know we will see you again soon at future Well Springs events!


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Review from Susan M (Daughter of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wellsprings Care Home is a gem of a place. Care, respect, love and attention has been shown by all members of this outstanding home by a truly dedicated team. The facilities cater for each individual in an exceptional and homely way allowing each guest to feel safe and respected. Without hesitation,
I would strongly recommend any person looking for care for their loved ones visit and see for themselves.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thanks for the great review. It's a lot of fun looking after your mother-in-law. She's an absolutely delightful lady and it's really nice to know you feel so strongly about the care. Your kind words and those of other families are regularly shared with all our staff to remind them of the great work they do. Thank you once again.


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Review from Robert C (Son of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Well Springs are fantastic, we found them to be caring, compassionate and sensitive to the needs of our parents. From the preliminary discussions through to the infirmary discharge and finally to assisting with the bereavement procedures the team were on hand to guide us with every aspect
of the sometimes complicated processes.
During their stay, our parents were treated with the utmost care and respect and attention to detail was paramount with the most minor requests being attended to as a matter of urgency. Our family cannot complement Well Springs enough, they surpassed our expectations and made the lives of our parents as comfortable as possible. We do not hesitate to recommend Well Springs.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for this lovely review. We had the pleasure of knowing your parents and caring for them and we are thankful to you for giving us the opportunity. From teenagers to their final moments together, they were clearly, deeply in love. Thanks for all your kind words and acknowledgement of the efforts our team make every day. I will ensure your review is shared with every one of our 90 staff.


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Review from Louise M (Daughter of Resident) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into Well Springs Nursing Home in February 2019 until January 2023 when unfortunately Mum passed away peacefully. From the day Mum arrived, the care, compassion and privacy and dignity shown were exceptional.
The end-of-life care given to Mum over the two weeks prior to Mum passing away
was amazing. The nursing staff certainly knew how to give the care needed to maintain her hygiene needs, privacy and dignity, always communicating with mum when undertaking any tasks.
They would just pop into her room for a chat and check on her. Never leaving her on her own for too long. Reassuring her step by step.
As a family, we were never forgotten too. Nothing was too much trouble. The reassurance, and the endless cups of tea.
As her daughter, I cannot praise highly the excellent standard of end-of-life care shown by the whole team. We will never be able to thank you enough. You all delivered it perfectly. Thank you from all the family.
Well done, we are all very proud of you all.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you so much for your review. We loved caring for your mum! Over the 4 years, we really got to see her personality and the team miss the daily video calls with family from around the country. Thank you for taking the time to share your thoughts on the care your mum and your family experienced. It truly was our privilege to look after such a lovely woman.


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Review from Kathryn W (Granddaughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend this nursing home enough, the management and staff have gone above and beyond to support my grandparents and us. They both came to Well Springs Nursing Home together and were treated so well, the staff are so caring they couldn’t do enough for them or us. Unfortunately, we lost my
grandma in January but the way the staff looked after her in her last few days, with such kindness and care, couldn’t have asked for more from them. The support they gave my grandad and us at the time and after was so lovely we were all so touched by the kindness and support we have been shown. My grandad is still there and he’s so well cared for the way the staff are with him it’s just so lovely to see, he just smiles at them and says how wonderful everyone is.
It has such a lovely warm friendly feel to the place and when we step inside it’s like it’s home because everyone is so friendly and couldn't do more for you. The manager and his team really are fantastic we couldn’t have picked a better home for them.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for this review. Whilst my response to the last review is echoed here as it relates to the same lovely resident, I can't overstate how much we loved caring for your grandma. We will continue to do what we do best and try our hardest to make sure your grandad remains happy and well-looked after. Thanks again.


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Review from Valerie T (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough about this truly lovely nursing home. Stunning property with amazing staff and management. Management were wonderful to accommodate Mum and her partner making sure they could stayed together.
Unfortunately Mum was only with them 6 months before she passed recently.
The
staff looked after her with all the care and dignity she deserved.
I cannot thank them enough.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for such praise. We loved caring for your mum. She was a great character and truly loved her partner. To see them together was magical and the ultimate example of long-lasting love. I will share this fabulous review with all of our staff. Thank you once again.


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Review from Helen F (Granddaughter of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not recommend this nursing home enough. From our first look around as a family, we knew this was the home for Nanna and Grandad. The friendly and homely feel is just outstanding.
The grounds in the summer are the most beautiful gardens and sitting outside in the summer, either in the gardens
or on the rooftop garden made my Nanna smile all the time throughout the hot weather we had in the summer of 2022. I think the ice cream van visit helped with this too.
The nursing care that each person gives is second to none and every person that works here gets to know you as a family member and that makes each visit special. The compassion that is shown to each resident and the visitor is amazing.
The home is outstandingly clean and prestige.
Through the final week of Nanna's life, I could not praise the nursing care given enough, it was outstanding. The management has been so empathetic through caring for Grandad and helping him grieve Nanna's death. Thank you all, we all appreciate it.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for this really lovely review. Whilst we regularly look after couples, I don't recall looking after a couple so besotted with each other. Their love was infectious and we have always enjoyed caring for the both of them. Your grandad will continue to be a big part of our family and he knows how loved he is. Thanks again for such kind words. As always, we will share these with each and every staff member.


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Review from Shelley W (Wife of Resident) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a very complex medical condition which was extremely difficult to control at home. So, in 2021 she became a resident of Well Springs. She settled in very quickly and although it was during Covid it became clear to me that the staff were invested in her health and well-being and in keeping
her and the other residents safe.
Once restrictions began to ease I saw first-hand just how attentive the whole team were. Her medical needs were well met and her emotional well-being was clear to see. She was happy and that was enough for me.
Every visit, without fail, was a joy, even if she was having a bad day. All the staff, irrespective of position were so welcoming. It was like being a part of a big family and I felt cared about and for by all.
If I ever need to go into a nursing home I would want to live in this one without a shadow of a doubt. Thank you to all the staff for making her so happy and for feeling that Well Springs was her home. She loved you all, as do I.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for this lovely review. Your wife was such a wonderful person and we were lucky to be able to make Well Springs her home at the time she needed us. You have been part of the extended Well Springs family from day one and I'm looking forward to you joining us at our summer fayre so that we can see your little chihuahua again. She is sorely missed too! Thank you once again for your kind words. These will be shared with all our staff who loved caring for your beautiful wife.


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Review from David R (Son of Resident) published on 25 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first look around, we were impressed with the cleanliness and obvious care taken of the residents, and this continued throughout Mum's stay. Mum was a resident for three months prior to her passing away, and the care she received was excellent. Well Springs is a lovely nursing home in pleasant
surroundings, run by a great team of management and staff. Many thanks to you all from all the family.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for your review. It truly means a lot to have such positive words said, and these will be shared with the whole team. Your mum fit in really well at Well Springs, and it was a pleasure to look after her during her short stay. We miss her dearly already. Thank you once again.


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Review from Paul S (Son of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend Well Springs Nursing Home highly enough. The care Dad receives is second to none and gives such peace of mind with us living a distance away.
The staff are always helpful and friendly. Communication is excellent. Everyone from the office to the nursing staff provides regular updates.
The Director also provides regular online meetings with families which are much appreciated. All are happy to answer any queries we have. They accommodate us well by providing video calls which allow us to keep in touch on a regular basis.
Well Springs is an independent family-run nursing home and this certainly comes across as a happy family.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for your lovely review. Having been able to look after both your mum and dad has been a privilege for us. Whilst it is just your dad that we now care for, we always ensure he has the wonderful picture of your mum by his side each day. He is such a positive, kind gentleman and we are so lucky to have him call Well Springs his home. We will continue to do our best to ensure he continues to feel safe, happy and most importantly, loved. As always, we will share this with all our staff who make this possible. Thanks again.


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Review from Robin H (Husband of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints about the care that my wife is receiving. I would describe it as exemplary. The staff are very caring and the management foster that attitude. It certainly deserves to be in the top 20 care homes in Yorkshire and the Humber and the outstanding rating for caring.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thanks for your lovely comments. Only yesterday I was chatting with your wife about her reggae music that was playing when I saw her in her room. We are so lucky to look after such a wonderful woman and we know she is very happy here. I will ensure your feedback is shared with the whole team. Thanks again!


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Review from J F (Daughter-in-law of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Well Springs for about three years and was obviously there during the Covid restrictions. During this time, I have always found the home and the staff extremely professional and caring. Communication is great and my mother-in-law always seems very well cared for, clean and
well-fed! The recent refurbishment and extension have given Well Springs a fresh, modern facelift and created a very welcoming environment.

Reply from Ben Redhead, Managing Director at Well Springs Nursing Home

Thank you for your review. Only today have I been sitting chatting with your loved one talking about her very real-life-looking cat that she was cuddled up to. She truly is besotted with it and was out enjoying the sunshine on our terrace. Thank you for all your kind words, especially over the last 3 years, they do mean a lot and will be shared with all of our staff as usual.


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Rooms

Value for Money

Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Well Springs Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Well Springs Nursing Home is calculated as follows: ( (136 Excellents x 5) + (6 Goods x 4) ) ÷ 142 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.952 Points relating to the number of positive Reviews for Well Springs Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 12 Positive Reviews ÷ 12.6 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2018

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (3)

Ben

Ben Redhead

Job Title: Managing Director

Joined: 2015

Hello! I am the Co-Owner and Managing Director here at Well Springs. We are a stand-alone family-run care home and it has been in our family’s ownership since 2006.


I joined the business in 2015 to work alongside my father, not before performing many roles in the home in my first year. This shaped my understanding of what it takes to work in care and many staff I worked with then are still here today. During my time in the business, I have been able to learn what it takes to offer truly Outstanding care and I will always strive to reach the high standards we set ourselves.


In my role, I meet all prospective families to show them the home and introduce them to the fabulous staff we have working here. Our staff are by far our biggest asset, and we work tirelessly to support them so that they can do the job to the best of their abilities. We have lots of “salt of the earth” people who have spent decades working here and embody our values every day.


Sue

Sue Walsh

Job Title: Registered Manager

Joined: 2004

I have been the Registered Manager at Well Springs since May 2018 however; I have been with the business since 2004 in other administrative roles. Before joining the business, I had an accounting background which has helped in my role, and I have built an extensive knowledge of the care sector in my time working at the home.


I have built an extensive knowledge of the care sector in my time working at the home.


I have implemented many changes in legislation and care requirements over the years and take pride in trying to achieve the best outcomes for our residents. We have a fantastic team, without which it would be impossible to achieve the high level of care that we all take pride in.


Our reviews are a testament to the dedication and hard work that the whole team puts in. We strive to achieve outstanding results and a high standard of care.


My role involves leading the team, quality control and overseeing all aspects of the daily running of the home. It is a varied and very busy role, but I am dedicated and passionate about working in the sector.


Joe

Joe Poblacion

Job Title: Clinical Manager

Joined: 2004

Hi, I’m Joe and I have been at Well Springs for nearly two decades as a member of the nursing team.


As Clinical Lead my role is to support the Registered Manager and the nursing team to achieve the best outcomes for the residents who live in our home.


I am a big believer that a nurse is not what you do but who you are. I am a nurse and love caring for those who are in need. My desire to deliver great care is a big reason I have enjoyed being part of the Well Springs family for so long, alongside many other staff who have worked here just as long as I have.


Frequently Asked Questions about Well Springs Nursing Home

What types of Care is Well Springs Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Well Springs Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Well Springs Nursing Home have?

There are 53 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Well Springs Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Well Springs Nursing Home to the centre of Bradford?

2.2 mile(s) as the crow flies, distance by road may be significantly further.