We take some residents without top up fees please ring Linda the manager for details
Protected meal times for residents, please ring if needs to be visited during these times
Bingley Wingfield has a Review Score of 9.4 (9.415) out of 10, based on 10 reviews in the last 2 years. Over all time Bingley Wingfield has 26 reviews.
Review from C W (Niece of Resident) published on 15 January 2025
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Reply from Linda Oram, Manager at Bingley Wingfield
Thank you so much for your lovely review, I will let the staff know your comments.
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Review from N D (Son of Resident) published on 9 January 2025
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Reply from Linda Oram, Manager at Bingley Wingfield
Thank you so much for this review, I will send this to the staff at the home. Kind regards.
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Review from Margaret (Wife of Resident) published on 16 December 2024
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Review from J H (Daughter of Resident) published on 16 December 2024
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Review from Julie F (Daughter of Resident) published on 10 December 2024
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Reply from Linda Oram, Manager at Bingley Wingfield
Thank you so much for this review, we strive to ensure all residents enjoy their time here and the staff, as you rightly say, we are happy which echoes the care we do.
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Review from Wendy S (Wife of Resident) published on 24 June 2024
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Reply from Linda Oram, Manager at Bingley Wingfield
Thank you, Wendy, for your positive comments regarding our home and team. It is our pleasure to care for your husband here when he comes on respite. We are so proud of our team, enriching the lives of our residents.
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Review from Aadrian G (Friend of Resident) published on 21 February 2024
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Reply from Linda Oram, Manager at Bingley Wingfield
Thank you for your comments, we do have wonderful activities at Wingfield led by an inspiring team. I'm pleased your friend enjoyed the Christmas festivities.
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Review from A S (Daughter of Resident) published on 18 October 2023
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Review from Sally P (Daughter of Resident) published on 21 July 2023
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Review from Regina P (Wife of Resident) published on 18 July 2023
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Review from Ann M (Daughter of Resident) published on 17 February 2022
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Reply from kim suttle, Manager at Bingley Wingfield
Thank you for your lovely review we really appreciate you taking the time to do this. It is important we get feedback and it is always nice when this is positive. We are always working hard to improve what we do and endorsement like this helps us remain focused on this.
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Review from N R (Son of Resident) published on 1 October 2021
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Reply from kim suttle, Manager at Bingley Wingfield
We are grateful for this feedback and for taking the time to give it. We work hard to deliver good quality care and the team are always encouraged when our efforts are acknowledged. Many Thanks
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Review from A T (Wife of Resident) published on 31 August 2021
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Reply from kim suttle, Manager at Bingley Wingfield
We thank you for this feedback and the very positive comments made. We have been working hard to improve on lots of aspects of our care and this has included communication with families and friends and their experiences when visiting as well as the care we provide to their loved ones. We will continue to strive to improve and respond to the feedback we are getting from residents, families and friends.
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Review from A G (Resident) published on 31 August 2021
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Reply from kim suttle, Manager at Bingley Wingfield
We are grateful for this lovely feedback and are encouraged by the positive experience this person has had during an extended respite stay. It is important we make all our guests feel welcome and included no matter how long they are here for and for those on respite will always look forward to welcoming them back for a return visit
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Review from S G (Brother of Resident) published on 6 August 2021
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Reply from Kim Suttle, Manager at Bingley Wingfield
Thank you for taking the time to give us this review. We appreciate your comments and will use these to continue our improvements.
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Review from Y D (Niece of Resident) published on 2 August 2021
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Reply from kim suttle, Manager at Bingley Wingfield
We regret any delay but have a planned programme of visits and it is important that visitors follow this to improve the efficiency of response. In addition, whilst we apologise for any delay in answering the door we would politely remind visitors that our primary concern is the safety and well being of our residents and there may be times when this takes precedent.
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Review from Janette S (Daughter of Resident) published on 13 July 2021
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Reply from Michael Reynolds, Director at Bingley Wingfield
I would like to take the opportunity to thank Janette for this review and for taking the time to discuss in more detail recently. It was acknowledged that some of these issues were historical and we will be striving to address all concerns and provide a more responsive service in future. All feedback is important and we take this seriously as it allows us to reflect and review how we work and how this is portrayed to others. We will be working hard to improve and look forward to this being reflected in future reviews.
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Review from Anthony E (Husband of Resident) published on 13 July 2021
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Reply from Michael Reynolds, Director at Bingley Wingfield
We appreciate this feedback as it has allowed us to discuss with the family in more detail. It transpired that much of this was historical and we look forward to being able to work with all our residents and relatives going forward to improve our service. We have made a number of changes within service that will enable us to be more proactive and responsive and look forward to these positive moves being reflected in future reviews.
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Review from M J (Son of Resident) published on 30 June 2021
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Reply from kim suttle, Manager at Bingley Wingfield
We thank you for your response and welcome all feedback as this helps us to review our process and procedures and improve the quality of what we are doing. We are currently undertaking a comprehensive review of the service and making lots of improvements - many of which are driven from our residents and visitors feedback.
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Review from J J (Resident) published on 29 June 2021
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Reply from kim suttle, Manager at Bingley Wingfield
We thank you for your feedback and are pleased to see that the new activities provision which has included resident engagement to ascertain how they would like to see this developed has improved this provision and made residents feel more fulfilled. We are working towards a much more inclusive service with more resident engagement and involvement so that we can respect their wishes and choices.
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The Review Score of 9.4 (9.415) out of 10 for Bingley Wingfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.415 for Bingley Wingfield is calculated as follows: ( (56 Excellents x 5) + (55 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 118 Ratings = 4.415
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bingley Wingfield is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Jul 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Apr 2025
Nursing or residential, private funded or NHS funded. LA funded taken some without top up fees, please ring to check
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