Our weekly fee is is all inclusive and includes , hairdressing, chiropodist, nails and newspapers. (procurred by the home.
We do not accept respite care for less than 4 weeks
Please call the home to arrange a visit either via zoom or in person
Car park on-site
Holly Bank Care Home has a Review Score of 9.8 (9.773) out of 10, based on 11 reviews in the last 2 years. Over all time Holly Bank Care Home has 31 reviews.
Review from Margaret B (Niece of Resident) published on 21 December 2022
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Reply from Daniel Beaumont, Owner/manager at Holly Bank Care Home
Thank you for your review, the home has recently employed our own activity coordinator so hopefully, we will improve within this area.
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Review from B H (Son of Resident) published on 21 December 2022
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Review from Sharon R (Wife of Resident) published on 23 June 2022
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Review from Margaret B (Daughter of Resident) published on 22 June 2022
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Review from Jill U (Daughter of Resident) published on 7 August 2021
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Review from Paula M (Relative of Resident) published on 6 August 2021
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Review from Karen S (Daughter of Resident) published on 6 August 2021
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Review from Lauren C (Granddaughter of Resident) published on 6 August 2021
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Review from Gill R (Daughter of Resident) published on 1 February 2021
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Review from Val J (Daughter of Resident) published on 18 January 2021
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Review from Russell W (Son of Resident) published on 12 January 2021
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The Review Score of 9.8 (9.773) out of 10 for Holly Bank Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.773 for Holly Bank Care Home is calculated as follows: ( (101 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.773
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holly Bank Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Nov 2022
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Job Title: Nomindated Individual and Owner
Joined: 2018
Daniel has achieved his NVQ 2,3,4,5 and a level 5 diploma in Health and Social Care. He has over 22 years of experience in the Health Care sector with 21 years as a CQC Registered Manager, with a Good rating in his previous post. Current inspection rating of Good at Holly Bank.
Job Title: Registered Manager
Joined: 2012
Natalie has achieved her NVQ 2,3,4 and a level 5 Diploma in Health and Social Care and is currently completing an NVQ 7.
She has worked at Holly Bank for over 10 years, she has worked her way through care assistant, senior assistant, and up to Deputy Manager. and now Registered Manager, Natalie is also our medication champion.