Millreed Lodge

373 Rochdale Road, Walsden, Todmorden OL14 6RH
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9.9 23 Reviews
  • Millreed Lodge, Todmorden
Millreed Lodge works to meet a philosophy of 'care with respect'. The home can accommodate up to 33 residents in single occupancy rooms and can also provide shared rooms if required.

The staff are trained in providing specialist residential care for people aged 60 and above.

The home has a warm and friendly atmosphere which is is felt as soon as you enter the building.

Millreed Lodge has an excellent record for maintaining high standards of service. Residents' needs are regularly evaluated, ensuring that all aspects of their care are met using a person-centred, holistic approach. Care is individually tailored to each resident's needs and preferences.

The team always strive to update their knowledge, skills and environment.

The home is rated as Good by the Care Quality Commission (January 2023).

The home has good links with external Health and Social Care and NHS providers, plus excellent feedback from local authority, visiting professionals, family, friends and people who use the service.

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Care Provided by Millreed Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Nichola Gardner (Registered Manager)
  • Admission Criteria
    • NHS , Local Authority and private referrals
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Millreed Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,171 – £1,171
    • Self-Funded Residential Dementia Care £1,171 – £1,171
    • RESPITE Self-Funded Residential Care £1,171 – £1,171
    • RESPITE Self-Funded Residential Dementia Care £1,171 – £1,171

  • Daily respite private fee's are variable depending on need of the individual ranging from £150- £170 per day
  • (these prices are only a guideline, please contact Millreed Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Millreed Lodge encourages families and friends to visit throughout the day although the home does adopt a protected mealtime policy where they request that visits are avoided where possible, this is to protect the privacy and dignity of the residents during their meals.

    Breakfast 08:00am- 10:30am
    Lunch - 12:00pm- 13:30pm
    Tea - 16:00pm-17:30pm


    In the event of an outbreak (COVID, flu, Norovirus, etc) the home will follow infection control policies, procedures and guidance and will inform relevant people in the event of an outbreak. In the event of an outbreak, the home will be closed to visitors temporarily until further notice. If any visitors are experiencing any ill symptoms, the home urge you not to visit until you are 48 hours clear.


    Please do not hesitate to call the manager for updates in regards to any visiting arrangements.


  • Parking

  • Car parking on site


Millreed Lodge Reviews (23)

Total of 23, showing 1-20
9.9

Millreed Lodge has a Review Score of 9.9 (9.871) out of 10, based on 15 reviews in the last 2 years. Over all time Millreed Lodge has 23 reviews.

Overall Experience

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Review from K L (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and service to my dad. They are all very caring and make sure dad is well cared for.
Thank you all.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your kind words and positive comment its a pleasure to care for your dad


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Review from M H (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Millreed Lodge provides a homely, caring, warm environment. My mother is treated as an individual, with dignity and compassion.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your kind words and positive comment .


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Review from P B (Husband of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good in all aspects.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your positive comment we hope you continue to enjoy your visits


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Review from M H (Daughter-in-law of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Millreed Lodge is a warm and welcoming care home. My Mother in law is very happy there. When we visit the staff are always chatty and we feel like its a home from home atmosphere. There is always things to look forward to. They organise events for the residents to look forward to and join in. So
a BIG THANK YOU to all the staff.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thankyou for your kind words and positive review . we hope you continue to enjoy your visits to millreed lodge .


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Review from J F (Daughter of Resident) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Millreed Lodge just before Christmas. She has settled well due to the kindness and attentiveness of staff. Nothing has been too much trouble. Mum received a warm welcome as do we and other friends and family when we visit. It helps us to accept the decision for Mum to move out of
the family home knowing she is safe, comfortable and well cared for.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your positive review and kind words. It's such a pleasure to care for your mother as it is with all our residents.


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Review from Silvia D (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam could not have had a better home. I visited most days at different times, never saw or heard anything which concerned me about the care for Mam or any other resident. Demanding residents treated calmly and patiently. All residents treated with care and kindness. The building has its challenges as
it is a conversion but outweighed by the standard of care. I always felt at home visiting and enjoyed being there. Over the 9 months Mam lived here there was barely any change in staff, which suggests a well-run business and good staff relations. Lots of effort went into events like Bonfire night and Christmas, again staff deserve praise for this. Finally, one huge relief for me was that there was no smell of disinfectant etc. This was one of my worst fears about residential houses.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you so much for your positive review and kind words, it was such a pleasure to care for your mum, she will be missed by all.


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Review from Sue S (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of our family, I would to thank all the staff at Millreed Lodge for their kindness and compassion during my Mum's stay there (and sadly her passing). Her room was cosy and spotlessly clean. Her face lit up when she saw staff members and she called them her best friends. It was comforting to
know she was being looked after by a wonderful team of carers.
Sadly Mum passed away a week ago. We will be eternally grateful that she was surrounded by such a wonderful caring team on her passing. It was reassuring to know she passed with dignity, love and kindness.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your lovely review, your mum will be missed by all the staff at Millreed Lodge, it was such a pleasure to care for her.


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Review from G S (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to the lovely staff at Millreed Lodge Care Home, Walsden for looking after our mum so well. Thanks to all the residents for welcoming Mum to their home.
We had a lovely family party for Mum's 95th Birthday in a cosy private room the staff decorated for us.
We have been supported throughout
Mum's short stay with them.
Our brother managed to secure a placement much nearer to Mum's and our homes.
We are sad we have had to do it this way but we will be able to see Mum more than once a week now.
Thank you to all the staff at Millreed, you looked after our mum and us very well, it's much appreciated.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your review and your kind positive words, it was a pleasure to look after your mother. We hope to see you all again soon from all the staff at Millreed Lodge.


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Review from James k (Nephew of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with excellent staff. My aunt has been looked after extemely well over her 4 years at Millreed. The rooms are pleasant and clean, food lovely and care staff very professional. Location is very pretty.

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Review from Sheridan B (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Millreed Lodge for just under two years. The care and attention they give to their residents is second to none. My mum passed away recently and the genuine care and person-centred care was above and beyond in her last days and hours. The personal touches and as a family we appreciate all
they did to care for our mum. Thank you all so much.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for your heartwarming positive feedback, it was a pleasure to have cared for your mum and she will be greatly missed by all at Millreed Lodge.


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Review from Mavis T (Sister of Resident) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my sister yesterday. She celebrated her 90th birthday last week. We were unable to come, I know she had a lovely time with family and friends and the staff made it special. As we live in Macclesfield I don’t get to visit very often however when we went yesterday we were provided with coffee,
tea and biscuits which was very appreciated. The staff always seem very nice friendly and welcoming. We left knowing my sister is very happy there.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for sharing your kind words and positive reveiw in regard to your visit. We look forward to you visiting again soon.


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Review from Graham L (Son of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. We are made to feel very welcome, and we feel Mum is in a very good place.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for sharing your experience of your visit and your positive, kind words. It's always heartwarming to hear that we have made a positive impact on families and friends during your visits.


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Review from Glenda S (Friend of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience when going to visit my friend has always been very good. Very friendly care staff; they care for the residents in my eye, very caring to them and are always there to see to their needs. I'm very happy about my friend being in there. I know she is being looked after with care that she should
have and is safe there.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you for sharing your experience of your visit. It's always heartwarming to hear that we have made a positive impact on families and friends during your visit. We look forward to future visits.


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Review from Stephen F (Son of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I experienced all the staff at Millreed Lodge.
Professional, warm and very caring. They were patient and supportive.

Reply from Nichola Smith, Home Manager at Millreed Lodge

Thank you so much for sharing your experience of Millreed Lodge. It's always heartwarming to hear that we have made a positive impact on the lives of our residents and their families.


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Review from Simon G (Son-in-law of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, this review relates to just a few days stay. However, this care home is very clean and the staff were fantastic. We couldn't have wished for a better place. Very caring, considerate and friendly. Even though this stay was cut short, I genuinely found more care was given to my mother-in-law
in four days than she had received in hospital in six weeks. I would highly recommend this care home.

Reply from Angela Bona, Regional Manager at Millreed Lodge

Thank you so much for taking the time to share your positive experience at Millreed Lodge. We greatly appreciate your kind words and feedback. It's always heartwarming to hear that we have made a positive impact on the lives of our residents and their families.
Please accept my sincere condolences on your loss.


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Review from Matthew B (Grandson of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always so friendly, warm and accommodating. During these tough times, they have always gone over and beyond to ensure my gran is happy and that she is able to see her family. The care she receives comes from a caring and warm place. You can see the positive relationships that staff build with
their residents. A massive well done. It's so comforting to know that my gran is happy and well looked after.

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Review from Derek C (Husband of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm afraid my review will be rather sparse, owing to the care home being in lockdown for the majority of my wife's stay and only being relaxed early March, but from what I've seen and dealing I have had with all of the staff has been very pleasant and productive.
I feel very relaxed and content to
know she's being very well cared for, and she seems happy and content in herself.

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Review from Heidi B (Granddaughter of Resident) published on 9 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been able to visit my grandmother after being admitted here in January.
I have it say I can’t fault the place!
From the friendly admin who always greats you on the phone, so welcoming.
The healthcare staff are extremely professional, their enthusiasm is infectious.
My nana absolutely loves
it!
From the singing, bingo and indoor games, nothing is too much trouble for the staff.
They are friendly, fun, caring and always so positive.
They welcomed me to visit with such ease and made the whole process so simple in these covid times.
I feel so assured she is receiving the best care here and can’t recommend this care home enough.
I’m so happy we got a place for her here.

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Review from Heather M (Daughter of Resident) published on 18 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that all the staff who have been looking after my Dad since August 2018 have been lovely and attentive to him. The care home has a wonderful atmosphere even though it is one of the smaller homes in the area. This just means it is more focused on the residents. They have been through
a bit of an upheaval whilst Dad has been there with some management changes, and the loss of the nursing staff, however, standards have been kept, and he has been well looked after.
This last week when my Dad passed away; all the staff were super attentive and very compassionate, having always treated him with the utmost dignity, they excelled themselves on Wednesday during his final hours.
Utmost gratitude to all at Millreed for all the loving care and attention they have lavished upon my Dad in his final months.
It is truly appreciated and you will always be in my heart.

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Review from Laurence B (Son of Resident) published on 21 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Millreed Lodge for about 2 years now, I used to be an adult general nurse, my wife is a practising General Medical Practitioner (GP) in the local area.
I consider myself fortunate that mum is only 4 miles from where we live, I consider both mum and I doubly fortunate that she is
being looked after by the kind staff at Millreed Lodge, who have been attentive, unfailingly friendly and accommodating, but most of all showing respect and care for my mother who has vascular dementia.
Millreed Lodge is a place you can call home, it is cosy, homely, and the right size not to be overwhelming, the food is excellent for my mum who is celiac and they have catered very well for her strict gluten-free diet.
The staff always greet visitors with a smile, they communicate any changes to her care and when I phone they are aware of how mum is fairing on any given day. I would not hesitate to recommend Millreed Lodge.

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Current Review Score: 9.9 (9.871)

Overview of Review Score

The Review Score of 9.9 (9.871) out of 10 for Millreed Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.871 for Millreed Lodge is calculated as follows: ( (156 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.871

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Millreed Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 21 Feb 2025

residential care


Awards / Recognitions (0)

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Meet the Team (1)

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Nichola Gardner

Job Title: Registered Manager

Joined: 2019

I have been the Registered Manager at Millreed for 5 years and worked within the Sagecare company for 12 years.


I have many years experience in the care giving role. I thoroughly enjoy my job role. My qualifications are up to and including Level 7 in Leadership and Management, with numerous Health & Social Care qualifications and training. I am also a Mental Health First aider .


My ethos is to have an open door policy where my team, family members and the residents can come and speak to me openly and freely. I have a brilliant supporting team here at Millreed, I nurture and promote my staff to excel in their roles and professionally grow.


We adapt to each residents needs individually, supporting their everyday health and well being needs. Here at Millreed we thrive to provide a very friendly and homely environment , be inclusive of needs, wants and wishes.


Frequently Asked Questions about Millreed Lodge

What types of Care is Millreed Lodge registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Millreed Lodge provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Millreed Lodge have?

There are 33 Single Rooms.

What are the Facilities & Services at Millreed Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Millreed Lodge to the centre of Todmorden?

1.1 mile(s) as the crow flies, distance by road may be significantly further.