Daily respite private fee's are variable depending on need of the individual ranging from £150- £170 per day
Millreed Lodge encourages families and friends to visit throughout the day although the home does adopt a protected mealtime policy where they request that visits are avoided where possible, this is to protect the privacy and dignity of the residents during their meals.
Breakfast 08:00am- 10:30am
Lunch - 12:00pm- 13:30pm
Tea - 16:00pm-17:30pm
In the event of an outbreak (COVID, flu, Norovirus, etc) the home will follow infection control policies, procedures and guidance and will inform relevant people in the event of an outbreak. In the event of an outbreak, the home will be closed to visitors temporarily until further notice. If any visitors are experiencing any ill symptoms, the home urge you not to visit until you are 48 hours clear.
Please do not hesitate to call the manager for updates in regards to any visiting arrangements.
Car parking on site
Millreed Lodge has a Review Score of 9.9 (9.871) out of 10, based on 15 reviews in the last 2 years. Over all time Millreed Lodge has 23 reviews.
Review from I H (Friend of Resident) published on 7 February 2020
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from J F (Friend of Resident) published on 22 January 2020
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam D (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 9.9 (9.871) out of 10 for Millreed Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.871 for Millreed Lodge is calculated as follows: ( (156 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.871
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Millreed Lodge is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Mar 2020
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 3 hours ago
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Job Title: Registered Manager
Joined: 2019
I have been the Registered Manager at Millreed for 5 years and worked within the Sagecare company for 12 years.
I have many years experience in the care giving role. I thoroughly enjoy my job role. My qualifications are up to and including Level 7 in Leadership and Management, with numerous Health & Social Care qualifications and training. I am also a Mental Health First aider .
My ethos is to have an open door policy where my team, family members and the residents can come and speak to me openly and freely. I have a brilliant supporting team here at Millreed, I nurture and promote my staff to excel in their roles and professionally grow.
We adapt to each residents needs individually, supporting their everyday health and well being needs. Here at Millreed we thrive to provide a very friendly and homely environment , be inclusive of needs, wants and wishes.