Eden Court Care Home

200 Pellon Lane, Halifax HX1 5RD
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9.5 52 Reviews
  • Eden Court Care Home, Halifax
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Care Provided by Eden Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Radiance Care Ltd
  • Person in charge
  • Yousuf Kutty (Home Manager)
  • Admission Criteria
    • Local authority, NHS, Private, ICB, It is not operational policy to accept unplanned (or “emergency”) admissions to the Home. All enquiries for admission are coordinated by the Manager – who will undertake a preadmission assessment prior to any person being admitted to Eden court Care home. The purpose of the preadmission assessment is to assess a person’s care needs and establish whether the Home can provide the level of care and support necessary to meet the person’s needs.
    • Ages 18+
  • Room Information
    • Single Rooms (100)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (100)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Eden Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £950
    • Self-Funded Nursing Care from £1,150
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Nursing Care from £1,100
    • RESPITE Self-Funded Nursing Dementia Care from £1,250

  • Please speak to the manager decisions will be made after the preassessment is being completed. All information about the fees structure will be discussed directly with the manager.
  • (these prices are only a guideline, please contact Eden Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcomed at all times during the office hours.
    Resident's families can visit them at any time, however the home have a protected meal time policy in place, If visitors would like to be with their family member during meal times, please inform the office so the home can make necessary requirements.


  • Parking

  • Parking facility available on site, CCTV in Place - Park at owners risk


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Eden Court Care Home Reviews (52)

Total of 52, showing 41-52
9.5

Eden Court Care Home has a Review Score of 9.5 (9.529) out of 10, based on 20 reviews in the last 2 years. Over all time Eden Court Care Home has 52 reviews.

Overall Experience

  • 30
  • 20
  • 1
  • 0
  • 1

Date Published

52
6
12
20
32

Review from Geoffrey T (Husband of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been resident at Pellon Care Centre for over 2 years. I visit her on a regular basis and find her care to be of an excellent standard.
If I have had any problems, I have been able to approach the care staff (or senior management), at any time, and the problem has been looked into and sorted
out immediately.
I have had several meals with my wife at the care home and found the food served to be of a good standard.

Reply from Ronnie Cavanagh, Marketing at Eden Court Care Home

Thank you, Geoffrey, for letting us know how we are doing at Pellon Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from R T (Son-in-law of Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Though the premises were clean and tidy, the staff were not good at relaying information to myself and other members of the resident's family. There were exceptions to this, but often, if asked a question by me, the staff member whom I asked would tell me I needed to speak to someone else. It seemed
that information was not being relayed well between staff at Bracken Bed, especially between the staff employed by 4 Seasons and the NHS staff.

Reply from Ronnie Cavanagh, Marketing at Eden Court Care Home

Thank you for your feedback. We appreciate you taking the time to share your views. All of the staff are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and I would welcome an opportunity to discuss this further with you. Please reach out to us at the home to arrange a meeting. Thank you once again.


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Review from J N (Daughter of Resident) published on 13 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you so very much for the compassion and care with which all of you looked after my Mum for the time she was with you. All the staff were unfailingly friendly, helpful and informative at all time and superb professionals, often in difficult circumstances.

Reply from Ronnie Cavanagh, Marketing at Eden Court Care Home

Thank you so much for your feedback about Pellon Care Centre. We are so pleased you felt your mum received great care and hope that her time at Pellon Care Centre did see some friendships flourish, especially with the care team.


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Review from Louise B (Daughter of Resident) published on 23 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of poor CQC reviews, I was initially concerned when my father was sent to Brackenbed Intermediate Care Home following a long stay in the hospital.
His care was excellent. The nurses, therapists healthcare assistants and domestic staff were caring and professional, always positive.
I can’t
thank them enough.

Reply from Ronnie Cavanagh, Marketing at Eden Court Care Home

Thank you, Louise, for your comments about your recent experience at Pellon Care Centre. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Dawn P (Daughter of Resident) published on 7 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Marvellous activities for this month for both the residents, their family and extended visitors. Well done all the staff for your enthusiasm and joining in, even when you were off duty, you came to support and entertain on all the occasions. My mum really enjoyed herself as did the other residents and
this was plain to see. Much appreciated.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Eden Court Care Home

Thank you, Dawn, for your wonderful feedback following your recent experience of Pellon Care Centre. We appreciate you taking the time to let us know how we are doing and we are pleased to hear your experience has been so positive. Your praise and kind comments about our home and our team really means a lot to us. Thank you once again. Have a fantastic day.


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Review from Diane O (Wife of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my husband had to go into a care home, I had to look at care homes for him. They were so depressing. Then, by chance, I was driving up Pellon Lane and saw Four Seasons. I went to look around, thinking it would be another depressing place.. but no, not at all.


Pellon Manor is brilliant and really

welcoming. A home from home. My husband has been in Pellon Manor for over 6 years and I wouldn't put him anywhere else. I go to see my husband every day except for weekends. I see what goes on in the care home and they are such lovely people and the residents are truly well looked after. Even for me it's like going from my home to my other home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Eden Court Care Home

Thank you, Diane, for sharing your experience of Pellon Care Centre. We really do appreciate your praise and kind words about the home and the team here. It really means a lot to us and motivates us to do even more. Our number one priority is the care and wellbeing of every resident and to provide each resident with a home that is "home". We are happy to hear you share this feeling! Thank you once again for such a lovely review and we look forward to seeing you again soon. Have a fantastic day.


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Review from Sheila S (Wife of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only good things to say about the home. It is run like a home, not a business. It is a happy, loving environment where the residents are looked after in a kind and sympathetic way.


Nothing has been too much trouble, sorting our medication, appointments etc. Myself and my family have always

been made welcome, whatever time of day we visited. We are highly satisfied and would not like to place him anywhere else. The main thing being my husband is very happy there.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Eden Court Care Home

Thank you, Sheila, for your comments about your recent experience at Pellon Care Centre.


Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience has been so positive.


All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Terence M (Husband of Resident) published on 22 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife as been at Pellon Manor Care Home for only a short while but the difference I have seen in her is heart warming.
On arrival from a previous care home, my wife could hardly walk and was quite aggressive. She is now quite settled and walking about thanks to the care and attention shown by the
staff.

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Review from Patricia D (Daughter of Resident) published on 1 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been in Birkshall Mews 2 weeks. In this short time I have found the staff very caring. Everyone is helpful and cheerful.


Two days before mum was due to arrive I took up and left some personal possessions. On the day mum arrived, the staff had put the pictures/shelves/ornaments on

the walls. Mum's room looked lovely and homely.

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Review from Paul M (Son of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and loving. The home is clean and regularly decorated in a homely and stimulating way. I have been very pleased with the care my mother has received over the past 7 years.

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Review from Paul M (Son of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff.
Warm.
Lots of activities.
Clean.
Friendly.

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Review from R L (Sister of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the home and care my sister receives at the above care home. Everyone is helpful and cheerful.

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Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Eden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.579 for Eden Court Care Home is calculated as follows: ( (174 Excellents x 5) + (32 Goods x 4) + (10 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 228 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.95 Points relating to the number of positive Reviews for Eden Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20. 19 Positive Reviews ÷ 20 = 0.95

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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