Abbey Care Village

90 Abbey Road, Fartown, Huddersfield HD2 1BB
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9.8 25 Reviews
  • Abbey Care Village, Huddersfield
Located in a residential area of Fartown in Huddersfield, Abbey Place Care Home & Dementia Village delivers high quality residential care for adults over the age of 60.

The home has 78 bedrooms in total, all with en suite facilities and modern but homely décor. Across the home you'll find spacious living areas, an on-site hair salon and a coffee shop where residents socialise with others living in the home or enjoy welcome visits with their loved ones. There is also a large dining space where residents enjoy varied and delicious meals all prepared by the in-house kitchen team.

The team at Abbey Place Care Home & Dementia Village focus on developing a sense of community across the home, ensuring residents feel involved in daily life and have a range of things to look forward to, including trips out, activities, and in house entertainment.

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Care Provided by Abbey Care Village

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 78 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sophie Creighton (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at anytime, although please if possible try and avoid meal times unless your coming to have a meal with your loved one.


  • Parking

  • Private car park for the use of visitors and staff


Abbey Care Village Reviews (25)

Total of 25, showing 1-20
9.8

Abbey Care Village has a Review Score of 9.8 (9.813) out of 10, based on 21 reviews in the last 2 years. Over all time Abbey Care Village has 25 reviews.

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Review from L M (Niece of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our auntie has been here for years. The staff are always kind, friendly and helpful. They treat everyone with dignity. Management are always on hand. A lovely home, thank you.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review, this will be passed onto the team.


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Review from L B (Friend of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been here now for a few weeks and the care and compassion for my dear friend is wonderful. Cleanliness is to a high standard with such a warm and friendly environment. Thank you so much for all you are doing not just for my friend but for all of your residents.

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Review from T M (Brother of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Abbey Care Village for a few weeks. The care and cleanliness of the home is second to none. They are brilliant. He is calmer and happier and gets on very well with the other residents. Such lovely and caring staff.

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Review from Y W (Daughter-in-law of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been residing at Abbey Care Village for several weeks. There is a lovely and friendly atmosphere from the moment you walk through the door. The activities provided are amazing and the cleanliness is 5-star.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you so much for your kind review this will be passed onto the staff team.


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Review from S E (Niece of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been at Abbey Care Village for just over a year now. The home has a warm and welcoming environment. Not only does the home care for their residents but they genuinely care for the families of the residents as well. I could not recommend Abbey Care enough. I am so thankful for them.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you so much for your kind review this will be passed onto the staff team.


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Review from Louise P (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my father from another care home and I will say it has been the best decision. We wish we'd moved him here a lot earlier. The level of care is above and beyond what we could have hoped for. Thank you.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed on to the team.


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Review from Joanne B (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

If I could give the home 0 then I would. My father went in for urgent respite care with a view to longer care as my mum was struggling to care at home. Every time I visited Dad he was sat in the lounge with other residents facing a wall rather than a TV despite the fact I repeatedly told staff he would
be happier in his room listening to music. There was no stimulation or engagement offered at all. Care records showed the activities coordinator visited residents once in 10 days to give them sweets. Some of the staff were rude and unpleasant. He was dirty every time I visited with faeces on his hands and clothes. Staff said they couldn't clean him due to aggression. Care records did not once record staff going back and trying again when Dad got agitated by strangers trying to wash him in an unfamiliar environment. There were no de-escalation techniques or basic dementia communication. The home manager said she didn't know about my dad's 'behaviours' but my dad does not behave the way he did in that home when in the community. He was like a caged animal, unstimulated, ignored, and showed no care. They also put 'DNACPR' next to Dad's name when not discussed with me. He is 75.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your review and we are sorry to hear that you were dissatisfied with the care provided. Having looked into this case it appears that the home was provided false information in the pre admission assessment and that the home is not a suitable setting for a resident with such challenging behaviours, had we been provided with the full information it is not an admission we would have allowed. To address some of the areas you have raised the home has a full activity program and full time activities coordinator evidence of the activities taken place can be seen on our website or social media pages. In respect of the DNACPR this is inaccurate and records do not reflect that. Finally staff receive full training on dementia and de escalation techniques.


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Review from H F (Daughter of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so lovely and caring. There is always a warm greeting from the lady on reception, the management team and all the carers, Activities are great. My mum loves it there and I couldn't imagine anywhere better for her.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words we will pass your feedback on to the team.


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Review from Anita W (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Abbey Place enough!
Since my 94-year-old Mum came to stay I have noticed a marked improvement in her health and welfare.
She has settled well and I am relieved that she is well looked after.
Staff, including cleaners etc, are all fantastic!

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed onto the team.


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Review from S J (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with my mum's care at Abbey Care Village. Any question I have staff are always able to answer and are happy to help with any queries I have. I also love my mum's room.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed on to the team.


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Review from Kevin M (Husband of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family, in general, are absolutely over the moon with the care, attention and professional approach of the staff.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for the kind review; this will be passed on to the staff team.


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Review from S D (Son of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall atmosphere is very good. All the staff are friendly and my father is comfortable and happy. The home is spotlessly clean.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words this will be passed onto the staff team.


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Review from Peter D (Husband of Resident) published on 31 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been a resident at Abbey Care Village for six weeks, and in that time, I have witnessed a wonderful, caring community in which she has flourished.
Initially, here for respite care. I have been so impressed by the whole atmosphere that I have applied for her to become a permanent resident.
The facilities and caring staff have improved her quality of life substantially.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words, this feedback will be passed on to the team.


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Review from E W (Daughter of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent, my dad is so content, the staff are lovely and so efficient.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words these will be shared with the team.


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Review from P J (Wife of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are highly satisfied with Abbey Care Home, particularly since it was taken over. The staff are very efficient and kind and very approachable.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words these will be shared with the team.


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Review from H L (Daughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit. Everybody is always very kind, caring and compassionate. Mum is really happy living here and we can tell she is very well looked after. The staff are very welcoming and easily approachable.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, we will share your feedback with the team.


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Review from A M (Granddaughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very helpful to the resident and family.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, we will share your feedback with the team.


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Review from P M (Son-in-law of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience is good, no problems at all, the staff are very good and the managers are brilliant. Cheers.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind review this will be passed onto the staff team.


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Review from A D (Husband of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Abbey Place Care Home for almost five years. During that time, my wife (who has dementia) and myself have always been treated with kindness and dignity by both management and staff. The care here is excellent and from my observation, all residents are treated with patience. The staff
treat the residents, not letting their dementia issues override the care they receive.

Reply from Andrew Wood, Director at Abbey Care Village

Thank you for your kind words this will be passed onto the team.


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Review from C J (Wife of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always welcoming and helpful, my husband is always clean and happy. Bedroom and hallways are neat and tidy.

Reply from Faye Callan, Care Home Support Team at Abbey Care Village

Thank you for your kind words, your comments will be shard with the team.


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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Abbey Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Abbey Care Village is calculated as follows: ( (238 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 252 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Care Village is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Abbey Care Village

What types of Care is Abbey Care Village registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbey Care Village provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Abbey Care Village have?

There are 78 Single Rooms.

What are the Facilities & Services at Abbey Care Village?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Abbey Care Village to the centre of Huddersfield?

1.2 mile(s) as the crow flies, distance by road may be significantly further.