Aden House Care Home

Long Lane, Clayton West, Huddersfield HD8 9PR
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9.2 18 Reviews
  • Aden House Care Home, Huddersfield
Aden House, is registered for sixty residents, has its own dedicated dementia care unit and employs carers dedicated to a respectful and personalised service.

Located in scenic grounds, residents with mental health complications can benefit from a relaxing lifestyle, with a pleasant rural village nearby and healthy community links.

There's a wide range of daily activities and a varied choice of food menus that support good nutrition.

Care Provided by Aden House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Leonora Jeffers (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Aden House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,252
    • Self-Funded Residential Dementia Care from £1,252
    • RESPITE Self-Funded Residential Care from £1,252
    • RESPITE Self-Funded Residential Dementia Care from £1,252
  • (these prices are only a guideline, please contact Aden House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
9.2

Aden House Care Home has a Review Score of 9.2 (9.228) out of 10, based on 12 reviews in the last 2 years. Over all time Aden House Care Home has 18 reviews.

Overall Experience

  • 11
  • 5
  • 1
  • 0
  • 1

Date Published

18
4
9
12
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Overall Experience  Overall Experience 4.0 out of 5

My stepmother has been here for five years. She thinks of it as home.
Is well looked after by staff. Always clean and tidy. Care home clean. Staff are lovely.

Reply from Kathleen George, Manager at Aden House Care Home

Thank you so much for your lovely words. It is a pleasure to care for and support your loved one at Aden House. I will pass on your lovely words to all the staff team, they will be delighted with your kind words. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

My husband, diagnosed with Alzheimer's in 2018, has been a resident at Aden House Care Home since December 2023. Aden House has a welcoming and friendly atmosphere. All staff are friendly, caring and hardworking. A big thank you to everyone who works at the Home for making what is a difficult time in
our lives, a happy one. If you are looking at care homes, don't hesitate, take time and view Aden House.

Reply from Anna Lee Pickford, Assistant Manager at Aden House Care Home

Thank you so much for your lovely words. It is a pleasure to care for and support your loved one at Aden House. I will pass on your lovely words to all the staff team, they will be delighted with your kind words. Kindest regards.


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Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring.
Good food.
Very pleasant lounge where residents can wander at their leisure.

Reply from Anna Lee Pickford, Assistant Manager at Aden House Care Home

Thank you for your great review of our home. I will share your kind words with the team, they will be delighted with your comments. Wishing kindest regards always.


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Overall Experience  Overall Experience 5.0 out of 5

I was shown around the home by the manager and given a choice of 3 vacant rooms for my husband who could not make the visit as he was sleeping, having advanced cancer. I was impressed by the light airiness of the home, by the staff who all greeted me and were cheerful and the cleanliness. There was
a choice of 3 lounges plus a conservatory and the residents or visitors could go out into the garden to sit on several benches/eating arrangements. Nothing is too much trouble for the staff. I was able to spend more time with my husband than I had at home, as I had to do everything there. I had no support being the sole carer. My husband cooperated better with Aden House staff and I felt from the outset he was in loving hands and in a loving atmosphere. The management and the nurse had a very good grasp of his complex medication regime and this gave me confidence that he would take the medication as prescribed which was not always the case at home.

Reply from Dorota Piechowiak, Manager at Aden House Care Home

Thank you for your great review of our home, we were all deeply moved by your kind words. It is wonderful that you recognise how our staff 'go the extra mile'. We will share your kind words with the team, they will be delighted with your comments. Wishing kindest regards always.


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Overall Experience  Overall Experience 5.0 out of 5

I was reticent about my Mum being placed here but I needn't have worried. I have found the staff to be caring and kind. They have made a great difference to my Mum's life and I cannot begin to say how wonderful I think they all are. That included every member of the team.

Reply from KATHLEEN GEORGE, Home Manager at Aden House Care Home

Thank you for your lovely words. It is a pleasure to care for and support your loved one and all at Aden House. I will pass on your lovely words to all the staff. Kindest regards.


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Overall Experience  Overall Experience 5.0 out of 5

Mum went into Aden House while my sister went on holiday my brothers and sister saw a difference in Mum healthy and happy and feeding correctly.
My brothers and sisters thought it to be better for Mum to stay. Mum agreed.

Reply from Annalee Pickford, Interim Manager at Aden House Care Home

Thank you so much for your kind review. We are happy to hear you feel Mum is well cared for. I will pass on your lovely feedback to all staff who will be delighted to hear your kind words. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

The staff team are lovely, my friend has resided in Aden House for a few months and I visit on Wednesdays to see them. The receptionist is ever so kind and always gives me a cup of tea to enjoy, it reminds me of when I visited him at home we have a good catch up and I enjoy it every time.
It's comforting
to know he's greatly cared for. Thank you.

Reply from Annalee Pickford, Interim Manager at Aden House Care Home

Thank you so much for your kind review. We are happy to hear you feel staff are kind and that your friend is cared for. I will pass on your lovely feedback to all staff who will be delighted to hear your kind words. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after and is always clean. The staff are friendly and happy to discuss matters with you. She has been a resident there for about 5 years now and seems very settled and content in her environment which is important with dementia patients.

Reply from Annalee Pickford, Interim Manager at Aden House Care Home

Thank you so much for your kind review. We are happy to hear you feel Mum is well cared for. I will pass on your lovely feedback to all staff who will be delighted to hear your kind words. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

The new manager of Aden House has moved mountains to improve the home. Changes to environment and cleanliness with in-house cafe and music in the foyer. Improvements to processes, documentation, like daily records are presented without question, such basics making a big difference. Care and consideration
for residents has surpassed any expectation, so far removed from the previous diabolical state, it’s not comparable. If I request anything, it feels like Mum is the only resident, nothing is ever too much, a testament to the dedication given. We feel secure not only Mum's needs are met but Dad's needs too as a daily visitor. They maintain integrity, honesty, professionalism and moreover, the human element of what makes us all.
Above all, I will say it was diabolical, Mum was neglected and I contacted CQC. But now is succeeding, progressing and regaining trust of families.
The word trust is so small but means such a great deal. Distrust is a very hard to change but they have done just that.

Reply from Annalee Pickford, Interim Manager at Aden House Care Home

Thank you so much for your kind review. We are so pleased that you feel things have changed and that you can see we are moving forwards, we are really grateful for all your support and the trust that you have in us. We are happy to hear you feel Mum is well cared for, she is a pleasure to support and it's always lovely to see your dad on his daily visits. I will pass on your lovely feedback to all staff who will be delighted to hear your kind words. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

There was a report on Aden House in the newspaper, stating that the home is unclean and unsafe. This might have been in early 2023 or before but it is definitely not now. I cannot fault Aden House at all. My wife has Alzheimer's and I visit her every day. My carer says she is lucky to be a resident
there.

Reply from Annalee Pickford, Manager at Aden House Care Home

Thank you so much for your kind review. We are so pleased that you feel your wife is cared for and supported here at Aden House and glad you can see the improvements within the home. It is a pleasure to care for her and also a pleasure to see you on your daily visits. I will pass on your lovely feedback to all staff.
Kind regards,
Anna Lee


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Overall Experience  Overall Experience 4.0 out of 5

My husband has been in respite for one week to give me a break. The staff are wonderful, they have all looked after my husband very well, he had wanted to come home a few times and they have diverted him. It's the first time I have put him in a home and I can say it's really lovely in Aden House Care
Home, I will use it again. Everyone has been lovely, when I phone up they are great. I'm so grateful to have somewhere close.

Reply from Annalee Pickford, Home Manager at Aden House Care Home

Thank you so much for your kind review. We are so pleased that you feel your husband was cared for and supported here at Aden House. It was a pleasure to care for him and we hope to see him again soon. We will pass on your lovely feedback to all staff. Kind regards.


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Overall Experience  Overall Experience 1.0 out of 5

All the residents on the dementia unit are dirty, miserable, and covered in cuts, bruises and bandages. Rooms are dirty, empty and cold, the floors and walls are constantly sticky and covered in food, and carers don’t bother cleaning up spills despite the slip hazards. Residents walk around half-naked
or in soiled clothing. Only one carer on the dementia unit bothers to bath/shower them so they smell and end up looking dishevelled 90% of the time. I have never seen a single carer using proper moving and handling techniques to assist the residents. The residents are treated like naughty children. The carers put in no effort to connect with and support the clients. I have a folder with 132 pictures of injuries my relative has sustained during the last 3 months at Aden House care home. This is not how a care home should be run.

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Overall Experience  Overall Experience 5.0 out of 5

This care home helped us at very, very short notice after an emergency at home. Management and staff were brilliant not only with us but with our close friend for the few days they had stayed with Aden House Care Home. I would recommend to anyone looking for a care home.

Reply from Chris White, Manager at Aden House Care Home

Hi Tiffany, thank you for your review and we are so glad we were able to support, please don't hesitate to let us know if you have any future needs. Kind regards,
Chris.


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Overall Experience  Overall Experience 5.0 out of 5

My dad passed away 12 months ago which due to mum having dementia meant I had to put mum into a care home something I promised mum I would never do. But it ended up being the best place for her, never thought I would see her so happy, she loves it and this is down to the wonderful caring staff who are
doing an amazing job looking after her. Knowing she’s happy and being well looked after means everything to me and I can’t thank them enough.

Reply from Chris White, Home Manager at Aden House Care Home

Thank you very much for your wonderful review of our home, it is great to read how happy you are with the care Mum is receiving. We will share your kind words with our staff team who will be delighted by your praise. Take Care and Keep Safe.


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Overall Experience  Overall Experience 3.0 out of 5

My grandma was living here from the beginning of lockdown due to a decline in health and hospital admission. Since admission, my grandma declined further in health and well-being, which subsequently led to further hospital admissions which were worrying during a pandemic. My grandma went in for respite
however that was never achieved and it’s with regret she sadly passed away. Despite government guidance of compassionate visits in end of life care, I was myself denied these, on one occasion I was told that a meal takes priority over this visit. Within a few hours of this, my grandma passed away. Following a complaint, I have had no acknowledgement from the company or home manager. No condolence card or wishes. Would not suggest this home to anyone.

Reply from Lisa Boyd, regional manager at Aden House Care Home

May we firstly extend all of our condolences on the passing of your beloved grandma, I appreciate that this was not done at the time of her death but the home has expressed that she was a lovely lady and is missed by everyone at the home. Please also accept our sincere apologies that your complaint was not dealt with as speedily as it would have been under normal circumstances. Our regional manager responded to you as soon as she returned from leave and completed a thorough investigation, she then responded to you with her findings and actions she was taking. We are extremely sorry that you were not able to visit your Grandma at the end of her life, this has been addressed with the staff at the home.


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Overall Experience  Overall Experience 4.0 out of 5

I'd like to express my sincere thanks to all at Aden House for looking after both my Dad and Mum in such a caring and loving way.


You were all so nice to my Dad when he was able to visit my Mum and latterly in his final 3 weeks as a resident before he peacefully went to sleep.


I could see how

lovingly you looked after my Mum too and made her feel as much at home as possible.


You also showed great dignity and compassion when both my Dad and Mum passed away and provided me with caring support and help.


Under difficult circumstances, you have been a credit to the caring profession.


Many thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My Dad recently passed away after being in the wonderful care of Aden House for 6 months. He had multiple conditions but the staff at this care home were amazing, not just with my Dad but with the whole family as well. The manager is so lovely, pleasant and knowledgable. The nurses and carers were professional
and caring with a good sense of humour. We appreciated this very much. It is very evident that they care about their residents. We would like to thank the manager, nurses, carers, chefs, handymen, laundry employees etc for looking after my Dad so well.

Reply from Rachel Smith, Manager at Aden House Care Home

It was an honour to look after this gentleman. Your response is very welcome and thank you.


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Overall Experience  Overall Experience 4.0 out of 5

Visited my friend at Aden House and the staff were very friendly from the manager to the care girls. Even though I'm not related I was welcome. The home looks a bit tired and dated but it has a happy friendly staff which is nice. I would be happy to live there when I'm older.

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Current Review Score: 9.2 (9.228)

Overview of Review Score

The Review Score of 9.2 (9.228) out of 10 for Aden House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.311 for Aden House Care Home is calculated as follows: ( (83 Excellents x 5) + (34 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 135 Ratings = 4.311

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Aden House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jul 2024

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Anna Lee

Anna Lee Pickford

Job Title: Home Manager

Joined: 2023

I Started working in care 10 years ago. I have 5 years senior experience and 2 years as a deputy manager. I am Level 3 qualified in Health and social care. My proudest achievement so far in my career is becoming a home manager, I love my job and thrive off seeing the residents happy!


Jessica

Jessica Hibbins

Job Title: Home Administrator

Joined: 2018

I have worked for Hill Care for over 5 years, starting as a health care assistant and growing with the company to become a home manager in a sister home, Aden Lodge. I have worked at Aden House since 2022 and thoroughly enjoying the role. My proudest achievement is looking after our beautiful residents and their families, and plan on doing so for many years to come and I have a Level 5 in Health and Social Care.


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Ashleigh Bray

Job Title: Deputy Manager

Joined: 2023

I have been back at Aden House since August 2023, taking on the role of Deputy Manager. I worked at Aden House for 3 years previously as a Senior care Assistant then Home Administrator. My Biggest achievement to date is taking on the Deputy Manager role and having a deeper involvement with both caring for the residents and compliance and governance. I have my Level 3 Health and Social care diploma, and hope to eventually complete my CHAPS course and hopefully my Level 5.


Frequently Asked Questions about Aden House Care Home

What types of Care is Aden House Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aden House Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aden House Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Aden House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aden House Care Home to the centre of Huddersfield?

8.0 mile(s) as the crow flies, distance by road may be significantly further.