Aden Mount

Perseverance Street, Primrose Hill, Huddersfield HD4 6AP
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9.6 32 Reviews
  • Aden Mount, Huddersfield
Aden Mount, in Huddersfield provides care for 45 older people, situated in a quiet residential setting.

A fully trained team are friendly, welcoming and committed to providing first class care, and with warm, comfortable accommodation, Aden Mount really is a home-from-home.

Care Provided by Aden Mount

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Michelle Horsley (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Aden Mount

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,265
    • Self-Funded Nursing Care from £1,364
    • RESPITE Self-Funded Residential Care from £1,265
    • RESPITE Self-Funded Nursing Care from £1,364
  • (these prices are only a guideline, please contact Aden Mount to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 32, showing 1-20
9.6

Aden Mount has a Review Score of 9.6 (9.600) out of 10, based on 14 reviews in the last 2 years. Over all time Aden Mount has 32 reviews.

Overall Experience

  • 19
  • 10
  • 1
  • 0
  • 2

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff at Aden Mount enough for the kindness & compassion they showed my Dad during what turned out to be the last 5 weeks of his life. It was a great comfort to his family to know that he was being well looked after & cared for with warmth & dignity . He was so settled which was lovely
to see. They made the last weeks of his life so much more happy & comfortable & were so kind & supportive after he sadly passed away. They are truly special people & I can't praise them enough.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for leaving such a lovely review. I will ensure your positive feedback is shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

We can never thank enough every one of the staff for their warmth, care and compassion shown to our wonderful mum during the time she was in their care. They are angels and set the standard all nursing homes should strive for.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking the time to leave such a lovely review. Our team is committed to providing the best possible care to all our residents and your feedback is incredibly rewarding. Once again thank you so much for your lovely comments they will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Aden Mount highly enough. The staff were without exception kind, loving and compassionate. My mum adored them. They were so professional yet warm and funny and they could not do enough for us as a family, day or night. The home was warm clean and bright and so cheerfully decorated
for Halloween and then Christmas. It really was a lovely home from home for my mum with plenty of room for her own personal possessions and decorations. The staff here are angels and laughed and cried with us. My mum spent her final months having nursing care here and we have nothing but praise and immense gratitude to everyone at Aden Mount Nursing Home.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking the time to leave such lovely feedback. We ae deeply sorry for your recent loss and here if you need anything. It was a privilege to have looked after your mum. I will ensure your loving and kind words are shared with all the team as this will mean a lot to them.


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Overall Experience  Overall Experience 4.0 out of 5

Aden Mount was recommended to me by a friend and I know why now. The staff go above and beyond and nothing is too much for them. My aunty didn't want to go into a home but she told me on numerous occasions she liked being in the home because all the staff were once and kind towards her. Even though
they are all really busy they always have a smile on their face. They were also very good to me when I visited my aunt. I would recommend 100%.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking time to leave such a lovely review. It was a pleasure to look after your Aunt. I will pass your lovely comments onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care - which led to a speedy recovery in my case. Good 24-hour care monitoring and food very tasty. No complaints. They always seemed to go above what was necessary in order to make you feel at home and food and drink are available throughout the day at any part of the premises at no extra
charge.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking the time to leave a review. It was a pleasure to have you stay with us. I will pass your lovely comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We have recently had to look for a care home for my Aunt. We visited 8 homes in the area. This was traumatic, to say the least. Some of which were so dismal it was heart-breaking. Aden Mount was the only one who asked about my Aunt with a genuine interest in the person & not just a number. We were taken
into the office and offered a drink. We were asked all about my Aunts, and likes/dislikes. The Deputy manager showed true professionalism. She did not rush us, we were shown around & met some of the other residents, & staff. All the staff we met were friendly & all seemed happy in the work. The communal areas were bright & clean. We got a good vibe about Aden Mount and it was a happy place. The rooms are spacious & well-equipped. But overall it was the team of staff who made the decision easier for us as a family. All of the team deserve to know that you are doing an amazing job & it is very much appreciated.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for leaving such a lovely review. I will ensure your positive feedback is shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Aden Mount for end-of-life care, unable to eat or drink, therefore needed to be comfy, warm, cared for and pain-free. Mum arrived Friday evening distressed from the journey. Staff on duty were very concerned for Mum, her distress and comfort. Included me in every step until they thought
her OK to move to her room. The sister on duty until 7 pm Saturday and Sunday on the nursing floor was wonderful, caring and looked after Mum. Mum passed on the Sunday evening, us with her. Staff couldn't have done more for her, they were lovely. The atmosphere in the home, warm, friendly, asking if we needed help. Room lovely and airy. Privacy and care for Mum until the end. Thank you.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for your lovely review and kind words. It was a pleasure looking after your mum. I will share your positive feedback with the team.


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Overall Experience  Overall Experience 1.0 out of 5

Staff don’t know how to take care of patients. My grandad has been treated disgustingly. They have been told multiple times he can’t feed himself. He is at end of life and has dementia. He’s left with porridge all down him for hours on end. This has been going on for months! Disrespecting family wishes.
It’s disgusting, sort your staff out and do your jobs! Family trust you with their family members so we don’t have to worry, yet we can’t even trust the so-called workers you have. Disgusting!

Reply from Michelle Horsley, Home Manager at Aden Mount

Your review is greatly appreciated, as it allows us to improve our service where needed. Please accept our apologies for the negative experience you have had with the home. Occasionally, our ladies and gentlemen need to wait for assistance because of the needs of other residents in the home, all our staff undertake training to ensure they are competent and confident to support people. Nursing staff normally ensure that residents nursed in bed receive the support they need in a kind and caring way. As home manager I have an open-door policy and we would always encourage relatives to contact the home if they have any concerns so that we can assist in resolving them immediately. I have held a meeting with your dad today and he is happy with everything that has been put in place.


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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received has been outstanding in difficult circumstances.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking the time to give a positive review. I will pass your lovely comment to our team.


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Overall Experience  Overall Experience 4.0 out of 5

Mum seems to be looked after and quite content.
All members of staff who I have had dealings with are very friendly and warm.
Any queries I have are always answered very quickly.
No complaints at all. Keep up the good work.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for leaving such a lovely review. I will ensure your positive feedback is shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for many years. The staff have been great throughout this period. The home has always been kept clean and tidy and one member of staff has always been helpful and will do anything for you. Good management and home.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for leaving such a lovely review. I will ensure your positive feedback is shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Aden Mount Care Home straight from hospital for palliative care and spent too short a time in their care. I was very nervous about my mum going into a nursing home but the staff couldn't have been more thoughtful or caring. They took such good care of my mum and me and my family.
I can't thank them enough for making the last week of her life as manageable as it could be for us, as a family. I have nothing but high praise for all of the carers, the administrative staff and the nurses.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking the time to leave a lovely review. I will ensure your kind words are shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Both Mum and Dad had used this care home for extended periods until they passed away in their nineties.
During their time at Aden Mount, they received the best possible level of care imaginable, with the staff being extremely friendly, caring and attentive to their every need.
During our regular
visits, the staff were always friendly and attentive to our needs and communicated with us in the event that specific health matters required discussion. The care home is well maintained and the outside areas are colourful and bright and surrounded by well-kept gardens.
This was a very safe and secure place for both Mum and Dad to spend their last years and were always treated with respect and dignity.
Our family wishes to extend our utmost thanks to the wonderful management and staff at Aden Mount.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for your lovely review Jonathan. Your kind words mean a lot to myself and the team here at Aden Mount. It was a pleasure to look after your Mum and Dad, they are both greatly missed by us all. If you are ever passing by call in and see us!


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Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Aden Mount care home. I and my family couldn't have gotten through everything without the support from the staff - kind and thoughtful people. They not only took care of my dad, but they also took care of me and my family.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for leaving such a lovely review. I will pass on your kind words to all the staff team.


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Overall Experience  Overall Experience 3.0 out of 5

My friend has been in the home for over 5 years. Whilst he feels safe in the home the standard of care is very variable. The room is often untidy and not cleaned properly. Items like electric toothbrush, shavers, etc are not cleaned and I have to take care of them on each visit. The room has become
tired with the curtains hanging off the poles. Not until recently, with the appointment of the new Deputy Manager has any attention been paid to correcting this and decorate the room.
My friend always took great pride in his appearance and whilst accepting that he is now permanently in a wheelchair, he looks untidy and dishevelled. Showering is not undertaken on a regular basis, requiring prompting for it to be done.
Multiple requests have been made for water to be provided on the table at mealtimes. For short intervals, this is adhered to and then forgotten. He has to wait long periods to be attended to which causes him great frustration and anxiety.
Initially, the home arranged trips out to supermarkets etc.

Reply from Michelle Horsley, Home Manager at Aden Mount

Your review is greatly appreciated, as it allows us to improve our service where needed. Aden Mount has an open-door policy, and as the Home Manager I spend a lot of time communicating with the residents, families and friends. We would always encourage relatives and friends to contact the home if they have any concerns so that we can assist in resolving them.


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Overall Experience  Overall Experience 1.0 out of 5

Dad was admitted on 11/11/22 suffering from terminal cancer and unable to do much anymore for himself. The lack of care he received while in Aden Mount was very distressing so much so we made the decision a couple of days later to bring him home.
He would go hours at a time without being checked on,
on one occasion we arrived at 11 am in the morning to find he hadn't even had a drink, and a couple of occasions we had to chase his breakfast down as he still hadn't received it going on to 10 am.
He wasn't moved regularly to ease pressure sores and a full wash was a treat, 2 days he went without any wash. When we mentioned to the nurse that nobody was checking on him we were told he was looking frail so they didn't want to disturb him.
When he rang the bell so he could have help getting to the toilet it would be a 15 - 20 minute wait, in fact, it was so bad that my mum took over taking him to the toilet and even staying overnight to make sure his needs were met. Staff was lovely just not enough of them.

Reply from Jackie Brook, Group Sales and Marketing Manager at Aden Mount

Your review is greatly appreciated, as it allows us to improve our service where needed. Please accept our apologies for the negative experience you had with the home.
Occasionally, our ladies and gentlemen need to wait for assistance because of the needs of other residents in the home, and we are sorry that your loved one had to move back home as a result.
All our staff undertake training to ensure they are competent and confident to support people if they are distressed, and we recognise the importance of hydration etc.
Nursing staff normally ensure that residents nursed in bed receive the support they need in a kind and caring way. Unfortunately, this mechanism failed your father.
Aden Mount has an open-door policy, and the Home Manager spends a lot of time communicating with the residents and families. We would always encourage relatives to contact the home if they have any concerns so that we can assist in resolving them.


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Overall Experience  Overall Experience 5.0 out of 5

My lovely Mum became a resident at Aden Mount in September 2021. In what was an exceptionally emotional and difficult time for our family, Mum was shown so much warmth, respect and affection from all members of staff. We felt we had become part of an extended family and we couldn't have experienced
more kindness and care as we navigated Mum's needs. I will be forever grateful to each member of staff who I felt genuinely cared about my wonderful Mum.

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Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely terrific and comes very highly recommended. It is well managed, spotless and safe. But the best thing about it is without a doubt the people who run it and care for the residents who stay there. While pleasant surroundings can be replicated and this home has that, it is not so
easy to find people and staff who go that extra mile to make sure the people they look after are cared for and made to feel part of the family and at home. The staff at Aden Mount go well beyond the call of duty (and some) to care for the people who live there. They are legitimately caring, compassionate and kind. And that is hard to find and replicate. Well done Aden Mount you have our hearty thanks and appreciation. I thank the staff for their kindness and compassion. We would heartily recommend this home to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

I find the staff friendly and super helpful. My dad always seems happy when I visit him. The staff always try to accommodate me with regard to visiting my dad, even though I have difficult work hours.

Reply from Michelle Horsley, Home Manager at Aden Mount

Thank you for taking the time to leave such a kind review. We are delighted to read of good experiences at our home and will share your lovely words with the staff team. Take care and keep safe.


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Overall Experience  Overall Experience 5.0 out of 5

My review is based on my personal experience as a relative of a new resident at Aden Mount. On the visit prior to the admission of my relative, we met with the manager who was professional, courteous, knowledgeable and answered my questions with honesty. I appreciated that the assessment was undertaken
in the lovely room she is now residing in. I cannot praise enough the professional, friendly staff within the home from the cleaners, catering, nursing, and managers that have contributed to my relative stating she is living the dream. I cannot give this home enough praise for the peace of mind this home has provided for our family knowing she is cared for in our absence.

Reply from Ange Mellor, Home Manager at Aden Mount

Thank you for your kind words. The care team at Aden Mount appreciate your comments about the care and support provided. I will share your comments with them. The team at Aden Mount are here to deliver the best in care, and it's lovely to see that care appreciated. Many best wishes.


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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Aden Mount is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.600 for Aden Mount is calculated as follows: ( (121 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 160 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aden Mount is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Aden Mount

What types of Care is Aden Mount registered for?

Older Person Care, Respite Care, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aden Mount provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aden Mount have?

There are 45 Single Rooms.

What are the Facilities & Services at Aden Mount?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aden Mount to the centre of Huddersfield?

0.7 mile(s) as the crow flies, distance by road may be significantly further.