Fees are calculated to the needs of the individual receiving care and do vary depending on the needs of that person.
Visiting at Eden Court is very relaxed, families and friends are encouraged to visit at times that suit them and loved ones best.
Car park on site.
Eden Court Care Home has a Review Score of 8.8 (8.797) out of 10, based on 4 reviews in the last 2 years. Over all time Eden Court Care Home has 18 reviews.
Review from S L (Daughter of Resident) published on 1 November 2024
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank you so much for such a lovely review, I am very sorry your previous experiences had left you feeling so bad and am very pleased we were able to help you and your Dad have some time together where he felt safe and happy. It was honestly a pleasure to care for him.
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Review from Y N (Daughter of Resident) published on 19 September 2024
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank You for the lovely review, its was fun caring for your dad, certainly never dull when he was around. Please do feel free to call and see us whenever you want.
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Review from Helen s (Daughter of Resident) published on 7 August 2024
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank you for the lovely review. It was a pleasure to care for your Mum, she was a fabulous resident with a great family supporting her. It was lovely to see you at the weekend and you are welcome to come and see us whenever you need a cup of tea and a hug. It's always nice for us as a team when people leave us reviews and let us know when we are getting it right.
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Review from Gillian W (Daughter of Resident) published on 13 June 2024
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank You for the lovely review, it's always nice to know we are doing well and what our residents and families enjoy. Your mum certainly keeps us on our toes but it is always a pleasure caring for her. And thank you for all the piano playing, it's always good to have music in the home.
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Review from David B (Son of Resident) published on 13 February 2023
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank You for writing a lovely review for us. It's always good to here that our residents and their families are happy.
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Review from J A (Daughter of Resident) published on 13 February 2023
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank you for writing a lovely review; it's always good to hear that our residents and their families are happy.
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Review from Paul M (Son of Resident) published on 9 February 2023
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank You so much for leaving such a lovely review. We enjoyed looking after your mum she was such a lovely lady. We are very pleased that you were so happy with the care she received here and hope that we were able to support you and the rest of your family at a very difficult time.
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Review from Carole F (Daughter of Resident) published on 9 February 2023
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank you very much for the lovely review, it's always good to hear that our residents feel like they are at home and not in a home. Your mum always has a smile for us and it's good to be able to give a smile back to her. I'm very proud of the team for being able to help her so well through such a difficult time and help to keep her smiling.
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Review from Alastair S (Son of Resident) published on 30 June 2022
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Reply from Cheryl Simpson, Manager at Eden Court Care Home
Thank you for the lovely review. It was a pleasure to care for your Mum, she was such a lovely, caring and funny lady with lots of stories to tell and songs to sing.
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Review from Caroline L (Daughter of Resident) published on 9 June 2020
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from Sarah L (Daughter of Resident) published on 9 June 2020
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from N H (Son of Resident) published on 20 April 2020
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from C F (Daughter of Resident) published on 26 March 2020
Submitted via Website •
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from Sandra W (Daughter of Resident) published on 26 February 2020
Submitted via Website •
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from Brenda B (Wife of Resident) published on 27 January 2020
Submitted via Website •
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from Gillian C (Daughter of Resident) published on 24 January 2020
Submitted via Website •
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Reply from Janine Wilson, Home Manager at Eden Court Care Home
Thank you for your feedback in relation to Eden Court Care Home, your comments really are welcomed. As an organisation, we are committed to providing the highest quality of care in order to make a real and lasting difference for everyone we support. Thank you again for taking the time to provide us with valuable feedback.
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Review from Elizabeth B (Niece of Resident) published on 18 April 2017
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Review from A R (Daughter of Resident) published on 4 January 2017
Submitted via Postal Card •
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The Review Score of 8.8 (8.797) out of 10 for Eden Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.978 for Eden Court Care Home is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.819 Points relating to the number of positive Reviews for Eden Court Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 4 Positive Reviews ÷ 9 = 0.444
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2021
I have been a Registered Nurse for almost 15 years after leaving university I spent the first 10 years of my career working with adults with profound learning disabilities and associated complex health needs. 6 years as a Nurse then 4 as Manager of a dedicated respite service, which received a good CQC rating. Working as a Learning Disabilities nurse enabled me to develop good person-centred and holistic care skills but I wanted to develop my clinical skills as well. So, 5 Years ago I moved into Elderly care, I worked as a Nurse first before joining the team at Eden Court as a Home Manager in October 2021. I am very pleased and proud to be a part of the caring and compassionate team here.
Our dedicated Nurses, Carers and Ancillary staff work tirelessly to ensure our residents receive excellent, person-centred care. We encourage families to remain involved in the care of their loved ones and support them to visit often and bring children and pets along. There are areas within the home where larger family gatherings such as birthdays can be accommodated.
The Nursing team at Eden Court are very experienced and knowledgeable, between us we have many years of experience in a variety of Health and Social Care settings. In the past few months, some of our Senior Carers have completed the CHAP's course to give them extra clinical skills to support the Nursing team and improve clinical care across the home.