Self-funded private Nursing Care and Nursing Dementia Care fees include the assessed NHS Funded Nursing Care payment.
Fieldhead Park has a Review Score of 9.6 (9.586) out of 10, based on 12 reviews in the last 2 years. Over all time Fieldhead Park has 27 reviews.
Review from L B (Daughter of Resident) published on 5 March 2025
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Review from C F (Grandson of Resident) published on 13 January 2025
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Reply from Hailey Eachus, Manager at Fieldhead Park
Thank you so much for your review this does mean a lot to the staff, we are sorry that sometimes it takes a while to get to the door if staff are busy, but I will re-discuss this at our daily meetings with staff, my office is at the front door so I do aim to answer as quickly as I can, thank you for bringing this to our attention.
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Review from M S (Daughter-in-law of Resident) published on 13 November 2024
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Reply from Hailey Eachus, Manager at Fieldhead Park
Thank you so much for this it is lovely to see how happy she is here with us, I will share your review with the staff.
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Review from Kirsty S (Granddaughter of Resident) published on 1 October 2024
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Reply from Hailey Eachus, Manager at Fieldhead Park
What a lovely review thank you so much, this will be shared with the team.
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Review from L H (Partner of Resident) assisted by family/friend published on 10 September 2024
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Reply from Hailey Eachus, Manager at Fieldhead Park
Thank you so much for your kind words and review - this will be shared with staff
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Review from Jayne W (Niece of Resident) published on 16 August 2024
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Thank you for your comments; I will share your reviews with all the staff.
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Review from M N (Daughter of Resident) published on 15 May 2024
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Thank you so much for your words this will be shared with the staff.
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Review from K R (Daughter of Resident) published on 26 April 2024
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Thank you very much for your comment this will be shared with the team
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Review from Elaine O (Daughter of Resident) published on 18 April 2024
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Thank you for your comments I will be speaking and sharing this with staff, my office is always open if you would like to call in.
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Review from R B (Granddaughter of Resident) published on 11 April 2024
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Thank you so much for your kind words, this will be passed on to the staff.
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Review from P H (Wife of Resident) published on 29 March 2024
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Review from C S (Son of Resident) published on 27 March 2024
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Review from Claudette D (Relative of Resident) published on 15 November 2022
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Reply from Hailey Eachus, Manager at Fieldhead Park
Thank you so much for this review this does mean a lot to me and the whole team
Hailey-Manager
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Review from James W (Son of Resident) published on 22 September 2022
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Review from Virginia W (Granddaughter of Resident) published on 22 September 2022
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Review from A W (Granddaughter of Resident) published on 24 November 2021
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Reply from Hailey Eachus, Manager at Fieldhead Park
i am very sorry that you feel this way, and your grandmother's stay wasn't to the standard you expected, if you like to contact myself at the home I will happily talk through these concerns that you had? I wasn't aware of these as I would have tackled these at the time. Look forward to hearing from you.
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Review from M A (Son of Resident) published on 26 August 2021
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Thank you so much for this, this will mean the world to our team here at Fieldhead Park,
very much appreciated. Stay safe and take care.
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Review from B H (Husband of Resident) published on 16 June 2021
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Review from Mark B (Son of Resident) published on 3 June 2021
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Reply from Hailey Stevenson, Manager at Fieldhead Park
Much love to you and your family, you will always be welcomed as part of the Fieldhead Park family.
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Review from B W (Daughter of Resident) published on 2 June 2021
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The Review Score of 9.6 (9.586) out of 10 for Fieldhead Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.586 for Fieldhead Park is calculated as follows: ( (89 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 140 Ratings = 4.586
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fieldhead Park is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Oct 2017
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Job Title: Home Manager/RGN
Joined: 2015
My name is Hailey Eachus and I am the manager of Fieldhead Park i gained this role in 2015, and before accepting the role of Manager I was intermediate care manager for Roche Healthcare based here at Fieldhead Park.
My experience is in orthopaedics and leading a medical pre-assessment unit, I also have a background in mental health as a unit manager, and many more experiences throughout my 17 years as a nurse,
I started working with Roche Healthcare when I was 16 years old as a carer and have worked my way up through each position, gaining a good knowledge of the company and elderly care during my years here,
I am very much a hands-on manager and still work with the nurses when I can, it is still very important to me that I know each resident personally so I continue to work with all residents on the main side and patients on the nursing care unit also.
This also gives me a chance to work with all staff, highlighting if any training is required to ensure person-centred care is maintained to a high standard something that has always been important to me and continues to be as part of my nursing career.
We are looking to restart the residents/relatives committee if anyone would like to help with this. In the past this was a big success and many events were enjoyed, once we restart the residents/relatives committee we hope to have regular resident meetings and updates, please feel free to attend I will put notices up on the notice board near the front door in advance.
If you are unable to visit but would like to get involved I can provide regular updates via email regarding your relative or events that are taking place. My door is always open for any queries you may have, it would be lovely to get to know you all.
My door is always open if you require any assistance or advice that may be required, Fieldhead Park is a wonderful home with very experienced staff that generally care for others to a high standard; we have an excellent activities co-ordinator who plans exciting trips out or entertainment indoors for residents and their families.
Fieldhead Park is an old manor house and still has a very homely feel to it our long-term residents love meals that are freshly cooked and menu changes are led by the residents.
We closely with families to maintain strong family bonds and will work closely together to ensure residents are still in contact with families as they would at home.