Hartshead Manor

817 Halifax Road, Hartshead Moor, Cleckheaton BD19 6LP
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9.8 40 Reviews
  • Hartshead Manor, Cleckheaton
Hartshead Manor ensures that all of its residents are treated as individuals by offering care packages that are person centred to meet the needs of each resident.

The home has a homely atmosphere and offer an open visiting policy encouraging family members to become part of everyday care home life.

Good links with the community also strengthen the excellent reputation that the home has.

The team of staff are professional and well trained in their areas of expertise whether nursing, care or ancillary staff.

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Care Provided by Hartshead Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Christine Matthews (Home Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Hartshead Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,224
    • Self-Funded Residential Dementia Care from £1,266
    • Self-Funded Nursing Care from £1,456
    • Self-Funded Nursing Dementia Care from £1,502
    • RESPITE Self-Funded Residential Care from £1,276
    • RESPITE Self-Funded Residential Dementia Care from £1,295
    • RESPITE Self-Funded Nursing Care from £1,455
    • RESPITE Self-Funded Nursing Dementia Care from £1,502

  • Nursing fees include the contribution from NHS Funded Nursing Care (FNC) £235.88
  • (these prices are only a guideline, please contact Hartshead Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome visitors, mealtimes are protected time


  • Parking

  • Free parking is on site


Hartshead Manor Reviews (40)

Total of 40, showing 1-20
9.8

Hartshead Manor has a Review Score of 9.8 (9.822) out of 10, based on 20 reviews in the last 2 years. Over all time Hartshead Manor has 40 reviews.

Overall Experience

  • 30
  • 9
  • 1
  • 0
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Date Published

40
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Review from C M (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy + well care for.
The staff are all lovely.
I would recommend it.

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Review from v s (Daughter of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by staff to my mother is first class. The staff are always professional, caring, thoughtful and cater for mother's needs. The home provides a range of activities and has an activity coordinator who is well established and always provides thoughtful wide ranging activities for all residents.
The home's minibus is such a bonus too. My mother has been a resident since December 2024 and I cannot thank the staff enough to know the peace of mind and reassurance.
All my family know mum has thrived in such a nurturing and attentive environment. I had given up hope of finding such a first class home until I visited Hartshead Manor. The staff have regular training sessions and know the manager is fully involved with staff having regular meetings to ensure standards are high. I highly recommend this home its simply the best in my opinion around. The food is outstanding with all meals cooked on site. My Mother loves the food.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely review, knowing your Mum coming into a care home was a big decision for you all, I am glad it has been successful. I will share your comments with all our team.


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Review from E B (Wife of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband receives is excellent, he has been in the home for almost two years and the staff are now like a second family to us. They are always there for me as well if I am feeling down and when he has a bad day. I would highly recommend this care home to anybody who themselves or their relative
can no longer live in their own home anymore.

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Review from J F (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has excellent, personal care. Always noting her interests and making sure she feels included and well cared for. The staff are always friendly and happy to help make life easier for her, especially when she is confused or agitated.

Reply from Christine Matthews, Manager at Hartshead Manor

Your comments are gratefully received. I have been shared with rest of the team.


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Review from S B (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently being cared for in the home. The care that she is receiving is excellent. All the staff are kind, caring, attentive and make what is a challenging time for family and Mum so much more pleasant.
I have been kept informed of everything in relation to my mum's care whether it's been
just for information or making decisions.
I feel my mum is very well looked after, she is comfortable and her privacy and dignity is valued at all times by every member of the team.

Reply from Christine Matthews, Manager at Hartshead Manor

Your views are always welcomed. It is good for staff to know they are doing well, I have shared your comments.


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Review from J T (Friend of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my dear friend every week at Hartshead Manor. I always find it to be clean and smell nice. From the moment you walk through the door everyone is so friendly and can't do enough to make you feel welcome. My friend is content here and I would definitely recommend this home to others.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your review, I have shared this will staff. If you have any suggestions how service could be improved on it is always welcomed.


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Review from Catherine B (Daughter-in-law of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has been a resident at Hartshed Manor Nursing home for around 18 months.
She was admitted to Hartshed following discharge from hospital after an acute delirium.
This was quite a distressing situation for her as well as family. The staff at Hartshed were absolutely amazing, fully understood
the distress she was suffering and spent lots of time with her to understand her needs and what made her happy.
The fabulous compassionate care continues. She loves going on day trips, spending time in the garden.
There is a holistic approach to meeting care needs and excellent communication with family.

Reply from Christine Matthews, Manager at Hartshead Manor

It has been good to see your relative settle and enjoy life in the home. I have shared your lovely comments with all the team.


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Review from J S (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's something I never thought would occur, having my mum put into care but sadly, I realise it comes to us all. Staff are all very nice, heating is good. Lovely gardens. I've found the food to be very good. Seems to be a nice atmosphere. Parking is excellent.

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Review from K H (Daughter of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with all aspects of the care that's shown towards my dad and his journey through dementia. Always time to listen and act upon any decision to be made. Dad's settled in right from the first week. The team supporting dad are like our extended family, so caring and very thoughtful. Meals
have always been to dad's liking.

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Review from L B (Wife of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Hartshead Manor for 15 months, the care that he receives is excellent the carers can't do enough for him. These last few months he has not been very well they have changed is medication so that he is much calmer and more alert which it makes me and my family very grateful. When
we go and see him the carers can't do enough to make us more welcome.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your review, we are happy you have shared your experience of our service with others. It has been a person centred approach and you and your family contributed to this successful also.


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Review from Andrea B (Wife of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and very nicely decorated. The bedrooms are warm and safe. Very good food and choice.
Excellent and caring staff. Excellent activities. My husband is quite content at Hartshead and I doubt that he could be anywhere better.

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Review from Elizabeth F (Wife of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who suffers from Alzheimer's dementia, has been a resident at Hartshead Manor since July 2024. The staff soon got him settled in and I cannot praise them enough for the way they care and look after him. They are always polite and friendly and if I have any concerns they take time to talk
to me and allay any fears and worries I have.

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Review from K P (Brother of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very caring and people very well looked after. No complaints at all, highly recommend.

Reply from Christine Matthews, Manager at Hartshead Manor

It is great to have your feedback on our service and to know we are effective and consistent in all areas. I have shared this within our home. Thank you from us all.


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Review from Helen T (Daughter of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was diagnosed with terminal cancer and early dementia in April 2023 and care in his own home was unsuccessful. I spent some time researching local nursing homes and chose Hartshead Manor for the location, their experience with dementia care, and their end-of-life training (with our local hospice).
What
you can't be sure about in advance is the level of care being provided. My overwhelming impression is of a caring community. Hartshead felt right from the first visit. All staff are friendly, greet visitors and residents alike, and are eager to help with any request. Over the last six months, I have got to know residents and staff, enjoying my conversations and even helping to decorate one of the six Christmas trees.
Key words from our experience: kind, respectful, caring, inclusive and professional.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you, for your lovely comments and been part of our 'home family'. It is always good to receive feedback on our service and for staff to know they do make a positive difference for residents and families too. We also welcome suggestions on how we can improve further.


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Review from Suzanne D (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was given notice at her last care home because of her extreme needs she came to Heartshead Manor in March 2024 and the change in her behaviour and attitude over the 6 weeks she has been here has been great for us as a family and for Mum.

Reply from Christine Matthews, Manager at Hartshead Manor

We are all pleased your Mum has settled so well. Thanks to you and your family too for your support in making this happen and your lovely comments.


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Review from Ian G (Son of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Hartshead Manor some 13 months ago on end of life care. I can honestly say that the love, care, dedication and commitment by the staff doing their job extended her stay and helped make her 13 months the happiest that she had experienced for several years. She used to say there
are carers and people who care, the majority here fall into the latter category. Of course, there were occasions where things didn't run smooth and go to plan, but the staff and management would do anything within their powers to work things out.
In a job with great demands and unsociable working times, (not to mention pay), the staff here really do care and go the extra mile, I could name names but you all know who you are!
My thanks once again for making one old lady and her family very happy in her final year.
Keep up the good work team.

Reply from Christine Matthews, Manager at Hartshead Manor

Your lovely comments are appreciated and have been shared with our Hartshead Manor family.


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Review from Tena M (Daughter-in-law of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law as been in Hartshead Manor since April 2021. She is well looked after, well fed and staff are really good with her. Meets all her needs, when she is confused the staff or manager will sit and chat with her.

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Review from Tricia C (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has advanced dementia and some complex care needs and for the last four years Hartshead Manor has been her home. The staff there are unfailingly caring and compassionate, and queries and concerns are dealt with promptly. The entertainment team work tirelessly for residents.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely comments, I have shared your appreciation with everyone, it always good to have feedback from our service users.


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Review from Gillian H (Daughter of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care and support, residents treated with dignity and compassion, staff very well led, clean and tidy, helpful staff, mum seems very happy always clean and well dressed. The staff are always engaging with each individual resident. The home is bright and well led by the support staff

Reply from Christine Matthews, Manager at Hartshead Manor

It is wonderful to know we are making a real difference whatever our role in the home. I have shared with the team.


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Review from Michael J (Husband of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife suffers from Parkinson's Disease and Dementia. After looking after her for the past two years and due to her worsening condition I found myself unable to cope. My family and I looked at several local care homes before settling on Hartshead Manor.


At first, she was not happy to be placed in

a care home but the staff have been really good with her. I think that she is settling in at last although her worsening condition makes it difficult to assess. I find them extremely kind, considerate and patient. I am kept fully in touch with any problems which may arise together with any updates in her condition. Although I really miss her, I am certain that she is in the best place for us both.

Reply from Christine Matthews, Manager at Hartshead Manor

It has been a pleasure and thank you for your positive feedback, it's always appreciated and shared in our team.


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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Hartshead Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Hartshead Manor is calculated as follows: ( (201 Excellents x 5) + (28 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 236 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hartshead Manor is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Hartshead Manor

What types of Care is Hartshead Manor registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hartshead Manor provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hartshead Manor have?

There are 55 Single Rooms.

What are the Facilities & Services at Hartshead Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hartshead Manor to the centre of Cleckheaton?

1.2 mile(s) as the crow flies, distance by road may be significantly further.