Longwood Grange Care Home

Longwood Gate, Longwood, Huddersfield HD3 4UP
Submit a Review
9.4 53 Reviews
  • Longwood Grange Care Home, Huddersfield
Longwood Grange Care Home is nestled in the Pennine Hills of West Yorkshire, overlooking the village of Longwood just five minutes from Huddersfield. Longwood offers high quality residential care. They provide both long-term, respite and day care services and a varied residents activity programme is available to all each day. A varied daily nutritious menu is provided and Longwood Care Home also cater for special dietary and cultural needs.

Show Longwood Grange Care Home on the Map

Care Provided by Longwood Grange Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Multiple Sclerosis
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ben Makwar (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Longwood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150

  • Permanent, short stay and respite care available
  • (these prices are only a guideline, please contact Longwood Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Visitor parking on site


Longwood Grange Care Home Reviews (53)

Total of 53, showing 1-20
9.4

Longwood Grange Care Home has a Review Score of 9.4 (9.409) out of 10, based on 18 reviews in the last 2 years. Over all time Longwood Grange Care Home has 53 reviews.

Overall Experience

  • 30
  • 18
  • 4
  • 0
  • 1

Date Published

53
8
13
18
35

Review from S W (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 5 months now. The staff are very caring, and supportive and go above and beyond o show respect and compassion to the residents.
They are truly an asset to the home!
Rooms are clean and well presented and feel very homely and the home as a whole feels very secure with
a pleasant atmosphere.
The manager is very visible, approachable and helpful and he too seems to truly care about the resident's wellbeing. Keep up the good work!

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for your kind comments. We are delighted that your mother is enjoying staying at Longwood and that you and the family have had such a positive experience. We strive to create a home-from-home atmosphere where the residents feel comfortable and relaxed and families always feel welcome. We appreciate your compliments about the manager and staff team and send our very best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T P (Daughter of Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming environment with people who care about their roles within the care home looking after the residents. The staff keep you fully up to date with my loved one. The resident's drinking cups and water jugs could do with reviewing as some are stained, but other than that it's good.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for your review and kind compliments about the staff team. We will forward your feedback about glassware/jugs to the hospitality manager and thank you for bringing this to our attention. Thanks again for your high rating. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from O R (Sister of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything here is excellent. Staff, cleaners and nurses, all excellent.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for sharing your positive experience at Longwood Grange. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan S (Son of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is a resident of Longwood Grange Care Home. The staff put on a really great Halloween party today. Staff and residents dressed up, a fantastic singer had everyone singing along and the party food was lovely.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

We are delighted that your mother enjoyed the party, we all had loads of fun! Thank-you for leaving a review and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Husband of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wife settled in very well. Mobility has improved. Staff treat her very well. Kept up to date with how she is. Plenty of cups of tea and biscuits.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Lovely to see that your dear wife has settled in so well and we are delighted that you are enjoying the tea and biscuits! Thank-you for the review and best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather C (Stepdaughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My stepfather, a resident for 2 months this year, following a long hospital stay. Although the care provided by the day to day carers is okay, there were many issues that caused our family a lot of concern, and we moved him to a different home as soon as possible. My stepfather is now a resident at
a lovely home.
The management team here are poor at communicating, and do not seem to care about residents. They are also difficult to speak to. Issues such as my stepfather not settling at night and having falls only came to light when another care home came to discuss his needs with the supervisors, and these were then denied. Valuable items went missing and were never found, with no concern at all from the supervisors.
I formally complained, the investigation by the home manager and then regional director found in their favour. My complaints were dismissed as being "inconclusive" or "denied". To avoid the upset and distress my stepfather and his family had here, please avoid Longwood Grange.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you for your feedback which is always welcome as we strive to maintain high standards throughout. We would have welcomed the opportunity to meet with you to discuss and resolve any potential issues but unfortunately as you declined the invitations we haven't been able to do so. We are sorry that your stepfather lost or misplaced his hearing aids and that they could not be located after a full search. The explanation for moving your stepfather to another Care Home was so that he could be closer to his wife. Since he has moved we were saddened to learn that he had a fall and a fracture whilst in the new home and his Social Worker contacted us to see if we could take him back to live with us at Longwood which we couldn't accommodate as we had no vacancies. We would like to point out that your stepfather's mobility improved during his stay with us and he no longer required the 1 to 1 care that was in place before he came. We are very confident in the standard of care we provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G C (Son of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having my mum have her 90th Birthday and a member of the family be able to visit and hold the event in a quiet area has made things very good. Something the care home needs to let other relatives know if wanting a more personal 'party'. This along with the day-to-day care my mum gets is keeping her
well.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Happy Birthday to your dear mum and it was an honour and pleasure to celebrate this special occasion with her. Best wishes to all the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pam M (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to live at Longwood Grange Care Home in May this year. From day one the care he received was exceptional. He was kept clean and had very healthy meals. His room was amazing. The manager kept me informed with anything to do with Dad. The home was welcoming, clean and had daily entertainment.
The staff always welcomed me and my family with a smile and nothing was too much trouble. Highly recommend Longwood Grange. Dad had 14 happy weeks there before he passed away.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you so much for your lovely review. We send our love and ongoing condolences to you and the family on the loss of your dear dad. We are really pleased to have played a part in his wonderful lifetime and it was an honour to have him living with us for a short time. Glad we could help to make his final weeks more comfortable and happy. Best wishes from all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Wife of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care was arranged through Kirklees and then directly with the manager. Given a chance to view the home before admission. The home lent us a wheelchair to make the journey there easier. On arrival my husband was shown his room and was given a welcome pack. All the staff introduced themselves.
My husband was introduced to another resident. The cook asked about his food preferences. Leaving him was difficult but the staff made this as easy as they could. There were no visiting restrictions and I was offered the chance to have a meal with him. Each day there were activities and the Euros were shown on TV. I felt reassured he was in good hands and he looked well when I visited. When he left, the staff packed his things. He had enjoyed his time there but was pleased to be coming home.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you for your review and we are delighted to hear that your husband enjoyed his stay at Longwood Grange. It's always our aim to help families feel reassured that their loved ones are in a safe place and being well cared for. If we can be of assistance again in the future then it would be lovely to welcome you back. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol H (Wife of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff were excellent when my husband stayed for respite for 2 weeks, they cared for him very well and my hubby and didn't want him to leave. The place is clean and tidy and comfortable am hoping that I can send him there again. It's the best home I have found for the hubby for respite,
others haven't looked after him properly, other homes haven't looked after him right. It is hard to find a good home for care and I have found one when I need respite again, they have a bed for him. Thank you Longwood Grange for the excellent care to my husband.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you for your review and for entrusting us with your husband's respite stay. We are delighted that he enjoyed his time at Longwood and that you felt reassured that he was feeling safe and content. Please let us know if we can be of assistance again in the future. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan L (Daughter of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Longwood Grange looked after my Dad wonderfully. He was confused at first but was treated and looked after very well. When his health deteriorated his care was altered accordingly and once again he was looked after well by the wonderful staff. The staff say he was 'one of their favourites' but I think
lots of the residents are that to many staff. Thank you.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you so much for your lovely review, the team are missing your dad very much and sends their very best wishes to you and the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Husband of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Longwood Grange, Huddersfield are excellent. Very caring and attentive to the residents of which my wife is one. The residence is clean and tidy, bedrooms are clean and comfortable.
Comfortable as well. No odour. The food is good and varied. I have sampled it myself, there
are many varied activities and visits from local organisations outside visits are also arranged when weather permits. I have no concerns knowing my wife is well looked after. Praise to all.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for your lovely review and words of praise. We are delighted that you and the family feel reassured and are so happy with the care provided. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue M (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Longwood Grange looked after my dad with respect, care and compassion. His every need was tended to with dedication and support. My family and I were always made very welcome and I was always kept updated about medical issues. The lounge was a lovely environment for the residents to spend
their daytime hours with lots of activities for those able to take part in. My dad passed away in March with dignity and much love from all staff. I highly recommend Longwood Grange as excellent.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Hello and thank you for your kind words. On behalf of the whole team at Longwood, we extend our ongoing condolences for the recent loss of your dear dad. It was a pleasure and honour to care for him and we send our very best wishes to you and the family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to take this opportunity to thank you and all the rest of the team for the exemplary level of care you provided during my dad’s stay with you and for ensuring he had the best possible care.
It is clear that you and the rest of your team strive tirelessly to provide the highest possible
standards of care in a safe, warm, clean and welcoming environment to make sure every resident is cared for in the best possible way.
I feel that all my dad’s needs were met to the highest possible standards, medically, nutritionally, dignity and well-being. He never appeared dishevelled, unclean, or unshaven his clothes were always clean too no food stains on them. His legs were dressed regularly to ensure he wasn’t in discomfort.
Your enduring stewardship in defending both residents and relatives from unwelcome pressures especially rises in fees is also remarkable and is truly a demonstration of your outstanding commitment to the well-being and safe care of your residents.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Thank you very much for your lovely review and on behalf of the entire team at Longwood we send our very best wishes to you and the family. It really was a privilege and honour to care for your dear father. We will pass on your comments to our colleagues who will truly appreciate your words of praise. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael W (Son of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived mid-June and after a couple of hiccups settled in well. The staff are all very professional, courteous, and patient with all the residents in my experience. The care home manager gives me regular updates on how Mum is doing.
I have no hesitation in recommending Longwood Grange to anyone
who has a family member needing residential care.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Hello and thank you very much for your review and recommendation. We are delighted that your mum has settled in so well and that you are happy with the care provided by the team at Longwood. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona H (Daughter of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice and friendly place, always welcoming.
My father is always happy.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Hello and thank you very much for your review. It is great to know that your dear father is so happy at Longwood. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert H (Son of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the care Mum gets. She can be difficult but the staff treat her with respect and patience. She has now been with them for 22 months and looks healthy. The home saved her life when she first got there she was so underweight.

Reply from Paul Lawson, National Sales Manager at Longwood Grange Care Home

Hello and thank you very much for your review. It is reassuring to know that you and the family are so happy with the care at Longwood and that your mum is doing so well. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Son of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my brother and I are pleased with the care our mother receives. There are times when I feel a little bit more could be done regarding hygiene. On a few occasions, her fingernails are not clean and feel this is a job for the carers when they wash and dress her each morning. There are times when
the carers aren't paying attention in the main lounge and residents are needing the toilet. I understand being a carer must be a really hard job and tiring but the customer should come first.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P H (Partner of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came into Longwood Grange for a short period of respite. Everyone in the care home treated him with the utmost kindness and friendliness which made his stay a pleasant experience. Nothing was too much trouble and every request made was actioned speedily.

Reply from Arineh, Marketing Executive at Longwood Grange Care Home

We are very glad to hear that your husband had a pleasant experience during his stay at the home. The staff are dedicated to providing residents with a warm and welcoming environment, so they will be very happy to know that your husband felt this way. Thank you for your lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chantal W (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has just joined Longwood Grange and it's fair to say we, as a family were all very fearful of her entering into a care system. Along with the expected guilt we have also been very wary of how she would settle in. It's very early days, however, we are so over the moon with everything. The care
she has received is exceptional and everyone we have dealt with has been lovely. So nice to see her up and dressed. Also, a massive relief to be able to go to bed on a night not wondering if she would fall or if we would have to be calling for an ambulance. Now we know her every need is being taken care of. Thank you, to your team for putting our minds at rest and taking such good care of our mum.

Reply from Arineh, Marketing Executive at Longwood Grange Care Home

We are glad to hear that you are happy with the care and support your mum has received during her stay so far. We understand that it can be an emotional time for families when moving a loved one into our homes, however it is rewarding for us to know that the care of the staff has given you relief and reassurance. Thank you for your kind and encouraging review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.409)

Overview of Review Score

The Review Score of 9.4 (9.409) out of 10 for Longwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.409 for Longwood Grange Care Home is calculated as follows: ( (126 Excellents x 5) + (66 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 215 Ratings = 4.409

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longwood Grange Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Top 20 Large Care Home Groups 2019

Recipient: Advinia Healthcare Ltd

Date: Thursday 28 Feb 2019 More details

Top 20 Mid-size Care Home Groups 2017

Recipient: Advinia Healthcare Ltd

Date: Saturday 01 Apr 2017 More details

Top 20 Mid-size Care Home Groups 2016

Recipient: Advinia Healthcare Ltd

Date: Monday 15 Feb 2016 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Ben

Ben Makwar

Job Title: Home Manager

“I enjoy my role - each day is different, there is a lot of variety, and I feel that I am in a privileged position. I enjoy working with all my Colleagues to improve the lives of Residents and provide the best possible care.”


Frequently Asked Questions about Longwood Grange Care Home

What types of Care is Longwood Grange Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longwood Grange Care Home provide?

Day Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Longwood Grange Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Longwood Grange Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Longwood Grange Care Home to the centre of Huddersfield?

2.0 mile(s) as the crow flies, distance by road may be significantly further.