Longwood Grange Care Home

Longwood Gate, Longwood, Huddersfield HD3 4UP
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9.4 53 Reviews
  • Longwood Grange Care Home, Huddersfield
Longwood Grange Care Home is nestled in the Pennine Hills of West Yorkshire, overlooking the village of Longwood just five minutes from Huddersfield. Longwood offers high quality residential care. They provide both long-term, respite and day care services and a varied residents activity programme is available to all each day. A varied daily nutritious menu is provided and Longwood Care Home also cater for special dietary and cultural needs.

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Care Provided by Longwood Grange Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Multiple Sclerosis
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Ben Makwar (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Longwood Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150

  • Permanent, short stay and respite care available
  • (these prices are only a guideline, please contact Longwood Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Anytime


  • Parking

  • Visitor parking on site


Longwood Grange Care Home Reviews (53)

Total of 53, showing 21-40
9.4

Longwood Grange Care Home has a Review Score of 9.4 (9.409) out of 10, based on 18 reviews in the last 2 years. Over all time Longwood Grange Care Home has 53 reviews.

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  • 30
  • 18
  • 4
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  • 1

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Review from J C (Wife of Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his staff have been a lifesaver for me. They took my husband's care over in July 2021. Each month has seen an improvement in his behaviour. They have been excellent and getting diagnostic problems solved. Each month has been an ongoing success.

Reply from David Martins, National Sales Manager at Longwood Grange Care Home

Thank you for your kind review about the team and the home. It is great to hear about your husband and we will ensure that the team and manager are aware


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Review from G L (Daughter of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care my dad receives. The staff are all friendly and caring. He is encouraged to join in activities by staff and I think he feels safe.

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Review from A L (Son-in-law of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents are clean and tidy. Food fabulous. Lots of smiles - so a nice atmosphere.

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Review from Jenny B (Daughter of Resident) published on 7 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, my mum has been here for five years now after she had a stroke. She would not have been alive if it was not for the wonderful care and attention she gets from all the staff they love her dearly and she loves them. If there are any changes to my mum's routine they always inform me to make sure
it is OK to have any changes. The manager is great and communicates with me on a regular basis. Keep up the good work all of you I know you all work so hard to care for the residents and I would like to say from the bottom of my heart thank you for looking after my mum.

Reply from Ben Makwar, Manager at Longwood Grange Care Home

Thank you for your kind words.Me and my team will continue to work hard and deliver the care that is expected from us.


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Review from Janet R (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into the care home in June 2020 and was immediately made to feel welcome. The staff have always gone above and beyond what they needed to do. The care, love and commitment is boundless. Mum loved her stay here and I am exceedingly grateful for all that has been done.

Reply from Julia Bentley, COO at Longwood Grange Care Home

Thank you so much for your positive comments regarding our colleagues, which will be greatly appreciated. I am so proud of how our colleagues have dealt with the pressures that Covid has brought to ensure our residents receive the highest standards of care.


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Review from L L (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff have been helpful and have contacted us for information and on the whole kept us informed of any adverse events eg: a fall. Difficult to give a comprehensive review as we have been unable to go inside, although from snapshots into and contact we believe that our mother is being cared for as well
as can be expected currently. Have been carrying out activities and her personal care seems adequate. She seems settled and happy enough in the environment. Unable to comment fully on some aspects due to not being able to go inside.

Reply from Paul Millar, Sales Manager at Longwood Grange Care Home

Many thanks for taking the time to leave a review for Longwood Grange. Your feedback is greatly appreciated, and I will most certainly pass your comments on to the staff at Longwood. As a team, we strive to provide the best care possible for our residents, and we look forward to welcoming all families back into our home once allowed.


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Review from S T (Friend of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a very pleasant, friendly place to visit my friend. The staff are very friendly and helpful. The home is very pleasant with no smells and all the people look happy and well cared for. If, as I get older and need residential care, I have told my younger brother I would like to go to Longwood
Grange.

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Review from J W (Relative of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's uncle has been at Longwood Grange for a number of years and now suffers from severe dementia.
His care at all times has been absolutely first class, with carers being really understanding of his needs. Management, which has an issue in his early days, is now excellent. We could not be happier
with his care. Longwood Grange has been more than good to him. It has exceeded expectations.

Reply from Paul Millar, Sales Manager at Longwood Grange Care Home

Many thanks for taking the time to review our home. It's our pleasure to care for your wife's uncle. I will of course pass on your comments to our team at Longwood Grange.


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Review from Sharon H (Daughter of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our Mum was discharged from hospital we were asked to seek a Care Home. After a long and uneventful morning visiting several, we came across Longwood Grange, and from the first moment we stepped through the door we knew this was the one for our Mum. The staff were so welcoming and friendly, they
showed my sister and I around the whole of the home and we decided there and then that mum would be comfortable and safe there. So after assessment, Mum now resides here and is happy and content in her surroundings. The staff are most helpful and pleasant, always smiling and laughing with the residents. The whole atmosphere and decor is homely - like home from home, it is extremely clean and fresh smelling. Mum's bedroom is always spotless and made up. Nothing is ever too much trouble for the wonderful staff, whether caring for the residents or making relatives at home too. My sister and I know our Mum is in the best place and she is safe and well cared for - cannot praise this home enough.

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Review from Lynne S (Daughter of Resident) published on 9 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm really pleased with the home. The management and staff are all very professional, friendly and caring. My dad is really happy and is looked after and that gives me a peace of mind.

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Review from Doreen S (Sister of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is tastefully furnished and spacious. The kitchen staff provide first-class homely food which my brother greatly appreciates. In spite of staff changes the standard of care remains good. My brother, who is of a somewhat nervous disposition, ays he feels so safe here which is worth a lot to
my sister and I.
Sadly care homes receive much criticism but for us, Longwood Grange Care Home does a good job.

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Review from Kelvin B (Son of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is a resident of Longwood Grange Care Home. She always seems comfortable, clean and tells me that the majority of the carers are friendly and kind to her. The managers and staff will answer any queries I have regarding my mother quickly and efficiently. If my mother is unwell they contact
the GP quickly and inform me at once what has happened. The home is always clean and tidy, my mother is well looked after. Staff are always helpful and polite.

Reply from Veronica Mackley, Regional Manager at Longwood Grange Care Home

Thank you for your very kind comments I will ensure these are passed on to all the staff.


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Review from Mark C (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy, eating and drinking well. The staff are friendly, very helpful and Mum likes them. I noticed her wellbeing has improved.

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Review from J C (Friend of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean, no smells, light and airy. Bedrooms very nice and cheerful. Staff helpful very kind and caring to residents.

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Review from Pauline T (Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good but no stimulation or activities arranged.

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Review from Lynda M (Daughter-in-law of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel reassured my mother-in-law is safe and well looked after in a happy environment with caring staff.

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Review from A B W (Resident) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Have been coming to Longwood for approximately 10 years, no complaints.

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Review from G S (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I enjoy shopping in Longwood.
Friendly and supportive staff, meals and activities OK.
Clean home.

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Review from Julia S (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am absolutely delighted with the care mum is getting. The care by all the staff is marvellous and mum is very happy.
The food is excellent, visitors are made very welcome and the atmosphere is excellent.

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Review from J A (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

How enjoys the staff are really nice, very supportive and friendly. I really enjoy the meals and the entertainment.
My room is clean and tidy.

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Current Review Score: 9.4 (9.409)

Overview of Review Score

The Review Score of 9.4 (9.409) out of 10 for Longwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.409 for Longwood Grange Care Home is calculated as follows: ( (126 Excellents x 5) + (66 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 215 Ratings = 4.409

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longwood Grange Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Ben

Ben Makwar

Job Title: Home Manager

“I enjoy my role - each day is different, there is a lot of variety, and I feel that I am in a privileged position. I enjoy working with all my Colleagues to improve the lives of Residents and provide the best possible care.”