Manor Croft Nursing Home

Old Bank Road, Dewsbury WF12 7AH
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9.4 62 Reviews
  • Manor Croft Nursing Home, Dewsbury
Manor Croft care home is a modern and purpose-built home situated in the suburbs of Dewsbury, just a few minutes’ walk from the town centre.

The team offers high quality residential and nursing care, including long-term, short-term and respite care, as well as specialist care for people with more complex needs such as Alzheimer's and dementia.

The home boasts 40 single en-suite rooms which are well presented and offer residents a private space to call their own. To help them settle in and feel at home, they are encouraged to personalise their rooms with personal items and belongings. Residents also benefit from four day rooms and a spacious dining room where they can enjoy time spent with other residents or welcoming loved ones, and the lovely outdoor spaces are great for the warmer months.

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Care Provided by Manor Croft Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Caron Flynn (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Manor Croft Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • People can call, email or simply pop in to tour the home and relatives of residents are welcome to visit at any time.


  • Parking

  • On-site parking


Manor Croft Nursing Home Reviews (62)

Total of 62, showing 1-20
9.4

Manor Croft Nursing Home has a Review Score of 9.4 (9.405) out of 10, based on 9 reviews in the last 2 years. Over all time Manor Croft Nursing Home has 62 reviews.

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Date Published

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Review from Stacey L (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted on Christmas Eve from hospital.
Prior to mum coming to Manorcroft we, the family, were invited to visit the home and view Mum's room, which is a lovely room, quiet, clean and comfortable.
This was extremely important to us and appreciated by the family as it gave us piece of mind
before Mum's arrival.
Since Mum's arrival she has received what I can only describe as the very best of care, she is looked after by the staff as if she were their mother.
The staff are extremely supportive and ever so considerate towards Mum and our family.
I noticed that the staff are always happy and focused on the wellbeing of every one of their patients.
I visit most days and each time the staff welcome me and I smile when I see how they engage with the patients whether it be a singalong or a game of dominoes.
Nothing ever seems too much trouble in what I perceive as a very demanding job.
So much admiration for Moorcroft Care Home and everyone working there.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

We are so pleased you are happy and feel you made the right choice in placing your mum in our care. We really appreciate such lovely comments/feedback.


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Review from J K (Granddaughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care fantastic staff, professional caring, happy with service from start to finish, a massive thank you to everyone at Manor Croft.
I would recommend to everyone what needs care. Also clean, friendly, good environment for the service users.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

On behalf of everyone at Manor Croft I would like to say a huge thank your for leaving such a positive review, it means a lot!


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Review from C D (Daughter of Resident) published on 9 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved into Manor Croft on the 1st of September 2024 and he is very happy there. He praises the staff and the home constantly. The staff treat him very well and meet his needs always with a cheery attitude. Nothing is too much trouble for them. Dad is happy with the choice of food and tells me he
enjoys his meals. I relax knowing that Dad is in safe hands.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you for taking the time to leave a review and we are very pleased that your dad is happy and settled and that you are happy with the care we are providing to him.


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Review from L S (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Manor Croft is a very friednly care home, very helpful staff. Rooms are nice, management is good.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you for such a wonderful review, we are delighted you are happy with the home and we really appreciate you taking the time.


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Review from Margaret L (Daughter of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 12 months in Manor Croft now. Since she came in she has had wonderful care and even at the age of 101 looks really well, much better than when she first came in. The staff are very kind and attend to her needs with great care and a sense of humour as she can be quite
difficult at times. I never wanted her to go into a care home but am very happy she's in this care home.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you for taking the time to review the home, we value such positive feedback.


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Review from Linda G (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the Staff (each and every one of them) are caring, loving and thoughtful. They made me feel as though I was part of their family. I looked upon them as my friends and still do.
I didn't feel as though I was going to see Mum in a care home, I felt as though I was seeing her in her own bedroom.
Many
thanks.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Thank you so much for your kind comments; we are very grateful.


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Review from Janet B (Cousin of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found this home when visiting my cousin to be very clean and welcoming. Her room and bathroom are very tidy and clean. Some entertainment at times. Needs more permanent staff but that is a problem all over the country.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Hello Janet, and thank you for taking the time to review our home and for your kind words.


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Review from S W (Friend of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my friend's mum was accepted at Manor Croft I felt welcomed. Overall I am very impressed with the standards at Manor Croft. I have supported my friend whilst her Mum needed care. My own Mum is also needing care, she's currently in a different care home. If the day comes when my mum needs nursing
care, I will push for Manor Croft. Also I will in the meantime recommend Manor Croft.

Reply from Caron Flynn, Manager at Manor Croft Nursing Home

Hello and thank you for your kind words and recommendation; we really appreciate it.


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Review from Diane N (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

So I want to thank wonderful kind staff for the last week of my father's life. they showed understanding when I felt quite at a loss. His room pleasant, homely touches, I had just supplied photos but he passed away.
He may not have understood much.
I did.
Many many thanks.

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Review from M B (Son of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father got very well looked after while he was a resident here. The staff were kind, courteous and polite. Thank you for caring for him until he passed away.

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Review from L B (Daughter-in-law of Resident) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff for what they did. They treat him with dignity and looked after him well. They did all they could for us. The rooms were spotless. They went out of their way to help you. I would recommend the home to anyone.

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Review from Scott B (Grandson of Resident) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff. They looked after my grandad very well. They were responsive, tentative and caring. The facility is very well maintained and clean. Location was easy for me to get to and find. Nothing bad to say.

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Review from B T (Wife of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, the care received is excellent. From the care staff to management, I could not have asked for better.

Reply from Alison Sowden, Manager at Manor Croft Nursing Home

Thank you for your review, we hope you feel reassured that your loved one is safe in our home and know that we are here to support you as well.


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Review from Denise C (Daughter of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After many months in hospital, my dad moved to Manorcroft on his 88th birthday. The staff baked a cake, sang happy birthday and trimmed his room as a lovely welcome to his new home. Thank you to the Manager, Deputy Manager, Activity staff and all other staff for your care, understanding and compassion
towards my father and the family during our difficult time. Contact was mainly via telephone and video calls to Dad during his short stay and via these calls, we were also able to get to know the lovely staff at Manorcroft. Activity workers would update me about planned activities such as an armchair flight to Italy, Halloween, coffee mornings and how Dad was encouraged to join in and enjoy these get-togethers. You are all doing a wonderful job in these difficult times, thank you again.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Denise, thank you so much for taking the time to write this review. Your kind words mean a great deal to myself and the team, particularly during these uncertain times. Thank you again. Thinking of you and your family.


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Review from Nick H (Son of Resident) published on 13 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The hardest decision a family can make is to entrust the care of their loved ones to a third party. I can honestly say from the moment my mother was admitted to the day she parted care we did not for one moment regret our choice of care provider. The staff became not only carers but friends to Mum and
ourselves. The care she received at Manorcroft was simply exemplary and the difficulties experienced during the Covid outbreak were dealt with not just swiftly but also extremely thoroughly. A hard time for all involved and we really appreciate the sacrifices made by staff and management to ensure residents were protected and stimulated during the lockdown periods. A big heartfelt thank you to the manager and her wonderful team for the love and care given to Mum. True heroes to us.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Thank you ever so much for your thoughtful and kind words. It was a privilege to have your mother in our care and it means the world to hear that we helped make a difficult time a little easier for you and your family. Thank you once again and take care.


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Review from David R (Son-in-law of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In an age where care homes are not always up to the desired standards, it is a privilege to experience one that is exceptional.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Thank you for this very kind review. I will pass your kind words onto the team who will greatly appreciate the sentiment.


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Review from Tony B (Son of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The 2020 COVID-19 pandemic has been a very worrying time for many. I have been incredibly impressed by the proactive steps taken by local management and staff to protect residents from this pandemic. I recognise that such actions have had a significant impact on staffs personal lives. Thank you.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Hi Tony, thank you for taking the time to write this review. The last few months have been uncertain for many but the team and I have adapted the way we work to respond to Coronavirus so we can welcome new residents, provide safe visits and protect those who already live and work with us. It means a great deal to have this recognised. Thanks again and take care.


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Review from Paul B (Nephew of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was admitted to Manorcroft Nursing Home; he had terminal cancer. The staff and the nursing staff were superb. They gave him and our family dignified care. I cannot fault my uncles final days. The made his passing comfortable and painless. They are all heroes in these troubling times.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Paul, it is very kind of you to have taken the time to write this review, especially at this difficult time. It was an honour for myself and my team to look after your uncle during his last days. Your words are gratefully appreciated, and our thoughts remain with you and your family. Take care.


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Review from L S (Wife of Resident) published on 20 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just cannot believe how lovely and caring all the staff of Manorcroft Dewsbury are. My husband had only been a patient just over a fortnight when lockdown began. It was heartbreaking as he doesn't realize what is going on. I know he is looked after brilliantly. I just hope I get the chance to see
him again when all this is over. the carers are worth their weight in gold. Thanks for everything.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Dear Lily, your words mean the world to me and my team, now more than ever. It is an honour to be able to look after your husband at this difficult time and we are glad to have been able to provide you with the peace of mind you deserve. Thanks and take care.


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Review from Christine F (Daughter of Resident) published on 6 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Manorcroft Nursing Home in Mar 2019. Her stay so far has been lovely. I know when I am not there that my mother is receiving the top level of care. Everyone that works in Manorcroft has a loving, friendly and professional attitude to the care that they give to everyone and I know
that my mum feels happy, comfortable and safe. And I also love the warm homely atmosphere at Manorcroft. A massive thank you to you all.

Reply from Paulina Drzewiecka, Home Manager at Manor Croft Nursing Home

Hi Christine, thank you so much for taking the time to write this kind review of our home. The staff and I work so hard to provide the best care for residents and of course, make sure they feel safe and happy in their own home. We appreciate you recognising this now more than ever.


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Current Review Score: 9.4 (9.405)

Overview of Review Score

The Review Score of 9.4 (9.405) out of 10 for Manor Croft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.505 for Manor Croft Nursing Home is calculated as follows: ( (55 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 105 Ratings = 4.505

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Manor Croft Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Caron

Caron Flynn

Job Title: Registered Manager

Joined: 2011

Caron was officially made Registered Manager in May 2024, having been Deputy since December 2023. She has worked at Manor Croft for 13 years and during that time has undertaking every role possible at the home. She describes becoming Manager as a dream come true.


Frequently Asked Questions about Manor Croft Nursing Home

What types of Care is Manor Croft Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manor Croft Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Manor Croft Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Manor Croft Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manor Croft Nursing Home to the centre of Dewsbury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.