Manor Croft Nursing Home

Old Bank Road, Dewsbury WF12 7AH
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9.4 62 Reviews
  • Manor Croft Nursing Home, Dewsbury
Manor Croft care home is a modern and purpose-built home situated in the suburbs of Dewsbury, just a few minutes’ walk from the town centre.

The team offers high quality residential and nursing care, including long-term, short-term and respite care, as well as specialist care for people with more complex needs such as Alzheimer's and dementia.

The home boasts 40 single en-suite rooms which are well presented and offer residents a private space to call their own. To help them settle in and feel at home, they are encouraged to personalise their rooms with personal items and belongings. Residents also benefit from four day rooms and a spacious dining room where they can enjoy time spent with other residents or welcoming loved ones, and the lovely outdoor spaces are great for the warmer months.

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Care Provided by Manor Croft Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Caron Flynn (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Manor Croft Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • People can call, email or simply pop in to tour the home and relatives of residents are welcome to visit at any time.


  • Parking

  • On-site parking


Manor Croft Nursing Home Reviews (62)

Total of 62, showing 61-62
9.4

Manor Croft Nursing Home has a Review Score of 9.4 (9.405) out of 10, based on 9 reviews in the last 2 years. Over all time Manor Croft Nursing Home has 62 reviews.

Overall Experience

  • 39
  • 22
  • 1
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Date Published

62
4
8
9
53

Review from Julia B (Daughter of Resident) published on 16 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum was resident in Manorcroft for five months and was extremely happy . She was well cared for and comfortable in the time she was there. Although the staff were always very busy they were friendly and caring. It was reassuring to know that she was safe.

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Review from Sam G (Grandson of Resident) published on 2 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My Grandma was in Manorcroft for a short while whilst waiting for a place in another home to come up, I felt that the newer staff seemed nicer and more up-to-date with new approach to person centred care, but the older staff were complacent and in a rush to get done to take a break, I felt that they
were understaffed and running around.
I found grandmas care lacked time and effort as there was stress in the air, one day I came and all I heard in 2hours was a girl shouting commands down the corridor and making derogatory comments to the other staff if they didn't do what she asked, saying she had " been there years and she'll have them sacked". And when questioned about grandma's care seemed to get stroppy as if we shouldn't have been questioning her.
All in all the place wasn't bad but the staffing situation needed a overhaul.

Reply from Rachel Dryden, CEO at Manor Croft Nursing Home

Thank you for your feedback. We take our responsibility for providing high quality care very seriously and are disappointed to hear some of our staff did not meet our high standards on this occasion. We are following up with the local team to ensure these issues are addressed appropriately. Please do not hesitate to get in touch if you would like to discuss your feedback further.


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Current Review Score: 9.4 (9.405)

Overview of Review Score

The Review Score of 9.4 (9.405) out of 10 for Manor Croft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.505 for Manor Croft Nursing Home is calculated as follows: ( (55 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 105 Ratings = 4.505

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Manor Croft Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Caron

Caron Flynn

Job Title: Registered Manager

Joined: 2011

Caron was officially made Registered Manager in May 2024, having been Deputy since December 2023. She has worked at Manor Croft for 13 years and during that time has undertaking every role possible at the home. She describes becoming Manager as a dream come true.