Cleveland House Care Home

2 Cleveland Road, Edgerton, Huddersfield HD1 4PN
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9.3 82 Reviews
  • Cleveland House Care Home, Huddersfield
Cleveland House offers a range of individualised care options for people who require residential, nursing, convalescent and palliative care.

A converted private house situated in Edgerton, Cleveland House is a home that boasts both history and charm. With its elegant fireplaces and ornate ceilings, the home provides a comfortable and peaceful place to relax. Residents can enjoy a sunny conservatory as well as a pergola, greenhouse and two sensory gardens.

The home’s dining rooms overlook scenic gardens, though residents can enjoy meals in the privacy of their own bedrooms if they prefer. Each resident's diet is frequently monitored to support good nutrition and personal taste.

Cleveland supports an active and interesting lifestyle alongside professional care, with many events and in-house groups for residents to join, as well as outings to places of interests. A wide variety of engaging activities are available such as dominoes, gardening and film afternoons.

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Care Provided by Cleveland House Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Claire Turner (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1994

Funding & Fees Guide for Cleveland House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Nursing Care from £1,290
    • RESPITE Self-Funded Residential Care from £1,155
    • RESPITE Self-Funded Nursing Care from £1,420

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.
  • (these prices are only a guideline, please contact Cleveland House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cleveland House Care Home Reviews (82)

Total of 82, showing 81-82
9.3

Cleveland House Care Home has a Review Score of 9.3 (9.319) out of 10, based on 35 reviews in the last 2 years. Over all time Cleveland House Care Home has 82 reviews.

Overall Experience

  • 49
  • 29
  • 0
  • 2
  • 2

Date Published

82
6
18
35
47

Review from Linda H (Niece of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After my Aunt being in Cleveland House for almost 3 years, I must say it is the best it has been, especially with the new manageress.
She's always there to be seen and any queries are dealt with promptly.
I only hope this carries on as the home progresses.

Reply from Gabriella Mills, Customer Adviser at Cleveland House Care Home

Thank you for your review of Cleveland House Care Home, we are pleased to hear that your aunt is being well cared for at our home. We appreciate your comments on the new management and will share your feedback with them. The Bupa Customer Care Team.


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Treated with Dignity

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Review from Christine M (Daughter of Resident) published on 5 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Cleveland House for the last month of his life, after we had tried to care for him at home and it had become too much.
The care at Cleveland House from everyone was just amazing. The staff cared for my father and also us as a family.
Whether I arrived early in the morning
or stayed late in the evening I was always made to feel part of the team caring for dad.
The final week I slept by his side every night.
Small things like I left the room for a short time and returned to find a more comfy recliner had appeared.
If I fell asleep I would often wake to find a blanket had been placed over me.
The staff met every need dad had and they did it with a smile, dignity and compassion.
Having cared so well for dad the staff guided us through his last day again with dignity and compassion.
Every single person whether it was the maintenance man, the lady who returned his washed bedclothes, the kitchen staff cared.
The nurses and carers were just amazing.
I can't comment on activities for patients who were in the home for a long period of time as dad was too ill to participate in these. There always seemed to be something going on the lounge and every joining in.
If you need caring nursing care this is the home to choose. Quite simply at Cleveland House everyone cares.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.319)

Overview of Review Score

The Review Score of 9.3 (9.319) out of 10 for Cleveland House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.319 for Cleveland House Care Home is calculated as follows: ( (198 Excellents x 5) + (171 Goods x 4) + (38 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 417 Ratings = 4.319

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cleveland House Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Feb 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 26 Mar 2025

Residential and nursing beds available. The home is set within spacious grounds complete with herb and sensory gardens.


Awards / Recognitions (7)

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