Roberttown Care Home Ltd

98 Church Road, Roberttown, Liversedge WF15 8BE
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9.5 53 Reviews
  • Roberttown Care Home Ltd, Liversedge
Roberttown Care Home is centrally located within easy access from Huddersfield, Dewsbury, Mirfield and Brighouse.

Roberttown offers personalised nursing, dementia and residential care, both long-term, respite and day care. They offer a varied activities programme designed for the enjoyment of residents, as well as a nutritious and varied daily menu, catering for any special dietary requirements and cultural needs.

Roberttown care home is due to open an on-site shop facility in the near future, enabling the residents to maintain their independence.

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Care Provided by Roberttown Care Home Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adam Calverley (Home Manager)
  • Admission Criteria
    • Funded & private - contact the home manager for more details
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Roberttown Care Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Roberttown Care Home Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime


  • Parking

  • Visitor parking on site


Roberttown Care Home Ltd Reviews (53)

Total of 53, showing 1-20
9.5

Roberttown Care Home Ltd has a Review Score of 9.5 (9.488) out of 10, based on 8 reviews in the last 2 years. Over all time Roberttown Care Home Ltd has 53 reviews.

Overall Experience

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Review from G H (Son of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family we have been pleased with the care our mother has received at Roberttown Care Home.

Reply from Paul Lawson, National Sales Manager at Roberttown Care Home Ltd

Thank you very much for your review. It's lovely to hear that you and the family are so pleased with the care your dear mum receives at Roberttown. We send you all our very best wishes.


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Review from Trisha L (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom has been a resident at Roberttown Care Home since December 2023. She was admitted as she was becoming unsafe in her home environment.
She is only just starting to settle after quite a few challenging months. She does suffer from anxiety as well as dementia and hearing loss and has always liked
her independence. The staff have dealt with her anxiety outbursts in a calm and positive way. They have shown great kindness and take her out for walks to distract her or engage her in conversation.
She looks forward to her meals each day and looks much more presentable than she did at home.
I cannot fault the care given to Mom by all the staff.

Reply from Paul Lawson, National Sales Manager at Roberttown Care Home Ltd

Thank you very much for your review and kind words. We are delighted that your mum has settled into Roberttown and is enjoying the mealtimes! Best wishes.


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Review from Nick M (Private Carer of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our client received respite care while his wife enjoyed a well earned break. He really enjoyed his time in the home telling me the staff were all really friendly and caring, he had a nice view from his room across the valley and he really enjoyed the food and said he would definitely go back for further
respite stays.

Reply from Paul Lawson, National Sales Manager at Roberttown Care Home Ltd

Hello Nick and thank you very much for your review. We are delighted that your client enjoyed his stay with us so much and that his wife used the respite period to benefit from a well earned break. He is very welcome to come back and stay with us again anytime! Best wishes.


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Review from Sarah W (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team are amazing. The staff couldn’t do enough for Mum, and she thrived whilst she was in the care home. The food was first class with lots of choices. She enjoyed the activities and particularly enjoyed having her hair and nails done. Mum regarded it as home-from-home and loved
her time in the lounge chatting with the other residents. They even welcomed my small dog, who loved visiting. Thank you to everyone at the care home for the fantastic service.

Reply from Paul Lawson, National Sales Manager at Roberttown Care Home Ltd

Hello Sarah, and thank you so much for your kind words. It was a privilege and pleasure for Roberttown to care for your mum during her stay. We are delighted that your mum, yourself and your lovely family enjoyed the experience so much. Please let us know if we can be of assistance again in the future. We will pass on your compliments to the team, and on behalf of us all, thanks again and best wishes.


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Review from Mandy S (Daughter-in-law of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was really struggling at home and in urgent need of twenty-four hour care. We looked at a few different homes, but were struck by how welcoming and well organised the staff were at Roberttown. My father-in-law was immediately made to feel welcome and, from the first day, we felt as
though a huge weight had been lifted, knowing he was being well looked after by caring staff. He was quite reluctant to go in, because of previous experience elsewhere, but he soon settled in. He has now been in three weeks and he admits the staff are all lovely. Whenever he is upset about anything, they are so patient and work with him to overcome his problems. He is very old and wants to stay in bed all day, which isn't good for him, so the staff have their hands full just getting him out of bed without a lot of complaining from him! We can visit anytime and we are made to feel so welcome whenever we go, this means a lot to us. Thank you.

Reply from Nitya Kanoria, Digital Marketing Manager at Roberttown Care Home Ltd

Thank you for your review of Roberttown Care Home. We are honoured that you chose us as a care provider for your father-in-law and we're glad to know that he felt welcomed and settled in quickly. Your visits are always warmly welcomed and we're grateful for your trust in us. Thank you for sharing your positive experience. Kind regards.


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Review from S M (Private Carer of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we needed them in an emergency, Roberttown Care Home came to our rescue. They've helped us arrange emergency respite for our dear client, whilst we focused on getting his wife better. The staff were amazing, chatting to him and making him feel calm and relaxed. Each day we've been updated on how
he is settling and feel more than reassured he's in good hands. Staff instantly helped us feel reassured they were able to support him, especially as he's nonverbal. The senior staff helped him settle and even got his favourite snacks to help him feel more at home. Such compassion and empathy was clearly shown by everyone we saw. Lovely little home and fabulous staff.

Reply from Nitya Kanoria, Digital Marketing Manager at Roberttown Care Home Ltd

Thank you for your wonderful review of Roberttown Care Home! We are delighted that we could be there for you in an emergency and provide excellent support for your client. Your kind words mean a lot to us and we appreciate your recognition of our lovely home and fabulous staff. Thank you for choosing Roberttown Care Home. Kind Regards.


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Review from A G (Daughter of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Roberttown Care Home for more than 2 years.
I do not live nearby, I have peace of mind knowing my mother is safe and well looked after at Roberttown.
When I visit all the staff I come into contact with are welcoming.
There are activities organised for residents to
join in with if they wish.
The staff always have time to answer any questions I may have and they let me know of any changes in my mothers health by phone or email.

Reply from Paul Lawson, National Sales Manager at Roberttown Care Home Ltd

Thank you, A G, for taking the time to leave a review for Roberttown. It is great to know that you have peace of mind regarding your mother's care and we appreciate your kind words about the team. Best wishes.


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Review from Julie F (Daughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was struggling at home with Dementia it became evident she could no longer stay in her own home. In the middle of Covid lockdowns, viewing care homes was out of the question. From our first conversation with the manager at Roberttown, we knew this was the right place for our lovely mum. The
manager was welcoming, honest and compassionate. Mum was looked after by a team of people who cared for her needs. The staff were friendly and caring, and the interaction between them and Mum was funny and loving.
As Mum's illness progressed, the team dealt with her behaviour in a very professional and caring way. The manager is outstanding and a real credit to the company, and the team she has surrounded herself with is professional, caring and worth their weight in gold.
Would I recommend Roberttown? The manager in charge (not allowed to say her name, but she knows who she is), of course, I would. Thank you for caring for our mum in her final days... all of you.

Reply from Paul Lawson, Customer Service Manager at Roberttown Care Home Ltd

Hello Julie, thank you so much for your lovely review. It is very comforting to know that we helped to make the process of choosing a care home for your dear mum a little bit easier for you during a very difficult time. We will pass on your kind comments to the manager and to the rest of the team and on behalf of us all thank you once again and best wishes to you and the family.


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Review from L N (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was having renovation work which happened at the last minute. The care home had a spare room so mum stayed for two weeks. She has unspecified dementia and a strong personality. She enjoyed her stay and the staff recognised and challenged her bad temper at times. Mum did enjoy her time and enjoyed
being with the staff and having her meals with the other people.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind words and review about the home. We are glad that your mum enjoyed her time with us and we hope she can come and stay again in the future.


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Review from Maxine H (Granddaughter of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been shown nothing but care, respect and dignity during her short stay at Roberttown care home. I witnessed carers on duty knocking on doors before entering and talking my grandma through everything (moving/repositioning) before they did it which helped her relax.
All of the care staff
and management really do have the resident's best interests at heart and it clearly shows. After a lengthy two-month stay in hospital without a bath or a shower..the care team showered her the very next morning. I'd especially like to thank the senior carer and home manager who went above and beyond this weekend to support me with a difficult situation that they quickly resolved!
Communication from the management team have been excellent. The food was presented well and the portion size were more than enough for her. She says the food tasted home-cooked and was lovely. As a family, we can not thank you enough for all of your help.
The care staff are a credit to this home.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind review and we are delighted about how you feel about the home and the team. I will ensure your feedback is passed on to the team and manager.


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Review from S K (Daughter of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has been excellent to deal with throughout this experience from initial visits to the home for us to assess its credentials to visiting my mum to carry out an analysis of her needs, and right through to today when my mum entered the home, I cannot speak more highly of the care home the process
to get Mum here to date.
The ratings provided are based on our initial assessment as Mum has only been there 24 hours it impossible to provide any view on the services moving forward.

Reply from Arineh, Marketing Executive at Roberttown Care Home Ltd

We are pleased to hear that you have had positive interactions with the home manager, and that you are happy with the home after visiting and assessing the needs of your mum. We are glad that your mum has had a positive experience so far and hope she has settled in well. Thank you for your kind review.


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Review from Tony B (Son of Resident) published on 26 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A home run by a care home manager who is genuinely passionate about the residents and the delivery of care. This approach is seen also with the staff who deliver the care needed to the best of their ability, despite the extreme difficulties faced throughout the covid pandemic. Covid procedures were
strict, which was reassuring with tests carried out on visitors on every occasion, prior to entry. All in all, more than happy.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind review. We will ensure that the manager is aware of your lovely comments and also how happy you are.


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Review from Jamie C (Son of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

In the "Top Tips for Writing a Review" it states not to mention any allegations of neglect - Not really much I can say then! All I would say is, if you care anything for the person you are considering taking to this place, then DON'T do it!
*Impatient Staff
*Incompetent Staff
*Untrained Staff
*Unhygienic/scruffy
/ poorly maintained setting.
It was supposed to be a two-week respite and my father was removed from this place after two days with a UTI and a fractured pelvis. I could write a lot more and especially about individuals, who actually need singling out, but in the Top Tips it states that I can't, but they know who they are and they need to be removed. I will also be taking this further with the Head Office of Advinia and CQC because how this place gets a "Good" makes a mockery of the whole rating process.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Dear Jamie, thank you for taking the time to review the home. I understand you have been liaising with the Divisional Director around your comments in order to discuss this all further.


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Review from A C (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived in Roberttown for four years until his death in June this year. Roberttown is a lovely, homely place, the staff are extremely friendly and helpful, and the atmosphere is always calm and welcoming. Dad really got involved with activities and particularly enjoyed anything related to singing/dancing;
he was very happy there and extremely well cared for in every way. The meals always smelled delicious too. The manager and the team are first class.

Reply from Arineh, Marketing Executive at Roberttown Care Home Ltd

On behalf of all of the staff, we are very sorry for the loss of your father. We are pleased to know that he received a good level of care from the staff in the home, and it is rewarding for us to know that he enjoyed taking part in the activities, and most of all, that he was happy. Thank you for your kind review.


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Review from Joy M (Mother of Resident) published on 29 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Roberttown Care Home for respite care for my mum twice now, mum and myself have felt the care and support from all the friendly caring staff absolutely fantastic. My mum felt happy and relaxed and very well looked after her stay. Many thanks to everyone at Robert town care home.

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Review from N H (Son of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Putting a loved one into the care system is always a worry for a family, especially when Mum initially found it difficult to settle. With the care and compassion shown by the management team, staff and family, she has settled well into her routine. Any slight problems identified by either the staff
or us as a family are resolved promptly.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind review; we are always delighted at the positive feedback and that the team have helped mum settle into a routine and help with all of your concerns that may be raised.


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Review from Elizabeth B (Daughter of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Roberttown Care Home now for over four years. Unfortunately over the last two weeks she has had a rapid deterioration in her condition which has been very distressing for the whole family. During this time we have been visiting regularly, but as well as this I have been getting twice
daily updates both via email and by telephone from the care home manager which has been very comforting for us. The carers have all been fantastic with their care for mum, and nothing is too much trouble when it comes to caring for mum and making her feel comfortable, safe and cared for during this difficult time. We cannot thank them enough - I would highly recommend this care home to anyone for their loved ones.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind review and we are happy to hear about the communication from the home and the team regarding your mum. I will pass your comments on to the home.


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Review from G S (Son of Resident) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff team at Roberttown Care Home have provided wonderful support for my mother during her introduction to this home. It was a difficult period for her having to accept that she needed full time care, but I felt relieved to have such a great team to support my mother. They work extremely hard and
will always do their best for their residents and also to help family members come to terms with the new residential care situation.
Nothing is too much trouble for them and they are forthcoming with updates and helpful when this get more difficult.
I would have no worries recommending this care home to anyone.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind words and we are very happy that you feel your mum has been well supported, there are a lot of lovely comments regarding the team, so will ensure that the home manager and team are aware.


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Review from O E (Regular Volunteer) published on 26 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We attended this home and it was lovely to be greeted by care staff who were extremely on the ball. The staff were very friendly and very helpful. Residents appeared comfortable and well looked after. Thank you for a lovely visit.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind review, it is lovely that your feel this way about the home


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Review from Jackie B (Daughter-in-law of Resident) published on 24 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff could not be more supportive, providing all care with empathy in a professional manner. One of the staff sat with mum on her first day to comfort her after the ordeal of the transfer from the hospital until we arrived. We are always made welcome when we visit and are kept up to date about
her progress and any issues at visits or by phone. The care home manager is very hands-on and will always make herself available if we have any questions or require support. The home's individual rooms, communal areas, gardens and parking area are spotless while still keeping that homely feeling. If I am ever in a position to require extra care and support I would be happy to stay at Robberttown Care Home.

Reply from David Martins, National Sales Manager at Roberttown Care Home Ltd

Thank you for your kind review and we are glad you are happy with the home. We will ensure the team and manager in the home are made aware of the positive feedback you have provided and thank you again.


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Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for Roberttown Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Roberttown Care Home Ltd is calculated as follows: ( (67 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Roberttown Care Home Ltd is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Adam

Adam Calverley

Job Title: Home Manager

It’s a great privilege to be the Home Manager here at Roberttown and it gives me great pleasure to work with such a fantastic team of dedicated and caring staff.


My 15-year career in care has included specialist management roles within learning disabilities, dementia and elderly residential care.


The resident’s well-being is my main priority and delivering high-quality person-centred care in a safe and happy environment is paramount to this. Building good relationships with resident’s families is also very important to me and my door is always open.


In my spare time, I love travelling and visiting new places. I’m also a keen motorcyclist and a bit of a movie buff. I’m married with four children and am also now a very proud grandad.


Frequently Asked Questions about Roberttown Care Home Ltd

What types of Care is Roberttown Care Home Ltd registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roberttown Care Home Ltd provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Roberttown Care Home Ltd have?

There are 29 Single Rooms.

What are the Facilities & Services at Roberttown Care Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roberttown Care Home Ltd to the centre of Liversedge?

0.7 mile(s) as the crow flies, distance by road may be significantly further.