Roberttown Care Home Ltd

98 Church Road, Roberttown, Liversedge WF15 8BE
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9.5 53 Reviews
  • Roberttown Care Home Ltd, Liversedge
Roberttown Care Home is centrally located within easy access from Huddersfield, Dewsbury, Mirfield and Brighouse.

Roberttown offers personalised nursing, dementia and residential care, both long-term, respite and day care. They offer a varied activities programme designed for the enjoyment of residents, as well as a nutritious and varied daily menu, catering for any special dietary requirements and cultural needs.

Roberttown care home is due to open an on-site shop facility in the near future, enabling the residents to maintain their independence.

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Care Provided by Roberttown Care Home Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Adam Calverley (Home Manager)
  • Admission Criteria
    • Funded & private - contact the home manager for more details
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Roberttown Care Home Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Roberttown Care Home Ltd to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime


  • Parking

  • Visitor parking on site


Roberttown Care Home Ltd Reviews (53)

Total of 53, showing 21-40
9.5

Roberttown Care Home Ltd has a Review Score of 9.5 (9.488) out of 10, based on 8 reviews in the last 2 years. Over all time Roberttown Care Home Ltd has 53 reviews.

Overall Experience

  • 37
  • 12
  • 2
  • 0
  • 2

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Review from Shaun M (Son-in-law of Resident) published on 26 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been in Roberttown Carehome due to her dementia for a while now, and she is very happy there. She is looked after very well and has made lots of new friends. My wife is also much happier now her mother is in the home which she loves and is not stressed about her anymore. All the
staff are very caring and conscientious and look after the residents as if they were family.
They have lots of entertainment, including arts and crafts, pampering sessions and games.
Would recommend this care home to anyone looking for a cosy, caring environment for their loved ones.

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Review from Tim E (Son of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm always impressed by the professionalism and friendliness of the manager and all her team either when they contact me directly or I'm calling for updates. Nothing seems too much trouble for the team and they genuinely seem to care about the residents. Prior to lockdown I witnessed some great interaction
between colleagues and residents and know that the team at Roberttown have been working extra hard in lockdown to keep everyone connected.

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Review from Michael P (Son of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been in care at Roberttown on and off for the last few months, starting in respite but is now there permanently. At all times the staff have been brilliant with Mum. They have looked after her and made her feel welcome. This has been so reassuring for my family and I to know that she is in
a happy, very hygienic place, with great staff around her.

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Review from Sharon C (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank the wonderful team at Roberttown for the care they have provided to my mother. They have done everything they possibly could to accommodate her needs.
The team headed by the manager are a credit to the caring profession.
Every situation has been dealt with compassionately and professionally.
Thank you.

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Review from V H (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff in this care home provided our relative with outstanding care whilst staying with them. Support was shown to our relative and us as a family going through an extremely upsetting time. I cannot thank the staff and manager enough.

Reply from Julia Bentley, COO at Roberttown Care Home Ltd

Thank you so much for your positive comments regarding our colleagues, which will be greatly appreciated. I am so proud of how our colleagues have dealt with the pressures that Covid has brought to ensure our residents receive the highest standards of care.


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Review from Robert D (Brother of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming, friendly and professionally run care home. Our dear sister appears to have really settled very well into the home and feels secure and comfortable. She appears happier than she has been for a long time. Many thanks to the dedicated team (new family to our sister) led by the manager.

Reply from Julia Bentley, COO at Roberttown Care Home Ltd

Thank you so much for your positive comments regarding our colleagues, which will be greatly appreciated. I am so proud of how our colleagues have dealt with the pressures that Covid has brought to ensure our residents receive the highest standards of care.


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Review from Christine J (Sister of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visit, we are always made welcome, and the staff are very friendly. They provided us with drinks and a blanket and chair for my elderly mother when we did an outside visit (window). If they give this sort of attention and care to the residents, I am sure that they will be very happy and well
looked after.

Reply from Paul Millar, Sales Manager at Roberttown Care Home Ltd

Many thanks for taking the time to review our home. It is our pleasure to care for your Mum. Your kind words are really appreciated and I will of course pass them on to the dedicated and caring Roberttown team.


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Review from Craig S (Son of Resident) published on 14 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all of the staff for the excellent standards of care and compassion that they have given to my mum since she has been a resident of Roberttown Care Home.
I visited my mum today and it was absolutely brilliant, to be able to sit down with her and talk properly, was wonderful
and it meant the world to my mum too . I would also like to thank all the staff who made today's visit so special for me and my mum.
Thank you all.

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Review from Anne M (Daughter of Resident) published on 29 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother recently moved into the care home after a spell in hospital/intermediary care. The manager was extremely helpful when we were making the choice for her new home, especially given that we could not visit due to covid. Since moving in the staff have been so kind and caring, making the transition
as easy as it possibly could be. Nothing is too much trouble. Communication to the family has been excellent both verbally and by email. All in all, we feel that our mother is going to be very happy in her new home,

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Review from Destiny R (Daughter of Resident) published on 21 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality of care is my top priority! Experienced, kind, friendly, compassionate and caring staff. Gets 5 stars and a thumbs up from me. Trust is key and I trust this care home 100% to look after my father with dementia. Top class staff and diamond standard managers. My father is both happy and settled.
A huge thank you to everyone involved.

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Review from Bob H (Son of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was admitted to this care home through social services, she never settled in the six months she was admitted of her residence, I'm sure it was down to staffing problems. She was in this care home for six months and during this time she (had 3 falls and had to be taken to hospital) care orders
were put in place by ambulance staff etc during this period, my "mother was diagnosed with Dementia" prior to her admittance to the care home. We did note that all the staff were agency staff and had no permanent staff leadership at this time and also feel that dementia patients should not be accepted at this care home as it is not suitable for them.


Since my mother has been transferred to a suitable care home she has now settled with her environment and is at ease and no longer has "falls" and along with wonderful staff who seem to appreciate her circumstances who care for their patients please appreciate this it's written with experience and hope no one else has to go through this.


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Review from W K (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived in this home now for three years and loves it. Nothing is too much trouble for the staff and the manager ensures I am fully informed of everything that happens with mum. Thankfully this home is a little jewel in Roberttown Care Home my mum thinks all the staff are her children!

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Review from A C (Daughter of Resident) published on 19 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was placed in the home in an emergency, but it really was a Godsend. He enjoyed it so much he requested to stay permanently. All staff are first class. Born to be in that job. Poor Dad has dementia but he has thrived in Roberttown. Excellent all round.

Reply from Rachael Price, Home Manager at Roberttown Care Home Ltd

Thank you for taking the time to review.


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Review from B F (Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round!
I have lived at Roberttown for 2 years. I wish I had moved in earlier, they even let me bring my budgie Gorgie. The staff are marvellous and treat me like family now I don't have my own. I feel very lucky I chose to live here. The manager spends time to call every day and they
take me to sit out too, the puddings are too nice to say not to!

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Review from Jean S (Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

These carers are the best. Very good meals. I stayed whilst my kitchen was fitted. Second time here. I slept so well. Very good activities/fun and games. Manager lady is lovely and kind, spoke to me every day, always lots to eat and drink. Looking forward to coming back when I do my lounge.

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Review from Lesley W (Daughter of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely satisfied with the care that my mother receives. I find the staff very helpful and friendly.

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Review from Yvonne (Friend of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Roberttown Care Home has beautiful grounds, grass lawns with paths suitable for wheelchairs. A fish pond with a fountain, five hens and cockerel. The hens have a little house made of new wood with a slide inside for them to walk up and down. There are seating areas with comfortable chairs some in shady
places. There are trees, bushes with flowers and foliage. Flower beds of daffodils and other colourful flowers. It is sad that I have rarely seen the residents in this beautiful place.

Reply from Rachael Price, Home Manager at Roberttown Care Home Ltd

Thank you for providing a review, I agree it is such a shame your loved one doesn't like sitting out in the garden but please feel free, you are welcome to sit in it any time you wish.


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Review from Sidney G (Respite Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite needed after a fall - beautiful home, excellent staff - pure Angels! They knew all about me and what I needed prior to me even arriving! Nothing was too much trouble. The Manageress is an Angel and made me feel so wanted and my needs were very important to her. I'm not quite ready for a home
yet but I hope I can come here when I do. 1st class treatment all round.

Reply from Rachael Price, Home Manager at Roberttown Care Home Ltd

Thank you for taking the time to provide a review.


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Review from Sara F (Daughter-in-law of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Roberttown are absolutely fantastic from the carers, laundry, reception, kitchen, cleaners, maintenance - management. Always polite, friendly, helpful, supportive and compassionate - under difficult circumstances. Definitely, deserve a medal and pay rise, cannot thank them enough.

Reply from Rachael Price, Home Manager at Roberttown Care Home Ltd

Thank you for your kind review, we all appreciate your continued support.


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Review from Evelyn C (Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As long as I need care, I will want to stay in this beautiful home.


The staff like one big family. I am so well here. Changes my views on care home altogether.


Definitely recommend.


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Current Review Score: 9.5 (9.488)

Overview of Review Score

The Review Score of 9.5 (9.488) out of 10 for Roberttown Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.688 for Roberttown Care Home Ltd is calculated as follows: ( (67 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.688

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Roberttown Care Home Ltd is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Adam

Adam Calverley

Job Title: Home Manager

It’s a great privilege to be the Home Manager here at Roberttown and it gives me great pleasure to work with such a fantastic team of dedicated and caring staff.


My 15-year career in care has included specialist management roles within learning disabilities, dementia and elderly residential care.


The resident’s well-being is my main priority and delivering high-quality person-centred care in a safe and happy environment is paramount to this. Building good relationships with resident’s families is also very important to me and my door is always open.


In my spare time, I love travelling and visiting new places. I’m also a keen motorcyclist and a bit of a movie buff. I’m married with four children and am also now a very proud grandad.