Basic rates depend on room size and features. Care fees may fluctuate due to individual care needs.
Please knock on the front door and wait for someone to come see you.
Please use the designated car park (or the street immediately out front).
Ashfield Nursing & Residential Home has a Review Score of 9.3 (9.274) out of 10, based on 6 reviews in the last 2 years. Over all time Ashfield Nursing & Residential Home has 6 reviews.
Review from M B (Son of Resident) published on 18 November 2024
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Reply from Sean Dawson, Business Manager at Ashfield Nursing & Residential Home
I think I know exactly who said that to you and I couldn't agree more! We will always prioritise health and well-being before silver spoons. Thank you for taking the time to share your experience. It's so wonderful to hear your kind words, I will pass this on to our super team who I'm sure will feel the same way.
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Review from A F (Son of Resident) published on 30 October 2024
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Reply from Sean Dawson, Business Manager at Ashfield Nursing & Residential Home
That was a pleasure to read, I will pass this on to the team who will likely feel the same. Thank you for taking the time to write such a thoughtful review.
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Review from P D (Son of Resident) published on 29 October 2024
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Reply from Sean Dawson, Business Manager at Ashfield Nursing & Residential Home
We are delighted to hear that we were on your radar before needing our service. Thank you ever so much for finding the time to provide us with your feedback.
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Review from Jonathan G (Son of Resident) published on 25 October 2024
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Reply from Sean Dawson, Business Manager at Ashfield Nursing & Residential Home
We're glad to see that our investments in care are being recognised and received well. Thank you so much for taking the time to provide us with feedback!
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Review from N T (Son of Resident) published on 25 October 2024
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Reply from Sean Dawson, Business Manager at Ashfield Nursing & Residential Home
Your kind words are encouraging and will be passed on to the team. Thank you so much for taking the time to give us feedback!
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Review from Elizabeth G (Relative of Resident) published on 11 September 2024
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Reply from Sean Dawson, Business Manager at Ashfield Nursing & Residential Home
Thank you so much for taking the time to give us feedback. We will use this information to further improve the services that we provide. I will also pass your compliments on to our very talented and hardworking chef.
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The Review Score of 9.3 (9.274) out of 10 for Ashfield Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.736 for Ashfield Nursing & Residential Home is calculated as follows: ( (54 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 72 Ratings = 4.736
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.538 Points relating to the number of positive Reviews for Ashfield Nursing & Residential Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 6 Positive Reviews ÷ 6.4 = 0.938
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Nov 2023
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Job Title: Registered Manager
Joined: 2010
Kat supports our leaders in overseeing the running of all services provided at Ashfield.
She started with us as an apprentice Care Assistant in 2010 and has proven ever since that she always puts the health and well-being of our residents first.
Job Title: Deputy Manager
Joined: 2005
Nom oversees the delivery of Nursing care to our residents living at Ashfield.
She came over from Zimbabwe in 2005 to work for us as a Nurse. She was a great help to our ex-registered Manager (now Clinical Director) and is continuing to show the same support towards Kat (our current Registered Manager).
Job Title: Assistant Manager
Joined: 2009
Jon oversees the delivery of Personal care to our residents living at Ashfield.
He started with us as an apprentice Care Assistant in 2009 alongside Kat (our current Registered Manager). It didn't take long for us to see his leadership potential.
Job Title: Hospitality Manager
Joined: 2019
Courteney oversees the running of Catering, Housekeeping and Laundry services which our residents living at Ashfield use.
She started as a Catering Assistant in 2019 and quickly began to learn other positions around the home. When the opportunity arose, it was clear who had the expertise to run our hospitality services.
Job Title: Activities & Events Co-Ordinator
Joined: 2024
Dean oversees the delivery and organisation of Activities and events for our residents living at Ashfield.
He ran a very successful events company and is now sharing his expertise with us whilst re-shaping the kind of activities and events we provide for our residents.