Brandon House

Tongue Lane, Meanwood, Leeds LS6 4QD
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8.9 32 Reviews
  • Brandon House, Leeds
A charming detached property renovated for the purposes of modern care, Brandon House makes the most of rural surroundings in order to provide a relaxing daily lifestyle alongside professional and personalised care.

Private grounds are enclosed within a Yorkshire stone wall, while the home itself is ideal for older people, adults with a disability and also the practice of dementia care.

All bedrooms are spacious and the home encourages residents to personalise their rooms to make them more homely.

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Care Provided by Brandon House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for Brandon House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,045
    • Self-Funded Residential Dementia Care from £1,100

  • Please note Fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
  • (these prices are only a guideline, please contact Brandon House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brandon House Reviews (32)

Total of 32, showing 1-20
8.9

Brandon House has a Review Score of 8.9 (8.870) out of 10, based on 9 reviews in the last 2 years. Over all time Brandon House has 32 reviews.

Overall Experience

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  • 9
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Date Published

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Review from Claire J (Daughter of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking for respite for my mum. The home isn't huge, but I actually liked that. Upon visiting to look around, it had a warm friendly atmosphere and the residents appeared to be happy. I noticed that none of the residents seemed to be left alone, unless in their rooms.
Attention to detail from
the manager with regards to mum's needs was brilliant and any concerns I had were put to rest.
The decor is a little dated, and not like the super modern, newer homes we've used in the past. However, it was clean and the room mum was allocated, had a lovely view of the garden.
All the staff were lovely and I was very happy and will be booking again in the future.

Reply from Davey Taverner, Digital Marketing Manager at Brandon House

Thank you for taking the time to review Brandon House so highly. We appreciate your feedback and are thrilled you are happy with the care we provide our residents. Have a lovely day and please visit us again soon.


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Review from Robert W (Husband of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Your opening photo of the home shows a line of conifers running down the side of the drive which was removed four years ago to comply with a CQC request at the preceding review. The reason that the CQC asked for this was to improve the view from the resident's windows. The home has just constructed
a solid timber fence to the same line and more as the conifer hedge and the same height as the conifer hedge. The visual impact for visitors and residents who live in rooms overlooking this fence is obvious. massively worse than when the hedge was there. The bin store area of the rear car park used to be tidy, however, there are additional bins and a skip outside the bin enclosure. The visual impact for residents whose rooms overlook this area is obvious. Poor.

Reply from Davey Taverner, Digital Marketing Manager at Brandon House

Thank you for taking the time to review Brandon House. We appreciate your feedback and are continually looking to improve our services and the home. The fencing you have mentioned has now been removed and we are looking into other areas of the home for improvements also. Thank you for your honest review as it is through this feedback we can move forward on our journey to making the home the perfect setting for our residents and their loved ones. Have a lovely day.


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Review from Tom G (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy visiting Brandon House because the atmosphere is always cheerful and positive. The staff are wonderful.

Reply from Davey Taverner, Digital Marketing Manager at Brandon House

Hello Tom, thank you for reviewing Brandon House so highly. We appreciate your feedback and will be sure to relay your kind words to the team. Have a wonderful day.


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Review from Mark D (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff are very hard working and very caring but clearly not enough of them and feel as though my mum did not get the Dementia support which is claimed for by the home on the website and feel very let down by communication, security, medication management.
As a nursing home, I would recommend it but
for someone with needs support there needs to be some scrutiny of what the home is claiming against reality and I only hope my report to the Care Quality Commission enforces some changes. Communication is a real letdown. I would not recommend Brandon.

Reply from Davey Taverner, Digital Marketing Manager at Brandon House

Mark, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please do not hesitate to contact us to arrange a meeting to discuss this further. Have a good day.


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Review from C C (Daughter of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum loves the singing and is really happy. Singing all the old songs. The staff make it as happy and look happy too. That makes a difference. I feel happy too. The staff have made me feel welcome too.

Reply from Davey Taverner, Digital Marketing Manager at Brandon House

Thank you for taking the time to review Brandon House so highly. Thank you


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Review from K G (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very swift response to asking to view the home and ask for a place for Mum. Lovely feel to the home and all questions answered around the previous quality mark. Nothing was too much for the staff, Mum was encouraged to take part and was included in activities. Staff were lovely with the residents. Mum's
care was fabulous and she was cared for right up until her passing. Only 5 weeks, but it was the right place.

Reply from Davey Taverner, Digital Marketing Manager at Brandon House

Thank you for your lovely review of Brandon House. We are so pleased that we could provide a loving and caring environment for your mum. We always strive to offer the highest standard of care for each of our residents for as long as they are under our care. I will be sure to share your kind words with the team. Thank you.


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Review from Malcolm P (Nephew of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very helpful. They all take good care of my uncle. My uncle feels very settled and comfortable. Some of the staff do go above and beyond. A special mention must go to one staff member in particular. She has been very supportive.

Reply from Lynn Billingham, Business Development Manager at Brandon House

Thank you for taking the time to submit a review. It is lovely to hear how happy your uncle is within the home. It is wonderful to hear that some of the staff go above and beyond to support you and your uncle. I will share your lovely review with all the team.


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Review from N W (Son of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Brandon House to all.

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Review from T M (Daughter of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and family love it here. The staff are fab and go above and beyond for us.

Reply from Lynn Billingham, Business Development Manager at Brandon House

Thank you for taking the time to submit a review. It is always lovely to receive feedback from families about the great care provided by our staff who always go above and beyond. I'll share your wonderful comments with all the team.


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Review from D H (Wife of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was placed in the home during covid, after a spell in hospital. I had not seen him - no visiting. First visit to Brandon - I felt so relieved. Lovely home - happy, cheerful and lovely staff. My husband is clean, looks well cared for and relaxed. How wonderful for me! Thank you!

Reply from Lynn Billingham, Business Development Manager at Brandon House

Thank you for your lovely review. It is wonderful to hear how settled your husband is at Brandon House and how happy you are with his care. I will share your comments with the the team.


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Review from Louise S (Daughter of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into Brandon house with dementia and nursing care needs in September 2022. I can honestly say this home has been great. The staff are really sensitive, kind and caring, they are always around and they always know where my Mum is.
The home is quiet and peaceful and has good facilities.
The food is nice, homecooked on-site, and the tea and coffee are endless!
The place is small which means you get to know people and staff well. Mum has settled in well and I am sure is being well looked after when I'm not there.
I would thoroughly recommend it.

Reply from Lynn Billingham, Business Development Manager at Brandon House

Thank you for your lovely review. It is wonderful to hear how pleased you are with the home and how well your mum has settled in. I will share your comments with all the team.


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Review from J R (Daughter of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems happy and comfortable at Brandon House and it is a weight off our minds, knowing she is well looked after.

Reply from lynn Billingham, Business Development Manager at Brandon House

Thank you for taking the time to complete a review. It is lovely to hear how pleased you are with the care your mum receives and how happy and comfortable she is at Brandon House. I will share your comments with the team.


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Review from S D (Son of Resident) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is a happy friendly environment in a pleasant setting. The staff are caring and thoughtful, providing activities which are interesting for residents. The meals are tasty and varied. Overall, a care home, which I would be happy to recommend.

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Review from J R (Daughter of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted at Brandon House, a few months ago. I couldn't ask for a better place. She's happy, she feels safe and she has put so much weight on since she's here. The staff are so caring and the nurses are highly skilled and always available when needed. The food is excellent and there are many
choices. Brandon House is definitely going well!

Reply from lynn Billingham, Business Development Manager at Brandon House

Thank you for taking the time to complete a review for our home. It is lovely to hear that your mum has settled so well in the home and how safe she feels. We have a great team, who work hard to ensure residents are well cared for and enjoy wonderful, home-cooked, meals.


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Review from S A (Wife of Resident) published on 18 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at this lovely nursing home for the past six years. I cannot express how happy I am with my husband's care. The manager and her staff are so loving and nothing is ever too much trouble. They recently decorated the home and bought new furniture. The activities coordinator
arranges daily activities for everyone. The food is delicious. They deserve the five stars.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Thank you for taking the time to leave a review for us at Brandon House Nursing Home. We're happy we could meet your expectations! We are delighted to hear you appreciated the new renovation, our staff and the type of care we offer. Thank you and have a fantastic day!


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Review from Margaret C (Daughter of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Had to remove my mother after abuse was discovered.
It was confirmed by an agency care worker as she witnessed the abuse. Police and adult social care were alerted for us to remove my mother the same day it was discovered.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Hi Margaret, thank you for sharing your opinion with us. We can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We have already initiated an investigation and the managers alerted the proper authorities. Up to now, our investigation does not show evidence for your claims. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 0113 278 7103. We look forward to hearing from you.


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Review from Martin R (Son of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at the care home for some time now, I can honestly say the care home staff do their very best. They are always friendly. I think they have been short on staff for a while now but I have never heard any of them complain they always have a smile on their faces, it's a job I couldn't do
myself, we are very grateful. The home is very strict when it comes to having to be booked in and having to have PPE, always check you have had a covid test before you are allowed in.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Thank you for sharing your honest opinion. We are glad to hear you appreciate our team effort to provide a high standard of care and safety. Thank you, and have a fantastic day!


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Review from C K (Next of Kin) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing home, amazing staff and amazing management! Staff are always around! The home requires improvement but they are definitely in the right direction! The manager is always around checking on residents, staff and relatives. She’s always willing to listen! It is nice to see Brandon House with all
these new staff and residents. Activities are wonderful and residents really enjoy them.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Hi There,
We are so happy to read such a great review about Brandon House Nursing Home! We always strive to provide top-quality care to every resident, and are pleased to hear that you enjoyed your next of kin experience here at Brandon House Nursing Home! And yes, the Home Manager and the activities coordinator are the sweetest, our residents adore them. They are always smiling and willing to listen to the Residents and to their families, we are lucky to have them here.


Thank you, and have a fantastic day!


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Review from Lisa E (Daughter of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad lives with Parkinson's and Lewy Body Dementia and after periods of time in hospital it became apparent he could no longer be looked after at home due to severe deterioration. We found accepting moving him into full-time residential care very hard but he has settled well and I can honestly say
that every staff member I have encountered has shown nothing but amazing care and kindness to my dad and ourselves. Lewy can be a hard dementia to understand however I can see that all staff are well educated and trained in all kinds of dementia care and go above and beyond to meet and exceed his needs. This was evident in the quick response you gave to calling an ambulance when he has been recently admitted to the hospital.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

We're happy you found our staff to be so supportive during your experience here at Brandon House Nursing Home. We are always more than happy to assist you if anything else comes up. Take care!


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Review from Margaret K (Sister of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Once again visited my sister today. The duvet cover was stained and her bed looked as if it hadn't been made. Pillowcases were stained too. I felt her arms and she was cold, so put a cardigan on her. My sister has lost an awful lot of weight, therefore, will feel the cold more. The room was cold too.
This is basic care for someone as ill as my sister and I am disappointed, to say the least.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House

Thanks so much for sharing your experience with us. We are so sorry we fell short of expectations from our usual high standards.


Your feedback is incredibly valuable to help us keep training our teams to deliver the excellent customer service we strive for. Please contact us at manager@brandonhouse.co.uk, we want to hear the full story and make sure this does not happen again.
Kindly,
Brandon House Team


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Current Review Score: 8.9 (8.870)

Overview of Review Score

The Review Score of 8.9 (8.870) out of 10 for Brandon House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.337 for Brandon House is calculated as follows: ( (67 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 104 Ratings = 4.337

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.533 Points relating to the number of positive Reviews for Brandon House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 7 Positive Reviews ÷ 8.4 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Nini Lovidge

Job Title: Home Manager

Joined: 2024

Nini is Brandon House’s Home Manager with several years of experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of which have Mental Health issues. Nini is very experienced in the management of care homes and is committed to providing a high–quality service.


She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Nini is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression


Frequently Asked Questions about Brandon House

What types of Care is Brandon House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brandon House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brandon House have?

There are 38 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Brandon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brandon House to the centre of Leeds?

3.4 mile(s) as the crow flies, distance by road may be significantly further.