Please note Fees exclude Funded Nursing Care. Please enquire with the Home for full pricing list.
Brandon House has a Review Score of 8.9 (8.870) out of 10, based on 9 reviews in the last 2 years. Over all time Brandon House has 32 reviews.
Review from S W (Next of Kin) published on 28 July 2021
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Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Brandon House
Thank you for your positive review. We really appreciate you taking the time out to leave a review about our home. We hope to continue to reach your expectations of care.
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Review from M P (Husband of Resident) published on 22 October 2019
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Review from C S (Daughter of Resident) published on 22 October 2019
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Review from R F (Brother of Resident) published on 16 October 2019
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Review from F L (Daughter of Resident) published on 26 March 2019
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In the short time he was there, staff and residents and their families made Dad very welcome and comfortable. Due to his illness, he was unable to participate in a lot of the activities ie visit from mini beasts etc but he
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Review from John R (Husband of Resident) published on 18 March 2019
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Review from Julie L (Stepdaughter of Resident) published on 13 December 2018
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Review from Bev (Daughter of Resident) published on 10 July 2017
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Review from Doreen A (Daughter of Resident) published on 22 May 2017
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Review from Ian R (Son of Resident) published on 11 July 2016
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Review from Mike B (Son of Resident) published on 9 June 2016
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Review from Bryan W (Husband of Resident) published on 9 June 2016
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The Review Score of 8.9 (8.870) out of 10 for Brandon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.337 for Brandon House is calculated as follows: ( (67 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 104 Ratings = 4.337
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.533 Points relating to the number of positive Reviews for Brandon House is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 7 Positive Reviews ÷ 8.4 = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 May 2024
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Job Title: Home Manager
Joined: 2024
Nini is Brandon House’s Home Manager with several years of experience. Her main interest and experience are in managing successful care homes housing elderly and frail Residents, some of which have Mental Health issues. Nini is very experienced in the management of care homes and is committed to providing a high–quality service.
She is ultimately responsible for the effective and professional running of the care home but will allocate time to discuss any aspect of our Resident's care or any problems they may be experiencing. Nini is keen to work closely and in partnership with our Residents, their relatives and significant others to benefit the Residents in her care. She is a dynamic team leader and has an ongoing interest in professional development and career progression