Halcyon Court

Cliff Road, Headingley, Leeds LS6 2EZ
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9.6 52 Reviews
  • Halcyon Court, Leeds
Anchor’s Halcyon Court enjoys a quiet location in Headingley. It provides quality care and pleasant facilities within a comfortable and relaxing environment.

The home benefits from good road and public transport links, as well as local shops and amenities the suburb has to offer. The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Residents receive detailed care plans to ensure their individual health and care needs are continually met. Anchor takes pride in the dementia care it provides and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care for the over 55s. Anchor strives to provide high-quality care and surpass expectations by reinvesting the money it makes back into its properties and services.

Care Provided by Halcyon Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Andrea Gibson (Manager)
  • Admission Criteria
    • Please contact Halcyon Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Halcyon Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,078
    • Self-Funded Residential Dementia Care from £1,078
    • RESPITE Self-Funded Residential Care from £1,078
    • RESPITE Self-Funded Residential Dementia Care from £1,078
  • Colleagues at Halcyon Court will be happy to discuss our weekly fees with you and what our fees include.


  • (these prices are only a guideline, please contact Halcyon Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at Halcyon Court.


  • Parking
  • Onsite parking is available, including disabled spaces.


Total of 52, showing 1-20
9.6

Halcyon Court has a Review Score of 9.6 (9.565) out of 10, based on 23 reviews in the last 2 years. Over all time Halcyon Court has 52 reviews.

Overall Experience

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  • 18
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Overall Experience  Overall Experience 5.0 out of 5

Helpful, friendly and informative staff.

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Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff at Halcyon Court to be very helpful and friendly. The home is kept clean and tidy and residents appear to be happy and healthy living there.
My friend has her own room so she can have some quiet time should she wish to. There is also lots of rooms to mix with other residents.

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Overall Experience  Overall Experience 3.0 out of 5

We are grateful for the welcome my friend has recieved. Thank you.
I am grateful for the contact with one member of staff in particular who has been the recipient to my emails. An induction pack would have been helpful and answered the many questions we have had. It is not always clear which staff
member to speak to. My friend is not always dressed in clean clothes, as he tends to replace worn underwear in drawers, perhaps if the staff could check him daily and remember for washing. I don't think his good jumpers and trousers have been washed since his arrival. Sometimes mail is just left inside the front door, so residents have been able to help themselves.

Reply from Andrea Gibson, Home Manager at Halcyon Court

Thank you for taking the time to leave Halcyon Court a review. All feedback is very important to us and we look forward to discussing the points below at our meeting this week. Our residents are at the heart of all we do here and we strive to provide excellent care in a comfortable and homely environment.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has just moved into Halcyon Court Leeds and he and we love it. He feels safe and secure there. The staff have quickly assessed his needs and he feels at home. The building is complex but they help him to navigate it.

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Overall Experience  Overall Experience 5.0 out of 5

One lady is really good to me, she goes out of her way to support me, she helps me buy my clothes and footwear and she washes them for me. They always go out of their way to talk to me and support me even when I'm having bad days.

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Overall Experience  Overall Experience 1.0 out of 5

Had a horrible experience with this home after 3 falls of mum in law over 8 months. Never ever rang whilst she was in hospital to ask how she was. The last time she fell due to a carer not taking proper care to keep her safe. She ended up in hospital for last time and died 5 weeks later in nursing home.
Keep an eye on your relative and make sure care plans are person centered and followed properly.

Reply from Andrea Gibson, Manager at Halcyon Court

Thank you for your review, the matter is being fully investigated. We take all feedback seriously and the wellbeing and safety of all our residents and colleagues is our priority.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Halcyon Court for more than three years. She turned 100 last month and the home held a lovely party for her. She received a beautiful bouquet from the CEO of Anchor. The staff are always helpful, pleasant and friendly. I feel that Mum is happy and well cared for. The
gardens at Halcyon Court have improved a great deal recently. They look much better, which is important as I often take my mum outside when I visit.

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Overall Experience  Overall Experience 5.0 out of 5

We never thought we'd be able to get Mum to her only granddaughter's wedding as she's been reluctant to leave her bedroom and before home, I mentioned my worries and concerns to the manager and she was so lovely and helpful and said they would help me and the family make it possible. Whatever we wanted
they would help. They had her ready and dressed with all her tablets for two nights away and when we picked her up it went so smoothly without any upset or resistance. Mum had the best time at her granddaughter's wedding and to see all the family together after two years, it was a very beautiful but emotional day. Thank you so much for making our worries fade away it meant the world to Mum and also to us. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I find the home very supportive and the staff very helpful. My brother is well looked after and settled here. Thank you so much.

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Overall Experience  Overall Experience 4.0 out of 5

Halcyon Court is just right for my mother. The action is peaceful enough. The carers are so friendly and kind. Not pretentious just with the best for the oldies in mind. The activities are good. Tea party Tuesday, kids making easter bonnets. I'm happy my mum is in good hands. She is happy here. Thanks
to all the staff!

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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident of Halcyon Court from 2021 until she passed away in July 2024. Her care has always been excellent and the care staff really care.
If I had any concerns I knew they'd be addressed immediately and I got to know the management team and many of the staff on first-name terms.
In her
final days they really were incredible. Mum was treated with love and dignity. I and other family members spent many hours by Mum's bedside as she was in her final days and the staff took almost as much care of us as they did of Mum. We were able to come and go whenever we liked and there was always a cup of tea available.
When she passed it was clear to see the love the staff had for Mum and there were many tears.
We were never pressured to clear her things and Mum had asked that her 'decent' clothes be given to residents who had no family to provide for them, for which the home was delighted.
Our whole family will always be grateful for what the staff at Halcyon Court did for Mum. RIP Mum

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Overall Experience  Overall Experience 4.0 out of 5

Carer care is very good and friendly, also helpful when needed.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was quite poorly last week and the staff were just excellent. They organised the correct care/medical assistance for her. They kept us updated and I'm sure it is their expertise and care that have pulled her through this latest episode we are so grateful to the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

The senior care and the rest of the staff are very helpful and professional understanding of my wife's needs.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with Halcyon Court on Anchor Care Home. Anchor, Halcyon Court are the best (at the price level they operate at). I want to thank all the staff and management for looking after my mother so well.
My mother and I are very happy with the overall service. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

I have and my family have experienced kindness and understanding from staff. They are kind, the senior staff and reception have a wicked sense of humour. I feel that I could approach them about anything, especially about my mum's issues. Thank you.

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Overall Experience  Overall Experience 3.0 out of 5

Came to bring my granny to the tea room and we rand an hour prior to ask to get her ready. No wheelchair available was looking for ages, had to get her to walk down and she was extremely tired after this. The food was lovely and a nice atmosphere. More wheelchairs are needed, please.

Reply from Andrea Gibson, Manager at Halcyon Court

Thank you for taking the time to review Halcyon Court and we are pleased you rate our staff as excellent. Our Afternoon Tea has become popular and we apologise that a wheelchair wasn't available to support your Grandma. We do have a number of porter chairs and other mobility aids available to assist our residents, and colleagues offered to take a selection of sandwiches and cakes to your Grandma's room.


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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Halcyon Court for some weeks. From the time I and my wife first saw Halcyon, we both had no doubts that this was the right place for my brother. We are welcomed every time we visit by warm, smiling staff and are touched by the good humour and enthusiasm of the people that work
there. This applies from the most senior members of staff down to the people that clean my brother's room. The first thing I notice when I see my brother is how well he looks and he, himself, says how settled he is. He feels safe and secure and is very trusting of the staff who care for him. There seems to be nothing that the staff will not do for the people under their care.
The times I have talked about the food at Halcyon, with my brother, he is very happy and says he gets plenty. Well done Halcyon.

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Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care in Halcyon Court for over 4 years and I feel that her quality of care has improved considerably over the last 12 to 18 months. The home itself is very welcoming to visitors, the staff are always very pleasant and approachable, and this friendly attitude is displayed by all
the staff including the Reception lady, the maintenance man, the chef, and the cleaners.
Although my mother is suffering from dementia she immediately recognizes staff members and is obviously happy to see them and she regularly tells my sister and I that "It's lovely here, I wouldn't mind living here permanently"!
She spends most of her time in her own little world but it is patently obvious that she is very happy in that world - and that is all that matters to my sister and I. Thank you Halcyon Court staff for keeping our mum happy and for the love and care you give to her.

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Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Halcyon Court is calculated as follows: ( (189 Excellents x 5) + (61 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 271 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halcyon Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Halcyon Court

What types of Care is Halcyon Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Halcyon Court provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Halcyon Court have?

There are 71 Single Rooms.

What are the Facilities & Services at Halcyon Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Halcyon Court to the centre of Leeds?

1.9 mile(s) as the crow flies, distance by road may be significantly further.