Halcyon Court

Cliff Road, Headingley, Leeds LS6 2EZ
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9.6 52 Reviews
  • Halcyon Court, Leeds
Anchor’s Halcyon Court enjoys a quiet location in Headingley. It provides quality care and pleasant facilities within a comfortable and relaxing environment.

The home benefits from good road and public transport links, as well as local shops and amenities the suburb has to offer. The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

Residents receive detailed care plans to ensure their individual health and care needs are continually met. Anchor takes pride in the dementia care it provides and offers on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England's largest not-for-profit provider of housing and care for the over 55s. Anchor strives to provide high-quality care and surpass expectations by reinvesting the money it makes back into its properties and services.

Show Halcyon Court on the Map

Care Provided by Halcyon Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Andrea Gibson (Manager)
  • Admission Criteria
    • Please contact Halcyon Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (71)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Halcyon Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,078
    • Self-Funded Residential Dementia Care from £1,078
    • RESPITE Self-Funded Residential Care from £1,078
    • RESPITE Self-Funded Residential Dementia Care from £1,078

  • Colleagues at Halcyon Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Halcyon Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Halcyon Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Halcyon Court Reviews (52)

Total of 52, showing 21-40
9.6

Halcyon Court has a Review Score of 9.6 (9.565) out of 10, based on 23 reviews in the last 2 years. Over all time Halcyon Court has 52 reviews.

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Review from Jane W (Daughter of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well looked after in Halcyon Court. The staff know her and her needs, and she responds well to them. My mum often chooses to stay in her room, but I am aware that there are a number of activities available for residents. Staff communicate quickly with us over any issues, and when we have
flagged anything they have been quick to respond. I would describe it as a friendly and caring environment.

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Review from A P (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum sadly had to go into Full Time Care very recently after a fall at home. We picked Halcyon Court after a tour of several as it was clear that the residents there were very happy and the staff cared. Mum needs specialist Dementia care and she is getting that at Halcyon Court. They have taken
the time to attend to her personal care needs, which is no mean feat, and she is very well looked after. They also took the time to work with us and to design a care plan for Mum. It is lovely to visit her and see her up in the day room taking part in activities rather than being on her own in her room.
Her room is modern and always clean and the tea trolley is never far away.
We no longer worry about Mum as we did when she was living on her own at home, we know she is safe and being looked after. I can't thank the staff enough for taking the time to care for her as well as they are. Thank you.

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Review from Belinda M (Niece of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was moved to Halcyon Court from hospital. Due to the lack of communication to the care home from the hospital lead to quite a rocky start, but the care home went above and beyond to help us settle my uncle in.
The manager was so understanding and caring. She really put our family at ease
and made everything as easy as possible.
The staff are really lovely and had made my uncle feel very cared for.

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Review from Janet D (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had to get urgent care for my 93-year-old mother, who has mobility issues. Halcyon Court responded very quickly to what was a family emergency, they made us very welcome, and although my mother was only there for three nights, she said the staff were wonderful. They were kind and friendly and treated
her with dignity.

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Review from Chris W (Friend of Resident) published on 25 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My work colleague required convalescent care for twelve days due to a broken hip that had been operated on at hospital. I had rung eight other care homes before my friend was accepted. Extremely grateful.
All staff are excellent and friendly. Would recommend. Food was an issue because there was minimal
Halal options. However, the kitchen did their best. Many thanks for looking after my friend, grateful.

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Review from D B (Daughter of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are kind, caring and interested in the state and welfare of residents. Are safety-aware and make an effort to keep residents' rooms clean. I think that staff face many challenges amongst which is caring for many people who are declining but despite this they provide good support to residents.

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Review from M G (Son of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hacylon Court is a very friendly place, staff are friendly and well trained. The home is well kept and clean, lots of activities for the residents.
My mum is very happy and has been made very welcome, I do not worry when I leave her.

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Review from Philip G (Son of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff seem to spend time with the residents and treat them like friends.

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Review from Brian S (Brother of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is safe in the home and well looked after.

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Review from Pauline T (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have always found carers very helpful and easy to talk to.
The rooms are always clean and tidy.
The food is very palatable and plenty of choice.

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Review from K L (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum went to Halcyon Court after a stay in hospital. The staff at the home were accommodating and friendly, she really enjoyed her stay there. We were not sure if Mum would need to stay in care after her fall but the staff at this home helped her to get back on her feet and she has managed to go home.
Thank you, everyone.

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Review from Mavis R (Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very, very welcoming to all. Staff wonderful.

Reply from Kala Jessop, Manager at Halcyon Court

Thank you for taking the time to review Halcyon Court and I let our team know your kind comments. We have discussed your feedback and we will continue to listen to make sure that all aspects of living with us are to your satisfaction.


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Review from June T (Daughter of Resident) published on 11 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family cannot fault the care our mum received at Halcyon court.
The staff are absolutely wonderful, nothing is too much trouble. The pandemic caused a lot of disruption but we have always been informed promptly if Mum had the doctor or was ill.
Her last 4 weeks were particularly upsetting
for us as a family and for the staff. Mum had decided she wanted to spend her final days there... she was treated with dignity at every point.
We were also looked after as we sat with Mum, tea, biscuits and breakfast on occasions.
So pleased Mum was there.
Thank you, everyone.

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Review from Ann C (Niece of Resident) published on 5 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt became a resident of Halcyon Court during the pandemic therefore a pre-visit to the home prior to residency was not possible. However, I must say that the care that my aunt has received has been very good. Other professional organisations have formed a large part of the care provided due to
specialist needs but apart from this the carers at Halcyon have been very kind and caring and have always provided a good caring service at all times.
I have not been inside the home yet but I have no qualms about the environment as my aunt is very happy and seems to get on well with everyone. Whenever I speak to my aunt she always says she's very happy where she is and the staff are lovely.
I am looking forward to the home returning to normal and the activities that I understand to have taken place before the pandemic soon return.
Well done everyone! Thank you.

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Review from Christine D (Daughter of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is the first care home my mother has been in and I have found it to be excellent in the care she has received. The manager and her team have been understanding of Mum's needs at this difficult time, getting her vaccinations sorted and caring for her.
The team leaders and carers have been great.
Also, finances etc are sorted out in a very professional manner.
All the team have been excellent with me. Also, the receptionist always ensures I speak to Mum when I ring her.
Mum seems happy and always looks very clean and tidy. She has improved over time. Please remember I can't get into the home only the day room so don't really know the geography. I can see Mum's room from outside as she is on ground level. Looks very clean and tidy.

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Review from Alistair P (Son of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Halcyon Court for over 3 years now and it has been a wholly positive experience.
The staff there are excellent and the home has a very low turnover - Mum has had the same keyworker throughout her stay. Communication is really good and I'm always notified immediately
of any problems that may occur. Reviews happen frequently and I'm always invited to contribute to them.
Accommodation and lounge areas are to a really high standard, and mum loves the food. The menu always has 2 or 3 choices for each meal, and there are snacks and drinks on hand throughout the day.
Prior to Covid, there were always lots of activities within the home, and various entertainers would go in throughout the week. It would be nice for more opportunities for external activities for residents post-Covid - trips to the cinema for example.
Throughout her time at Halcyon, mum has done really well and enjoyed an excellent standard of care.

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Review from Reg R (Son of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just become a resident and due to covid, we are unable to do the tour of the home before she moved in.
My first impressions were that it was well managed and totally organised. Well, I was right.
Everyone I have spoken to have been most helpful and polite, just what you want at this time
of change for your mum.
Mum loves the place, she quickly made new friends which was an added bonus. She raves about the meals and everything else that happens there.
A big thank you to the Manager and the rest of the team, keep up the great work.

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Review from Valerie R (Wife of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very pleasant man rung me to ask what I thought of the home and if I had any grievances? I told him about the items that go missing! But nothing has altered. Also, I have been waiting now for nearly two years for another room, without the toilet but not been able to have one. But I am glad he is in
Halcyon Court because the carers are fantastic.

Reply from Kala Jessop, Manager at Halcyon Court

Thank you for taking the time to review Halcyon Court, and we are pleased that you rate our care/support as excellent. We have discussed your concerns with you and understand that you are now satisfied with our response. We remain happy to discuss all aspects of care that we provided.


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Review from D S (Wife of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the staff and care that my husband receives from Halcyon Court. He is from a Caribbean background and the staff have been keen to learn about his needs and cultural needs too.
On 26th December 2019, my husband went missing from the home, the staff on duty were very professional
and caring and followed all procedures and my husband was returned safe and sound. The staff reviewed the incident and took action.

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Review from Victoria A (Daughter of Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. So helpful, good food. Mum has amazing care and a lovely home all around.

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Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Halcyon Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Halcyon Court is calculated as follows: ( (189 Excellents x 5) + (61 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 271 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halcyon Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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