Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
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9.2 96 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

Care Provided by Colton Lodges Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 138 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danielle Longthorn (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (138)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Colton Lodges Care Home Reviews (96)

Total of 96, showing 1-20
9.2

Colton Lodges Care Home has a Review Score of 9.2 (9.237) out of 10, based on 29 reviews in the last 2 years. Over all time Colton Lodges Care Home has 96 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Just want to say a huge thank you to all staff at Colton Lodges. From Management to cleaners, everyone makes the effort to remember residents names, their likes and dislikes and always give visitors a warm welcome. I felt like they were an extended family to both myself and my dad. My late father was
a real character who kept staff on their toes! The staff loved him and cared greatly for him. He refused to join in anything and everything, but they persisted in asking just in case he changed his mind. I was kept updated with everything in relation to my dad's care and nothing was too much trouble. I cannot recommend this care facility enough. They deserve a Good rating for their next CQC as they are truly amazing.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter is very happy at Colton Lodge and she is well cared for and looked after. I am always kept informed on how she is and how she is doing and if there are any concerns. She enjoys the music and entertainment and loves it when the staff play board games with her.

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Overall Experience  Overall Experience 4.0 out of 5

The care is good - the staff are kind. Mum is happy, we feel that sometimes the staff are a bit careless regarding mum's personal items. Her false teeth were thrown away, her hearing aids were lost, items of clothing (all of which are named) have gone missing and her wheelchair was damaged (at a cost
of £100 to us!). Obviously mum doesn't know about any of this and would be very upset if she did know.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Colton Lodges Care Home

Thank you for your feedback, all feedback is very important to us, and appreciate you bringing this to our attention. If you would like to discuss this with the unit manager, we can investigate this further and support you in this matter.


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Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the way mum settled into life at Colton Lodges Care Home. Mum feels safe, well looked after and no longer lonely. The staff in Garforth are all amazing, the unit is well run by a member of staff and her team. We have no concerns. Mums only request is for a nicer outside space
to use in the summer and some flowers to look at.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Colton Lodges Care Home

Thank you for your feedback regarding the outside areas, as a result of this, gardening visits have been increased to support this. I am really pleased to hear your mum feels safe and has settled well.


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Overall Experience  Overall Experience 3.0 out of 5

My mum is asked whether she wants to get out of bed or have a shower as soon as she wakes. When she says no she is not asked again. Mum is bed bound now and often does not get a wash - she uses face wipes and I brush her teeth when I arrive each day at 4pm (even though these basic care duties have been
brought up by me before). Often given a cup which she can not hold and food she cannot cut up or chew. Some, but not all, staff do not speak to her when attending her.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Colton Lodges Care Home

Thank you for your feedback, we do take all concerns seriously and we will reach out to you to discuss this further and ensure we can assure you of our commitment to address this.


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Overall Experience  Overall Experience 4.0 out of 5

My friend is well looked after. I am happy with their care.

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Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Colton Lodges Care Home since February 2020 and in all this time, we have been happy with the care and dignity with which she has been treated. She can no longer sit in the lounge and join in any activities but she always looks warm and cosy in her room. A big thank you
to the carers on the Newsam Wing.

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Overall Experience  Overall Experience 4.0 out of 5

She seems well settled and always seems calm and happy. The staff all seem to interact well with all the residents.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy!

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Overall Experience  Overall Experience 5.0 out of 5

The home is clean, good food. Husband is well looked after. Day staff have a good relationship with both husband and family. Room is nice, would prefer hard flooring not carpet. The activity staff are lovely, trips are good such as nature walks/pubs.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for nearly 2 years and has been well cared for. The staff are very caring and treat her like member of their family. If I have concerns about mum, the staff are very responsive and I fell I can raise anything with them. Mum is on Newsam and I feel this unit has improved so much in
the past year. There are lots of activities and opportunities to take trips out. Mum says she likes it here and everything is here for her.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent home and staff would not hesitate to recommend this place.

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Overall Experience  Overall Experience 5.0 out of 5

All concerns discussed were quickly addressed.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident of Colton Lodges Care Home for almost 4 years now. Her condition has deteriorated in that time but the kindness and care has stayed the same high standard. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Mum moved here from another residential - only home as she now needs nursing care. We are very happy with the care she has received. The staff are lovely and well trained and she is treated with care and consideration. Particularly as she is living with dementia. She has thrived here, and we are so
happy to see her doing so well.

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Overall Experience  Overall Experience 5.0 out of 5

When I go and visit my brother, I can see for myself the good care he gets. The food is excellent. You can go to any staff if there is a problem. They are so kind and caring, nothing is too much trouble. The entertainment and activities are good. They are taken on trips. It is a very well run home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Colton Lodges Care Home for 4 months now and she is happy and looked after. The nurses and staff are always happy to help and will listen to you if you have any problems. The nurses and staff will also keep you informed of any issues with your loved one. I can sleep easier knowing
she is safe and that mum is being cared for with compassion and care.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful and caring towards residents. The food is lovely and residents are encouraged to eat and choose food that they want. All residents are treated with dignity and respect.
Any issues that I raise with staff are dealt with quickly.

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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to this home on closure of her council run care home, a big thing for an elderly 91 year old frail lady. Colton Lodges Care Home have made the move easy and made mum feel really welcome. She has now settled and it is good to again enjoy quality time with her.

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Overall Experience  Overall Experience 2.0 out of 5

Buzzers not answered in time. Big shortage of staff. Medication not being given on time. Patients who can't help themselves should be washed down or showered, plus their hands should be washed before meals. Some are left in wet pads which causes bad smells of urine and the patients smelling of urine.
Some are left in their chairs just staring at the same four walls all day with no motivation. The food is really bad and not enough, so they are told there is not enough to go round, i.e. meatballs (just one per patient), ice cream etc. What about their dignity? It's so sad.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

I am sorry to hear about your experience at Colton Lodges. We have not received any complaints or concerns regarding any of these matters, please do reach out to us so that we can investigate further and understand more information regarding your concerns. I can assure you that we monitor medication, call bell response times, staffing levels and care via our daily, weekly and monthly audits and governance systems and have not found any of the issues you have raised.


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Current Review Score: 9.2 (9.237)

Overview of Review Score

The Review Score of 9.2 (9.237) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.331 for Colton Lodges Care Home is calculated as follows: ( (185 Excellents x 5) + (109 Goods x 4) + (23 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 338 Ratings = 4.331

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.906 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6. 25 Positive Reviews ÷ 27.6 = 0.906

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk


Frequently Asked Questions about Colton Lodges Care Home

What types of Care is Colton Lodges Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Colton Lodges Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Colton Lodges Care Home have?

There are 138 Single Rooms.

What are the Facilities & Services at Colton Lodges Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Colton Lodges Care Home to the centre of Leeds?

4.7 mile(s) as the crow flies, distance by road may be significantly further.