Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
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9.2 96 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

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Care Provided by Colton Lodges Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 138 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danielle Longthorn (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (138)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Colton Lodges Care Home Reviews (96)

Total of 96, showing 21-40
9.2

Colton Lodges Care Home has a Review Score of 9.2 (9.237) out of 10, based on 29 reviews in the last 2 years. Over all time Colton Lodges Care Home has 96 reviews.

Overall Experience

  • 62
  • 24
  • 6
  • 3
  • 1

Date Published

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Review from P S (Wife of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the care of my husband is what I wanted because the staff explained how he is. I can go home and know he is being looked after.

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Review from A C (Wife of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care my husband receives at Colton Lodges. The staff are very pleasant with residents and visitors. From my experience, when visiting, all residents are treated with dignity and respect.

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Review from E G (Friend of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

I visit regularly at Colton Lodge and I have found it to be quite a depressing time. The residents just sit in the lounge staring at the walls, there is no or hardly any interaction between residents and staff. On visiting my friend or making requests to staff such as nail cutting, hand washing, and
cuts - their reply is yes it will get done but takes weeks for basic needs to be met. There is minimum communication between staff - no one seems to know any answers.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thanks for taking time to review Colton Lodges Care Home, I am sorry to hear that you do not feel the home is to your standard. I can confirm that we have 4 Activity Co-ordinators working across the home, a monthly Wellbeing planner is created with our resident's involvement into what activities they would like to participate in for the month. I can confirm colleagues use diaries and daily handover records to communicate from shift to shift, we also have House Managers in each unit to communicate with colleagues and attend a daily flash briefing. My investigation found that residents are offered daily care and this is documented on each residents Personal Hygiene Record. If you would like to discuss your concerns further please do not hesitate to contact the House Manager or Home Manager.


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Review from Gillian M (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care Mum is given at Colton Lodges. The staff are always friendly and smiling, and are always happy to answer any questions. If there are any problems, they contact me immediately and contact the doctor immediately if there are any medical issues. There are lots of activities
for residents to take part in. Mum always says she enjoys the food and that it is appetising and nicely cooked.

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Review from G C (Granddaughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The decision to put Gran in a care home was really difficult and took us a long time to pick the best one. We visited 4 homes in Leeds. We chose Colton Lodges after a second visit at a different time. The staff are lovely, so kind and caring. Gran is on the general nursing unit. She has a lovely room
looking out onto the garden. I live far away and find it difficult to visit but I'm always getting updates on how Gran is and how well she is looking. The family cannot fault the care she is receiving. Thank you all for making us feel at ease.

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Review from E R (Relative of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely pleasant care home that feels like a home. Clean and pleasant smelling. The staff are so nice and caring, nothing is too much trouble.

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Review from C G (Granddaughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Keep up the good work. Very nice environment, staff are good and helpful. My Nan is very happy. Very nicely decorated, homely feel in the lounge. My Nan's room is lovely. Overall lovely place, I'm very happy.

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Review from S A (Wife of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident requiring nursing and dementia care since last December. Overall I have been very happy with everything. The care and support offered, not just to him, but to me too has been amazing. If I am there at a mealtime, I am always offered a meal too and tea or coffee is always
offered. The residents are treated with dignity and respect, (they are consulted over which clothes they want to wear that day for example and they are shown plates of each choice of main course at meal times so it is easy for them to choose what they want). Every member of staff, be they nursing, caring, catering, housekeeping, maintenance, admin, or management is very friendly and approachable and I feel it is important to them that their residents are as happy and comfortable as possible.

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Review from A B (Friend of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was amazed at how much furniture was thrown away during the months of decorating the home. A lot of the items were in good order and could have been passed on, given to charity, or kept in the home for continued use.
The replacement wash basins in the rooms are awful without a plug and a waste of
water after the residents wash with a running tap! The shelf in the wardrobe is too high to reach.
At the end of the corridor there was homely wallpaper of plants and books now it is just white emulsion, as clinical.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Colton Lodges Care Home

Thanks for taking the time to review Colton Lodges Care Home. I am sorry that you feel the furniture was in good order, however the furniture we previously had was old and required replacing to meet Infection Control Standards. We aim to give our residents the best possible experience hence the full home refurbishment we undertook in 2023. The home was styled by our Interior Design Team and residents were involved in the design planning via their resident meetings to ensure they had input into how their own home would look. I am sorry that the shelf is too high. However, the wardrobes were a like for like replacement in relation to the size and shape. If you would like our Maintenance Operative to lower the wardrobe shelf please contact the home directly and they will arrange this.


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Review from C R (Sister of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's my sister's birthday and I've had a lovely time visiting her. The staff were very sweet and made a fuss over my sister, bringing her a cake and singing happy birthday.

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Review from Margaret B (Daughter of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was only expected to live a week but with the excellent care provided he has been in Colton Lodges Care Home for eight months.
Staff are amazing and really caring. We just love them and owe them a great deal.

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Review from M W (Grandson of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad has just been admitted into the care home a few months ago. What a difference it has made to his well-being. He’s putting on weight, engaging in activities and smiling again. He loves his room overlooking the well kept gardens, watching the wildlife. The Staff are good and look after my Nan
when she visits too. I’m so thankful.

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Review from Philip D (Son of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a patient for a number of years. She has always been looked after with dignity and, as a family, we are grateful for the care that she receives.

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Review from K P (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care Mum is receiving and the staff are extremely helpful and pleasant.

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Review from Rosalind W (Wife of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the extra special and caring way the caring staff and the office staff behave. Excellent cleanliness and first-class cooking all-round. Very impressed.

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Review from H P (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased overall with the care of my dad. I can see all of the staff are very caring and considerate and it's always a pleasure to chat to them. I realise my dad can be a bit difficult at times with personal care but I can see that he is dealt with, with dignity. When I phone, nothing is too
much trouble. I look forward to the day I can pop in at any time but I appreciate that rules etc. are being followed properly. Dad always seems clean and in clean clothes.

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Review from Shaun T (Son of Resident) published on 31 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to Mum at Colton Lodges Care Home. She had an unsettled start when first admitted but staff spent time reassuring her and making her feel like she was at home. She always looks well kept on all our visits. Her room is clean, tidy and has a homely feel. Admin and management
are so caring, always happy to help in every way,
I'm so glad Mum is at Colton Lodges.

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Review from Alison H (Niece of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is looked after very well. The care she received is of the highest standard. They make her as one of the family. The food is excellent.
My aunty takes part in most of the activities, if she needs anything then the carers try to help.

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Review from Dorothy H (Sister of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to see my sister every week. She is always playing bingo with the ladies in the lounge. She is always in her wheelchair, driving up and down. She is always clean and today as she is a very glammed up lady. I'm happy she is here.

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Review from David T (Husband of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see my wife, she was very happy that she had her hair cut. My wife is always clean and tidy every time I visit. She loves it where she is.

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Current Review Score: 9.2 (9.237)

Overview of Review Score

The Review Score of 9.2 (9.237) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.331 for Colton Lodges Care Home is calculated as follows: ( (185 Excellents x 5) + (109 Goods x 4) + (23 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 338 Ratings = 4.331

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.906 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6. 25 Positive Reviews ÷ 27.6 = 0.906

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk