Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
Submit a Review
9.2 96 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

Show Colton Lodges Care Home on the Map

Care Provided by Colton Lodges Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 138 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danielle Longthorn (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (138)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Colton Lodges Care Home Reviews (96)

Total of 96, showing 61-80
9.2

Colton Lodges Care Home has a Review Score of 9.2 (9.237) out of 10, based on 29 reviews in the last 2 years. Over all time Colton Lodges Care Home has 96 reviews.

Overall Experience

  • 62
  • 24
  • 6
  • 3
  • 1

Date Published

96
20
29
29
67

Review from M E (Husband of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire staff at Colton Lodges are courteous, kind, efficient, hardworking and everyone is friendly and helpful and make it a pleasure to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J A (Wife of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Colton Lodge and he was really well looked after and the staff were 100% caring and kind. The food was a high standard and the room was just like being at home, so nice and comfortable and it just looked like a hotel. They were always ready to answer any questions I had to ask.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Son of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities are very good, the staff are great with my mother and that will be challenging at times I'm sure!
The meals are very good with lots of variety. I would recommend Colton Lodges to anyone looking for a care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Sister of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring, kind and helpful and the atmosphere in the care home is warm and welcoming. I have observed staff with residents and they are really friendly and kind towards those in their care. I would recommend the care home to others. Thanks to all the staff who are doing a wonderful
job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela (Daughter of Resident) published on 19 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Since the home has been taken over from another owner, it is dirty and needs a re-vamp.
I'm not even sure how often my mum gets bathed as she always looks dirty with greasy hair.
Clothes are washed to death and creased which makes the resident look even worse.
They are put in the wardrobes and drawers
without any care and attention.
We also now have to label our own clothes!
Sometimes there doesn't seem to be enough staff to the ratio of residents, and depending on what time you go, residents are left on their own in the lounge, not safe when they suffer from dementia.
The home always smells of urine, which makes me wonder how often incontinent residents are changed?
Can I, however, say that I am not blaming the carers who work there as they do a great job with the limited resources they have and little wage.

Reply from Clare Sheehan, TBC at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are sorry you feel the service is not as expected and I am pleased you have agreed to meet with the Home Manager to discuss your concerns.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter-in-law of Resident) published on 19 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and caring, would recommend.
Rooms clean and tidy, smells pleasant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C K (Son of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the change of ownership of the home, there have been many positive signs of improvement.
I am grateful to the new staff for their encouragement and support for my mum.
Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon B (Husband of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall I am satisfied that my wife is in a safe place and properly cared for. The staff as a general rule really do care and are excellent.
The only downside is that I believe that the fabric of the building, whilst kept clean and homely, is ready for refurbishment.

Reply from Clare Sheehan, TBC at Colton Lodges Care Home

Thank you for taking the time to review the service. We are currently looking at the requirements of the home and will be carrying out some improvement works in the near future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Daughter of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well looked after which gives me peace of mind when I am not with her.
The activities they do with the residents keep them alert.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E K (Daughter of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives very good care. Some of the carers go the extra mile to help; this is very commendable when on occasion the unit is obviously short staffed.
The activities coordinator is very good and there is a good weekly timetable of activities. Appointments with a professional e.g dentist/continence
nurse are not always passed on and mum misses that appointment. Overall, however, Colton Lodges is a very good care home.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your kind comments regarding our staff, we are pleased you feel that Colton Lodges is a very good care home. Please be assured that our staffing levels are reviewed in line with our Residents dependencies.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan H (Relative of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Colton since January/February 2018 and my father since January/February 2019. They have both always received an excellent standard of care. All the staff are a credit to the care profession. They treat the residents like members of the family and are always willing to put themselves
out and go the extra mile. They are not just doing their hours and filling in time. They truly care about the service they give.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martin J (Son of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Colton Lodges Care Home for a couple of years. He recently passed away at the care home. He suffered from Alzheimer's dementia. During his time in the home, his care has been very good both personal and medical. He was always clean and tidy, he would eat good portions. The staff
were friendly and understood my dad's needs. He was treated with dignity and in his last days was made very comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and a homely atmosphere are key to a good care home which is what my mum gets at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise B (Daughter of Resident) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad came to live at Colton in August this year. The facilities that he has needed to access have been excellent. The staff go above and beyond not only for my Dad but all my family. I can not thank the staff enough. They are committed to the needs of all the residents, and they know them so well.
They do an amazing job. Thank you so much Colton.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lilian G (Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I received good care when I was unwell during the night. There is a shortage of staff and they are underpaid.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear that you were well cared for, as we would expect. We would like to reassure you that staffing levels are regularly reviewed; our Area Director will visit the home to carry out a review of staffing to ensure that the needs of our Residents are being met.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary R (Sister of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing staff work very hard, often short staffed e.g. carers. The cleaner staff work very hard. The laundry staff also work hard and are very helpful girls. The admin ladies are so very helpful ladies, will always help me out when I have needed it. In fact form the gardener, maintenance man. They
are a good crowd. Whitkirk House is well run. The nursing manager is very good. She has her eye on everything. In fact, all the nurses, they all do their job 100%. Well done to everyone, they all have a hard job to do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila M (Wife of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the four weeks, my husband has been here, he has settled very well. Nothing is too much trouble for all the staff who care for him. All areas are clean and comfortable for residents and relatives are treated very well whatever time of day. My husband knows he is very fortunate to be cared for in
such a good home. I am so grateful we got a place in this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline P (Sister of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at numerous care homes Colton Lodges took in my brother and it was the happiest he had been in such a long time. The care that was provided to him was wonderful, they were kind and caring all the time.
He also liked them and as a family, we were totally thrilled. I would recommend Colton
Lodges to everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rita I (Daughter of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can give full marks to staff who work very hard even though there aren't enough of them. The care staff are wonderful but it's very hard when some residents need two people to help them. The rooms could do with updating and hearing residents and families. The food isn't so good. They don't need big
pieces of chicken or a chop on a plate all it takes is to cut them into a couple of pieces so they can manage to eat it. Rooms are clean and the staff do their best to keep people happy.

Reply from Clare Sheehan, Careline Advisor at Colton Lodges Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. We are constantly reviewing staffing in the home to ensure staff numbers are in line with resident dependencies. Rooms are redecorated as required and food service is a big part of our day. We are looking at changing our menus and will be meeting with residents to discuss this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jack L (Husband of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are top notch and in my view, this is the most important thing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.237)

Overview of Review Score

The Review Score of 9.2 (9.237) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.331 for Colton Lodges Care Home is calculated as follows: ( (185 Excellents x 5) + (109 Goods x 4) + (23 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 338 Ratings = 4.331

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.906 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6. 25 Positive Reviews ÷ 27.6 = 0.906

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk