Colton Lodges Care Home

2 Northwood Gardens, Colton, Leeds LS15 9HH
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9.2 96 Reviews
  • Colton Lodges Care Home, Leeds
Colton Lodges Care Home, situated in the historic town of Colton, near Leeds, supports older people to lead their best lives with personalised residential, nursing and dementia care.

Colton Lodges offers a comfortable home for all residents. There are many areas for residents to relax and unwind as well as engage in hobbies and interests. The onsite café and conservatory provides residents with areas to socialise with one another and their relatives.

The catering team at Colton Lodges understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. The popular dining areas provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Colton Lodges likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living at the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Colton Lodges, residents are supported to take an active role in the Colton community.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team offers residents and their loved ones all the support they need. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Colton Lodges.

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Care Provided by Colton Lodges Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 138 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danielle Longthorn (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (138)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Colton Lodges Care Home Reviews (96)

Total of 96, showing 81-96
9.2

Colton Lodges Care Home has a Review Score of 9.2 (9.237) out of 10, based on 29 reviews in the last 2 years. Over all time Colton Lodges Care Home has 96 reviews.

Overall Experience

  • 62
  • 24
  • 6
  • 3
  • 1

Date Published

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29
29
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Review from L T (Friend of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nurses, staff all extremely helpful and caring. Residents are cared for and helped first class, plenty of activities for residents and visitors. Office staff willing to help and advise if you have any issues. Excellent.

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Review from Olwen B (Daughter of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always professional and polite. They are always willing to help. My mother feels at home and cared for. A lovely environment and family atmosphere.

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Review from Raymond A (Son of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During our mother's stay in the nursing unit, she received first class care. Professional, respectful, sensitive, caring and friendly, are all descriptive of the level of care she received. We never had any worries about her well-being during her time there.

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Review from S S (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and especially my father, find Colton Lodges to be extremely comfortable, friendly staff and always welcoming.

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Review from H B (Brother of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident for 5 and a half years.
At all times with the odd exception, her needs have been dealt with. Concerns have been there, I have had a sympathetic response and management have endeavoured to correct them.
All in all, I have found things generally satisfactory.

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Review from Phil B (Son of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and carers are exceptionally dedicated people who have consistently helped and cared for my mum. The facility is well kept, clean, bright and airy, and being all single storey, all residents can see outside with grassed areas, trees and gardens all around. Meals are basic but appetizing with
ample portions and choices of menu items offered, which I know is not always the case in other homes. In summary, I am glad we found Colton Lodges to look after Mum.

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Review from C C (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the nurses and carers highly enough for the wonderful care my mother received in Whitkirk House at Colton Lodges. She was always shown great respect, kindness and affection and I felt she was safe and among friends. The staff also showed great kindness to me, particularly during my mother's
final days and it was a comfort to feel how loved she was. Thank you so much!

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Review from Susan W (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Like the feeling of being part of a big family, but with privacy when needed.

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Review from K H (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff very friendly and polite but overstretched. Not enough carers for the volume of residents.
Good variation of meals/food but hot meals sometimes barely warm.
Generally room clean and tidy but there have been occasions where I've had to pick things up, tissues etc.
Residents room looking tired,
a fresh coat of paint needed.

Reply from Clare Sheehan, Care Advisor at Colton Lodges Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are currently reviewing our home’s decoration requirements as the comfort of our residents is always a priority. We are sorry that the food is not always been as warm as it should be, this will be addressed with the home’s catering team. Thank you for your kind comments on our staff team who work hard to deliver a high standard of care. Please be reassured that our staffing levels are flexed according to resident needs which are regularly assessed to ensure staffing numbers are accurate.


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Review from Norman W (Brother of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well cared for and cleanliness excellent.
Food very good.
Staff always pleasant and helpful.

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Review from Gordon C (Husband of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are very friendly, supportive and caring and nothing ever seems too much trouble for them. The food is very good and there is a good selection of meals to choose from. There is also a variety of drinks hot or cold they can have. The room my wife is in is ideal for her and is
kept clean and tidy as is the rest of the building. I consider the home to be excellent and would recommend it to anyone.

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Review from Maureen O (Resident) assisted by family/friend published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are brilliant. They make time for everybody's needs. Pleasant.

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Review from Philip G (Son of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are good the care workers do all they can to help residents needs. When I go to see my mother the staff make me feel welcome.

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Review from Glen W (Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good experience, lots of things to do and people to do things with. Enjoyed all the games we played, just wish there were some more outdoor activities. The staff were all very experienced in their different fields.

Reply from Clare Sheehan, Care Advisor at Colton Lodges Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. HC-One and Colton Lodge are passionate about activities and delivering kind care. Once weather permits, we aim to support our Residents to enjoy the outdoors. Thank you for your kind comments, we value our staff team and the skills they have which enhance the home experience for all our Residents.


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Review from Lauren B (Granddaughter of Resident) published on 13 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has dementia.
The home and carers have been so kind. The manager has been very professional and has always been available which has helped our experience. We would all recommend the home.
Thanks to Colton Lodges. We appreciate how hard everyone works.

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Review from Felix B (Great-grandson of Resident) published on 9 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My gran was in this home for a few months. She had been poorly for a while. I think the staff were very kind and the manager who I saw a couple of times was always friendly.
We didn't have any complaints and I would recommend the home to people living nearby.
The home could do with some money spending
on it but it was the care that was more important and we were happy with that.

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Current Review Score: 9.2 (9.237)

Overview of Review Score

The Review Score of 9.2 (9.237) out of 10 for Colton Lodges Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.331 for Colton Lodges Care Home is calculated as follows: ( (185 Excellents x 5) + (109 Goods x 4) + (23 Satisfactorys x 3) + (13 Poors x 2) + (8 Very Poors x 1) ) ÷ 338 Ratings = 4.331

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.906 Points relating to the number of positive Reviews for Colton Lodges Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 138 registered maximum number of service users is 27.6. 25 Positive Reviews ÷ 27.6 = 0.906

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Danielle

Danielle Longthorn

Job Title: Home Manager

“For me, kind care is treating everyone with respect and dignity, while offering choice and promoting independence.”


As a Registered Nurse, Danielle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Danielle chose to become Home Manager at Colton Lodges as she closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Danielle remarked:


“Making a difference to people’s lives, it’s a pleasure to see our Resident’s living happy and fulfilled lives.”


Outside of work, Danielle is a devoted wife and mother to two boys who enjoys travelling to America, she hopes to visit all 52 states in her lifetime. In her spare time, she is a big supporter of football, rugby, American football and ice hockey.


If you would like to find out more about Colton Lodges, Danielle would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


T 0113 264 5288
W hc-one.co.uk
E coltonlodges.manager@hc-one.co.uk