Elmwood Care Home

3 Wetherby Road, Oakwood, Leeds LS8 2JU
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9.7 45 Reviews
  • Elmwood Care Home, Leeds
Elmwood practises personalised nursing and residential care for a number of requirements, including palliative care, convalescence and respite provision.

They want their residents to enjoy their time at Elmwood. Whether they’re coming to recover from an operation or to begin living among them, they are there to offer genuine friendship and a high standard of care.

This extensively refurbished facility features mature landscaped gardens, en-suite bedrooms and versatile social areas for a positive and comfortable lifestyle. Though homely, great attention has been paid to the health and security of the home.

Mealtimes are an important part of the day, with menus prepared by an experienced chef and consisting of fresh and seasonal produce.

The care philosophy includes support for an active lifestyle, with an activities co-ordinator getting to know each resident’s hobbies and interests and organising many social occasions and outings.

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Care Provided by Elmwood Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tom Carter (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Elmwood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home has lots of parking spaces for visitors.


Elmwood Care Home Reviews (45)

Total of 45, showing 1-20
9.7

Elmwood Care Home has a Review Score of 9.7 (9.734) out of 10, based on 12 reviews in the last 2 years. Over all time Elmwood Care Home has 45 reviews.

Overall Experience

  • 38
  • 5
  • 2
  • 0
  • 0

Date Published

45
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33

Review from P H (Friend of Resident) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is hard to rate considering my friend was only at Elmwood for 10 days before he passed away. However feel I can make the following comments:
- The management team were very good and extremely responsive both on admission and during my friend's stay
- Care staff were always friendly, approachable
and definitely seemed to have his interests at heart, and in particular extremely welcoming on arrival
- Food was fine, and the catering staff were flexible to his wishes - soup and ice cream were the main things he wanted to eat
- The room was clean and perfectly functional but not very large, so space for hoisting and wheelchair movement was a little restrictive
Location is great, close to shops and Roundhay Park, although sadly he was never well enough to get out. Overall a brief but positive experience, and would happily recommend Elmwood as a small friendly care home.

Reply from Maria Ricketts, Customer Care Adviser at Elmwood Care Home

We appreciate you taking the time to leave us your comments. We are glad to have helped you and your family through such a difficult time. We are so saddened to hear about your loss. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from P H (Sister of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Arrived at 13:40 lunch was running late and my sister was in her room, she presented as very agitated and delirious. Alerted a member of staff who said it was normal behaviour for her (I visit monthly and have never seen her like this). I raised the issue of whether it could be a water infection but
this was dismissed. No tea was brought around in the two hours I was present. Due to my sister's stroke and dementia, she sleeps for long periods but I feel she needs more encouragement to drink in order to prevent her from becoming dehydrated.

Reply from Maria Ricketts, Customer Care Adviser at Elmwood Care Home

We appreciate you taking the time to leave us your comments. We have a genuine regard for all of our residents, so we will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review from Rod H (Son of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy at Elmwood.
She is very well looked after.
The staff are happy, caring and very reassuring.
It seems to be a happy place to work.

Reply from Fran Donno, Customer Service Adviser at Elmwood Care Home

We appreciate you taking the time to leave us your comments. It is so lovely to hear that you can feel at ease, knowing that your mother is receiving high-quality care and that she is happy. We are pleased to hear that you are impressed with how attentive and reassuring our staff at Elmwood Care Home are. If there is anything we can do to make your loved one's stay as comfortable as possible, please do let us know.


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Review from R T (Son of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Elmwood Care Home and its staff for my 103-year-old mother who has been in this care home and also receiving nursing care since March 2023.

Reply from Grace Langfield, Customer Service Adviser at Elmwood Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well in our care. Thank you for choosing Elmwood care home.


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Review from Robert W (Husband of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife became resident at Elmwood Care Home since 23rd January 2023, I was extremely apprehensive about her admission. Gradually I learned that my fears were groundless, a major reason for this was the faith and admiration I had for one of your staff in particular. During the following 15 months, it
became obvious to me that he was reliable conscientious and energetic. I would rate him the star performer at the Elmwood Care Home, Leeds, the other staff support my views and share them. At all material times, he has dealt with us in a very professional manner and I have nothing but praise for him.

Reply from Grace Langfield, Customer Service Adviser at Elmwood Care Home

Thank you for such a kind review. We are so pleased to hear a member of our staff has gone above and beyond in helping your family with this difficult transition, amongst the rest of the care being "excellent". We will certainly pass your comments on to the home's manager.


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Review from Ian W (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Experience is very good the staff are helpful polite and responsive to my mother’s needs, who appears to be centre of their attention, my mother is well fed and her special diet is monitored and kept on. The management team are good and always approachable. The quality of the food is good my mother
does enjoy the soups, any fruit and the ice creams as well as many of the meat and fish main courses.

Reply from Grace Langfield, Customer Service Adviser at Elmwood Care Home

Thank you for your kind review. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well. Thank you for choosing Elmwood Care Home.


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Review from Sheron K (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm and friendly atmosphere. Staff excellent, level of care to a very high standard. My mum is very happy and settled here and content. I myself am happy with the level of communication from everyone. The housekeeping staff especially one in particular is very professional and helpful. Overall
experience excellent.

Reply from Grace Langfield, Customer Service Adviser at Elmwood Care Home

Thank you for your feedback. It's lovely to hear words like "happy" and "content" being used to describe how our residents feel staying with us. We hope to continue providing your loved one with the best possible care.


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Review from Wendy D (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing and do their very best to keep my parents happy. There are lots of activities to join in. My dad loves the peace a quiet and my mum loves the staff who give her cuddles and there is a very caring approach.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for taking the time to write us your review. We are so happy to hear that both your parents enjoy their time at Elmwood. Thank you again for choosing us to care for your parents.


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Review from Gillian T (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with general care and nursing care.
Staff all very friendly and approachable.
Lots of different activities available in lounge for those able to leave their room.
Recently had some chicks hatch in incubator in lounge.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for your lovely review. It is always nice to hear our staff described as friendly and approachable. The chicks have been a big hit with our residents, we are glad your loved one enjoyed them!


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Review from John P (Son of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Elmwood for nearly a year now and I must say it really has been an excellent experience. She is really well cared for and is very happy. The carers are friendly, attentive and genuinely lovely people. Mum now spends a lot of her time socialising with her new friends in the day
room, playing games, having her nails done and being entertained by the many visiting groups (singers, visitors from church, mobile shop, animal visitors etc). She was also taken out shopping the other day which I thought was beyond her. She has also had really good medical input, including timely GP reviews. It’s been all that we hoped for and thanks for keeping my mum happy!

Reply from Grace Langfield, Customer Service Adviser at Elmwood Care Home

Thank you for your lovely review. We are happy to hear your mother has settled in well and is enjoying all our home has to offer, from the activities to the day trips and medical care. We hope to continue providing her with the best possible care.


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Review from Lisa G (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum arrived in July she has been treated with kindness, care, and hope!
All the staff are supportive, caring, happy and generally amazing. My mum has improved immensely at the home and for that I am truly grateful to everyone involved.
Elmwood seems to understand their residents and any
ask is never too big or too small. Everyone goes out of their way to make life better and I mean everyone working at the home.
The home is always clean, tidy and the menu is varied depending on what the resident would like or if they have a dietary requirement. It has a warming vibe and family feel to the place.
Our family who visited also complemented the home and they can see a vast improvement in my mum.
My mum is happy at Elmwood and we would like to thank all the staff for their support and care since arriving - Thank you.

Reply from David Mclean, Customer Service Adviser at Elmwood Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after, especially hearing words like "she has been treated with kindness, care and hope". We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review from Dorothy D (Wife of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Elmwood Care Home in January 2023 from hospital and was with them until he sadly passed away in March 2023. We knew from the moment the manager came to assess my husband in the hospital that we had picked the right place for him to stay. Everyone from the managers, nurses,
care staff, cleaners, kitchen staff and the two reception ladies made the whole family feel welcome and could not do enough for us. My husband had a bad leg and couldn't walk, he also had a bad foot which the nurses treated very professionally and with care. All the staff were wonderful to him and had little jokes with him to keep him as happy as he could be. He knew all the names of the staff that were looking after him. We would recommend this home to anybody who is in need of care. Thank you.

Reply from David Mclean, Customer Service Adviser at Elmwood Care Home

Thank you for taking the time to leave your review. We are saddened about your loss. We were glad to help you and your family through such a difficult time. It is always nice to hear words like 'could not do enough' being used to describe our care. Hopefully you will go away from this feeling like your husband received the best possible care. Thank you for choosing Elmwood for his stay.


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Review from Michaela B (Granddaughter of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my nana I feel the care she gets from staff is brilliant. Staff go above and beyond.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for your kind review, it is so nice to hear you describe our care as brilliant and our staff as going above and beyond. We certainly hope to continue providing your Nana with the very best care possible.


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Review from Simon C (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon visiting I am always met with a lovely smile and greeting from whoever is on reception. Although obviously not present at mealtime, my mum has said the meals continue to be satisfactory. I have found all staff very pleasant when I have met them during a visit.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for your feedback. It is so nice to hear that you are always welcomed with a smile, we look forward to seeing you again soon.


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Review from Jale W (Relative of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely place with staff that seemingly do their best. They care and do what they can. Sometimes it's very busy and things get missed but nothing you can do much about being so busy. They have kept great standards through covid and we are happy with the service provided. Thank you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for your comments. We are glad to hear that you have been happy with the service provided by everyone at Elmwood. Thank you again for taking the time to leave your review.


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Review from June C (Wife of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a patient at Elmwood for 3 years now. He is regrettably reaching the end of his life but has always received the best care and kindness during his stay. I shall always be grateful to everyone at Elmwood.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for taking the time to leave us your review. Please let us know if you need any additional support during this difficult time.


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Review from Den F (Daughter of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Elmwood from hospital after yet another fall and the effects of previous strokes back in April 2021. At the height of the pandemic, we were thrown into a very difficult time. The admin staff at Elmwood were extremely helpful with our initial enquiries and ensured the transition was as simple
as possible. Our main objective was for Dad to be safe and for Mum to no longer have the daily stress associated with his 24-hour care needs. We are overjoyed with the care Dad gets, and he seems 'happy as Larry'. Whilst his memory isn't the best, he lives in the moment and appears to have built good and fun relationships with the staff. He's never far from an awful joke, song or anecdote! When we visit, he is always well turned out and groomed (now the hairdresser is back) and seems very happy. The biggest plus for us is the new lease of life that Mum has. Whilst it's a wrench to no longer have Dad at home, her stresses have been removed. Thank you, Elmwood; roll on open visiting!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for your lovely review. We are glad to have been able to help you and the whole family through what was no doubt a really difficult time. We are so happy to hear that not only is Dad happy in our care, but that it has also meant your Mum has a new lease of life too. Thank you again for your kind words.


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Review from Euleen M (Daughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the service has been excellent, and I would recommend this home to family and friends.

Reply from Amanda Barnes, Customer Service Adviser at Elmwood Care Home

Thank you for taking the time to leave your review. It is lovely to hear that you are happy with the services we have provided. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


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Review from Gaynor C (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Elmwood staff are friendly, kind and caring. Nothing is too much trouble, whether for me or my mother, who is the resident. The greatest tribute of all is that my mother calls Elmwood her "home".

Reply from Alison Horridge, Customer Advisor on behalf of the team at Elmwood Care Home

Thank you for taking the time to leave your review. We are so happy to hear you feel like a part of our Elmwood family to the extent that your Mother calls it home!


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Review from Michael R (Son of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a long time trying to keep her independent, we had no choice but to find a nursing home that we were ok for her to stay. We are so pleased with the care she gets at Elmwood. She is a lot safer than on her own, she is normally very reserved, but they have encouraged her to mix with other residents
and join in with the activity's; it's like she has found a new lease of life. She even likes going in the gardening and has helped to plants some flowers, she lived in a 1st floor flat, but we could not get her down the stairs. It must be around 2 to 3 years since she has sat in a garden. She was very fussy about which meals she would eat, but again she is eating all the meals and puddings given to her, and it's all freshly cooked on-site by their own chief. She gets on great with the carers and has a laugh with them. I must say that we made the right choice with Elmwood nursing home and would recommend it to anybody's family member. It's a great relief not having to worry all the time if she's safe.

Reply from Amanda Barnes, Customer Service Adviser at Elmwood Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that Mum has settled in well and has come out of her shell and is enjoying her time at Elmwood. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.


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Current Review Score: 9.7 (9.734)

Overview of Review Score

The Review Score of 9.7 (9.734) out of 10 for Elmwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.734 for Elmwood Care Home is calculated as follows: ( (117 Excellents x 5) + (9 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 139 Ratings = 4.734

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elmwood Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Mar 2025

Our warm and friendly home welcomes those in need of residential and nursing care. There are lots places to relax at Elmwood. Our bedrooms are spacious with an en suite W/C. Our peaceful garden is surrounded by mature trees, perfect for a stroll to our summerhouse.


Awards / Recognitions (8)

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Meet the Team (4)

Tom

Tom Carter

Job Title: Home Manager

Joined: 2022

Having a passion when it comes to healthcare, my background is built on Operational NHS Community Service Management. My experience from these roles includes service improvement projects to streamline Community Services, renovating Child Development Centres through to commissioning new therapy rehab programmes. I made the change to Bupa care services to enable a more focused improvement approach with the aim of providing the highest quality care to our residents' whilst promoting independence and dignity in a setting that can be enjoyed by everyone.


My appreciation of this role comes from the improvements we can provide for residents, and equally their families lives. Providing a safe engaging environment where residents can be themselves alongside visits from their loved ones helps us achieve a home away from home setting here at Elmwood.


I commute daily from Brighouse and spend my spare time with my fiancé and Toy Poodle, Ralphie, who is well known and fondly thought of by residents. I recently adopted 6 chickens and enjoy spending my time outside when the weather permits. I also serve on the board as a Trustee for Carers Trust Mid Yorkshire in my spare time to give back and help shape the local care provision and support in my local area.


Louise

Louise Slater

Job Title: Clinical Deputy Manager

Joined: 2023

I have been a registered mental health nurse since 2016. Prior to Elmwood I worked in NHS services, including forensic wards, mental health wards, acute general medicine ward and acute older persons mental health ward. During my working career within the NHS I was able to progress to ward manager, providing leadership and management throughout the pandemic. I enjoy working in care services as making a change to someone’s life and improving quality of life is very important to me.


I am born and bred in Barnsley and have 3 children – a son, and 2 daughters. I have a cockapoo called Millie and in my spare time I enjoy walking, camping, travelling and reading. When I'm feeling creative I also love a bit of painting or crochet.


Lesley

Lesley Clayforth

Job Title: House Keeper

Joined: 1995

I have worked here at Bupa for 29 years. I enjoy working in the care home sector as nurturing is an element I have naturally gravitated towards; it was instilled in me from a young age by my mother. I worked in hospitality in the 70's and 80's, and subsequently came into the Bupa family many years ago - I enjoy the family dynamic here; everyone is an extension of each other and our team is all part of the foundation that keeps it running so well.


I am a mum of two and a grandma to one. I live locally to the home; just a stone's throw away from Roundhay Park and in my spare time I love learning about culture and places that proceed beyond home. I'm also a lover of soaps, you can't beat a good episode of EastEnders!


Zaben

Zaben Abbas

Job Title: Maintenance Operative

Joined: 2024

I have always worked in maintenance - I guess I enjoy fixing & repairing things!


I enjoy working in care services as I like chatting with residents and working with great people.


In my spare time I like socialising, keeping fit at the gym and watching anything sports related!


Frequently Asked Questions about Elmwood Care Home

What types of Care is Elmwood Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elmwood Care Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Elmwood Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Elmwood Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elmwood Care Home to the centre of Leeds?

3.4 mile(s) as the crow flies, distance by road may be significantly further.