Accept all forms of funding towards your weekly fee.
Visitors welcome at any time.
Parking is available on-site.
Ghyll Royd Care Home has a Review Score of 9.8 (9.796) out of 10, based on 39 reviews in the last 2 years. Over all time Ghyll Royd Care Home has 65 reviews.
Review from Anthony C (Son of Resident) published on 6 March 2025
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Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home
Thank you so much for your wonderful 5-star review! We're truly touched by your kind words about the warm and welcoming atmosphere, our friendly staff, and the comfortable environment we've created.It means the world to us that you've noticed the positive difference in your Dad's contentment and restfulness compared to his previous experience. Knowing he feels cared for and loved is our ultimate goal, and your feedback validates our team's dedication. We'll be sure to share your lovely comments with everyone. Thank you for entrusting us with your Dad's care.
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Review from Tracy S (Daughter of Resident) published on 4 March 2025
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Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home
Thank you so much for your thoughtful review. It means the world to our team to hear how happy you and your mother are at Ghyll Royd. We're incredibly proud of the care we provide, and it's wonderful that she's settled in so well. Your kind words will be shared with the entire team.
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Review from L S (Daughter-in-law of Resident) published on 28 February 2025
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Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home
Thank you for leaving us such a lovely review. I will make sure that your kind words are passed on to the team at Ghyll Royd. Thanks.
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Review from R E (Nephew of Resident) published on 18 December 2024
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Review from L S (Grandson of Resident) published on 3 December 2024
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Review from Derek D (Husband of Resident) published on 19 November 2024
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Review from A L (Wife of Resident) published on 13 November 2024
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Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home
Thank you so much for this amazing review. It was our pleasure to support your husband and all of you through his final journey. Take care and look after yourself - you know where we are.
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Review from J H (Daughter of Resident) published on 28 October 2024
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Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home
Thank you so much for this review. It was a pleasure to look after your loved one. Take care.
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Review from D U (Husband of Resident) published on 30 September 2024
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Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home
Thank you so much from the team, it is an honour to care for your wife and also to be there for you and your family daily. You know where we are at any time.
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Review from Allan B (Son of Resident) published on 6 September 2024
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Reply from Nichola Gawthrop, Home Manager at Ghyll Royd Care Home
Thank you so much for this review. It was a pleasure to look after your dad. Take care.
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Review from Martin S (Son of Resident) published on 15 August 2024
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Reply from Peter Chadwick, Marketing Manager at Ghyll Royd Care Home
Thank you for taking the time to leave us such a kind review. I will make sure that your words are passed on to the Ghyll Royd Team.
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Review from T G (Son of Resident) published on 7 August 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you so much for this review. It was a pleasure to look after your loved one.
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Review from Sue G (Daughter-in-law of Resident) published on 31 July 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Your mother-in-law was a character and will be truly missed by so many as will her family, keep in touch and take care.
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Review from Jane G (Daughter-in-law of Resident) published on 25 July 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you so much for this review, there were so many good memories made here with your mother-in-law, keep in touch and you know where we are for a brew.
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Review from S G (Son of Resident) published on 25 July 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you for this review of our team, we take pride in the knowledge and experience that our staff have at our home to care for our vulnerable residents. Take care and keep in touch
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Review from Roxanne H (Daughter of Resident) published on 20 May 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Wow, this is an amazing review of what we as a team at Ghyll Royd are providing for your mother. She is a delight to care for and we are honoured that you have put your trust in us to do this. Thank you.
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Review from J W (Husband of Resident) published on 8 May 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you so much for this review, we are glad that you and your wife were happy with the service that we have provided for you both. Take care.
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Review from Stephen B (Son-in-law of Resident) published on 26 March 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you so much for this heartfelt review. It is an absolute honour to care for people's loved ones to the end of their life, and for your mum to get to the grand age that she did and still have that checky character and self-awareness of beauty was admiring. Supporting our relatives during the palliative stage is something we take pride in and feel we do really well and always strive to improve our service where we can.
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Review from David H (Son of Resident) published on 4 March 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you for taking the time to write this review. It is our pleasure to care for your mum.
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Review from S H (Son of Resident) published on 29 February 2024
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Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home
Thank you for this review. I am so proud of our team that we can make a difference in people's lives at such a hard time.
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The Review Score of 9.8 (9.796) out of 10 for Ghyll Royd Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.796 for Ghyll Royd Care Home is calculated as follows: ( (366 Excellents x 5) + (82 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 452 Ratings = 4.796
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ghyll Royd Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 39 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Aug 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 19 Feb 2025
General Nursing Care, Dementia Nursing Care, Complex Care, Palliative Care, Residential Care and Dementia Residential Care rooms available. (Respite & Permanent).
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Job Title: Registered Manager
Joined: 2014
Hi, my name is Nichola Gawthrop. I am the Registered Manager here at Ghyll Royd. I qualified as a General Nurse (RGN) in March 2011.
Prior to qualifying as a Nurse at The University of Bradford, I worked for 10 years as a Senior Health Care Assistant in a health and social care environment (here at Ghyll Royd Care Home), caring for elderly people and people living with dementia. This role enabled me to gain valuable experience ensuring people I looked after received high standards of care which are vital to skills in nursing.
While working at Bradford Royal Infirmary, I gained experience in different wards and departments: Elderly Orthopaedic, Elderly medicine, Oncology, ENT (Ear, Nose and Throat), Ophthalmic, Vascular and Accident & Emergency.
I consistently demonstrate and deliver high standards of clinical care. I operate using a person-centred approach and care deeply about the quality of care people receive. I love working with people and aim to achieve the best possible outcome for the people I care for.
Job Title: Deputy Manager
Joined: 2022
Hi, I would like to introduce myself to Ghyll Royd Nursing home, as the new Deputy manager Jo Greenhough. With over 20 years’ experience working in the healthcare sector, specialising in elderly care, community district nursing, ward-based, and care homes. I’m really excited to have joined the Ghyll Royd Nursing Home Team and look forward to what the future brings.
Job Title: Unit Manager
Joined: 2015
Hello, my name is Ian and I am one of the Unit Managers here at Ghyll Royd Nursing Home.
I have worked here since 2015 and enjoy providing high-quality nursing care for our residents. I have a particular interest in palliative care, and introducing the Gold Standard Framework best-practice approaches to the Home.
The unit I am responsible for is called ‘Yew’ and is on the ground floor of the building. I like to encourage team cooperation and good communication and to create an atmosphere that feels welcoming for everybody.
Job Title: Home Administrator
Joined: 2021
My name is Dawn Goodings and I joined the Ghyll Royd team in November 2021.
Before starting here I worked as a funeral facilitator for Heavenly Services, and before that, I was a Home Administrator for Anchor for over 16 years.
I have always been interested in meeting people and helping them to the best of my ability. I try to have a happy and helpful nature at all times with everyone I meet through work, listening to them and assisting them in whatever they need.
I hope to support my colleagues and the wider Ghyll Royd team in maintaining a CQC inspection rating of ‘Good’ whilst striving towards ‘Outstanding’.
Job Title: Head Housekeeper
Joined: 2017
Hi, my name is Pauline, I am the Head Housekeeper here at Ghyll Royd Care Home.
I first worked at Ghyll Royd in 2017 as an Activity Coordinator. Following a year’s leave in 2020, I returned as Head Housekeeper.
I love working in the residents' homes, visiting them for a chat and a catch-up whenever I can.
I am proud to lead an excellent team of Housekeepers, who all take pride in their work, always ensuring the home looks its best and is comfortable for residents.
Job Title: Housekeeping Assistant
Joined: 2023
My name is Eruel Bugaoan, I joined the Housekeeping Team here at Ghyll Royd Care Home in August 2023.
I feel that getting to know our residents on a personal level adds enjoyment and fulfilment to my work.
I like things to be done correctly, and to have a clean, presentable and friendly home to showcase.
I love seeing residents with smiles on their faces after tidying their homes.
Job Title: Chef
Joined: 2009
My name is Luke Moorhouse and I started work here at Ghyll Royd Nursing Home in 2009.
I hold a level 3 NVQ in professional cooking and a level 2 qualification in cake decoration. Before Ghyll Royd, I worked at Thomas Danby College, Farthing's Restaurant, and Whitakers in Otley.
I am passionate about cooking good food, prepared fresh on the premises, and I strive to maintain the highest standards at all times. I want all our residents to have a positive dining experience, and I like to consult with my colleagues, residents, and visitors about how to continually improve and adapt our menus.
Job Title: Senior Care Assistant
Joined: 2023
I have been a Senior Carer at Ghyll Royd Care Home since February 2023 and enjoy meeting people and providing a high-quality standard of care for our residents. It feels like I have been here for a long time which is a great thought to have!
I graduated with a Bachelor of Science, since gaining further training, certificates and experience. I know deep in my heart that I want to show and give my time, love and care for our dear elderly and their families too. What makes you feel better than being kind and giving the unconditional love that they deserve day by day with respect and maintaining their dignity?
Job Title: Senior Care Assistant
Joined: 2019
Hello, my name is Dawn Mathers I am a Senior Carer, mainly based on Beech Community.
I have worked here at Ghyll Royd for five years and have 32 years of care experience.
I have an NVQ2 and NVQ3 and attend regular training at Ghyll Royd.
I have very high standards of care and am proud of the individual person-centred approach which I provide for the ladies and gentlemen who I have been entrusted to care for who are living with dementia.
I give the highest quality of care with dignity for the lovely residents and support their families too.
Job Title: Senior Care Assistant
Sudiksha Shakya - Senior Care Assistant
Job Title: Night Senior Care Assistant
Joined: 2022
Hello, I am Sarah, I have been a Senior Carer at Ghyll Royd Care Home since December 2022.
I have been working as a carer for 3 years now and work very efficiently. I believe it is a privilege to be able to work in a large team of highly skilled experts and such a caring, friendly and compassionate team who never fail to put residents first. I am committed to delivering a high standard of care, bringing joy, and comfort and honouring the dignity of residents within the home.
Job Title: Activities Coordinator
Amy - Activities Coordinator
Job Title: Activities Coordinator
My name is Kim Knaggs and I'm an Activities Coordinator (Otherwise known as a 'pink lady').
My role is to help residents to access activities in groups or to take the activity to them individually.
I love to make a difference in someone's day, make them laugh, smile, enjoy themselves and try something new.
It's important to be there to listen to residents and their families too - I like to think I'm very approachable.
My love of dogs and dog rescue can combine with work when I bring in dogs for pet therapy.
Job Title: Activities Coordinator
My name is Chloe Kay and I am an activities coordinator here at Ghyll Royd.
I've worked as a carer for 8 years and I have always enjoyed spending time with the residents and thrive from being around people, so I felt this role would be a perfect new venture for me
I love my job and always strive to help in giving the residents the best quality of life possible! Having fun whilst maintaining dignity and respect is always the priority.
Job Title: Activities Driver
Joined: 2024
Philip Hobson | Activities Driver