Ghyll Royd Care Home

New Ghyll Royd, Guiseley, Leeds LS20 9LT
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9.8 65 Reviews
  • Ghyll Royd Care Home, Leeds
Ghyll Royd is located in the semi-rural area of Guiseley, near Ilkley and Otley. It is a purpose-built home which has been designed to the highest specifications. Great care has been taken to provide a homely, warm and welcoming atmosphere. The highly trained team at Ghyll Royd pride themselves on putting residents’ needs first and creating the best possible environment in which to enable them to care for residents’ needs. Residents and their families are supported throughout the move into the care home, which the team understand can be a big change.

Ghyll Royd has four communities, Willow, Rowan, Beech and Blossom. Each area is designed to create a safe and positive environment for residents.

All bedrooms have en-suite facilities and are stylishly decorated with a high-quality finish; residents are encouraged to personalise their rooms to make it feel homely. The communal areas are light and spacious, designed with comfort and social interaction in mind.

Ghyll Royd Care Home offers residents permanent General Nursing, Nursing Dementia, Residential Dementia and Complex care, with additional palliative care and respite options.

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Care Provided by Ghyll Royd Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nichola Gawthrop (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2001
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Ghyll Royd Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • Accept all forms of funding towards your weekly fee.
  • (these prices are only a guideline, please contact Ghyll Royd Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Parking is available on-site.


Ghyll Royd Care Home Reviews (65)

Total of 65, showing 41-60
9.8

Ghyll Royd Care Home has a Review Score of 9.8 (9.796) out of 10, based on 39 reviews in the last 2 years. Over all time Ghyll Royd Care Home has 65 reviews.

Overall Experience

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Date Published

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Review from D R (Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and nursing staff very good and helpful.
Only negatives are room wasn't always kept as tidy as perhaps it could have been, bed left unmade. Food was ok, but being picky it might have been nicer to have had a bit more choice and some of it was a bit bland, though portion sizes were good.
Would've
marked four and a half stars if available.

Reply from Peter, Marketing Manager - Spellman Care at Ghyll Royd Care Home

Thank you for taking the time to leave us a review, your feedback will help us improve the quality of the service we offer. I'll make sure that it is passed on to the Ghyll Royd team.
If there is anything we can do for you, please don't hesitate to get in touch.


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Review from Nikki L (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would definitely recommend Ghyll Royd Nursing Home. From my first enquiry visit, the manager was very helpful and supportive. Both the manager and her deputy took their time to explain everything clearly to me. Although my mum's time with them was short, we were made to feel very welcome and cared
for. All the care teams were friendly, efficient and kind. The manager stood out as an exceptional manager, using both her nursing background and empathy to personally help us through a difficult time. Thank you again.

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Thank you, Nikki, for this wonderful review. It was our pleasure to care for your mum and to know that we were able to support you and your family at such a difficult time. Please look after yourselves.


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Review from Julie C (Daughter of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Ghyll Royd Nursing Home for palliative care and was only there for a week but throughout that time, all the staff were very kind and respectful in all their dealings with Mum. Very attentive to her every need, ensuring she was comfortable and not distressed. The rooms are very pleasant
and the communal areas are very good. I would like to thank the staff for their empathy and kindness to us all as a family when Mum passed.

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Thank you for taking the time to leave us a review, it was a pleasure to look after your mother. I'll make sure that your feedback is shared with our teams.
If there is anything else that we can do for you or your family, please don't hesitate to let us know.


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Review from Alice L (Wife of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Ghyll Royd Nursing Home for just over two years and from day one, he's been treated with dignity and compassion. The carers and nurses are kind and polite and are always friendly towards him. He is always clean and well cared for with each minor problem dealt with quickly and
efficiently. He is well-fed and encouraged to eat and drink often (this can be a problem for him). I am so pleased I chose Ghyll Royd to be his home.

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Thank you for your kind review, it's always a pleasure to care for your husband.
If there is anything that we can do for you, please don't hesitate to let us know.


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Review from J T (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Ghyll Royd Nursing Home for over ten and a half years, after she was discharged from the hospital at the age of 89, with high physical and mental care needs.
Carers and nursing staff provide professional, knowledgeable care enhanced by their friendly approach. Mum was also treated
respectfully and her dignity was maintained. Staff who have worked at the home for many years provide an important backbone of consistency.
The home works as a whole community. All the staff - housekeepers, laundry workers, receptionists etc. chat with residents and family as they go about their work.
Any health issues and proposed changes to the care plans are shared promptly by the unit nurse, who was always ready to discuss any of our concerns.
There is an excellent partnership with a local primary health centre, which enables timely access to consistent medical care.
In Mum's final days, the staff on the unit, day and night, were wonderfully kind and supportive to us as a family.

Reply from Nichola Harrison, Registered Home Manager (RGN) at Ghyll Royd Care Home

Thank you so much for taking the time to write this amazing review for the whole team. Your mother was an absolute pleasure to look after, for over the 10 years we have cared for her, we will miss her and all her family dearly. I would like to thank you from the team for the very generous gift you sent to all the staff - thank you.


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Review from Ken T (Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Service is good from the staff and the food is quality.

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Thank you, Ken, for this lovely review, it is an absolute pleasure to care for you.


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Review from Stephen B (Son of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was only with Ghyll Royd for a short time, we could not have had better care. From my first visit to look around to my mother joining the home to the care she received right to the end, we always felt welcome and that the team cared about us as people. If I ever needed a nursing home
again, Ghyll Royd would be my first choice. Thank you.

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Stephen, thank you for such a lovely review. It was an absolute pleasure and honour to care for your mother until the end and to be a part of her journey. Supporting you all through a difficult time is something that we feel passionate about and to know that we have made you feel welcomed is a credit to the whole team at Ghyll Royd; thank you. Take care.


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Review from N H (Son of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic!

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Thank you, we miss you and your brother visiting the home, please take care of yourselves.


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Review from Andrew H (Son of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care.
Very professional and caring.

Reply from Nichola Harrison, Home Manager at Ghyll Royd Care Home

Thank you Andrew for your very kind review, it has been a pleasure to care for both your parents over the years. It will always be sad to lose our residents as we grow a strong relationship with them but it is just as sad when we say goodbye for the last time to our residents' family members too. Take care of yourselves and maybe see you around Otley!


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Review from R S (Friend of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend has been in Ghyll Royd for some weeks and has been treated with dignity and respect, unlike previous nursing homes she was in. The staff were always asking if we were okay. A meeting helped to sort out any problems and queries. Our friend was much more comfortable and didn't complain about
the carers like at previous homes.

Reply from Adelle Booth, Marketing at Ghyll Royd Care Home

Thank you for your kind review. I am so pleased that your friend has felt that she has been treated with care and dignity as we really do put this at the heart of everything we do.
We encourage all friends and family to speak to us about the care of their loved ones so that we can build the best possible relationship.


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Review from S H (Son of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon my father's arrival at the care home, the welcome was incredible. Dad is so much more at home having been in hospital for 14 months. Thank you to everyone involved in making my dad's stay so pleasant.

Reply from Adelle Booth at Ghyll Royd Care Home

Thank you for your lovely kind review, I am so pleased that your dad has felt at home here at Ghyll Royd House. We are very proud of our team who genuinely love and care for all our residents.


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Review from Les W (Daughter of Resident) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident of Ghyll Royd Nursing Home for nearly three years and has celebrated her 99th, 100th and 101st birthdays there. On each occasion, she was made to feel really special. My husband and I chose Ghyll Royd after visiting seven other nursing homes. Walking in was such a relief
and we immediately felt the welcoming homeliness and efficiency, backed up by the then manager’s description of their priorities and aims. Our more recent experiences have only confirmed those initial feelings and we continue to feel confident in all aspects of her care. The staff are so pleasant and available, extending their empathy to me and other family members, as well as our mother. I would be the first to accept that our mum isn’t the easiest of residents but their patience and gentle coaxing ensure she has the best of care and that she is content in her room surrounded by her belongings.

Reply from adelle booth, Marketing and PR at Ghyll Royd Care Home

Thank you for leaving a review of the service at Ghyll Royd Nursing Home. We appreciate you taking the time to do so and I know my colleagues will be pleased to know that their efforts and hard work are recognised and that they are continuing to provide good quality care to our residents and their families.
We also know from the feedback we receive that, when people are looking for a care home to move into, they find reviews such as yours an important part of their decision making.


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Review from T J (Sister of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with the care and treatment of my sister in this nursing home. The home is very well run, always clean and welcoming.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

Thank you for taking the time to review the service at Ghyll Royd Nursing Home.
It is always encouraging for myself and my colleagues to hear from people who are receiving a good service from us, whilst acknowledging that there are always areas we can continue to develop and improve.
Your review will help other families and potential residential when they are considering moving into a nursing home.


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Review from Kathryn M (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Ghyll Royd for over 2 years and has been well looked after by the caring staff. I looked at a lot of homes before Ghyll Royd. It was a relief to find a light spacious home with gardens in a good location but it was the staff who decided it for me. Within minutes of sitting down
with the manager, I knew this was the right place for my mother. It's been a relief to know she is getting a good standard of care as her needs increase and she has been as safe as possible during the pandemic. Relatives are kept informed of how the home is managing Covid and the staff are supportive, friendly and professional.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

Thank you for your review. We appreciate the time you have taken, and the thought you have given in sharing your experience of our service. It is always helpful for myself and the team to know where we are performing well, as well as being able to note any areas for improvement. We also know that families looking for a care home use these reviews as part of their decision making, and I am sure that your comments will help.


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Review from Alison L (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had lived at Ghyll Royd for the past 4 years. The care that my Dad received was of a very high standard. Staff treated him as an individual at all times and were caring, considerate, respectful and open. Dad and I were always included in his plan of care and any concerns or worries I had -
which were very few - were always answered and addressed immediately if necessary. We all worked as a good team with happy times. There wasn’t just Dad, the team were very caring towards his family over the years. Supporting us through the ups and downs of his illness. The last covid year has been very hard however the team at Ghyll Royd did their best in a very difficult situation for myself and his granddaughters to maintain some form of contact with my Dad and finally being able to go back into his room to visit was wonderful. Dad passed away a few weeks ago and I shall always be grateful to the Ghyll Royd team for their exceptional level of care maintained to the end of Dad’s life.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

Thank you for taking the time to write a review of our service, and for your kind and supportive words which are very much appreciated by myself and my colleagues.
It is gratifying to know that we were able to provide your Dad with good care over the last few years and that you and your family also felt looked after.
Helping people to have a peaceful and meaningful end to their lives is always a privilege, and I am pleased we were able to ensure that you had close contact with your Dad in his final days.
We wish you and your family all the very best.


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Review from Janice W (Daughter-in-law of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well run and very clean, the rooms and common areas are spacious and nicely decorated and there is a nice garden with tables and chairs. I have known the staff over many years they are always welcoming and friendly and my family member is well cared for, they have been wonderful during the
difficulties of COVID. I always feel there is a homely atmosphere. It is difficult to answer the question on safety and security because I know nothing about fire regulations. Judging by the proficiency of the home in other matters I assume they are excellent.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

Thank you on behalf of the team for taking the time to review our service - we very much appreciate it, and your kind and thoughtful comments will help other potential residents and their families when looking for a nursing home.


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Review from Ian J (Son of Resident) published on 1 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my father became a resident at the home he has been very well looked after. He enjoys the food very much and staff are very kind to him. He is always happy when we see him, but if he has any pain or other issues the staff are quick to deal with them.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

We appreciate you taking the time to leave a review. I know that my colleagues will be pleased to hear your kind words and to know that as a team we are helping your father remain as happy as possible, whilst supporting him with his care needs. All the feedback we receive contributes to our continual reviewing of the service, identifying where we are doing well, and those areas where we can continue to improve. Thank you.


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Review from Sally D (Stepdaughter of Resident) published on 16 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Stepdad who has very advanced dementia has been a resident for quite a few years now and can honestly say I have always felt fully confident that all his needs are being met, both physically and mentally. He is always well cared for, clean and comfortable whenever we visit and the care home is clean,
welcoming and calm at all times. We are an hour and a half away so this is especially reassuring to know that he is being well cared for and safe. The communication is really good too from the team and always prompt and professional. The staff seems to know him really well too. He has stayed the same weight or thereabouts all this time which is a massive credit to the whole team as he needs to be fed and is fully dependent on staff for food and drinks. Thank you from the bottom of our hearts and from our Mum who is no longer with us but would be very reassured too that her husband is safe and cared for.

Reply from Alethea Morton, Marketing Manager at Ghyll Royd Care Home

Thank you for taking the time to leave a review for Ghyll Royd Nursing Home, and for your kind words. We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care for their loved ones. I'll pass your comments onto the team, who will be delighted with the feedback on your Stepdad's care with us.


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Review from Rachel M (Daughter of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to pass on my thanks to the staff who have made a difficult time for our family that bit easier. We moved my dad into Ghyll Royd on the 29th Dec after only making the initial contact on the 26th. It’s obviously been a challenging time, with the additional complications of the covid restrictions.
We feel totally reassured that Dad is receiving really special, personal care, which is obviously so important to us. One member of staff, in particular, has gone above and beyond to communicate with me and answer our many queries. She has sent some lovely pictures and messages which we have really appreciated. It’s obviously only very early days for all of us, but so far, the staff have really helped Dad to settle in and have supported us as well.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

Thank you for your review of Ghyll Royd Nursing Home.
All the feedback we receive is useful and helps the team to maintain and improve upon the care that we deliver to the residents and their families.
It is especially gratifying when someone takes the time to tell us we are doing a good job, and your very supportive comments are much appreciated.
It is often a challenging time when someone is choosing a nursing home, and your words may help people faced with that choice to feel reassured about the kind of service they can expect from Ghyll Royd.


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Review from Linda T (Daughter of Resident) published on 22 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how the home has cared for my mother and at times, the situation has been very difficult for the carers and nursing staff to deal with. Always there to chat to you, even when they are busy. I would recommend this home to anyone 100%.

Reply from Steve Edgar, Home Manager at Ghyll Royd Care Home

Thank you for taking the time to leave a review for Ghyll Royd Nursing Home, and for your kind words.
Myself and the team very much appreciate it.
We welcome all the feedback we receive about the service, and it is especially pleasing when families tell us that we are providing good care for their loved one.
Your comments will also be helpful to anybody currently looking for a suitable nursing home, and seeking reassurance with what can often be a difficult decision.


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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Ghyll Royd Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Ghyll Royd Care Home is calculated as follows: ( (366 Excellents x 5) + (82 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 452 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ghyll Royd Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 18 hours ago

General Nursing Care, Dementia Nursing Care, Complex Care, Palliative Care, Residential Care and Dementia Residential Care rooms available. (Respite & Permanent).


Awards / Recognitions (14)

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Meet the Team (15)

Nichola

Nichola Gawthrop

Job Title: Registered Manager

Joined: 2014

Hi, my name is Nichola Gawthrop. I am the Registered Manager here at Ghyll Royd. I qualified as a General Nurse (RGN) in March 2011.


Prior to qualifying as a Nurse at The University of Bradford, I worked for 10 years as a Senior Health Care Assistant in a health and social care environment (here at Ghyll Royd Care Home), caring for elderly people and people living with dementia. This role enabled me to gain valuable experience ensuring people I looked after received high standards of care which are vital to skills in nursing.


While working at Bradford Royal Infirmary, I gained experience in different wards and departments: Elderly Orthopaedic, Elderly medicine, Oncology, ENT (Ear, Nose and Throat), Ophthalmic, Vascular and Accident & Emergency.


I consistently demonstrate and deliver high standards of clinical care. I operate using a person-centred approach and care deeply about the quality of care people receive. I love working with people and aim to achieve the best possible outcome for the people I care for.


Jo

Jo Greenhough

Job Title: Deputy Manager

Joined: 2022

Hi, I would like to introduce myself to Ghyll Royd Nursing home, as the new Deputy manager Jo Greenhough. With over 20 years’ experience working in the healthcare sector, specialising in elderly care, community district nursing, ward-based, and care homes. I’m really excited to have joined the Ghyll Royd Nursing Home Team and look forward to what the future brings.


Ian

Ian Latta

Job Title: Unit Manager

Joined: 2015

Hello, my name is Ian and I am one of the Unit Managers here at Ghyll Royd Nursing Home.


I have worked here since 2015 and enjoy providing high-quality nursing care for our residents. I have a particular interest in palliative care, and introducing the Gold Standard Framework best-practice approaches to the Home.


The unit I am responsible for is called ‘Yew’ and is on the ground floor of the building. I like to encourage team cooperation and good communication and to create an atmosphere that feels welcoming for everybody.


Dawn

Dawn Goodings

Job Title: Home Administrator

Joined: 2021

My name is Dawn Goodings and I joined the Ghyll Royd team in November 2021.


Before starting here I worked as a funeral facilitator for Heavenly Services, and before that, I was a Home Administrator for Anchor for over 16 years.


I have always been interested in meeting people and helping them to the best of my ability. I try to have a happy and helpful nature at all times with everyone I meet through work, listening to them and assisting them in whatever they need.


I hope to support my colleagues and the wider Ghyll Royd team in maintaining a CQC inspection rating of ‘Good’ whilst striving towards ‘Outstanding’.


Paulene

Paulene Pogoda

Job Title: Head Housekeeper

Joined: 2017

Hi, my name is Pauline, I am the Head Housekeeper here at Ghyll Royd Care Home.


I first worked at Ghyll Royd in 2017 as an Activity Coordinator. Following a year’s leave in 2020, I returned as Head Housekeeper.


I love working in the residents' homes, visiting them for a chat and a catch-up whenever I can.


I am proud to lead an excellent team of Housekeepers, who all take pride in their work, always ensuring the home looks its best and is comfortable for residents.


Eruel

Eruel Bugaoan

Job Title: Housekeeping Assistant

Joined: 2023

My name is Eruel Bugaoan, I joined the Housekeeping Team here at Ghyll Royd Care Home in August 2023.


I feel that getting to know our residents on a personal level adds enjoyment and fulfilment to my work.


I like things to be done correctly, and to have a clean, presentable and friendly home to showcase.


I love seeing residents with smiles on their faces after tidying their homes.


Luke

Luke Moorhouse

Job Title: Chef

Joined: 2009

My name is Luke Moorhouse and I started work here at Ghyll Royd Nursing Home in 2009.


I hold a level 3 NVQ in professional cooking and a level 2 qualification in cake decoration. Before Ghyll Royd, I worked at Thomas Danby College, Farthing's Restaurant, and Whitakers in Otley.


I am passionate about cooking good food, prepared fresh on the premises, and I strive to maintain the highest standards at all times. I want all our residents to have a positive dining experience, and I like to consult with my colleagues, residents, and visitors about how to continually improve and adapt our menus.


Veronica

Veronica Booc

Job Title: Senior Care Assistant

Joined: 2023

I have been a Senior Carer at Ghyll Royd Care Home since February 2023 and enjoy meeting people and providing a high-quality standard of care for our residents. It feels like I have been here for a long time which is a great thought to have!


I graduated with a Bachelor of Science, since gaining further training, certificates and experience. I know deep in my heart that I want to show and give my time, love and care for our dear elderly and their families too. What makes you feel better than being kind and giving the unconditional love that they deserve day by day with respect and maintaining their dignity?


Dawn

Dawn Mathers

Job Title: Senior Care Assistant

Joined: 2019

Hello, my name is Dawn Mathers I am a Senior Carer, mainly based on Beech Community.


I have worked here at Ghyll Royd for five years and have 32 years of care experience.


I have an NVQ2 and NVQ3 and attend regular training at Ghyll Royd.


I have very high standards of care and am proud of the individual person-centred approach which I provide for the ladies and gentlemen who I have been entrusted to care for who are living with dementia.


I give the highest quality of care with dignity for the lovely residents and support their families too.


Sudiksha

Sudiksha Shakya

Job Title: Senior Care Assistant

Sudiksha Shakya - Senior Care Assistant


Sarah

Sarah

Job Title: Night Senior Care Assistant

Joined: 2022

Hello, I am Sarah, I have been a Senior Carer at Ghyll Royd Care Home since December 2022.


I have been working as a carer for 3 years now and work very efficiently. I believe it is a privilege to be able to work in a large team of highly skilled experts and such a caring, friendly and compassionate team who never fail to put residents first. I am committed to delivering a high standard of care, bringing joy, and comfort and honouring the dignity of residents within the home.


Amy

Amy

Job Title: Activities Coordinator

Amy - Activities Coordinator


Kim

Kim Knaggs

Job Title: Activities Coordinator

My name is Kim Knaggs and I'm an Activities Coordinator (Otherwise known as a 'pink lady').


My role is to help residents to access activities in groups or to take the activity to them individually.


I love to make a difference in someone's day, make them laugh, smile, enjoy themselves and try something new.


It's important to be there to listen to residents and their families too - I like to think I'm very approachable.


My love of dogs and dog rescue can combine with work when I bring in dogs for pet therapy.


Chloe

Chloe Kay

Job Title: Activities Coordinator

My name is Chloe Kay and I am an activities coordinator here at Ghyll Royd.


I've worked as a carer for 8 years and I have always enjoyed spending time with the residents and thrive from being around people, so I felt this role would be a perfect new venture for me


I love my job and always strive to help in giving the residents the best quality of life possible! Having fun whilst maintaining dignity and respect is always the priority.


Philip

Philip Hobson

Job Title: Activities Driver

Joined: 2024

Philip Hobson | Activities Driver