Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF
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9.7 102 Reviews
  • Gledhow, Leeds
Situated in Gledhow, a quiet suburb of Leeds, the home is well connected to the wider community and less than a 15-minute drive into Leeds city centre.

Gledhow has 51 places for nursing and dementia nursing care and for those who enjoy the outdoors, the landscaped gardens and summer house are lovely areas to relax.

Facilities and services include:

• Single rooms with en-suite sink and toilet facilities
• Own furniture welcomed (must meet relevant British Safety Standards)
• Dedicated chaplain
• Hair salon, activity room and TV in room
• Special dietary and religious requirements catered for, snack menu available 24/7

Whether it’s the vibrant activity programmes, freshly prepared meals, chaplaincy support, award-winning music therapy for those living with dementia and, of course, the high safety standards, each resident is supported to live later life well.

Care Provided by Gledhow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gledhow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,436 – £1,597
    • Self-Funded Nursing Care £1,523 – £1,708
    • Self-Funded Nursing Dementia Care £1,599 – £1,803
  • (these prices are only a guideline, please contact Gledhow to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 102, showing 1-20
9.7

Gledhow has a Review Score of 9.7 (9.716) out of 10, based on 31 reviews in the last 2 years. Over all time Gledhow has 102 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mum received amazing care at Gledhow. The staff recognised her as an individual and got to know her despite her advanced dementia. They treated her with dignity and warmth and we're hugely grateful.

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Overall Experience  Overall Experience 5.0 out of 5

My husband settled so well into Gledhow and joined in the activities which amazed me! He was not a man for conversation at the end by the care was amazing all the way through his stay albeit only 3 weeks before his death.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your amazing feedback. This has been shared with my team at Gledhow Nursing Home, and they are very pleased that your loved one was cared for at Gledhow and that we were able to give a high standard of care. Thank you again, and I will make sure your lovely comments are shared with the wider team of Gledhow Nursing Home.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was moved from the hospital to Gledhow home which was a good move as she was able to spend the last couple of weeks of her life peacefully in her own room and visitors were able to come and go at different times instead of visiting hours. The staff were always friendly and helpful keeping me
informed of Mum's condition and what had happened etc.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are very willing, hard-working and friendly. Took a while to get Aunt covered to keep warm even though to visitors/staff the rooms were adequately heated.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you very much for completing the review for Gledhow Nursing Home. Our team are valuable for our service, and I shall share this with them.


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Overall Experience  Overall Experience 5.0 out of 5

During my wife's time at Gledhow, we were treated with the friendliest and greatest respect by all staff.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for the lovely review and, thank you for your ongoing support. I will share the lovely review with my team.


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Overall Experience  Overall Experience 5.0 out of 5

Since my mother's entry into Gledhow nearly 10 years ago, she has been treated with compassion and dignity by all the staff, when my mum entered the home, her life expectancy was 3 months, I think it is due to the excellent care she receives at the home is the reason for her longevity, the staff are
a credit to the group and are superbly led by fantastic management and staff. Kind regards.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for taking the time to review our home and the care you and your loved one have received. Your kind words will be shared with the team and we will continue to strive to deliver outstanding care.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Gledhow Care Home for over a year now. She has advanced dementia and is very well looked after by the excellent staff who are always patient and friendly. The home has no restrictions on when I can visit and always keep me informed of what is happening in relation to my wife. I would
thoroughly recommend the home.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for the lovely review. It makes us really happy and grateful to know that the care we provide at Gledhow Nursing Home is making a difference in your wife's time with us and it is appreciated. Your wife is a lovely person and it is our privilege to care for her. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Gledhow care home were fantastic in the way that they managed Mum's move from hospital into the facility and immediately made her comfortable and at home.
She was always treated with care, dignity and respect and I am very grateful that her final days were in such a wonderfully caring
place.

Reply from Rita Kaur, Home Manager at Gledhow

It is our privilege to care for your mum. I will share this review with my team as this means a lot to us all.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum received wonderful care at Gledhow - all the staff are so caring, professional and respectful of the residents. The ethos is fantastic - nothing is too much trouble either for residents or relatives and the staff, whether nurses, carers or domestic staff, all buy into that approach and do brilliant
jobs. I am so grateful for all the staff did for Mum and I know she could have been better cared for. Gledhow is a superb nursing home and if you can get a place for your relatives there do it!

Reply from Rita Kaur, Home Manager at Gledhow

Thank you so much for taking the time to review our care home. We value all feedback and will share your lovely review with the team here at Gledhow Care Home.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has only been at Gledhow for approx 3 weeks; however, the care she received was outstanding. In the last few days of Mum's life, it was so obvious that the staff were simply not doing a job; they actually really cared.
I can honestly say that when I was asked to go the nursing home as Mum had deteriorated
I wasn't sure if I would be able to handle the situation (as never had to do anything like that before. I was only able to do this with the support of the staff who also looked after me, keeping me fed and watered, as well as mum.
I will never forget the kindness and care of every member of staff I encountered over the five days I was there.
Special thanks to the senior male nurse and Deputy Manager who supported me on the day Mum passed.
My sister and I will never forget the exceptional care Mum received and it brings us both comfort at this difficult time.

Reply from Rita Kaur, Home Manager at Gledhow

We value all lovely feedback as this helps us to improve our service. Thank you for the positive comments on my senior nurse and deputy manager and the care team, who work hard to deliver the high standards of quality care at all times. I will pass on your feedback to my team. We will continue to serve from heart.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Gledhow for over 12 years. She has had excellent care throughout this time. The staff are wonderful. Very caring and kind. Management is also very good. Very responsive communication. I'm so thankful for everyone there, for all they do.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your kind words. I am delighted that you find our staff wonderful and the care excellent. I will share this review with the team.


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Overall Experience  Overall Experience 4.0 out of 5

My father had a very good stay here. The staff were all lovely and helpful. Big special shout out to one of the staff who went above and beyond. Sadly he became ill due to his illness and had to be moved to a hospice. (His wish was to die at the hospice) but wouldn't hesitate to recommend the home and
the manager and all the lovely staff.

Reply from Rita Kaur, Home Manager at Gledhow

My sincere thanks for your feedback. The team here at Gledhow nursing home truly walk in every day with the culture of care and our residents are the centre of everything that we do. We pride ourselves on the family atmosphere as it is the teamwork of all of us that makes everything a success. Thank you again and I will give the feedback to my team.


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Overall Experience  Overall Experience 5.0 out of 5

Since my wife moved into Gledhow, she has been extremely well looked after by the excellent team. They are always welcoming and considerate and do their very best to keep her safe and well cared for. The homecooked meals are lovely - especially the homemade cake on her birthday. The continuous programme
of activities demonstrated the dedication to making the residents feel stimulated and entertained. The staff are not only supportive of my wife but also of all of us as a family. Thank you, Gledhow!

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for the kind review of our home and the staff in the home. We strive to deliver outstanding care and deliver life enrichment to all of our residents and their circle of care. I will share your feedback with my team at Gledhow.


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Overall Experience  Overall Experience 5.0 out of 5

I want to say a huge thank you to Gledhow for the wonderful care they gave my father over the last 3 months. He wasn't always an easy patient but they always showed the utmost respect for him, putting his welfare at the centre of everything they did. They were also a huge support for all of the family.
We really can't thank them enough, they made a very difficult time bearable, thank you.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your kind words and taking the time to review our wonderful home. We strive to provide dignity and respect to all of our resident and loved ones, and your lovely feedback will be shared with the Gledhow Team.


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Overall Experience  Overall Experience 5.0 out of 5

All staff very friendly and good at what they do. Can't comment on some things as my father-in-law did not use them i.e. food, facilities and activities.
Thank you.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for taking the time to review Gledhow Christian Care home; we strive to provide dignity and respect to all residents and loved ones, your feedback will be shared with the Gledhow team.


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Overall Experience  Overall Experience 5.0 out of 5

When we were in urgent need of nursing home support we could not have asked for more from the team at Gledhow. Within 4 hours of our initial visit they warmly welcomed Mum into their care. Naturally she did not wish to leave her own home and it was a great relief when she was soon expressing her surprise
at how we had managed to find somewhere so homely with such welcoming and caring staff, responsive to her personal wishes.
Being a regular church goer coming to terms with a terminal diagnosis the pastoral support provided by the dedicated chaplain was greatly appreciated.
As Mum’s condition deteriorated the level of care was correspondingly increased, this including the assuring support of the specialist community nursing team based at a nearby hospice.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for the kind review of our home and the staff in the home. We strive to deliver outstanding care and deliver life enrichment to all our residents. We will share your feedback with the team at Gledhow and also thank you for the donation.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Gledhow are wonderful. When Dad moved in, there was nothing that was too much trouble. The staff treat Dad with respect and care and we have full confidence that he is in the right place. Being able to personalise his room has really helped him settle. The environment that has been created
here is truly home from home. The nursing team are always available to discuss our concerns regarding Dad's palliative care and provide us with support and reassurance.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for taking the time to leave a lovely review for us. Your kind words and positive comments will be shared with the staff team. It is our pleasure to care for your dad and everyone in Gledhow Nursing Home.


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Overall Experience  Overall Experience 5.0 out of 5

Each time I visit my friend the staff are always warm, welcoming and willing to answer any questions. My friend is extremely well cared for and I have absolutely no concerns with regard to any aspect of her care even though I know that she is very challenging to care for.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for the lovely review. It really does make a difference to us at Gledhow Care Home when we receive wonderful comments, and it empowers us even more to keep achieving the best possible care each day for our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 2 years and during that time her dementia went from bad to worse, leaving her often in distress. Having her cared for so well at MHA Gledhow was such a blessing as we felt the staff understood her and were compassionate and empathetic. If we had any concerns, they were listened
to and acted upon wherever possible. The manager was particularly supportive and helpful, but so were all the staff with whom we interacted.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your kind review for our home and the staff in the home. We strive to deliver outstanding care and deliver life enrichment to all our residents. We will share your feedback with the team at Gledhow Nursing Home.


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Overall Experience  Overall Experience 4.0 out of 5

Staff are really kind and considerate. Overall, a very good and happy place.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your review, I will share this with my team. We will continue to deliver high standard of care and make improvement in required areas.


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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Gledhow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Gledhow is calculated as follows: ( (257 Excellents x 5) + (87 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 349 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gledhow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jul 2021

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Gledhow

What types of Care is Gledhow registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Gledhow provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Gledhow have?

There are 51 Single Rooms.

What are the Facilities & Services at Gledhow?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Gledhow to the centre of Leeds?

3.1 mile(s) as the crow flies, distance by road may be significantly further.