Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF
Submit a Review
9.7 102 Reviews
  • Gledhow, Leeds
Situated in Gledhow, a quiet suburb of Leeds, the home is well connected to the wider community and less than a 15-minute drive into Leeds city centre.

Gledhow has 51 places for nursing and dementia nursing care and for those who enjoy the outdoors, the landscaped gardens and summer house are lovely areas to relax.

Facilities and services include:

• Single rooms with en-suite sink and toilet facilities
• Own furniture welcomed (must meet relevant British Safety Standards)
• Dedicated chaplain
• Hair salon, activity room and TV in room
• Special dietary and religious requirements catered for, snack menu available 24/7

Whether it’s the vibrant activity programmes, freshly prepared meals, chaplaincy support, award-winning music therapy for those living with dementia and, of course, the high safety standards, each resident is supported to live later life well.

Show Gledhow on the Map

Care Provided by Gledhow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gledhow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,436 – £1,597
    • Self-Funded Nursing Care £1,523 – £1,708
    • Self-Funded Nursing Dementia Care £1,599 – £1,803
  • (these prices are only a guideline, please contact Gledhow to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Gledhow Reviews (102)

Total of 102, showing 21-40
9.7

Gledhow has a Review Score of 9.7 (9.716) out of 10, based on 31 reviews in the last 2 years. Over all time Gledhow has 102 reviews.

Overall Experience

  • 80
  • 22
  • 0
  • 0
  • 0

Date Published

102
13
22
31
71

Review from Margaret H (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing. They are very caring and look after all of us. Nothing is too much trouble.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your review. I will share this with my team and we will continue to deliver a high standard of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Granddaughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are so welcoming and friendly. Always have a smile on their face and will have a conversation with us all. Cleaners are always around and do a brilliant job.

Reply from Rita Kaur, Home Manager at Gledhow

We at Gledhow appreciate your positive feedback. This means a lot to my team as their hard work is recognised, housekeeping team go the extra mile to ensure the home is clean and care staff delivered high standard of care. I will share the feedback with my team and will continue to serve from heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter-in-law of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resided at Gledhow Care Home for two years and throughout that time received excellent care from every member of staff. In the second year of her stay her medical needs increased quite dramatically and the care she received from the wonderful nurses and care staff could not be better.
She, and the family, were given so much love, compassion and respect, her end-of-life care was a very positive, though sad, experience.

Reply from Rita Kaur, Home Manager at Gledhow

We, at Gledhow, are very proud of our end-of-life care and will continue to work towards high standards of care. You have worked along with us and made the whole process very smooth for everyone, and you have appreciated my team in a very unique way which has inspired the team and made them believe that what they do is valued.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been cared for at Gledhow for the last seven months. The care she has received has been great. The staff are caring and accommodating to both residents and family. Facilities are good, nice rooms, lounges and a garden room. Mum was always treated with respect and could join in activities when
she felt able.
I would recommend to other families.

Reply from Rita Kaur, Home Manager at Gledhow

It was a pleasure caring for your mum; my team will continue to deliver care from the heart and ensure it is always a pleasant experience for all our residents and everyone connected to Gledhow.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor B (Husband of Resident) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My visit on that day was one of the most satisfying I have had since I started visiting.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your review, we value all feedback as this helps us to improve our service, where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team and will continue to serve from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laraine J (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has received excellent care from everyone at Gledhow. When he couldn't sleep, due to a noisy resident, he was offered another room and has settled into it well. He is not very clear sometimes where he is or why, but he does say that everyone looks after him well and they're all friendly. It's
not an easy job and I thank everyone. There is always a lovely, friendly, lively atmosphere in the home and everyone is approachable and eager to assist/answer queries etc. I feel very much more at ease knowing Dad is being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela B (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother, who also had a dementia diagnosis, moved to Gledhow ten weeks after suffering a stroke. She was confused and could do very little for herself. Throughout her short stay at Gledhow, she was treated with kindness, gentleness and respect. When she died within three weeks of her arrival,
she was building good relationships with the carers and responding positively as they encouraged her to join others for meals and enabled her to participate in activities. Whatever their role at Gledhow, the staff we met couldn't have been more helpful to us, answering our questions, patiently helping us as we put things in place to improve her comfort and wellbeing, welcoming us as we visited and weeping with us when she died so suddenly. Thank you all for your loving kindness.

Reply from Rita Kaur, Home Manager at Gledhow

We appreciate your lovely positive feedback, this means a lot to Gledhow team. It was a pleasure providing care for your loved one, we will continue to work to high standards of care and deliver care from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David R (Husband of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed at how cheerful the staff were and socially friendly to patients and visitors alike. I liked them all. Always helpful and willing to listen. Stunned by the international flavour of the staff mix who all appeared to work well together. My wife (terminally ill) seemed to view many of the
staff as her best friends!

Reply from Rita Kaur, Home Manager at Gledhow

We at Gledhow appreciate the lovely review for Gledhow Team, we will continue to strive to achieve high-quality care from the heart in line with MHA values.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E D (Son of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum went into Gledhow in February 2023 directly from the hospital, where she had undergone a hip operation. The admittance itself went smoothly, and although Mum was quite disorientated for the first few weeks, she did eventually settle in. I visit my mum on average twice a week and will get updates
on her condition from the staff on duty.

Reply from Rita Kaur, Home Manager at Gledhow

Many thanks for taking the time to leave our lovely home a positive review. We take great pride and pleasure in caring for our residents and are very thankful to be in such a privileged position to provide a great service within our community.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jayne G (Daughter-in-law of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam was in your care for two and a quarter months. She remained in her bed throughout this time. Personnel care was carried out to the highest standard. She was milk intolerant, this was met most of the time but sometimes needed to be checked when pureed food was offered, we had to follow this up
as did the carers who were very good. I think a meeting with the catering manager would have solved this problem. She was treated with respect, compassion, love and care at all times by all members of staff who came into contact with her.

Reply from Rita Kaur, Home Manager at Gledhow

We as a team appreciate the lovely comments and will continue to strive to deliver high standard care, we will continue to improve the catering service with all the measures taken. We will continue to serve from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John W (Husband of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for four months and I must commend the manager and all her staff for the way that they care for her. They are friendly, highly professional and maintain a sunny disposition at all times. It is obvious to me that they enjoy their work. My wife, who has Alzheimer's/dementia,
is very happy in their care and I thank them in the knowledge that my wife is safe and cared for. I cannot recommend the nursing home and staff highly enough.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your lovely and kind words, we will continue to serve from the heart and will strive to maintain the standards of care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Brother of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was admitted to the care home from the hospital. On arrival, the care staff were very reassuring and made him feel very comfortable. The care staff listened to his concerns and wishes and dealt with them in an appropriate manner. My brother's main concern was to be transferred to a hospice
which the staff were able to fulfil.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for your lovely words, this means a lot to my team as they genuinely care and work towards high standards of care. We will continue to serve from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that Mum is receiving at Gledhow Care Home is outstanding, all the staff are caring, kind and patient. It is so reassuring to us that Mum is safe and well cared for, we couldn’t have wished for a better home for her. We really do appreciate all the hard work that the staff do and not only care
for mum but care for us too.

Reply from Rita Kaur, Home Manager at Gledhow

We appreciate your positive feedback; we will continue to deliver MHA values and quality care from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Craig Gg (Son of Resident) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant home.
Caring staff.
Very clean and secure.
A nice place for my mother to be.

Reply from Rita Kaur, Home Manager at Gledhow

We appreciate your kind words which I will share with my team. We aim to deliver good care to all of our residents at Gledhow and will continue to serve from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L A (Daughter of Resident) published on 29 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with Gledhow, where my mother went from the hospital for end of life care. All the nursing staff and management were exemplary, nothing was too much trouble. The home was like staying in a hotel, I've stayed in hotels that were not the standards of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andy F (Son of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived on a fast track from the hospital. When I first visited, the room had already been made homely and welcoming with pictures on the wall and flowers in vases. The staff are very friendly and welcoming and frequently check on her when I have been there. The staff are proactive in seeking
my views (for example when a room move was needed) and good at communicating electronically with updates regarding Covid, visiting etc. She was hardly taking anything by mouth when she arrived but with their care, she is now taking more and is now no longer actively end of life. Although bedbound she has had her hair done, nails cut and even painted. Definitely would recommend the home.

Reply from Rita Kaur, Home Manager at Gledhow

Thank you for the kind words, it means a lot to my team that goes the extra mile, we will strive to continue with the high-quality care and will continue to serve from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy C (Wife of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with the care my husband is receiving at Gledhow Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N B (Husband of Resident) published on 24 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been in Gledhow care home as a resident for the last four months. The dedication and care given to her have been excellent. The staff are most caring and continue to look after all her needs. I cannot thank them enough for all they are doing for her.

Reply from Rita Kaur, Home Manager at Gledhow

We at Gledhow appreciate all of the positive feedback, we will continue to serve from the heart.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John C (Brother of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is in Gledhow as she has a terminal brain tumour. The home is clean and she feels settled and well looked after, to the extent that at present she doesn't want to come home. She eats well, her personal hygiene and medical needs are all well met. My sister can get her hair done and go upstairs
for her main meal. Administration about visits, discussions about medical needs etc could be a bit better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L L (Daughter of Resident) published on 28 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was thrown into the world of nursing care completely unexpectedly in May and I will be honest it terrified me as I had looked after my mum for years and thinking someone else would now do this on a full-time basis as my mum is completely bedridden and unable to do anything other than hold a sippy
cup. But I needn't have worried as the care she receives at Gledhow is second to none and I have not met anyone at the home that does not show compassion or empathy to mine and my mum's situation. And even when my mum was transferred from the hospital to the home and had to be in isolation for two weeks they called and updated me and if I called them I never felt like I was inconveniencing them. It is now September and I have held off putting a review as I am not a person to do these without having experience but I have now had 4 months and other than the Manager leaving there have been no hick-ups. This was sad, on a personal note, but it did not interfere with my mum's care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Gledhow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Gledhow is calculated as follows: ( (257 Excellents x 5) + (87 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 349 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gledhow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet