Gledhow

145/147 Brakenwood Drive, Gledhow, Leeds LS8 1SF
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9.7 102 Reviews
  • Gledhow, Leeds
Situated in Gledhow, a quiet suburb of Leeds, the home is well connected to the wider community and less than a 15-minute drive into Leeds city centre.

Gledhow has 51 places for nursing and dementia nursing care and for those who enjoy the outdoors, the landscaped gardens and summer house are lovely areas to relax.

Facilities and services include:

• Single rooms with en-suite sink and toilet facilities
• Own furniture welcomed (must meet relevant British Safety Standards)
• Dedicated chaplain
• Hair salon, activity room and TV in room
• Special dietary and religious requirements catered for, snack menu available 24/7

Whether it’s the vibrant activity programmes, freshly prepared meals, chaplaincy support, award-winning music therapy for those living with dementia and, of course, the high safety standards, each resident is supported to live later life well.

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Care Provided by Gledhow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 51 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gledhow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,436 – £1,597
    • Self-Funded Nursing Care £1,523 – £1,708
    • Self-Funded Nursing Dementia Care £1,599 – £1,803
  • (these prices are only a guideline, please contact Gledhow to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Gledhow Reviews (102)

Total of 102, showing 61-80
9.7

Gledhow has a Review Score of 9.7 (9.716) out of 10, based on 31 reviews in the last 2 years. Over all time Gledhow has 102 reviews.

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Review from Fred B (Husband of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During her stay in the home, my wife was treated with dignity by a caring staff. Not only were her needs catered for, but mine was too. Nothing was too much trouble for either of us. I was welcome to visit at any time and welcomed with a hot drink on arrival. On occasions when I was unexpectedly unable
to visit, I had either a phone call or a visit by a member of staff to check on my welfare. This continued up to her death on 4/1/18, when concern for my welfare was paramount.

Reply from Jan Vaughan, Home Manager at Gledhow

We would like to thank Mr Bottomley for his kind review and despite his wife no longer being with us, there will always be a warm welcome for Fred by the staff team at Gledhow.


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Review from Sharon H (Friend of Resident) published on 23 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, knowledgeable, friendly and professional. The manager and her team have been a fantastic support. The clean, caring and respectful environment made us feel our loved ones can only be safe and happy staying at Gledhow.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so very much for your kind words, Sharon. It was a pleasure meeting you and your family and your feedback is very kind. It is overwhelming when visitors and friends can see how we are committed to offering the best environment, and feedback like this is so appreciated by the team.


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Review from Sarah H (Daughter of Resident) published on 25 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place. It is a hard decision to place a loved one in a home, but the care my mother gets from all the wonderful staff at Gledhow is fantastic. The activities are wonderful and my mother especially enjoys visits from the dog and also the donkeys. You can have peace of mind that any family
member who resides here is in the best hands.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Sarah for your lovely feedback. It was an absolute pleasure seeing you on your recent visit from America. Your visits daily were enjoyed by the team as well as your Mum and we will look forward to your return in October.


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Review from David E (Son of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum needed care and needed to go in a care home I searched loads of care homes and they were all no good. Someone told me about Gledhow care home and I went to look and it was great, everyone was so helpful and answered all my questions and I was so happy that I had found a lovely home for my
mum.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you, David, for your really kind feedback on your experience of Gledhow. I am so happy your search is complete for the right environment for your Mum and we will take great pleasure in caring for her. She has a wonderful sense of humour which you have inherited and you both brighten our days. We will look forward to embracing lots of happy memories together.


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Review from Lyndsey H (Daughter of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I came to Gledhow I found it clean, lovely staff, great sized rooms and felt very pleased we had found somewhere that my mother would be safe and looked after. The gardens are well kept and we can call anytime day or night, it's just like one big family.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you very much for your lovely feedback Lyndsey. I can honestly say we are proud you found a warm homely atmosphere when you came to visit the home and that you have found the right place for your Mum to be cared for. We will enjoy getting to know you and your family better and spend some wonderful times together.


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Review from Sally (Daughter of Resident) published on 3 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the overall ethos of care and kindness from Gledhow Christian Care Home, at all levels, from management through to ALL staff. Even the permanent DIY man is friendly.
The kittens are a lovely idea, which creates a welcoming atmosphere.
Residents are treated with dignity and respect.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so very much for your feed back, Sally. It is really appreciated that you feel the home has such a positive environment and the staff are focused on the care needs of those that live and visit here. The kittens were a lovely time for us all, where they grew and we all enjoyed the experience of them growing and finding lovely homes for them all.


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Review from Suzy M (Friend of Resident) published on 18 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Gledhow on a few occasions now and I really feel the home is of an excellent standard. The welcoming is warm and friendly and you can feel the positive atmosphere when you immediately arrive in the building. The staff are very approachable and the Manager has a strong presence in the
home and appears to lead by example as is often seen on the floor talking to the team and the individuals who live there including visitors. There is a positive relationship between all of the staff from the top to all areas and this advocates an excellent environment to live. I have worked in many care environments so feel I am able to effectively evaluate this objectively and would comfortably recommend anyone to this home.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so very much Suzy for your very lovely feedback. It is very much appreciated to receive such lovely feedback especially from someone in the profession. We attempt where possible to meet expectations and offer a home from home experience. We will look forward to seeing you again soon.


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Review from Rebecca B (Niece of Resident) published on 15 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in 3 care homes, including MHA. From first impression, and in every contact since with MHA, they have been warm, welcoming, helpful and professional. They have gone out of their way and beyond expectations to help accommodate my relative's needs. Moving an independent older person
into care is never an easy thing, particularly when they have early dementia, but I am completely at ease with my aunt being at MHA because of the quality of the home and facilities, the activities and the warmth and professionalism of the staff. The bedrooms are smallish but spotless and homely. My aunt's has an ensuite bathroom with shower. The care home manager is an absolute star! She has always been available when I have called or returned my call promptly. She talks to my aunt as an adult to adult without patronising, whilst being sensitive to her position and dementia. She inspires huge confidence. I would have no qualms in recommending this home - in fact, I might book myself in for a week of respite.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Rebecca for your very lovely feedback. I am so humbled by your impressions of the home and the care we offer your Aunt. As you discussed I can confirm your Aunt has the funniest sense of humour and brightens up our every day. It has been an absolute pleasure working with you to ensure the transition for your Aunt to join our family is smooth and we are genuinely looking forward to building more positive memories with you all.


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Review from Billie (Friend of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gledhow Christian Care Home is one of the best care homes I have visited. The staff are always so friendly and upbeat, the management team work incredibly hard to ensure staff and service users are happy. You can see this every time you visit the home, service users are happy because they have staff
they can rely on. You can always hear bursts of laughter coming from the home from staff, management and service users alike. The service users needs are met and their independence is promoted. It is one of the best care homes I have ever visited no matter what time or day there is always such a jovial atmosphere which the service users need. I would recommend this care home to any of my friends and family as I have seen first hand how incredible the service is there, even under pressure. The scenery is beautiful as you walk in, the care home always has someone available to greet you and help you.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you for your wonderful feedback, it is an absolute pleasure that you have such fond words for Gledhow. We take pride in our home and we try and promote the best atmosphere and environment for everyone. We are genuinely grateful you took the time to share this fantastic feedback and we will look forward to seeing you on your next visit.


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Review from Margaret S (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A well run, caring home. The staff are friendly and helpful. Rooms are nicely decorated and clean. Meals are good. The pre-Christmas dinner was an excellent opportunity for residents and their family to share a meal together.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much Margaret for your wonderful feedback. Our pre-Christmas dinner was a concept that when relatives have other commitments on Christmas Day, you can be very torn. By introducing an additional Christmas Day with a meal could potentially reduce the anxiety of being torn. It is the second year we have done it and it has been welcomed with open arms and embraced to be revisited yearly so this feedback is really appreciated. We are blessed with a wonderful environment to work in an atmosphere where we care for everyone and that is felt by all those who visit. Thank you again for your feedback it is very much appreciated.


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Review from Patrick B (Resident) assisted by family/friend published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in a different care home but came here 4 - 5 weeks ago and so far I have had a marvellous time. I have real talking friends and the staff and management are grand.
It is lovely but care is very dear wherever you go.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Patrick for your wonderful feedback with the assistance of your Granddaughter. I cannot believe you have only been with us for such a short time. You have a presence within the Home that shines, and your laugh is infectious. You genuinely are our John Travolta of Gledhow, as you do enjoy to be called. We will embrace the future with spending more time and building more memories with you and your wonderful family.


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Review from Ruth A (Daughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting my mum. I live in the USA and I think the staff are so great with the way they are looking after their residents. Very understanding, compassionate and attentive and I am really quite happy to go back to the states knowing that my mum is being so well looked after.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much, Ruth, for your fantastic feedback. We are so thankful that following your visit you feel your Mum is being so well looked after as I appreciate that distance can enhance any potential worries. It was an absolute pleasure meeting you and your Husband and we will look forward to another visit in the future and I can assure you we will continue to look after your Mum with pleasure.


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Review from Claire O (Friend of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our friend has been in a previous care home. We visited him there and came away thinking how horrible it was and how frail and poorly he looked.


When we visited him the other day in Gledhow Christian Care Home, we were amazed! The difference was outstanding. It was clean, staff were friendly and

very accommodating. We had tea and cake and nothing was too much trouble. Our friend was eating lunch and looked relaxed, happy and so much brighter! He was up and about and seemed very much at home. We were so happy to see him that way.


Well done Gledhow Christian Care Home.


Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much Claire for your wonderful feedback. I can honestly say your neighbour is a pleasure to have in the home and we call him our Gledhow John Travolta. We find it a pleasure to care for him and to get to know his family and friends. You are welcome anytime and tea and cake will always be available.


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Review from L B C (Granddaughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Gledhow Christian Care Home the facilities are very good, always cleaned to a high standard. The staff, in particular, are wonderful, very friendly, chatty, treat the residents as people- making an effort to know what they like and asking the family for preferences etc. They
have regular entertainment for example singers, dog visiting. They also put on meals for families allowing us to eat and enjoy a meal with the family members at the home. There are a range of people in the care home, all relevant needs/requirements seem to be taken care of.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you for the lovely feedback you have offered for your experience at Gledhow. We are humbled your family have chosen Gledhow to support your Grandfather and it has been a pleasure to get to know you all as a family. We will look forward to embracing further time with you all and continuing your positive experiences going forwards.


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Review from Lynn D (Daughter of Resident) published on 22 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into here a week ago and is settling in nicely. The care she is receiving is excellent as are her surroundings.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you so much, Lynn, for taking the time to complete this lovely review of your initial impressions of the home. We are enjoying getting to know you all. We are thrilled you have agreed to join our Quality Circle in the home to review, reflect and improve. We will also embrace getting to know you more as time progresses.


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Review from Karen S (Daughter of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager (who was still working at 8pm on a Friday night!) was extremely friendly and helpful despite my ad-hoc visit. She couldn't have been any more welcoming and understanding of my worries regarding my mother and finding a home for her upon discharge from hospital. A credit to your organisation.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Karen for your wonderful feedback. It was a pleasure meeting you whilst you are searching a home for your Mum. I hope the information shared, and the time spent that night, will assist you and whichever environment you choose. I wish you all the best and will always be available if you need further support or information.


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Review from Lawrence S (Son-in-law of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager is a lovely caring person. She has a smiley face. Needs a big pay rise!!

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Lawrence for your lovely feedback. I am genuinely grateful for you appreciating my smiley face and I hope this is reassurance that we have an enjoyable environment at Gledhow. I hope you find the right environment for your relative and if we can help you any further please feel free to revisit us.


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Review from Amanda B (Brother of Resident) published on 12 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident of Gledhow Care Home since February 2016. Younger than most residents as he has a terminal illness requiring 24-hour care. Gledhow was chosen and I think this warm and friendly home was a really wise decision. My brother needs a high level of care but is comfortable, the
friendly staff are wonderful and committed to doing their best for each of their patients and genuinely care for my brother. The rooms are bright and well maintained and the facilities are good.
As with any long stay patients, there have been times when his condition and care has changed and this has warranted discussions with senior staff. The staff, particularly the manager are very open and honest and deal quickly with any concerns. The Senior Nurse is superb.
I visit almost daily and can honestly say that what has become routine in tragic circumstances is made bearable by the caring attitude of all the staff and the fact that my brother is comfortable and appears happy there. Thank you very much.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Amanda for your wonderful feedback, it is very much appreciated. Everyone in our care has their own unique needs and the pleasure we have as a team to promote person-centred care for both the person and their family is a wonderful feeling.
We are so thankful for your daily visits and your support and understanding to the team is very much appreciated and we are genuinely pleased to be part of your extended family.


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Review from Janet T (Daughter-in-law of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had to choose a care home at short notice for my mother-in-law and one that provided end-of-life care. We had seen a number of homes, but as soon as we walked into Gledhow Christian Care Home it felt right! There was a lot of laughter, smiles and a lovely atmosphere. She was only there for 6 days
but she received the best care ever. I cannot fault the staff and their attentiveness and their kindness - nothing was too much trouble. The carers/staff also looked after the visitors too with endless cups of tea, sandwiches and hugs. Keep up the good work!

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you for the wonderful feedback you have taken the time to do in such a sad time for you and your family.
It was a genuine pleasure meeting you all and being part of your family for those final days.
We wish you all the best for the future.


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Review from Lynn B (Daughter-in-law of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and personal interaction with my mother-in-law was exceptional. We were allowed to make her toom as near to home as possible. Visiting is so flexible and you are always made welcome no matter how early. I love the fact we could have a cup of tea when we visited and toast if we were hungry.
The nursing staff were always available whenever you need to ask questions, particularly one carer who was with us at the end making sure we were informed of every step.

Reply from Sarah Ibrahim, Home Manager at Gledhow

Thank you Lynn for the fantastic feedback you have spent the time offering, especially at a time of such personal loss. It is always a pleasure to support in all ways inclusive of assisting to make a room personalised and homely. It was a pleasure meeting you all and we all wish you all the best for the future.


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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Gledhow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for Gledhow is calculated as follows: ( (257 Excellents x 5) + (87 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 349 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gledhow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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