Harrogate Lodge Care Home

Harrogate Road, Chapel Allerton, Leeds LS7 3PD
Submit a Review
9.6 56 Reviews
  • Harrogate Lodge Care Home, Leeds
Harrogate Lodge Care Home is located on the edge of Leeds City Centre and is within easy reach of shops, amenities, public transport and the M1 and M62 motorways. Harrogate and Wakefield are not far.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Harrogate Lodge provides three lounges and quiet sitting rooms for relaxation.

Two separate dining rooms are available, where residents can enjoy each others company at meal times. Traditional home cooking is served with daily choices available. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist, a qualified chiropodist and a physiotherapist, an optician and a dentist.

The home has an activity coordinator who provides a varied programme of activities.

The home provides dementia nursing care.

Show Harrogate Lodge Care Home on the Map

Care Provided by Harrogate Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lindsey Tyreman (Home Manager)
  • Admission Criteria
    • Over 60
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Harrogate Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Home has protected mealtimes visiting is discouraged between the following hours:


    0900-1000 hours
    1300-1400 hours
    1700-1800 hours


  • Parking

  • Limited parking available at the home. off street parking also available


Harrogate Lodge Care Home Reviews (56)

Total of 56, showing 1-20
9.6

Harrogate Lodge Care Home has a Review Score of 9.6 (9.565) out of 10, based on 26 reviews in the last 2 years. Over all time Harrogate Lodge Care Home has 56 reviews.

Overall Experience

  • 47
  • 6
  • 2
  • 1
  • 0

Date Published

56
11
14
26
30

Review from J M (Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, staff are very helpful. Food excellent. Physio care excellent. Highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan S (Respite Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Harrogate Lodge Care Home for 7 weeks recently till early November.
The staff were caring, kind and made me feel more confident and safe.
I'm extremely likely to recommend Harrogate Lodge Care Home to anyone who feels they need full time care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen B (Daughter of Resident) published on 19 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding!
From the first welcoming phone call to our final farewell hugs! I could not have asked for more from every member of staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo W (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 3 years, and the care she has received has been magnificent. She was withdrawn, underweight and lost when she arrived but now she has daily stimulation, staff who care and love her. She now has a healthy weight, interacts with everyone and is always smiling or singing with happiness.
I am so pleased with the care my mum receives and the way our family is kept informed of her progress and any issues. The best thing that we ever did for our mum was to move her to Harrogate lodge!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark D (Son of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the team enough for the level of care they have provided for me and helped me as well. We have gone from one extreme to another with home and the team here. They not only look after my mum they try and make her special and they really care. Can't thank them enough

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H T (Daughter of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has Alzheimer's and has been at Harrogate Lodge for over 2 years. The care and attention she has been given and the welcome we get when we visit is excellent. Mum is happy she has been difficult at times but the staff have the training and understanding to manage dementia patients. She is kept occupied
and enjoys the activities provided. I have peace of mind that she is being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Daughter of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well to Harrogate Lodge and seems to have developed a good relationship with the staff.
I am kept up to date with any physical changes that have occurred. Both myself and my family are welcome to see Mum at any time. The home made every effort to help Mum to engage in the activities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Wife of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Harrogate Lodge, Leeds for almost five years. A wonderful, caring home. All the staff are wonderful, caring people. He was extremely happy there. He passed away in February this year. His care towards the end was amazing. They looked after me and my family with the most professional
care. I still like to go into the home as I have, over the years, made such wonderful friends. I cannot praise them enough for all they have done for our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew W (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, caring, helpful and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Catherine D (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident on the dementia suite for two years now. During this time she has received outstanding care. The staff are like an extended family and treat her with kindness and respect. Her room is always clean and tidy and there a is lovely co-ordinator who provides excellent daily activities
to keep residents involved.
Mum is taken out and there is a garden to sit out in when the weather permits.
Staff care about the resident and their family and a lovely warm welcome always awaits on each visit. I receive regular updates and staff are always approachable if I have any concerns. Can't praise them highly enough for their care and dedication to keeping Mum safe and happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard B (Son of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Lack of communication with the staff and the patients and the food is not at all good. The staff are not nice and polite, and some of the staff very rude to the people.

Reply from Hannah Burke, Marketing Executive at Harrogate Lodge Care Home

Thank you for your comments about Harrogate Lodge Care Home. We appreciate you taking the time to provide feedback and share your experience with us. Since your review was submitted, our Deputy Home Manager has reached out to discuss your concerns directly. All of our team are committed to providing the best possible care experience for all of our residents, patients and their families. If you would like to discuss anything further, please feel free to reach out. Thank you again for your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Respite Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived I was welcomed wonderfully. But when handed over to two young ladies to complete the admissions form (a tick box questionnaire). They requested that my husband went on the landing to sit, (to which I objected to). They were adamant that this was going to happen. I reminded them several
times that my husband, of 66 years, was not going to happen. They had no idea how of handling this and I feel that a short introduction to this questionnaire would be advisable (customer care).

Reply from Harriet Sharland, Marketing Assistant at Harrogate Lodge Care Home

Thank you, for taking the time to leave us your feedback. We are pleased to hear you felt so welcome into our home. We pride ourselves on providing an exceptional care service and benefit from your feedback. Should you wish to discuss your comments further then please contact our Home Manager directly. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne G (Niece of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our aunt was a resident for eight years. I would like to express our gratitude for the care she has received at Harrogate Lodge. The staff are amazing, going above and beyond with the residents. We have nothing but good things to say about these caring people - and when the time came, they were equally
amazing with us being supportive and compassionate. Forever grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janice F (Niece of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident in the dementia unit for eight years prior to her death on 8th April 2024. She has in the past eight years had excellent care from a caring team of staff, including care workers, nurses and the admin team. We cannot fault the care and love given to our family member.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie W (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every member of staff who looked after my mum was exceptional. Their care, happy nature and ensuring her dignity are unbelievable and incomparable to the previous care home we had experienced. Harrogate Lodge is looking tired but hygiene was always of a good standard and I believe there are plans for
a refurbishment. Thank you to all involved in her care and recovery.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen W (Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay in Harrogate Lodge was very comfortable although I would have liked to be at home. My stay was very pleasant, the staff were absolutely brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Wife of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, during his stay at Harrogate Lodge, was treated with the utmost kindness and excellent care. The staff were all very friendly and pleasant to our family.
The home was warm and the food was very varied with plenty of choice.
We couldn't fault Harrogate Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Friend of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carpark a little small and tight spaces for lager cars. Warmly welcomed, guided to friend's room. Super clean in all areas we saw. Staff were all happy to help us with whatever we asked, gentle with service users. Smiles and banter with us all. Lifting spirits of users, a happy place to be. A wonderful
group of staff. A pleasure to visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Friend of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is lovely and wonderful staff care and love they give to the patients and how hard they have to work with situations that occur in front of them that they have to cope with. They are all angels.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William S (Respite Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Harrogate Lodge Care Home is a care home that really cares!
The administration, nurses, carers, and cleaners all work in harmony to provide support to all residents. All are supported by an excellent team of physios. I could not walk but after 2 weeks of care, I walked out of Harrogate Lodge. Thank
you all!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Harrogate Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Harrogate Lodge Care Home is calculated as follows: ( (214 Excellents x 5) + (59 Goods x 4) + (16 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 301 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harrogate Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Harrogate Lodge Care Home

What types of Care is Harrogate Lodge Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harrogate Lodge Care Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Harrogate Lodge Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Harrogate Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harrogate Lodge Care Home to the centre of Leeds?

2.7 mile(s) as the crow flies, distance by road may be significantly further.