Harrogate Lodge Care Home

Harrogate Road, Chapel Allerton, Leeds LS7 3PD
Submit a Review
9.6 56 Reviews
  • Harrogate Lodge Care Home, Leeds
Harrogate Lodge Care Home is located on the edge of Leeds City Centre and is within easy reach of shops, amenities, public transport and the M1 and M62 motorways. Harrogate and Wakefield are not far.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Harrogate Lodge provides three lounges and quiet sitting rooms for relaxation.

Two separate dining rooms are available, where residents can enjoy each others company at meal times. Traditional home cooking is served with daily choices available. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist, a qualified chiropodist and a physiotherapist, an optician and a dentist.

The home has an activity coordinator who provides a varied programme of activities.

The home provides dementia nursing care.

Show Harrogate Lodge Care Home on the Map

Care Provided by Harrogate Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Lindsey Tyreman (Home Manager)
  • Admission Criteria
    • Over 60
    • Ages 60+
  • Room Information
    • Single Rooms (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Harrogate Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Home has protected mealtimes visiting is discouraged between the following hours:


    0900-1000 hours
    1300-1400 hours
    1700-1800 hours


  • Parking

  • Limited parking available at the home. off street parking also available


Harrogate Lodge Care Home Reviews (56)

Total of 56, showing 21-40
9.6

Harrogate Lodge Care Home has a Review Score of 9.6 (9.565) out of 10, based on 26 reviews in the last 2 years. Over all time Harrogate Lodge Care Home has 56 reviews.

Overall Experience

  • 47
  • 6
  • 2
  • 1
  • 0

Date Published

56
11
14
26
30

Review from B S (Son of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank you enough for the support and care you gave to my dad during his time with you. He was ready to come home, but we felt comfortable knowing that your incredible staff were giving him the best possible standard of care. He always seemed happy with the food, and the only thing I would
comment on was the windows being a little restrictive to let fresh air in. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann J (Wife of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being Harrogate Lodge Care Home to a Four Seasons Health Care home my husband has been so well cared for. He has been so well cared for. He has been shaved daily. Treated with kindness, understanding and care. He is very shy but enjoys the entertainment plus one to one attention he gets plus really
enjoyed the meal. It gives me such peace of mind knowing he is happy and well cared forby gentle and well trained staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diane H (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Harrogate Lodge Care Home for over 3 years. During that time I have seen the Dementia unit grow to now be a centre of excellence. The unit promotes a strong feeling of community demonstrating an understanding of each resident's individuality and recognising the life they
had led before entering the home. The staff are very warm caring and friendly looking after family members as much as the residents. Relatives and residents are seen as a family unit and encouraged to join in events and activities with loved ones to create lasting positive memories which can be difficult when a loved one has dementia. Regular residents and family meetings occur with Marsha and her team to discuss what is happening in the home and what’s working well and what could be better - comments are always listened to and acted on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey B (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough my thanks to all the staff. Mom moved in during the Covid epidemic and we were unable to view the home due to restrictions, but the conversations we had over the phone before the move more than impressed me and I knew at once Mom would be happy here. When she moved in we were
not allowed to visit but whenever we dropped anything off for her all the staff knew who we were talking about and always reassured us she was well. Now we can visit I can see we made the right decision in choosing this home. Even though I struggle to visit most weeks I know she is being looked after so once again thanks to all the staff and my 5 stars shows what a great place this is and I wish I could give a 10 as they really deserve it

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine W (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased to be able to share my thanks and praise for the wonderful management and staff at Harrogate Lodge Care Home. Since Mum moved in there at the end of last year we have been delighted with the support, care and concern she has been shown. Regular staff are kind and courteous and go above and
beyond to help residents feel happy, settled and entertained. Activities are varied and inclusive, offering stimulation and satisfaction.
As a family, we have been grateful for the weight that has been lifted from us knowing that Mum is safe and settled and that her physical health is now the best it has been for a long time.
Thank you, team!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela C (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Harrogate Lodge from another home 6 months ago. The manager collected Mum herself so the move was completely stress-free, which made everything much easier for us as a family.
The staff/carers are wonderful, very kind and understanding of all Alzheimer's symptoms and elderly needs.
The
nurses and doctors are professional at all times but still remain friendly if any questions are raised. Problems are dealt with promptly and our family are kept in the loop at all times.
The food cooked on the premises is lovely and enjoyed by Mum at every meal.
The home is spotlessly clean and organised well.
Plenty of rooms to have private visits.
I would struggle to find anything negative to report overall.
Maybe the main resident's lounge could be bigger but this is certainly not an issue for Mum as it has a lovely homely vibe.
There are plenty of activities during the day and the manager seems to want to engage.
Overall I would highly recommend this nursing home to families.

Reply from Harriet Sharland, Marketing Assistant at Harrogate Lodge Care Home

Thank you, Angela, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Harrogate Lodge Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K G (Son of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Harrogate Lodge Care Home for a few weeks and loves the place.
The staff are so caring and have made what has been a hard change for my mum easier. Every day when we visit there is always someone there with a big smile to let us in.
Mum says the food is lovely and we have noticed
that she is eating more than she has been in years. She will miss you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D A (Granddaughter of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma was admitted after a fall which resulted in a broken pelvis. The care she received was amazing. All the staff including the nurses, carers, physio's OTS, and cleaners treat her with care. When issues are raided they were dealt with. At 97 this was her first experience of care and she couldn't
have been in a nicer care home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debra R (Daughter-in-law of Resident) published on 5 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law lived at Harrogate Lodge for the last two years, where she was very well cared for by the lovely kind team of nurses and carers. The home is much improved in recent months, since the new manager took over and the communal areas are much more welcoming and pleasant. Although my mum in
laws room was a bit basic, it was always very clean and you do realise that is not about 'carpets and curtains', when a loved one needs nursing care. It's about the care they receive and we always felt reassured that she was being given the best care. We were always kept informed by the care team and management, who we cannot thank enough for supporting and caring for my mum-in-law, at such a difficult time in her life.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Daughter of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was transferred here from an emergency placement at another nursing home. The difference was stark. The staff at Harrogate Lodge were genuinely interested in giving my Mother a personal service and making her stay as fulfilling as they could. The staff are invariably caring and are a credit
to the home and their profession.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne K (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Harrogate Lodge for the last 9 weeks. She was in an Intermediate Care bed but fortunately, she now has a permanent nursing bed there. The quality of care she has received during this time has been excellent. All the staff are very caring and professional in their duties, no matter
what those duties entail. They make sure Mum is comfortable and as happy as she can be. The staff do all they possibly can to make her time with them as pleasant as possible.
The home is clean and feels very welcoming to visitors as well as their patients. It is well managed both clinically and administratively. I have been kept informed at all stages of Mum's care and the level of support I have received has been excellent. All staff show kindness and empathy to our situation which is a great help during a difficult period in our lives.
It helps so much to know that mum is in safe and caring hands. I cannot thank all the staff enough for what they do for their residents. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda E (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the experience has been a positive one. In the circumstances I would say the staff have been very caring and helpful. Even when there was a mix up with outside assistance, the care home staff were really helpful and made sure my mum was given her room back until her outside care could be rearranged.
there was always a member of staff available when we had any queries and I'm sure my mum will miss the staff when she returns home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen L (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank the staff at the home enough for going out of their way to help us settle Mum into Harrogate Lodge. They have kept us informed on the process of admission from hospital and how Mum has settled into the home. We look forward to spending happy hours there with Mum in the future. It's a great
comfort to know that Mum is in such caring hands and that the staff will take good care of her. We feel very confident that this is the right move for Mum and look forward to working with the staff to keep Mum comfortable and happy. Such a joy to see how caring everyone is not just for Mum but for us as relatives too and so refreshing after the last home Mum was in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoffrey Robert S (Husband of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very pleasant and caring. Surroundings clean and tidy. Visitors made welcome. I would recommend Harrogate Lodge. A very informal and happy environment with plenty of activities for patients. Thank You.

Reply from Olivia Shields, Marketing Assistant at Harrogate Lodge Care Home

Thank you, for your positive feedback towards Harrogate Lodge Care Home. We are pleased to hear that you have appreciated our activities and entertainment programme in the home. Our Magic Moments Together programme encourages all-round wellbeing and is varied to provide interesting activities for mind, body and soul.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Friend of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended a garden party that was advertised yesterday. It was a short but brilliantly organised event. The residents appeared to have a great time. Dances and stalls and the staff are very attentive to the needs and enjoyment of the residents. It would be great to see more community connections here.
A great couple of hours, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carla R (Daughter of Resident) published on 7 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t praise the staff enough in this nursing home. Even in these difficult times, the residents are treated with a lot of respect and dignity.
I wish my Dad had been here sooner. The last home was shocking. I didn’t realise how bad until I saw how caring the staff are here!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle W (Daughter of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum’s recently moved in, I was nervous about the change, but the activity coordinator showed me round and put me at ease. Listening to her passion and commitment made me feel confident in my choice on behalf of my mum. I now see the words at the initial meeting being put into action, activities are
high on the agenda and making a real difference. My mum’s settling in and interaction between staff and residents has been positive and friendly.

Reply from Olivia Shields, Marketing Assistant at Harrogate Lodge Care Home

Thank you, for taking the time to leave us feedback. We are pleased to hear how well your mum has settled in, and that you are happy with the quality of care. We are also pleased to hear that you have appreciated the development of our activities and entertainment programme in the home. Our Magic Moments Together programme encourages all-round wellbeing and is varied to provide interesting activities for mind, body and soul. We have invested heavily in training and support for our teams to deliver stimulating and meaningful activities based on individual interests and hobbies all aimed at benefiting residents and improving quality of life. If there is anything more we can do, please do not hesitate to reach out.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angie T (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is truly heartwarming to see the outstanding level of care provided to the residents.
The staff work tirelessly to ensure that the residents' physical needs are met, but also their emotional needs with the many varied and exciting activities that are provided.
I feel very comfortable leaving my
Mum knowing she’s in more capable hands than if I were looking after her. The staff really genuinely care about the residents and are absolute angels.
It would be lovely for them to get some recognition for the work they do. I don’t think they even realise what a positive impact they make on the residents and their families who can leave their loved ones with the knowledge they are safe and loved.

Reply from Olivia Shields, Marketing Assistant at Harrogate Lodge Care Home

Thank you, Angie, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Harrogate Lodge Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy W (Daughter of Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In times when it appears customary to berate care for the elderly, I would like to thank Harrogate Lodge Care Home for the care and support they show to my mother, a dementia sufferer. They admitted her against the odds and made her smile again.
The staff are lovely, well trained and caring for dementia
residents.
Harrogate Lodge exceeded all my expectations of how I thought Mums care would be. My mum and I are very lucky.

Reply from Olivia Shields, Marketing Assistant at Harrogate Lodge Care Home

Thank you, Wendy, for your comments about your recent experience at Harrogate Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nellie R (Respite Resident) published on 18 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all the nurses, doctors and staff very kind and understanding. They helped me in every way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.565)

Overview of Review Score

The Review Score of 9.6 (9.565) out of 10 for Harrogate Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.565 for Harrogate Lodge Care Home is calculated as follows: ( (214 Excellents x 5) + (59 Goods x 4) + (16 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 301 Ratings = 4.565

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harrogate Lodge Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet