Park Lodge

10 Park Avenue, Roundhay, Leeds LS8 2JH
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10 Reviews
  • Park Lodge, Leeds
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Care Provided by Park Lodge

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Villa Care Ltd
  • Person in charge
  • Louise Taylor (Home Manager)
  • Admission Criteria
    • 50+ yrs
    • Ages 45+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Park Lodge Reviews (10)

Over all time Park Lodge has 10 reviews.

Overall Experience

  • 5
  • 4
  • 1
  • 0
  • 0

Date Published

10
0
0
0
10

Review from J B (Respite Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I accepted that my stay here was necessary. I was content but I wanted to go home.
I felt that the food/activities were satisfactory though the overall standard was good.

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Review from J D (Daughter of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a care home, I and my family could not have asked for more. Friendly, caring staff. Anything you requested for your loved ones, they tried to accommodate.
There was such a joy running through the home.
I also applaud how security conscious the home was.

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Review from T S (Friend of Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally, I have been impressed with the staff and the care provided.
On my first visit here a few weeks ago, I heard a female member of staff talking to a resident, asking them why they were lying about her. I don't know the details or who it was but I found this disturbing.

Reply from Craig Mcdermott, Service Manager at Park Lodge

Thank you for taking the time to review our care home.
Thank you also for the positive comments, any time you are in the care home and feel you hear something of concern we would appreciate bringing this to our immediate attention so we can look into the issue and address the matter. Thank you again for taking the time.


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Review from P W (Daughter-in-law of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law feels safe and happy and her everyday needs are met.

Reply from Craig Mcdermott, Service Manager at Park Lodge

Thank you for taking the time to review our service, we appreciate all feedback for the home.


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Review from L B (Daughter of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent and friendly. Dad receives first-class treatment. Couldn't ask for better.

Reply from Craig Mcdermott, Service Manager at Park Lodge

Thank you very much for taking the time to review our care home and service, we're very proud to hear that we are giving a first-class service to your loved one.


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Review from M R (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, so kind and caring. They are lovely with my mum and always welcoming to us.
I expressed my concern as there is only one disabled parking space which is also used for ambulance access and another space would be beneficial. There is now another one only a few weeks after I had
enquired about it. Very impressive.

Reply from Craig Mcdermott, Service Manager at Park Lodge

Thank you very much for spending time leaving us a review, it is very much appreciated and I'm so glad to hear that you are happy with the services and the response to your concern re the disabled parking space.


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Review from Bikram S (Son of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant and attentive home. All residents are very well catered for. Good food, drinks and comfort are provided for all residents. Very pleasant staff. I would highly recommend this home.

Reply from Craig Mcdermott, Service Manager at Park Lodge

Thank you very much for the review, it goes a long way for the staff to receive appreciation for their hard work. Also, thank you for the high recommendation.


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Review from J M (Husband of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my wife is well cared for, I only wish she didn't need to come but I wish she will get better. She is my wife and I love her very much. God bless and keep her in the best possible way.

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Review from Pauline P (Daughter of Resident) published on 11 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am late writing this review as I have found it very difficult to motivate myself as I miss my Mum so much and have needed counselling to deal with her loss. I now feel I must express how grateful I was for the excellent care given to my Mum in the 15 months she was in the care of Park Lodge. The staff
were so caring and nothing was too much trouble. I am a retired SRN and have worked in care homes myself over the years and this has got to be at the top of my list. We travelled from Wales approximately every 6weeks and when we walked into the home we were made welcome and tea or coffee was offered to us also we could have a meal with Mum anytime if we asked a couple of hours before plus we were given a choice from the menu. My Mum was very happy there and when we used to take her out for lunch again the staff had her already for us to just wheel her to the car. I will close this review by saying thanks a million for all your dedicated care for my dear Mum

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Review from Susan (Daughter of Resident) published on 25 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad became a resident in July 2015 after spending some time in hospital after suffering a fall at home. Dad suffered with dementia and had been deteriorating in hospital. When he was taken into Park Lodge it took a couple of weeks for him to settle but he did and eventually started eating and drinking
again (after weeks of eating nothing whilst in hospital). He was content in his room and actually thought that he was back in his own home. The staff took great care of dad who could at times get quite get agitated. He sadly passed away in September but I believe his last few months were happy, he was treated with dignity and respect. I would not hesitate in recommending this home to anyone. The Manager and the staff were great with dad.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Park Lodge

What types of Care is Park Lodge registered for?

Older Person Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park Lodge provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Park Lodge have?

There are 40 Single Rooms.

What are the Facilities & Services at Park Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Park Lodge to the centre of Leeds?

3.5 mile(s) as the crow flies, distance by road may be significantly further.