Pennington Court Care Home

Hunslet Hall Road, Leeds LS11 6TT
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9.0 35 Reviews
  • Pennington Court Care Home, Leeds
Pennington Court Care Home prides itself on its care and has a long-standing reputation for excellence with residents, families and health professionals.

Carers recognise that making the decision to live in a care home is seldom an easy one and never forget that their clients are individuals with unique needs and wishes. A highly skilled team of dedicated professionals take pride in delivering care that respects personal choices and caters for individual tastes.

Pennington Court is proud of the excellent standards of care which its staff deliver and the homely atmosphere which exists throughout the home.

What’s included at a glance:

• Convenient location, close to Leeds city centre

• Single, comfortable rooms, some with en-suite facilities

• Spacious lounges and airy dining spaces

• Sheltered courtyard garden

• Hairdressing salon

• Variety of social activities to suit all tastes

• Good wholesome food

Please note all rooms are non-smoking but there is an outdoor smoking area if required.

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Care Provided by Pennington Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Kim Turton (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Pennington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £813 – £1,095
    • Self-Funded Residential Dementia Care £813 – £1,095
    • RESPITE Self-Funded Residential Care £813 – £1,095
    • RESPITE Self-Funded Residential Dementia Care £813 – £1,095

  • Fees include accomodation, all meals, laundry, care and support and social activities (exc trips).


    Additional charges apply for services such as hairdressing, chiropody, opticians etc
  • (these prices are only a guideline, please contact Pennington Court Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at all times but we'd kindly request where possible to avoid mealtime unless you want to eat with your family member/ friend.


    Meal times (8am-9.30am / 12.30pm-1.30pm / 4.30pm-5.30pm)


  • Parking

  • For parking:
    Once you are on Hunslet Hall Road and have seen Pennington Court take your next left onto Disraeli Terrace. Then 1st left into Disraeli Gardens. Continue forward and you will see a car park
    on your left which is available free of charge for visitors.


Pennington Court Care Home Reviews (35)

Total of 35, showing 21-35
9.0

Pennington Court Care Home has a Review Score of 9.0 (9.014) out of 10, based on 9 reviews in the last 2 years. Over all time Pennington Court Care Home has 35 reviews.

Overall Experience

  • 23
  • 7
  • 0
  • 0
  • 5

Date Published

35
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26

Review from J M (Daughter of Resident) published on 5 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I have concerns about my mum's care at Pennington Court Nursing Home Leeds. It is minimum care. There has been a couple of occasions when myself and another member of the family have had to go in and shower my mum, as she had not had one for a few weeks. My mum gets personal care twice a day, when they
get her up and sit her in her chair on a morning and when they put her to bed after tea. There has been an occasion when my mum was left sitting up in bed all night with her glasses on, no drink, no repositioning (which should be done every three hours) then ended up with a bad bed sore.
They always seem to be short-staffed and when they get agency staff in most of them do not have a clue about the resident or what they are doing and don't seem bothered.

Reply from Paul Torrance, Director of Operations at Pennington Court Care Home

Thank you for your feedback on Pennington Court. We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your care experience at one of our homes. Our residents' health and well-being remain our unconditional priority. The newly appointed manager has received the points you raised and is currently being investigated thoroughly through the appropriate channels.


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Review from Gaynor R (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poor care provided to my mum who sadly passed away in this home. She was left in her underwear in a wet bed, dehydrated and unkempt. I was assaulted by a staff member while on a visit and I still have had no written response to the outcome other than a text message from the director.

Reply from Paul Torrance, Operations Director at Pennington Court Care Home

Thank you for your feedback of Pennington Court. We take all comments extremely seriously and are very disappointed to hear that you are unsatisfied with your experience of care at one of our homes. Our residents’ health and wellbeing remain our unconditional priority. The points you raised are currently being investigated thoroughly through the appropriate channels.


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Review from Maureen Q (Daughter-in-law of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother-in-law regularly, which in these trying times, I and my family were always welcomed. My heart goes out to the staff with all the "Do's and Don'ts" which is hard for the residents to understand. We are extremely happy with the care my mother-in-law receives, she always tells us about
the meals being wonderful. I take my cap off to all the staff. Thank you.

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Review from C H (Daughter of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are professional, so I know my mum is well looked after.
The services are excellent.
Menu is great.

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Review from L H (Daughter of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The management keep the family informed of any changes or concerns with their patients. The carers are kind, helpful and they also give family member on how the patient has been and keep you informed of what was required each day, they are very knowledgeable on who and what they have had to do for each
individual patients.
If I could mark them out of 20 it would be 20.
They all do a great job.

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Review from J Q (Husband of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The room my wife is in is small. It cannot be made homely.
No room for toiletries.

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Review from P W (Wife of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.
At Pennington Court, they managed all my husband's needs.
Lovely staff, very friendly.
Like second family.
My husband passed away in August 2019, but I will still call in and say hello.

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Review from Lance H (Friend of Resident) published on 7 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited an aunt who is a resident at Pennington Court in early March 2019. We were struck by the warm, caring atmosphere of the nursing home, the exceptional professionalism of all the staff, and the very real sense of commitment and dedication. Pennington Court, in our view, cannot be
faulted in any way and is to be commended not only for the way it is run but also for the ways in which the needs of all the residents are so obviously met. There is throughout a very real sense of community and a willingness on the part of the entire staff to ensure that the well being of residents is, and remain, the first priority. We should have absolutely no hesitation in recommending Pennington Court unreservedly.

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Review from Stuart B (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my dad only spent a couple of months at Pennington, we as a family were delighted that he was able to end his life there. The service, kindness and support provided by all of the staff and the manager was excellent through the time my dad was there and we are very grateful for that.
We would
highly recommend this nursing home to all.

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Review from M B (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my first announced visit to Pennington Court, I have been impressed by the friendly and caring nature of all the staff. Some rooms may look a little tired but I know from personal experience this is being addressed. Although the nursing home is not situated in one of the most salubrious areas
of Leeds I have found it to be very quiet with a central courtyard garden which is a little oasis of calm and peace. Ideal for watching the birds soaking up the sun.
Mum had one issue which was brought to the attention of the management and sorted out that same day. I highly recommend Pennington Court.

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Review from C T (Son of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Pennington Court Nursing Home for 5 months passing from residential care to nursing care before he died. The staff were excellent making my father safe and comfortable. Senior staff are always more aware of his condition and informed me of significant changes making me feel
we were in good hands. I couldn't praise them enough.

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Review from Clive H (Nephew of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Pennington Court highly enough. The loving caring staff, the quality of care, the food, in fact, everything about the care home. If I have to end up in a care home, I hope it's Pennington Court. We spent the last weeks of my uncle's life with him in the care home and they couldn't do
enough for us.

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Review from Terence W (Son of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Pennington Court from another home when the old one lost its licence. I like the place, the staff and the whole experience.

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Review from Josie B (Daughter-in-law of Resident) published on 12 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law sadly passed away in October. She was looked after at Pennington Court for the last two years of her life. Prior to this she had been in a convalescent home she had a broken knee and the onset of dementia. We were very unhappy with the standard of care she had been receiving before
she moved to Pennington Court. Once here, after an initial setback due to her dementia and the move, she settled in and was well cared for and loved by the staff. I cannot praise all the staff enough for making her happy and contented during the remaining years of her life. The quality of care was second to none. She was always clean and well dressed and enjoyed the food that was prepared for her. My husband and I and our family were always made welcome. They contacted us whenever she was distressed or ill. She was treated with dignity and respect. We will always be glad that we chose Pennington Court and will always be in debt to the homes kind and caring staff.

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Review from David S (Son of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pennington Court is a welcoming and friendly nursing home that is very well managed and gets all of the important priorities absolutely right. All the care staff and skilled nurses show outstanding empathy and devotion towards every resident.

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Current Review Score: 9.0 (9.014)

Overview of Review Score

The Review Score of 9.0 (9.014) out of 10 for Pennington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.459 for Pennington Court Care Home is calculated as follows: ( (67 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 98 Ratings = 4.459

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.555 Points relating to the number of positive Reviews for Pennington Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 8 Positive Reviews ÷ 10.6 = 0.755

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Kim

Kim Turton

Job Title: General Manager

Joined: 2024

Kim has been working in care since her first role as a carer in a hospital aged 18.


Before her training to become a Registered Nurse, she spent three years combined working across hospital and community care including work in care homes and in domiciliary care.


During her training to become a Registered Nurse, she worked across all age groups from neonatal to older people. She has extensive experience in supporting people with mental health, complex care needs and learning disabilities.


Having completed her BSc Nursing degree she went on to secure a Masters in Health Care Management.

In her own words, she loves working with older people as she "Loves making a difference to people’s lives."


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Anita Matthews

Job Title: Deputy General Manager

Joined: 2006

Anita has worked at Pennington Court for 20 years.