Earls Lodge Care Home

Queen Elizabeth Road, Eastmoor, Wakefield WF1 4AA
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9.8 93 Reviews
  • Earls Lodge Care Home, Wakefield
Earls Lodge Care Home is located in the surrounding area of Pinderfields Hospital and is convenient for shops, amenities, public transport and the M62 motorway link. The City Centre is just one mile away.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Some rooms are spacious enough for sharing companions.

Earls Lodge provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms are available, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from a daily menu choice. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home offers a varied programme of activities for residents.

Care Provided by Earls Lodge Care Home

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 52 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Sinclaire (Manager)
  • Admission Criteria
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 93, showing 41-60
9.8

Earls Lodge Care Home has a Review Score of 9.8 (9.772) out of 10, based on 38 reviews in the last 2 years. Over all time Earls Lodge Care Home has 93 reviews.

Overall Experience

  • 71
  • 21
  • 1
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Date Published

93
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Overall Experience  Overall Experience 5.0 out of 5

My mum says it's beautiful, and if she's happy, so am I. The care assistants are very helpful, but I will be glad when I can get into Mums room and see the rest of the home. Visiting is not as I like it, but when the virus allows, I can probably get to see her more.

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Overall Experience  Overall Experience 4.0 out of 5

While my wife was staying at this care home, she was very well looked after. The staff were fantastic, both towards myself and my wife. I received regular updates on my wife's health and all questions were answered. Very easy to contact by phone etc. I would highly recommend this care home.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff, mum is very happy. We know the staff goes over and above to provide a healthy and homely environment for all residents. Keep up the great work, we all really appreciate you. It's hard not being able to visit and hug etc but the pod is fantastic and much better than no visits.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and helpful. My nana always tells me when I visit how nice they are and that she loves the staff that looks after her. I can tell she is well cared for and looked after. The hub is a fantastic addition as well to enable us to visit our relatives. I love the Facebook page so we can
see pictures of her regularly which I love to see what she is up to. The activities are great for the residents. I'm happy she is in such a nice care home.

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Overall Experience  Overall Experience 4.0 out of 5

My husband was well cared for and treated with dignity. The nursing care was good, the doctor was called when needed.
The food could be more appetising.

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Overall Experience  Overall Experience 5.0 out of 5

Looked after my mother leading up to her death with care, support and dignity.

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Overall Experience  Overall Experience 5.0 out of 5

Dad loves it here, won't have any fears about coming again. Thank you very much.
5-stars - Absolutely fantastic with everything.

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Overall Experience  Overall Experience 5.0 out of 5

If anything was to happen to my husband I would love to come back. Its so inviting, warm and friendly. Extremely clean and tidy.
The staff are so friendly, I missed them when I left.

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Overall Experience  Overall Experience 4.0 out of 5

Following a deterioration in the resident's condition, through no fault of the home, the home responded quickly, compassionately and kept the resident's family informed. Outside agencies confirmed that the home were doing all the right things to help and keep the resident safe.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent all round. Any concerns are dealt with fast and resolved.

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Overall Experience  Overall Experience 5.0 out of 5

Mum needed rehab after previous care home where she was for nearly 2 months. Earls Lodge helped me find a bed for Mum. Every single member of the team helped Mum more than I could ever ask for. Nothing was too much trouble. What an amazing team they have there every single one of them. I could not thank
them enough.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at Earls Lodge Care Home were really nice and helpful and my mum was beginning to enjoy herself and feel at home - thank you.

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Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for Earls Lodge and its staff. Our friend was moved to the nursing home for end of life care and, whilst only in there for just under two weeks, the care provided was second to none. We had some reservations when choosing the home mainly due to some previous reviews. However,
the home has gone through a major review and, having had changes to staff and updates to care provision, we couldn't have chosen a better place to look after our friend in the final weeks of his life.
All the staff we professional but caring and the support given to our friend and us in his last few days made the whole process more bearable. We are so relieved that we went with our gut instinct and chose this home for our friend's final time here.

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Overall Experience  Overall Experience 5.0 out of 5

The care home has been wonderful, the staff are so caring and nothing is too much trouble for them. They have helped me and my mum and she has only been there two weeks.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident since January 2017.
I have seen large improvements in both the condition of the home (which was not bad). The care he gets is 1st class. Anything you inform them about is dealt with straight away and nothing is too much for them.
Will cater for your likes on food.

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Overall Experience  Overall Experience 4.0 out of 5

My father has been in this home since the beginning of the year. Since he has been there, he has become much happier. The staff are always there for him. We at home are much more relaxed knowing he is being well cared for. The home is very friendly, helpful and caring staff. My father sees the staff
more as friends. He enjoys being able to join in all the activities they have and never feels lovely. Thank you, everyone, at Earls Lodge. He loves going into the gardens.

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Overall Experience  Overall Experience 4.0 out of 5

The care of our relative has dramatically improved since the upheaval, which recently took place. The staff levels, cleanliness of the rooms and the general slackness of the running of the home.
It was apparent that many residents were being left in their rooms for long periods due to low staff levels
or staff could not bother to attend when required.
Also at a recent relative meeting, several points were brought up and I'm pleased to say most of these have been addressed/on going.

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Overall Experience  Overall Experience 4.0 out of 5

The home is excellent and the care given to our father was exceptional. Our father was in the home from March until May 1st. The professionalism and humour in the environment of the home is a testament to the training and all the persons working there. The end of life care is second to none as we experienced
on the 1st May. Not only was the care of our father exceptional, their care and attention to our mother and to us were great.

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Overall Experience  Overall Experience 5.0 out of 5

The manager is very hands on and very approachable as I have found all the staff to be. They have occasional day outings for residents, in-house hair salon, tea and coffee room for residents. A warm and peaceful atmosphere. Overall I am very satisfied with this choice of care home for my mum.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely welcome was received from all the staff when I visited Earls Lodge. The staff were caring and understanding of my friend's needs and the way she wanted to be cared for and they did it exactly right. She was always treated with dignity, respect and loving care, exactly what was needed at a difficult
time of her life.
Earls Lodge staff are a very conscientious team, led by a very understanding manager who values his staff very highly and as a result, they give their best to care for the residents.
I would have no hesitation in recommending Earls Lodge to anyone who needs nursing care for their loved one.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Earls Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Earls Lodge Care Home is calculated as follows: ( (350 Excellents x 5) + (92 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 447 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Earls Lodge Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (1)

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Karen Sinclaire

Job Title: Registered Manager

Joined: 2024

I'm Karen the registered Manager at Earls Lodge please contact me for details and vacancies at the Home.