Review from L J (Relative of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience

My relative needed end of life palliative care and Earls Lodge Care Home provided all the care she needed. Before she died my relative sad how happy she was with the home and said it was lovely. That was very reassuring and so good to hear at such a difficult time. The manager was very helpful and supported

us throughout. I am so pleased we chose Earls Lodge.

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Review from Elaine K (Daughter of Resident) published on 30 December 2016
Submitted via Website • Report

Overall Experience

My dad came into this home in November. Unfortunately, he was only in here for just short of 2 weeks. The care that was provided for him was excellent all the nurses, management and coordinators were very friendly too. I would recommend this home to anyone.

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Review from E F (Son of Resident) published on 24 October 2016
Submitted via Postal Card • Report

Overall Experience

My mother had one week at the care home. All staff were professional and helpful and the manager provides helpful advice throughout.

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Review from Gladys H (Wife of Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience

My husband has only been in Earls Lodge since August 31st 2016. But on his behalf and my own. We are feeling more at home daily. Everyone is so helpful and appreciate our newness.

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Review from R P (Daughter of Resident) published on 23 September 2016
Submitted via Postal Card • Report

Overall Experience

I can't speak highly enough of the staff and the care home. It's a warm and friendly place for my mum and visitors, the staff treat you as one of the family and they are worth their weight and gold. Keep up the amazing hospitality you provide and show.

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Review from John R (Son of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience

We were very happy with the care they gave our father. He loved it there and was always happy to go back after a trip out.

During his last months, they cared and looked after him to make sure he was comfortable.

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Review from Kath R (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience

Since my dad came to stay here he has received brilliant care and all the staff are friendly and professional. He settled straight away.

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Review from David S (Brother of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience

I visit the home twice a week at no set time and have found the staff to be very helpful and pleasant. The lounge is clean and pleasant and I would have no reservation recommending this home.

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Review from Elaine B (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience

A very caring and professional service, not just for Dad but for all his family. The facilities, the food, nursing and domestic care are all excellent.

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Review from John P (Son of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience

Mum moved to Earls Lodge in October 2007. A life changing holiday accident left her in need of nursing care. My late father and I visited other homes in the Wakefield area. We were warmly greeted at Earls Lodge. Mum has found true care from excellent staff and is happy and content to be a resident.

New management has continued to improve on facilities in the last year.

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Review from John G (Son of Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience

My mother settled in straight away eight weeks ago. She finds the food and staff very good. She was given baths which were not done whilst in hospital or at a remedial home. The staff and management are always helpful on hand when needed, both for my mother as the user and myself and family.

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Review from Keith N (Son of Resident) published on 2 September 2016
Submitted via Postal Card • Report

Overall Experience

My mum was a resident for only a short time during the darkest times of her dementia-suffering, but the dignity, care and attention shown to her by all the staff was quite simply excellent. Living myself over 200 miles away, to know that mum was safe, looked after and provided for by the wonderful staff,

allowed me to feel so very grateful for this support, just when I and mum needed it most. Mum lived at '15 Memory Lane' (such a nice personal touch) in the care home and then retired finally one sunny day in August 2016. I cannot thank or praise the kind folks at Earls Lodge enough!

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Review from Barbara F (Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience

I think it is very nice here. I have no complaints. The food is good and the home is clean.

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Review from Ken W (Resident) published on 22 August 2016
Submitted via Postal Card • Report

Overall Experience

I am very pleased to be able to report a high standard of care at Earls Lodge and especially the commitment of the staff...any request for assistance was always promptly dealt with. Unfortunately, my appetite was virtually none existent during the stay and I am unable to comment on the quality of the

food. Likewise, as my 2-week stay was funded by the local authority, I cannot comment on value for money. Also, I stayed in my room the whole time (my choice) so cannot comment on any activities. Overall I was extremely satisfied.

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Review from G A (Son of Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience

My father was brought by ambulance from LGI and went into residence only 4 days ago so it is difficult to review after such a short period, having said this I am very happy with the care he has been given to date, all the staff seem very competent and cheerful. At all times dad has settled in well and

likes the home and his room as of now myself and my family are very pleased for my dad to be here.

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Review from A F (Wife of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience

My husband came here after a stroke he had in June 2015. He has been well cared for. He has had to be admitted to hospital on three occasions since he came with urine infections and pneumonia. Each time his condition was spotted early and hospital contacted immediately and I was also contacted straight

away enabling me to get to the home in time to go with him to the hospital. Over recent months changes and improvements have been made to the running of the home and staffing members- all for the good.

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Review from Margaret S (Daughter of Resident) published on 27 July 2016
Submitted via Website • Report

Overall Experience

Although my mother was resident at Earls Lodge for less than two weeks prior her death she experienced very thorough and compassionate care throughout her stay. The management and staff showed kindness and understanding to the whole family during a very difficult time.

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Review from Beryl G (Resident) assisted by family/friend published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience

Made me feel very welcome. Nothing is never no trouble. I am happy to be at Earls Lodge. All the staff and management are very good with myself and my family.

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Review from Sharon L (Daughter of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience

We were made to feel very welcome and our minds out to rest, we were all treated with respect and dignity for me it was a very hard decision to make to put my mum in a care home but she had only been a short time. I am very pleased with how quick she has settled in. So glad she is in a good care home,

can not fault any thing or the staff.

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Review from Wendy M (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience

My dad was extremely poorly when he came to Earls Lodge. After a long stay in hospital, several bouts of hospital acquired infections and falls his weight had plummeted and he was confused and frail. With the care of the excellent staff at Earls Lodge he is back to his old self again. The home is

well run and the staff are very friendly, kind and caring. The food is excellent and the home is very clean and welcoming. My dad cannot praise the treatment he receives at Earls Lodge too highly and he is happy and settled there.

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Earls Lodge Care Home

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