Earls Lodge Care Home

Queen Elizabeth Road, Eastmoor, Wakefield WF1 4AA
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9.8 92 Reviews
  • Earls Lodge Care Home, Wakefield
Earls Lodge Care Home is located in the surrounding area of Pinderfields Hospital and is convenient for shops, amenities, public transport and the M62 motorway link. The City Centre is just one mile away.

This purpose built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities. Some rooms are spacious enough for sharing companions.

Earls Lodge provides TV lounges and a quiet sitting room for relaxation. Separate dining rooms are available, where residents can socialise at meal times. Traditional home cooking using fresh produce is served and residents can select from a daily menu choice. Special diets can be catered for.

Regular visits are made to the home by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

The home offers a varied programme of activities for residents.

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Care Provided by Earls Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 52 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Sinclaire (Manager)
  • Admission Criteria
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Earls Lodge Care Home Reviews (92)

Total of 92, showing 81-92
9.8

Earls Lodge Care Home has a Review Score of 9.8 (9.770) out of 10, based on 37 reviews in the last 2 years. Over all time Earls Lodge Care Home has 92 reviews.

Overall Experience

  • 70
  • 21
  • 1
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Review from E T (Daughter of Resident) published on 14 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very helpful, caring. Mum very happy, keep us informed of any changes.

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Review from Gerald T (Resident) published on 13 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm extremely satisfied with the service and have no complaints or problems.

Reply from Anthony Carlin, Home Manager at Earls Lodge Care Home

Thank you Gerald, it's really nice to get this kind of feedback.


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Review from Linda S (Daughter of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came into Earls Lodge I am happy that she has settled in so well and is extremely happy. The staff are excellent in every way always on hand if any worries. They look after mum fantastically always checking if she needs anything. The home is spotlessly clean and is kept that way always.
The menu is varied and suits all dietary needs. I would recommend to anyone looking for a care home I can't complain about anything.

Reply from Bev Cooper, Operations Manager at Earls Lodge Care Home

Many thanks for your recommendation.


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Review from L R (Friend of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our life long friend has been a resident at Earls Lodge for 4 months. During this time we have found ALL levels of staff to be friendly, patient and extremely caring. We are always welcomed with a smile and a chat (we visit every day) which is much appreciated. Nurses and management have shown compassion,
knowledge and respect during serious illness and challenging times. The food is very good and the kitchen staff will accommodate our friends' requirements even when it's not on the menu. Our experience of Earls Lodge is a well run, warm and welcoming establishment.

Reply from Anthony Carlin, Home Manager at Earls Lodge Care Home

Thank you Liz - we always try to provide the highest level of care and will always strive to improve. Your feedback is always appreciated.


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Review from H R (Niece of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the knowledge of the staff relating to my aunt's medical conditions. Staff are caring and helpful and Earls Lodge is a very pleasant environment for residents.

Reply from Anthony Carlin, Home Manager at Earls Lodge Care Home

Thank you for your feedback and review is much appreciated. We always strive to deliver the best levels of care, but will also always strive to improve and your reviews are an important part of this.


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Review from Dawn R (Daughter-in-law of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my father in laws stay here, I have had no complaints about his care. The staff have always been helpful, caring and considerate. They have become his main family. I feel that without this care he would not be here today. We live approximately 35 miles away and did at one time consider moving
him to a home nearer to us. However as he and we are happy with Earls Lodge this would have been unfair.

Reply from Anthony Carlin, Home Manager at Earls Lodge Care Home

Thank you Dawn, this is very good to hear.


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Review from T R (Son of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother really enjoyed her stay at Earls Lodge. She was there for two weeks respite care after a fall. Being a lady at 99 years old mother is normally very independent but she said all the staff were very helpful and she thought of the stay as a little holiday. Many thanks from both sons for the service
provided by Earls Lodge.

Reply from Bev Cooper, Operations Manager at Earls Lodge Care Home

Many thanks for your review.


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Review from C S (Daughter of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring and know mums likes and dislikes. They prompt her when necessary with food which is good. I have also stayed for lunch sometimes. It is good to have an en suite bathroom, she had some issues with laundry not being returned but we have marked things and this has improved.

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Review from Jacqui B (Daughter of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Moved my mum from some very basic care facility in Stockport as they didn't tackle issues raised. The team at Earls Lodge are all making a positive contribution to support my mum. The positive reassurance from the staff is great. There is a really good "feel" to the home everyone seems to happy to help.

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Review from M H (Friend of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home to see a friend. It is warm and welcoming. Staff are friendly and management are approachable. I find the food nice and always get offered a drink. My friend is well cared for.

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Review from Janice A (Wife of Resident) published on 18 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find myself very fortunate to find this care home for my husband, when you've got excellent management who listen and are very helpful. The staff are very caring and it's down to them, that my husband is now very settled.
It means a lot when having to place him in a care home that i can go home
knowing he's cared for. I also have a good relationship with management and staff, nothing is too much for them.

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Review from Wendy N (Daughter of Resident) published on 10 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's been in Earls Lodge since the end of April, staff are very approachable and any issues are resolved quickly. The home has a very warm and welcoming atmosphere. Staff are excellent, food & drink is excellent and I feel it is value for money.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Earls Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Earls Lodge Care Home is calculated as follows: ( (340 Excellents x 5) + (90 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 435 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Earls Lodge Care Home is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

2020 Yorkshire Business Masters

Recipient: Strong Life Care Ltd

Date: Friday 04 Dec 2020 More details

2020 Yorkshire Business Masters

Recipient: Strong Life Care Ltd

Date: Friday 04 Dec 2020 More details

2020 Federation of Small Business Awards

Recipient: Strong Life Care Ltd

Date: Tuesday 01 Dec 2020 More details

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Meet the Team (1)

No image found

Karen Sinclaire

Job Title: Registered Manager

Joined: 2024

I'm Karen the registered Manager at Earls Lodge please contact me for details and vacancies at the Home.