Hemsworth Park Care Home

Wakefield Road, Kinsley, Pontefract WF9 5EA
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7.9 64 Reviews
  • Hemsworth Park Care Home, Pontefract
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Care Provided by Hemsworth Park Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 93 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Tate (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (93)

Funding & Fees Guide for Hemsworth Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of Hemsworth Park Care Home? View your Advertising Options

Hemsworth Park Care Home Reviews (64)

Total of 64, showing 1-20
7.9

Hemsworth Park Care Home has a Review Score of 7.9 (7.901) out of 10, based on 6 reviews in the last 2 years. Over all time Hemsworth Park Care Home has 64 reviews.

Overall Experience

  • 39
  • 19
  • 3
  • 0
  • 3

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Review from Faye C (Granddaughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff are poor, not interested in doing the job. Everything seems like a chore when asked to do something. Residents left in need. Extremely poor experience. We were only with them 4 days before my grandfather was rushed back to hospital with severe safeguarding issues raised regarding this home! Would
not recommend. Extremely poor experience throughout it all.

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Review from Ann H (Daughter of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into this home in September 2023. At first, she was unsettled and doing some very strange things, so she was moved nearer to the office where she could be watched, she has now settled down and seems to be very happy. She talks to everyone. A lot of the staff are lovely caring people and
they work hard. The only thing according to Mum is there doesn't seem to be much going on i.e. entertainment or social get-together. I think because mum doesn't hear very well or see very well she doesn't join in if there is anything going on. The only thing that is negative to me is there needs to be some sort of intercom system or visitors should be able to get a code to get in and out. It shouldn't be up to all the staff to drop what they are doing (taking care of residents) to keep coming and opening the main doors every time someone comes. However, my overall review is I'm grateful to each and every one of you in the care home for looking after and caring for my mum.

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Review from C T (Daughter-in-law of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law came to this home on end-of-life care, we knew he didn't have long left and the staff at this home made the time bearable for us all.
The care and compassion they showed towards my father-in-law was second to none and we can not thank them enough.
We were always kept updated on how
he was doing and they always went above and beyond.

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Review from George D (Husband of Resident) published on 17 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife came into the home and was not very happy, but after about four to five weeks, she has changed completely and now looks forward to visits and is always happy and smiling.

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Review from Beverley P (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been at the care home since May 2023. Although he has still not fully settled most of the time he seems happy. The staff are wonderful and he is looked after very well. There are weekly outings for shopping and the library and when the weather is good, a visit to the park down the road is made.
The varied menu for each meal is good although dad always chooses ice-cream for pudding. The room he is in although quite small is adequate for his needs with a wash basin, wardrobe, chest of drawers and bedside cabinet. He is regularly showered and his clothing is always clean. I would recommend the home to anyone looking for a place for their loved one.

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Review from T S (Daughter of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at Hemsworth Park Care Home on the 26th of May. On my arrival, I noticed the immediate cab the staff gave to my mum. They were very efficient and caring. The management and staff introduced themselves immediately and explained everything. The manager had always kept me up to date when the
doctor or nurse has been to see my mum. I am very happy with the care of my mom is receiving at Hemsworth Park Care Home.

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Review from Rachel J (Granddaughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, just want to thank every single member of staff at Hemsworth Park Care Home for everything they have done for my grandad over the last couple of months. The care and support he's received while being a resident at the home has been second to none, and anything he needed or wanted has
been delivered to such a high standard of care and nothing that my family or grandad asked for was ever any trouble. Each and every one of you does such an amazing job to treat every resident the way you do, and we will be forever grateful for everything you've done for him. Not only have we got him home, but he's also come back so much better than we could have ever hoped for, and it's all been down to the care he received. Thank you doesn't seem enough, but please know how grateful we are to you all.

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Review from Amanda S (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked into this home I knew it was going to be perfect for my Dad. It's very clean, bright. The staff are all lovely and helpful, polite and informative and nothing is too much trouble. I know when I leave my dad he is in very safe hand. I can see what he's eaten and drank (which is plenty).
His room is very clean and he has a window that can be opened, a large television, wardrobe and drawers. I know my dad is going to be safe and happy here. It truly is a breathe if fresh air compared to some care homes.

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Review from J H (Daughter of Resident) published on 15 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very clean care home with very friendly staff. Nothing is too much trouble. My mum has a shower room opposite her room and a hairdresser goes in once a week to do the lady's hair. The meals are wonderful and there are plenty of drinks to be had.

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Review from Jane E (Granddaughter of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care given to my grandma she is treated with kindness and respect. The staff are very good at their job and do what they can to help. If I have concerns they listen and deal with it correctly.

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Review from P D (Daughter of Resident) published on 14 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has settled in the home very well, Mam gets on well with all the care staff. They treat my mam with dignity and respect. When I fetch Mam home for the day to my house she is always ready to go back to the care home with a smile. If I have any concerns about my mam staff are always ready to help.

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Review from Wendy D (Mother of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident at this home since the beginning of May and has come on leaps and bounds with the support of the carers. His overall mental health and outlook on life has been exceptional even in this short time. My peace of mind has been restored and I feel content my son is in the best
possible place and is happy in his environment.

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Review from Keith M (Father of Resident) published on 22 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Hemsworth Park Care Home enough. All staff I have had contact with have been very professional and gone above and beyond their care of duty to my daughter. I feel it is not just a job to you people but a true vocation. I thank you, I am sure you will keep giving the same level of service
during these very hard times. I wish to thank you again.

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Review from D M (Son of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the whole experience of visiting my mother quite satisfying. The staff were always helpful and polite. My mother was treated with respect and looked after very well.

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Review from Doreen D (Sister of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Hemsworth Park for 2 years now. He is a very vulnerable person, he cannot speak or feed himself but the girls have worked with him so well that they understand his every move.

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Review from Alan R (Grandson of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are doing a great job under the circumstances, it’s upsetting not being able to visit but through social media updates it’s been great to see the smiles on my grandma’s face from all the activities the staff have involved her and the rest of the residents in.

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Review from P T (Respite Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are amazing. Whatever you need, they will try their best for you. Staff makes you feel like your on an all-inclusive holiday. They always have time for you and they will always listen and have a chat. The food is really nice to be fair, I'm always stuffed. I can have a cuppa whenever
I want, a shower whenever I want. The care home is very clean and tidy. The staff are always on the go. I would definitely recommend here to anyone.

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Review from M R (Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated with a lot of care, always alright. Activity staff always check if I am ok and get me to join in activities. It is spot on always clean and tidy due to the cleaning staff and carers are very caring and treat me with dignity. Feel at home here.

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Review from M N (Partner of Resident) published on 21 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been really helpful during the lockdown and have bent over backwards to accommodate, limited visits when possible. My partner was quite ill during this period, and we were kept in touch about her welfare, for which we are grateful. Their care, concern and communication were excellent.

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Review from T B (Brother of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and carers do a very good job.
Cleanliness and food are excellent.

Reply from Olivia Shields, Marketing Assistant at Hemsworth Park Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Current Review Score: 7.9 (7.901)

Overview of Review Score

The Review Score of 7.9 (7.901) out of 10 for Hemsworth Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.132 for Hemsworth Park Care Home is calculated as follows: ( (41 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 68 Ratings = 4.132

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.769 Points relating to the number of positive Reviews for Hemsworth Park Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 5 Positive Reviews ÷ 18.6 = 0.269

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Hemsworth Park Care Home

What types of Care is Hemsworth Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hemsworth Park Care Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Hemsworth Park Care Home have?

There are 93 Single Rooms.

What are the Facilities & Services at Hemsworth Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hemsworth Park Care Home to the centre of Pontefract?

5.1 mile(s) as the crow flies, distance by road may be significantly further.