Castleford Lodge Nursing Home

High Oxford Street, Castleford WF10 5DF
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9.4 41 Reviews
  • Castleford Lodge Nursing Home, Castleford
Castleford Lodge Care Home is a care home in West Yorkshire offering nursing care, residential care, dementia nursing care and short-term respite care.

The team at Castleford Lodge Care Home are experienced in supporting a wide range of needs; including medication administration, hygiene and mobility assistance - ensuring all your loved ones needs are met on a daily basis.

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Care Provided by Castleford Lodge Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Golden-Hill (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Castleford Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site parking.


Castleford Lodge Nursing Home Reviews (41)

Total of 41, showing 1-20
9.4

Castleford Lodge Nursing Home has a Review Score of 9.4 (9.444) out of 10, based on 15 reviews in the last 2 years. Over all time Castleford Lodge Nursing Home has 41 reviews.

Overall Experience

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Date Published

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Review from Helen A (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always happy to help, they take exceptional care and support, with my dad. Always reassuring him about his concerns, and mine. I've seen my dad go from strength to strength over the past month, and this is down to the care he receives from all the staff involved with his care. The management
team are always on hand also.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Thank you for your kind words and and lovely views of the home and the staff. It is good to know that you feel reassured and happy with the progress that your dad has made and the home and team will continue to care and support him. I will pass over your kind words to the whole team.


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Review from S F (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Castleford Lodge at the beginning of January, the staff welcomed her and all our family and Mum has settled really well. The staff are attentive and caring from domestic staff, kitchen staff to carers. So far we could not be more pleased. Well done Castleford Lodge.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Thank you for taking the time to complete the review of Castleford Lodge nursing home it was lovely to read that your mum and the family was welcomed when arriving at the home. I will also pass over to the whole staff team your kind words around them been attentive and caring and that you are pleased with the way that your mum is cared for and how well she has settled in.


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Review from Andrew F (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad first went here for respite care and has been well looked after and his needs met. Staff are always pleasant and helpful and willing to help. He is now a permanent resident and things are changing under new management all for the better in my opinion. Clean and tidy rooms and always there to
help.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Can I start by taking this opportunity to thank you for taking the time to complete the review of Castleford Lodge. I am pleased to find that following the respite care that your dad received you have made the decision to make him a permanent person in the home. I am also happy to read that the changes that are being made by the new home manager are positive and that you feel that these changes are for the better in the home. The home has a new way of working around the environment and ensuring that this is always clean and tidy and I will pass on to the team that you have been able to see the positive changes. Again thank you for your positive comments and these will be passed on to the whole staff team.


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Review from S G (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place. Clean safe an warm friendly staff who are caring and compassionate and very good at their jobs. My mum as come on in leaps and bounds since arriving at Castleford Lodge Nursing Home and is very looked after.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Can I take this opportunity to thank you for taking the time to complete the review of Castleford Lodge Nursing Home and am so happy to hear that your mum is settled here and that you have found the staff to be kind, caring and that the environment is clean. Here at Castleford, we pride ourselves on delivering great care.


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Review from Saskia P (Granddaughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is a resident here and I am beyond happy with the care both she receives. The staff are attentive to her needs beyond basic care. They make sure she is socially integrated with other residents through planned activities. My grandma was very against going into a home but now she is there she
is happy and thriving compared to her life before she was placed here.
I have experience dealing with a few homes and this is by far the best I've found for my grans care needs, and my own peace of mind. I am so grateful for everything Orchard and the staff here do for my gran and I - I'd recommend this home to anyone.

Reply from Sarah Golden-Hill, Home Manager at Castleford Lodge Nursing Home

Saskia, thank you for the very kind words about Castleford Lodge it is great to hear that your grandma has settled in well and that she feels that this was the right move for her at the time that she needed the support. I have read that your grandma is receiving social interaction which is an important part of daily living. To read that the staff here at the home are attentive is something that I will be passing on to them. Again thank you for taking the time to review the home.


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Review from S R (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was moved to the care home in March 2024. Difficult decision to make by myself and family due to my mum's deterioration in her health and care needs. Mum has settled well into the home where she's well cared for. Staff are lovely and caring. Thank you.

Reply from Sarah Golden-Hill, Manager at Castleford Lodge Nursing Home

Thank you for taking the time to complete the review card for Castleford Lodge nursing home. It is a hard decision to make when placing a loved one in the care sector. I am pleased to hear that mum settled well in to Castleford and that you find the staff to be loving and caring. It is the homes wishes that each person is well cared for and that the family are at ease when they leave their loved ones in our care.


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Review from M N (Daughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in really well at Castleford Lodge. I asked my mum what she liked about the care home, her words are, they treat me like a person, nothing is too much trouble, the food is good and I feel safe.
A lot of time effort and care is given, by all staff in making sure that all residents
needs are catered for. Lots of fun, great atmosphere, plenty of interaction from staff with residents and their families.
The management teams, door is always open to discuss any issues or queries. There is a proactive professional approach, to take on board any suggestions and to maintain a good working relationship with families of residents.
It's a difficult time, when a family has to put a family member into full time care. I can't thank Castleford Lodge enough, for all the help and support I have received from all the team. When I go home from visiting my mum, I feel confident leaving her in a safe environment, which is now her home.

Reply from Sarah Golden-Hill, Manager at Castleford Lodge Nursing Home

Thank you for taking the time out to complete the review for Castleford Lodge. It is nice to hear that your mum has settled into her new home at Castleford. Reading the words that your has said that the staff in the home home treat her like a person and that nothing is too much trouble is lovely, and that she feels safe in her environment. The staff will always give 100% when in work to ensure that each person is give the time and that they all feel special and cared for. I also thank you for the kind words around you as a family member feel happy and confident that your loved one is safe when you leave following a visit. Your words will be passed to the whole team which they will be grateful for.


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Review from Julie G (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and kind and always treat the residents with respect, they look after them in a caring way, nothing is too much trouble. We can visit at any time of the day and are always made welcome. My mum is happy and well looked after. The meals are always nice with plenty of choice,
my mum enjoys hers, especially the puddings and cakes at tea time, which are made in house. The kitchen staff are lovely and would do anything for you.

Reply from sarah Golden-Hill, Manager at Castleford Lodge Nursing Home

Thank you for taking the time to complete the review for Castleford Lodge. It was lovely to read that on all your visits you find the staff always friendly, kind and that our people in the home are treated with respect. Our staff at Castleford will always support in any way that they can. It is nice to read that your mum well looked after and that she is happy at the home, I will pass your kind words on to the whole team. I will also pass on to the kitchen staff that that the meals are always nice and that there is plenty of choices. I see that your mum enjoys the puddings and the home made cakes but I cant blame her. Once again, I just want to take this time to thank you for the kind words in your review.


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Review from C W (Relative of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Mum was moved here and from the beginning was assaulted on a regular basis. Many little incidents such as being bitten kicked and pushed over. She's blind and deaf but mobile. Caregivers were lovely but the manager etc couldn't wait to pass the buck. Apparently, it was mum's fault that the other residents
were assaulting her. She seemed to be in permanent fear for her life. The homes' suggestion was mum pay extra for a 24-hour carer to keep her safe instead of the assaulter having to pay to protect others from her. Her next home was fantastic, worth every penny.

Reply from sarah Golden-Hill, Manager at Castleford Lodge Nursing Home

Thank you for your review for Castleford Lodge Nursing Home. I am sorry that the experience that both you and your mother had while she was staying at the home was not an enjoyable one. Following your mum's stay the home has a new manager in post and is focused on ensuring that the people that are living at Castleford are safe as well as looked after with a high equality of care, dignity and respect being delivered. The home also is focused on ensuring that the people in the home are involved in activities that have a person-centred approach. New activities are in place and regular resident and relative meetings now take place once a month allowing people to have their say on what they wish to be achieving while living in the environment. The new manager has an open door policy and welcomes families to come and discuss concerns that they may have as well as positive feedback


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Review from Roy H (Civil Partner of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to give a massive shout-out to all the staff at Castleford Lodge especially the ones on the top floor for assisting/helping and caring for my good lady, once again thank you all.

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Review from Kath A (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Castleford Lodge from a dementia residential care home as she needed nursing. The staff have all made us and my mum feel welcome and having watched the care and interactions with the residents, I am so glad we found this home. The staff not only look after the residents but family too.

Reply from Becky Fairfax, Deputy Manager at Castleford Lodge Nursing Home

Many thanks for taking the time to leave a review for Castleford Lodge; your feedback is greatly appreciated. We aim to offer the best care possible for all our residents. I will pass on your comments to the team. Kind regards.


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Review from Sarah G (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From arriving at Castleford Lodge, the staff and team have been caring and ensuring that my mum is supported with all her needs. This was a big move for my mum, but the team put her nerves at bay and made her feel like part of the family.

Reply from Becky Fairfax, Deputy Manager at Castleford Lodge Nursing Home

Thank you for this wonderful feedback. The team strives to provide the highest standard of care to all our residents. I will certainly pass on your comments to the staff team. Kind Regards.


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Review from Lorraine N (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was sent to Castleford Lodge on the fast track from the hospital. On first impressions when visiting Dad I must admit I wasn't sure about the place. Dad was only at the acre home for a week as he sadly passed away but every time I did visit he was very well looked after by all the staff.

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Review from Bonita M (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had been in a care home then admitted to hospital, his needs were very complex, vascular dementia, COPD, the list goes on! It was decided he needed nursing care, the changeover to Castleford Lodge Nursing Home was faultless. Unfortunately, he declined rapidly and was only there three weeks until
he passed. The care and kindness given to him were outstanding, I can not thank the staff enough for making his end of life comfortable, it means the world to me as his daughter. I would not hesitate in recommending the home, 10/10.

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Review from Sandra B (Wife of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was in for respite in 2022 and I was not very happy with his care. There was a shortage of staff and he didn't get the correct care he needs. Hence, he has come for respite again and I'm very happy he is getting the right care he needs. I have noticed a big difference in this care home.

Reply from Angus Matthew, Marketing Manager at Castleford Lodge Nursing Home

Thank you, we do continually strive to improve our homes and the manager of this Castleford care home has made great strides in the running of the home.


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Review from Jo H (Wife of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The genuinely kind and loving care my husband received at Castleford Lodge Nursing Home was absolutely second to none. As his condition deteriorated, he was always treated with immense dignity and compassion - as was I. There is a wonderful atmosphere - everyone cares. We were very fortunate my husband
was able to die there.

Reply from Angus Matthew, Marketing Manager at Castleford Lodge Nursing Home

Thank you so much for your support. We will make sure that the relevant people are informed as your comments make a big difference to them.


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Review from Deborah W (Daughter of Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved here from a residential home. I was very worried about how the move would affect my mum who’s 94. All I can say is that the manager and all staff have been wonderful and very supportive of not only my mum but myself and my family. I am astounded at the change I have seen in
my mum. She seems so much more settled. Her room is beautiful. Although we are new to this home, she seems to be thriving. What I can say from the short time my mum's been here, the care she is receiving is excellent. Thank you from a very grateful daughter.

Reply from Cristina Rachita, Manager at Castleford Lodge Nursing Home

Thank you so much. Your kind words do make a real difference to us all at Castleford Lodge.


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Review from E W (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall kind and friendly staff throughout. Residents are treated with respect and dignity and receive great care which also extents to family members. Staff can't do enough.

Reply from Cristina Rachita, Manager at Castleford Lodge Nursing Home

Thank you for your comments - I will ensure that our care teams receive them.


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Review from Sue S (Wife of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, the care home was good. The management and carers were pleasant and polite. My only issue is that on one visit my husband was wearing the same dirty clothes he had been wearing four days earlier and he was incredibly smelly. I asked for him to be cleaned up atc. and this was done promptly.

Reply from Cristina Rachita, Manager at Castleford Lodge Nursing Home

Thank you for going to the effort of reviewing our Castleford Care Home. The care team have been informed.


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Review from Diane W (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad hasn't been in long, six weeks, and so far everything is fine. The staff work very hard, they deserve a medal. The home is lovely, staff are all good at their work. Sadly, very short staffed but overall I feel my dad is well looked after.

Reply from Angus Matthew, Marketing Manager at Castleford Lodge Nursing Home

Thank you for taking the time to review our Castleford care home. We are working hard to recruit more care staff but it is a challenging time for care homes on this matter across the board.


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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for Castleford Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for Castleford Lodge Nursing Home is calculated as follows: ( (112 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 171 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Castleford Lodge Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sarah

Sarah Golden-Hill

Job Title: Interim Home Manager

Joined: 2024

My name is Sarah, and I'm the interim Home Manager for Castleford Lodge Nursing Home. Since joining Orchard Care Homes, I've been lucky enough to work in several of our Yorkshire care homes, including Lofthouse Grange & Lodge and Nesfield Lodge. Now, I'm excited to be taking on this new challenge and helping to make a difference for our wonderful residents!


Frequently Asked Questions about Castleford Lodge Nursing Home

What types of Care is Castleford Lodge Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Castleford Lodge Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Castleford Lodge Nursing Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Castleford Lodge Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castleford Lodge Nursing Home to the centre of Castleford?

0.1 mile(s) as the crow flies, distance by road may be significantly further.