Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Visitors and families are more than welcome to visit residents at any time, there is no restrictions on visiting hours.
If you are looking for care for a loved one and would like to view Manor Park, please feel free to call in at any time convenient to yourself. A member of the team, will happily show you around.
The home has a car park for visitors and families
Manor Park Care Home has a Review Score of 1.9 (1.917) out of 10, based on 1 reviews in the last 2 years. Over all time Manor Park Care Home has 43 reviews.
Review from Fiona B (Daughter of Resident) published on 25 October 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol C (Daughter of Resident) published on 27 July 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M S (Daughter of Resident) published on 12 May 2016
Submitted via Website •
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Reply from Keely Robinson, Marketing at Manor Park Care Home
Manor Park welcomes all feedback both positive and negative. We have a dedicated team of professional nurses and carers and continually strive to provide excellent quality of care to all our services users. Our residents are at the very heart of everything we do and we were deeply saddened that a family member felt we had failed to do that in any way. We have introduced several new initiative this year including new spring/summer menus, activity programmes and electronic care plan & documentation systems. Our residents and their families are encouraged to attend care plan reviews and regular meeting to promote partnership working and inclusion. We will continue to seek improvements, promote person centred care, reflect on practice and educate our team in order to provide them with the knowledge and skills needed to carry out theirs valued roles within the Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 1.9 (1.917) out of 10 for Manor Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 1.9 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 1.917 for Manor Park Care Home is calculated as follows: ( (2 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 12 Ratings = 1.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 0 Points relating to the number of positive Reviews for Manor Park Care Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 0 Positive Reviews ÷ 15 = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Hi, my name is Lindsey Simpson and I am the Home Manager at Manor Park. I am a RGN in Adult Nursing and started working within the Health and Social Care profession from leaving school.
I have successfully managed other services and have a passion for delivering the best possible service to our users. Here at Manor Park we strive to ensure the people living with us and our colleagues remain at the heart of everything we do. We aim to provide a person centred, homely environment so that your loved ones feel at home from the moment they join us.